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Messages
Cause/What to do
Invalid file.
Cause:
You are not importing a certificate file in X509 format.
What to do:
Make sure that you are selecting the correct certificate sent by a trusted certificate
authority.
Cause:
The file you have imported is too large. The maximum file size is 5KB.
What to do:
If you select the correct file, the certificate might be corrupted or fabricated.
Cause:
The chain contained in the certificate is invalid.
What to do:
For more information on the certificate, see the website of the certificate
authority.
Cannot use the Server Certificates that
include more than three CA
certificates.
Cause:
The certificate file in PKCS#12 format contains more than 3 CA certificates.
What to do:
Import each certificate as converting from PKCS#12 format to PEM format, or
import the certificate file in PKCS#12 format that contains up to 2 CA certificates.
The certificate has expired. Check if the
certificate is valid, or check the date
and time on your printer.
Cause:
The certificate is out of date.
What to do:
❏
If the certificate is out of date, obtain and import the new certificate.
❏
If the certificate is not out of date, make sure the printer's date and time are set
correctly.
Private key is required.
Cause:
There is no paired private key with the certificate.
What to do:
❏
If the certificate is the PEM/DER format and it is obtained from a CSR using a
computer, specify the private key file.
❏
If the certificate is the PKCS#12 format and it is obtained from a CSR using a
computer, create a file that contains the private key.
Cause:
You have re-imported the PEM/DER certificate obtained from a CSR using Web
Config.
What to do:
If the certificate is the PEM/DER format and it is obtained from a CSR using Web
Config, you can only import it once.
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Solving Problems for Advanced Security
367
Summary of Contents for C11CH68401
Page 17: ...Part Names and Functions Front 18 Inside 20 Rear 21 ...
Page 29: ...Loading Paper Paper Handling Precautions 30 Paper Size and Type Settings 30 Loading Paper 31 ...
Page 34: ...Placing Originals Placing Originals 35 Originals that are not Supported by the ADF 36 ...
Page 369: ...Where to Get Help Technical Support Web Site 370 Contacting Epson Support 370 ...