Epson C11CK61201 User Manual Download

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Incorrect Characters Print

If incorrect characters appear in your prints, try these solutions before reprinting:

• Make sure any cables are securely connected at both ends.

• In Windows, delete all jobs from the Windows Spooler. Click

Print Queue

on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

• On a Mac, cancel any paused print jobs.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If incorrect characters still appear in your prints, try connecting your product using a different cable.

• If your computer entered sleep mode the last time you printed, the next print job after your computer

exits sleep mode may contain garbled characters. Print your document again.

• Make sure you are using the printer software for this product. Check the product name at the top of the

driver window.

Parent topic:

Solving Page Layout and Content Problems

Incorrect Image Size or Position

If your printed image is the wrong size or in the wrong position, try these solutions:

• Make sure you selected the correct paper size and layout settings in your printing program and printer

software.

• Make sure you selected the correct paper size on the control panel.

• Make sure your paper is positioned correctly for feeding into the printer.

• If the edges of a copy are cropped, slightly move the original away from the edges of the scanner

glass.

• Make sure you selected the correct margins for your paper size in your printing program.

• If the image is slightly enlarged and cropped during borderless printing, change the

Expansion

setting.

You can use the preview option in your printer software to check your margins before you print.

Parent topic:

Solving Page Layout and Content Problems

Summary of Contents for C11CK61201

Page 1: ...XP 5200 User s Guide ...

Page 2: ......

Page 3: ...reventing PC Connection via USB 21 Using Power Saving Settings 22 Changing the Sleep Timer Settings 22 Changing the Power Off Timer Settings 22 Using the Epson Smart Panel Mobile App 22 Voice activated Printing 23 Epson Connect Solutions for Smartphones Tablets and More 24 Setting Up Epson Connect Services 24 Using Epson Email Print 25 Using Epson Remote Print 25 Using Epson Scan to Cloud 26 Using...

Page 4: ...nging a USB Connection to a Wi Fi Connection 45 Connecting to a New Wi Fi Router 46 Disabling Wi Fi Features 46 Disabling Wi Fi Direct Simple AP Mode 47 Loading Paper 49 Loading Paper in the Cassette 49 Paper Loading Capacity 55 Double sided Printing Capacity 57 Borderless Paper Type Compatibility 59 Compatible Epson Papers 59 Turning Off the Paper Setting Alert 61 Selecting the Paper Settings Con...

Page 5: ...s Windows 87 Extended Settings Windows 89 Printing Your Document or Photo Windows 90 Checking Print Status Windows 92 Selecting Default Print Settings Windows 92 Changing the Language of the Printer Software Screens 93 Changing Automatic Update Options 94 Printing with the Built in Epson Driver Windows 10 S 95 Selecting Print Settings Windows 10 S 96 Printing on a Mac 100 Selecting Basic Print Set...

Page 6: ... Scan Using the Epson Scan 2 Icon 122 Starting a Scan from a Scanning Program 125 Starting a Scan from a Smartphone or Tablet 127 Scanning a Document in Epson ScanSmart 127 Saving a Scan 130 Attaching a Scan to Email 131 Sending a Scan to a Cloud Service 132 Printing a Scan 133 Selecting Epson ScanSmart Settings 135 Changing the Epson Product 135 Changing the Scan Settings 136 Changing the File Na...

Page 7: ...ol Panel 168 Printing with Expended Color Cartridges Windows 168 Printing with Expended Color Cartridges Mac 169 Conserving Low Black Ink with Windows 171 Maintenance Box Replacement 172 Adjusting Print Quality 173 Print Head Maintenance 173 Print Head Nozzle Check 173 Checking the Nozzles Using the Product Control Panel 174 Checking the Nozzles Using a Computer Utility 175 Print Head Cleaning 178...

Page 8: ...rk 209 Product Does Not Appear in Mac Printer Window 210 Cannot Print Over a Network 211 Cannot Scan Over a Network 212 Wireless Network Connection is Unstable on a Mac 213 Solving Copying Problems 213 Product Makes Noise But Nothing Copies 213 Product Makes Noise When It Sits for a While 213 Solving Paper Problems 213 Paper Feeding Problems 214 Paper Jam Problems Inside the Product 215 Paper Jam ...

