Problems and Solutions
45
2. The message on the LCD screen asks if the paper
has been removed. Press
1
to clear the message.
3. Lift the scanner cover, remove any jammed paper
inside, and lower the scanner cover.
4. Close the ADF cover and reload the paper.
Faxing Problems
■
Make sure the recipient’s fax machine is turned on and working.
■
Make sure the
LINE
port on the product is connected to a telephone wall jack.
Verify that the telephone wall jack works by connecting a phone to it.
■
Make sure the
Auto Answer
light is turned on to receive faxes automatically.
■
If your phone line includes voice mail answering services, calls or faxes may be
inadvertently received by your voice mail service.
■
If the line has static, press
r
/
K
Copy/Fax
, press
x
Menu
, select
Fax
Settings
, select
Communication
, and turn off the
V.34
and
ECM
settings.
■
If the product is connected to a DSL phone line, you must have a DSL filter
connected to the phone jack. Contact your DSL provider for the filter.
■
If you connected a telephone or answering machine, make sure it is connected
to the
EXT.
port.
Print Quality Problems
■
For the best print quality, use Epson papers (see page 5) and genuine Epson
ink cartridges (see page 25).
■
If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 22) to see if the print head needs cleaning.
■
If you notice jagged vertical lines, you may need to align the print head. See
the online User’s Guide for instructions.
■
The ink cartridges may be low on ink. Check your cartridge levels (see
page 23) and replace cartridges, if necessary (see page 25).
■
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
Summary of Contents for C11CA79201
Page 56: ...CPD 27943 Printed in XXXXXX ...
