305
Related references
Windows System Requirements
Mac System Requirements
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan 2 is selected as your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10:
Click
and select
EPSON
>
Epson Scan 2 Utility
. Make sure the correct product is
selected. If necessary, select the
Other
tab and click
Reset
.
Windows 8.x
: Navigate to the
Apps
screen and select
Epson Scan 2 Utility
. Make sure the correct
product is selected. If necessary, select the
Other
tab and click
Reset
.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
Epson Scan
2
>
Epson Scan 2 Utility
. Make sure the correct product is selected. If necessary, select the
Other
tab and click
Reset
.
Mac
: Open the
Applications
folder, click
Epson Software
, and click
Epson Scan 2 Utility
. Make
sure the correct product is selected. If necessary, select the
Other
tab and click
Reset
.
• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both
versions and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
• If the user restriction feature (Access Control) is enabled, a user ID and password are required to
scan. If you do not know the user ID or password, contact your administrator for assistance.
Parent topic:
Related tasks
Starting a Scan Using the Epson Scan 2 Icon
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Summary of Contents for C11CG36201
Page 1: ...WF 7710 WF 7720 User s Guide ...
Page 2: ......
Page 67: ...67 3 Slide the edge guides outward 4 Slide the edge guide to your paper size ...
Page 76: ...76 3 Open the rear paper feed slot and push it back 4 Slide out the edge guides ...
Page 151: ...151 You see an Epson Scan 2 window like this ...
Page 153: ...153 You see an Epson Scan 2 window like this ...
Page 155: ...155 1 Start Epson Scan 2 You see this window ...
Page 166: ...166 DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ...
Page 167: ...167 ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router ...
Page 247: ...247 You see a window like this 5 Click Print ...
Page 285: ...285 Front 6 Open the duplexer ...
Page 286: ...286 7 Carefully remove any jammed paper stuck inside 8 Reinstall the duplexer ...