Page 9: ...is Slow 235 Cannot Send Scans to a Cloud Service 236 Solving Scanned Image Quality Problems 236 Scanned Image Quality Problems 236 Image Consists of a Few Dots Only 238 Line of Dots Appears in All Scanned Images 238 Straight Lines in an Image Appear Crooked 239 Characters are Not Recognized During Conversion to Editable Text OCR 239 Image Colors are Patchy at the Edges 239 Ripple Patterns Appear i...

Page 10: ... Specifications 253 Notices 255 Important Safety Instructions 255 General Product Safety Instructions 255 Wireless Connection Safety Instructions 257 LCD Screen Safety Instructions 257 Important Privacy Notice Printer Serial Number 258 FCC Compliance Statement 258 Binding Arbitration and Class Waiver 259 Trademarks 262 Copyright Notice 263 libTIFF Software Acknowledgment 263 A Note Concerning Resp...

Page 11: ...11 XP 5200 User s Guide Welcome to the XP 5200 User s Guide For a printable PDF copy of this guide click here ...

Page 12: ...d Printing Epson Connect Solutions for Smartphones Tablets and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product Product Parts Front Product Parts Inside Product Parts Back Parent top...

Page 13: ...13 Product Parts Front 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal size paper guide Parent topic Product Parts Locations ...

Page 14: ...14 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel 4 Front cover ...

Page 15: ...cover 3 AC inlet 4 USB port Parent topic Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Changing LCD Screen Language Adjusting the Screen Brightness Preventing PC Connection via USB Parent topic Product Basics ...

Page 16: ...elp button 4 The LCD screen 5 The and buttons 6 The stop button 7 The back button 8 The arrow buttons and the OK button 9 The reset button 10 The start button The LCD Screen Status Icon Information Entering Characters on the LCD Screen Viewing Animations Parent topic Using the Control Panel ...

Page 17: ...tus 3 Displays the Quiet Mode screen 4 Menu options 5 Scrolls to show more menu options Parent topic Control Panel Buttons and Lights Related references LCD Screen Safety Instructions Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions ...

Page 18: ...ber of bars indicates the connection s signal strength Wi Fi Direct is not enabled Wi Fi Direct is enabled Indicates whether the Quiet Mode setting is enabled or disabled Select the icon to change the setting When this feature is enabled and depending on the selected paper type and print quality noise is reduced during printing but the print speed may be reduced There is a problem with the indicat...

Page 19: ...mmonly used domain name select To enter a space select Parent topic Control Panel Buttons and Lights Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem 1 Press the help button 2 Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures 3 Select a topic from the list of avail...

Page 20: ...e button if necessary 2 Select Settings You see a screen like this 3 Select Basic Settings 4 Select Language 5 Select a language Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the home button if necessary 2 Select Settings ...

Page 21: ...eventing PC Connection via USB You can disable access from a USB connected computer This restricts non network access to the product and protects the security of confidential scanned documents 1 Press the home button if necessary 2 Select Settings 3 Select General Settings 4 Select Printer Settings 5 Scroll down and select PC Connection via USB 6 Select Disable Parent topic Using the Control Panel...

Page 22: ...a time period between 3minutes and 15minutes Parent topic Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time 1 Press the home button if necessary 2 Select Settings Basic Settings Power Off Timer 3 Select a time period between 30minutes and 12h 12 hours Parent topic Using Power Saving Set...

Page 23: ...t Services Related topics Wi Fi Networking Voice activated Printing Take advantage of voice activated hands free printing from your Epson product with Alexa Siri and Google Assistant Depending on which voice assistant you use you can ask your product to print photos calendars recipes photo props and more Click here for more information 1 Connect your product to your network See the link below 2 Se...

Page 24: ...l Print Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud Setting Up Epson Connect Services Using Epson Email Print Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Setting Up Epson Connect Services If you did not activate your product s email address for use with Epson Conne...

Page 25: ...int emails to your product s Email Print address Note Go to epsonconnect com and log into your Epson Connect account to personalize your product s email adjust print settings and set up other Epson Connect services Parent topic Epson Connect Solutions for Smartphones Tablets and More Related tasks Setting Up Epson Connect Services Related topics Wi Fi Networking Using Epson Remote Print With Epson...

