When changing the wireless router, the settings do not match the new router.
Solutions
Make the connection settings again so that they match the new wireless router.
&
“When Replacing the Wireless Router” on page 229
The SSIDs connected from the computer or smart device and computer are different.
Solutions
When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs
and devices are connected to different SSIDs, you cannot connect to the wireless router.
Connect the computer or smart device to the same SSID as the printer.
❏
Example of connecting to different SSIDs
❏
Example of connecting to SSIDs with a different frequency range
A privacy separator on the wireless router is available.
Solutions
Most wireless routers have a privacy separator feature that blocks communication between connected
devices. If you cannot communicate between the printer and the computer or smart device even if they
are connected to the same network, disable the privacy separator on the wireless router. See the manual
provided with the wireless router for details.
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The Printer Does Not Work as Expected
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Summary of Contents for C11CH68401
Page 17: ...Part Names and Functions Front 18 Inside 20 Rear 21 ...
Page 29: ...Loading Paper Paper Handling Precautions 30 Paper Size and Type Settings 30 Loading Paper 31 ...
Page 34: ...Placing Originals Placing Originals 35 Originals that are not Supported by the ADF 36 ...
Page 369: ...Where to Get Help Technical Support Web Site 370 Contacting Epson Support 370 ...