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Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Status Menu Error Codes
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
Solving USB Device Problems
Uninstall Your Product Software
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also check for errors by pressing the
Job/Status
button to display the Status Menu.
Note:
If the screen is dark, press the screen to wake the product from sleep mode.
LCD screen message
Condition/solution
Printer error. Turn the power off and
on again. If the problem persists,
contact Epson Support.
A serious error has occurred. Turn the product off and then back
on again. If the error continues, check for a paper jam. If there is
no paper jam, contact Epson for support.
Paper out in XX. Load paper and
touch OK. XX/XX
Load paper in the empty paper cassette.
Summary of Contents for C11CG36201
Page 1: ...WF 7710 WF 7720 User s Guide ...
Page 2: ......
Page 67: ...67 3 Slide the edge guides outward 4 Slide the edge guide to your paper size ...
Page 76: ...76 3 Open the rear paper feed slot and push it back 4 Slide out the edge guides ...
Page 151: ...151 You see an Epson Scan 2 window like this ...
Page 153: ...153 You see an Epson Scan 2 window like this ...
Page 155: ...155 1 Start Epson Scan 2 You see this window ...
Page 166: ...166 DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...
Page 167: ...167 ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...
Page 247: ...247 You see a window like this 5 Click Print ...
Page 285: ...285 Front 6 Open the duplexer ...
Page 286: ...286 7 Carefully remove any jammed paper stuck inside 8 Reinstall the duplexer ...