Page 26: ... Connect account 1 Connect your Epson product to your network See the link below 2 If you did not already set up an Epson Connect account when you installed your product software visit epsonconnect com to create your account and register your product to the Epson Connect service Note Make a note of your product s email address and password 3 Visit epsonconnect com to sign into your account with th...

Page 27: ...e wireless network that your product is using 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics Related tasks Setting Up Epson Connect Services Selecting the Paper Settings Control Panel Related topics Wi Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook allowing...

Page 28: ... Android application such as Chrome or Gmail tap the menu icon and print whatever is on the screen Note If you do not see your product tap All Printers and select your product Parent topic Product Basics Related topics Wi Fi Networking Using Epson Print and Scan App with Windows Tablets You can use this free app to print photos and scan from your Windows Windows 8 or higher Surface RT or Pro table...

Page 29: ...a Some Amazon Fire tablets also use the Mopria Print Service 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Mopria Print Service app from Google Play Note On some Samsung Galaxy devices Mopria may come preinstalled 3 Go to Settings on your Android device select Printing and enable the Mopria Print Service if necessary 4 Connect your A...

Page 30: ...ch as a network password can deter interception of traffic over the wireless LAN Your router may already have a default password enabled by your Internet service provider ISP See your ISP and router documentation for instructions on how to change the default password and better secure your network Connect your product only to a network protected by a firewall Connecting your product directly to th...

Page 31: ...ess router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi Networking ...

Page 32: ...te The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home button if necessary 2 Select the icon You see...

Page 33: ...e name manually use the displayed keyboard to enter your network name Note The network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters To move the cursor press the left or right arrows To change the case of letters select To delete the previous character select ...

Page 34: ... finish with the setup If setup was unsuccessful select Print Check Report to print a network setup report or Re enter to re enter your network name and password again 10 Press the home button to return to the Home screen The Wi Fi icon is displayed on the LCD screen and indicates your wireless connection status If the product is not connected to the network you may have selected the wrong network...

Page 35: ...access point for up to 8 devices 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi Fi Direct Mode Parent topic Wi Fi Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer mobile devices or other devices up to 8 without a wireless router or access point Note Make sure the Epson Sm...

Page 36: ...n printing app on your device then press the down arrow button on your product s control panel to view the product information Use the information on the product s LCD screen to select your product in the Epson Smart Panel app 7 Select Complete on the LCD screen The blue Wi Fi Direct icon is displayed on the LCD screen and indicates if Wi Fi Direct is enabled on the product Parent topic Wi Fi Dire...

Page 37: ...e this 3 Select Wi Fi Recommended 4 Select Start Setup or Change Settings 5 Select Push Button Setup WPS 6 Follow the instructions on the LCD screen to complete WPS setup 7 Press the home button to return to the Home screen The Wi Fi icon is displayed on the LCD screen and indicates your wireless connection status If the product is not connected to the network repeat these steps to try again If yo...

Page 38: ... network status sheet to diagnose any problems you have Parent topic Wi Fi Networking Related tasks Loading Paper in the Cassette Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network 1 Make sure a few sheets of plain paper are loaded in the product 2 Press the home button if necessary 3 Select ...

Page 39: ...ote Error codes and messages listed here may not all apply to your product Error Codes and Messages Error code and message Solution E 1 Confirm that the network cable is connected and network devices such as hub router or access point are turned on Make sure your router access point and or hub are turned on and the network cable is securely connected to your device and to your product If you are t...

Page 40: ...t and remove any obstacles between them Also move your product away from devices such as wireless phones or microwaves Confirm that the SSID shown on the network connection report matches the label on your router or access point Also make sure your SSID uses only ASCII characters and symbols or your product cannot display the SSID correctly If you are trying to connect using the WPS push button me...

Page 41: ...point has MAC address filtering enabled register your product s MAC address so it is not filtered Locate the MAC address on the network connection report and check your router or access point documentation for instructions If your router or access point is using shared authentication with WEP security confirm that you are using the correct authentication key and index If your router or access poin...

Page 42: ...ned on and do the following If your product s Obtain IP Address setting is set to Manual check the IP address subnet mask and default gateway addresses on the network connection report to see if they are correct If not correct the settings If DHCP is enabled set your product s Obtain IP Address setting to Auto If you want to use the DHCP assigned address as a static address set the Obtain IP Addre...

Page 43: ...ork settings If your router or access point uses WEP security with several registered passwords make sure that the first registered password is set on your product E 13 Confirm the following Entered security key password is correct Index of the security key password is set to the first number Connection and network setup of the PC or other device is correct Contact your network administrator for a...

Page 44: ...evice disconnect an existing connected device first The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer Change the Wi Fi Direct SSID You can change the network name after DIRECT XX The custom name must be 22 characters or less Parent topic Printing a Network Connection Report Changing or Updating Network Connectio...

Page 45: ... utility options Note The administrator password is required to access the full capabilities of the Web Config utility The default password is the product s serial number Check the label on your product to locate the serial number Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi Fi Connection If you have already c...

Page 46: ...1 Do one of the following Windows Uninstall your product software Mac Go to the next step 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change...

Page 47: ... Network Status Sheet Disabling Wi Fi Features Disabling Wi Fi Direct Simple AP Mode You may need to disable your product s Wi Fi Direct connection if you change your network connection type or need to solve a problem with your network connection Note When the Wi Fi Direct Simple AP connection is disabled all computers and smart devices connected to the product in Wi Fi Direct Simple AP mode are d...

Page 48: ...icon 5 Select Disable Wi Fi Direct 6 Follow the instructions on the LCD screen to disable Wi Fi Direct mode The Wi Fi Direct icon is displayed on the LCD screen and indicates Wi Fi Direct is disabled on the product Parent topic Changing or Updating Network Connections Related references Status Icon Information ...

Page 49: ...tibility Compatible Epson Papers Turning Off the Paper Setting Alert Selecting the Paper Settings Control Panel Paper or Media Type Settings Printing Software Loading Paper in the Cassette You can load paper up to this size in the paper cassette Legal 8 5 14 inches 216 356 mm Note Before loading paper make sure your product is not currently printing scanning or copying 1 Open the front cover ...

Page 50: ...50 2 Pull out the paper cassette until it stops 3 Squeeze the tab on the right edge guide and slide the edge guides outward ...

Page 51: ...the cassette with the glossy or printable side facedown and slide it in until it stops Note Make sure the paper is loaded against the rear of the cassette For legal size paper extend the legal paper guide and load paper using the guide line as shown ...

Page 52: ...h holes facing as shown Load paper printable side up and slide it in until it stops Select Letterhead as the paper type setting Note Automatic 2 sided printing is not available for pre punched paper To load a sheet of paper longer than legal size open the paper support and insert the paper as shown Select User Defined as the paper size setting ...

Page 53: ...he cassette back into the product until it stops 7 Select the size and type of the paper you loaded on the product LCD screen and select OK Note If you are printing on letterhead make sure you select Letterhead as the paper type setting Make sure you select the correct paper size setting For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer m...

Page 54: ...n it or curl it slightly in the opposite direction before loading Printing on curled paper may cause paper jams and smears on the printout Do not use papers that are wavy torn or cut folded damp have stickers or are too thick or too thin Fan and align the edges of envelopes before loading If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelo...

Page 55: ...t could injure your hand or cause print quality to decline Check the paper package for any additional loading instructions To achieve high quality printouts with genuine Epson paper use the paper in the environment stated on the instructions supplied with the paper If you use paper with binder holes load only one sheet at a time in only these sizes Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inche...

Page 56: ...9 1200 mm 1 sheet Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper 120 sheets Epson Presentation Paper Matte Epson High Quality Ink Jet Paper 100 sheets Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Pap...

Page 57: ...ting capacity Auto Manual Plain paper Letterhead Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm or A6 4 1 5 8 inches 105 148 mm 150 sheets 30 sheets Legal 8 5 14 inches 216 356 mm Mexico Oficio 8 5 13 4 inches 216 340 mm Oficio 9 8 46 12 4 inches 215 315 mm 8 5 13 inches 216 330 mm or user defined 3 5 5 inch...

Page 58: ...er 8 5 11 inches 216 279 mm 1 sheet Printing from computer only Manual 2 sided printing only You cannot print double sided on the following paper types Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Ultra Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Ultra Premium Photo Paper Glossy...

Page 59: ...Paper Matte Epson Premium Presentation Paper Matte Double sided Epson High Quality Ink Jet Paper Epson Brochure Flyer Paper Matte Double sided Borderless Paper Sizes 3 5 5 inches 89 127 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Parent topic Loading Paper Compatible Epson Papers You can purchase genuine Epson ...

Page 60: ...0 inches 203 254 mm S041467 50 Letter 8 5 11 inches 216 279 mm S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S041568 50 Epson Ultra Premium Presentation Paper Matte Letter 8 5 11 inches 216 279 mm S041341 50 Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50...

Page 61: ...hes 216 279 mm S041111 100 Epson Photo Quality Self adhesive Sheets Letter 8 5 11 inches 216 279 mm S041106 10 Epson Brochure Flyer Paper Matte Double sided Letter 8 5 11 inches 216 279 mm S042384 150 Parent topic Loading Paper Turning Off the Paper Setting Alert The paper setting alert warns you when the paper settings do not match the paper you loaded You can turn off this feature from the produ...

Page 62: ... after you load paper in the product If this setting is disabled you cannot use AirPrint 4 Select Paper Setup 5 Do one of the following to select your paper settings Select a Paper Size and Paper Type setting Select Favorite Paper Settings to select from a list of saved presets Note You can change your preset settings by highlighting a preset and pressing the right arrow button Select the icon to ...

Page 63: ...emium Photo Paper Semi gloss Prem Semi Gloss Epson Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Prem Matte Parent topic Selecting the Paper Settings Control Panel Paper or Media Type Settings Printing Software For this paper Select this paper Type or Media Type setting Plain paper Epson Bright White Pro Paper...

Page 64: ... Premium Photo Paper Semi Gloss Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Premium Presentation Paper Matte Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Pa...

Page 65: ...ng Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover Note If there is any dust or dirt on the scanner glass the scanning range may expand to include it so the image of the original may be displaced or reduced Remove any dust and...

Page 66: ...e indicated corner Note The area about 0 06 inch 1 5 mm from the edges of the scanner glass is not scanned ID card Place an ID card facedown 0 2 inch 5 mm away from the corner of the scanner glass as shown Multiple photos for scanning You can place multiple photos of different sizes on the scanner glass and save them separately using Epson ScanSmart Make sure your photos are at least 0 6 ...

Page 67: ...ion Do not push down on the document cover or scanner glass or you may damage the product Note When placing bulky originals such as books prevent exterior light from shining directly onto the scanner glass Remove your originals after scanning If you leave the originals on the scanner glass for a long time they may stick to the glass surface Parent topic Placing Originals on the Product Related top...

Page 68: ...Press the home button if necessary 4 Select Copy 5 To print more than one copy press the or buttons to increase or decrease the number of copies Note You can also select Copies and use the displayed numeric keypad to select the number of copies up to 99 6 Change any of the displayed settings as necessary 7 Select the Advanced Settings tab to view and change additional copy settings if necessary 8 ...

Page 69: ...k onto a single sheet of paper Note Make sure the first page of your original is placed on the scanner glass as described on the LCD screen and press the OK button Borderless Copy to make a copy without margins around the edges 6 To print more than one copy press the or buttons to increase or decrease the number of copies Note You can also select Copies and use the displayed numeric keypad to sele...

Page 70: ...lect to make 2 sided copies When you select 1 2 Sided scroll down and also select the orientation and binding edge for your originals or copies 1 2 Sided Density selector Varying levels Adjusts the lightness or darkness of copies Advanced Settings Copying option Available settings Description Reduce Enlarge Actual Size Copies the original at its full size or 100 magnification Auto Fit Page Automat...

Page 71: ...sheet Scroll down and select the document orientation and layout order settings as necessary When Book Copy is selected this setting copies two facing pages of a book onto a single sheet of paper Quality Draft Adjusts the quality of your copies Standard High Expansion Various settings Adjusts the amount to expand the original when printing borderless copies Parent topic Copying ...

Page 72: ... S Printing on a Mac Printing from a Smartphone or Tablet Printing with Epson Photo Cancelling Printing Using a Product Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows application as described in these sections Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software descri...

Page 73: ...ant to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your ...

Page 74: ...orderless photo select Borderless You can click Settings to access additional options for borderless printing Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 6 Select the orientation of your document Note If you are printing an envelope select Landscape ...

Page 75: ...le copies and arrange their print order select the Copies options 13 To reduce noise during printing turn on Quiet Mode printing will be slower 14 To preview your job before printing select Print Preview 15 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite Print Quality Options Windows Multi Page Printing Options Windows Parent top...

Page 76: ...n to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sid...

Page 77: ...ou to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side recommended for paper types that do not support automatic duplexing 2 Click the Settings button Yo...

Page 78: ... sets the Adjustments options for that document type 7 If necessary select the Adjustments options you want to use 8 Click OK to return to the Main tab 9 Print a test copy of your double sided document to test the selected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Wi...

Page 79: ...te Folded Booklet Options Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage f...

Page 80: ...on to size your image to fit the paper you loaded Select the size of your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the foll...

Page 81: ...only appears when your printout is copied Watermark adds a visible watermark to your printout Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Image Opt...

Page 82: ...r tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an inte...

Page 83: ... increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs an...

Page 84: ...Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page ...

Page 85: ...85 Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Document Name Collate Number copy number ...

Page 86: ...rol Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab ...

Page 87: ... a preset to change its settings or delete it or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product ...

Page 88: ...ight click the icon for your product in the right side of the Windows taskbar or click the up arrow and right click 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button ...

Page 89: ...elect these settings on the Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Separator Page Befor...

Page 90: ...orm ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided mode Outputs single sided pages in a 2 sided print job facedown instead of faceup Output documents for filing Outputs all landscape po...

Page 91: ...ck OK to save your settings You see your application s Print window such as this one 2 Click OK or Print to start printing Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows ...

Page 92: ...ng with Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows ...

Page 93: ...d for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the icon for your product in the right side of the Windows taskbar or click the up arrow and right cl...

Page 94: ...the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature ...

Page 95: ...ates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with the Built in Epson Driver Windows 10 S You can print with the built in Epson printer...

Page 96: ...e Selecting Print Settings Windows 10 S Parent topic Printing from a Computer Selecting Print Settings Windows 10 S Select the settings for your print job in your Windows 10 S application 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your applica...

Page 97: ... window like this 4 Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 5 Click the Advanced button ...

Page 98: ... you loaded as the Paper Size setting 7 To print multiple copies select or enter the number as the Copy Count setting 8 To print multiple copies of multi page documents in sets select the Collated checkbox 9 Click OK You return to the printing preferences window ...

Page 99: ...99 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...

Page 100: ...14 Click OK or Print to start printing Parent topic Printing with the Built in Epson Driver Windows 10 S Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website or using Epson Software Updater Selecting Basic Prin...

Page 101: ...g Basic Print Settings Mac Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary...

Page 102: ...Note The print window may look different depending on the Mac OS version and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Page 103: ...he pop up menu You see these settings Note The available print settings and appearance of the print window may be different than those covered here depending on the Mac OS version and the application you are using 9 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 10 Select the...

Page 104: ...aft printing on photo paper Normal For everyday text and image printing Normal Vivid For everyday text and image printing with good quality and print speed Fine For text and graphics with good quality and print speed Quality For photos and graphics with good quality and print speed Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac P...

Page 105: ...le by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type an...

Page 106: ...ages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To print on both sides of each page select a setting from the Two Sided pop up menu To invert or flip the printed image select the Reverse p...

Page 107: ...g Settings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the Mac OS version you are using 1 Select one of the Two sided Printing options ...

Page 108: ...est the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments Mac Parent topic Printing on a Mac Double sided Printing Options and Adjustments Mac You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job Two sided Printing Options Lo...

Page 109: ...or drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the print...

Page 110: ...se settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print windo...

Page 111: ...ct the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No...

Page 112: ...e printing preferences 5 Click OK Printing Preferences Mac Parent topic Printing on a Mac Printing Preferences Mac You can select these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using blac...

Page 113: ...ther or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Reduce Print Data Size Increases print data compression to improve print speed Not recommended when printing ...

Page 114: ...rinting and check ink status 1 Click the printer icon when it appears in the Dock You see the print status window 2 Select the following options as necessary for your Mac OS version To cancel printing click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queue...

Page 115: ... Photo You can print photos CD DVD labels and more using a variety of layouts and templates with Epson Photo Features include image corrections and adjustments and adding text and stamps to photos We recommend printing on genuine Epson photo paper for the best results Make sure you have set up your product as described on the Start Here sheet and installed the Epson Photo software See the Epson Ph...

Page 116: ...tarting a Scan from a Smartphone or Tablet Parent topic Scanning Related tasks Placing Originals on the Scanner Glass Starting a Scan Using the Product Control Panel You can scan an image to a variety of destinations using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the...

Page 117: ...arting a Scan Related tasks Using Epson Scan to Cloud Placing Originals on the Scanner Glass Related topics Wi Fi Networking Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product s control panel The computer must be connected using a USB cable or connected to the same network as your product You can save the scanned file as a JPEG or PDF f...

Page 118: ... a PDF file 7 Press the start button to start scanning Your product scans your original and saves the scanned file to your computer Note The color size and border of the scanned image will not be exactly the same as the original Parent topic Starting a Scan Using the Product Control Panel Related references Control Panel Scanning Options Related tasks Placing Originals on the Scanner Glass Printin...

Page 119: ...son Scan to Cloud Placing Originals on the Scanner Glass Setting Up Epson Connect Services Related topics Wi Fi Networking Setting Up a WSD Port Windows 7 Windows Vista You can scan to a networked Windows computer using WSD Web Services for Devices You must first set up a WSD port on your Windows 7 or Windows Vista system the port is set up automatically on Windows 11 Windows 10 and Windows 8 x Be...

Page 120: ...ters 10 Make sure that an icon appears for your product s name on the network When you use WSD select your product name to scan over the network Parent topic Starting a Scan Using the Product Control Panel Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking Control Panel Scanning Options Select the options you want to use for scanning Note Not all options or settings may ...

Page 121: ...n Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images After that you can save print or share them Windows 11 Click then search for Epson ScanSmart and select it Windows 10 Click Epson Software Epson ScanSmart Windows 8 x Navigate to the Apps screen and select Epson ScanSmart Wind...

Page 122: ...on product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 11 Click then search for Epson Scan 2 and select it Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to...

Page 123: ...23 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac Open the Applications folder open the Epson Software folder and select Epson Scan 2 ...

Page 124: ...124 You see an Epson Scan 2 window like this ...

Page 125: ...n You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select S...

Page 126: ...126 You see an Epson Scan 2 window like this ...

Page 127: ...nel Mobile App Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart Note The images in this guide show Windows screens Mac screens may be slightly different Depending on your product model and software version not all options may be available 1 Load your original into the product 2 Open Epson ScanSmart on your computer Do one of the following Windo...

Page 128: ...elect an option for the Scan area setting if necessary Note The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed It does not scale the image to the selected size 4 Select SCAN ...

Page 129: ...Stitch Images and follow the on screen instructions to combine them into a single image 6 If Photo Mode is automatically detected the following enhancement options are available Auto Color Enhancement automatically adjusts the brightness contrast and saturation of your photos Restore Faded Colors restores the colors in faded photos automatically Remove Red Eye automatically removes the red eye eff...

Page 130: ...a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic Scanning Related tasks Placing Originals on the Scanner Glass Saving a Scan You can save a scanned image to your computer in a variety of formats 1 Make sure your originals are scanned and reviewed See the link below 2 In the Select Action window click Save ...

Page 131: ...ng a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment Note Your email app and account settings should be configured before scanning You must install a MAPI type email program such as Outlook Express Windows Live Mail Entourage or Mac Mail Attach to Email only supports 32 bit MAPI compatible mail apps Web based email services such...

Page 132: ...Character Recognition language If you also want to save a copy of the scanned image to your computer make sure the checkbox is selected and select the folder on your computer in which to save the file 4 Click Attach to E mail Your email program opens with the file attached to a new email Parent topic Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned im...

Page 133: ...t type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can select the OCR Optical Character Recognition language If you also want to save a copy of the scanned image to your computer click the checkbox 5 Click Send Parent topic Scanning a Docu...

Page 134: ...change the print settings if necessary Select the number of copies you want to print If you also want to save a copy of the scanned image to your computer click the checkbox The document type and scan date for the file name are automatically detected You can change them as necessary You can save the scanned image in a variety of formats If you select Searchable PDF as the File type setting you can...

Page 135: ... Changing the Save Settings Customizing Action Icons Parent topic Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart you can change the product that you are using with your computer Note A product connected to your computer via USB takes priority over a product with a Wi Fi connection 1 On the main screen click Change You see a screen like this ...

Page 136: ... such as the resolution document size and more Note If you select Auto Mode you cannot change the scan settings 1 Click the Settings button You see a screen like this 2 Do one of the following To change Document Mode settings select Document Mode Custom Settings To change Photo Mode settings select Photo Mode and click Close When you start a scan you will be prompted to select scan settings ...

Page 137: ...137 You see a screen like this 3 Change the settings as necessary and click Save Parent topic Selecting Epson ScanSmart Settings ...

Page 138: ...138 Changing the File Name Settings You can change the default file naming method for your scans 1 Click the Settings button You see a screen like this 2 Click the File Name Settings tab ...

Page 139: ...a prefix for the file name Select the date format Select a numbering format as the counter format 4 Click Close Parent topic Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans 1 Click the Settings button ...

Page 140: ...140 You see a screen like this 2 Click the Save Settings tab ...

Page 141: ...ange the settings as necessary 4 Click Open folder after saving to open the file folder after a file is saved 5 Click Close Save Settings Parent topic Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved PDF Options ...

Page 142: ... Standard Images load from top to bottom in a web browser It takes longer to load the entire image Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile Windows only Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the scan...

Page 143: ... Icons You can customize which scan action icons appear on the Select Action screen Note You can also customize them by clicking the Customize icon on the Select Action screen 1 Click the Settings button You see a screen like this 2 Click the Customize Actions tab ...

Page 144: ...an your document and save the scanned image in various file formats in your operating system s Documents or My Documents folder or open it in your scanning program You can preview the scanned image and select or change settings as necessary Note If you are using your Epson product with the Windows 10 S operating system you cannot use the software described in this section You also cannot download ...

Page 145: ...145 You see this window ...

Page 146: ...want to use for your scan 7 Select the Rotate setting to rotate the scanned image 8 Select the Correct Document Skew setting to correct skewed originals image contents or both 9 Click the Preview button Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window 10 Select any of the additional settings that you want to use on the Main Settings tab 11 Do one of the follo...

Page 147: ...an 2 Image Format Options Scan Resolution Guidelines Parent topic Scanning Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Not all adjustment settings may be available depending on other settings you have chosen Rotate Rotates the original image clockwise to the desired angle before scanning it Select Auto to al...

Page 148: ...nd white images clearer and text recognition more accurate by separating the text from the graphics Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Color Enhance Enhances the shades of the color you select in the scanned image This setting is available only if you select Grayscale or Black...

Page 149: ...cuments as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF In a searchable PDF text is recognized using Optical Character Recognition OCR and then embedded in the scanned original Note The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet If you install your s...

Page 150: ...ting and select a Folder setting for your document 12 Click Scan The scanned image is saved as a searchable PDF Parent topic Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options For details on available options click the icon on the Epson Scan 2 Image Format Options window Not all image formats have options BITMAP bmp A standard image file format...

Page 151: ...e PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution raises the amount of detail captured but comes with the following disadvantages Larger file sizes It takes longer to scan your originals...

Page 152: ...ou will scan the image at 100 or a smaller size Select the Epson Scan 2 Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 200 dpi Print fax convert to editable text OCR create searchable PDF 200 to 300 dpi Parent topic Scanning in Epson Scan 2 ...

Page 153: ...k Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Maintenance Box Replacement Ink Safety Precautions Keep ink cartridges and maintenance box out of the reach of children and do not drink the ink Keep the ink cartridges out of direct sunlight Store ink cartridges in a cool dark place do not store the ink cartridges in high or freezing temperatures Be careful when you handle ...

Page 154: ...dge This may cause the cartridge to become unusable Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Make sure to install all ink cartridges The printer only works when all ink cartridges are properly installed Do not replace ink cartridges with the power off Do not move the print head by hand otherwise you may damage the printer Do not turn off the pro...

Page 155: ... for the replacement The ink in the ink cartridges supplied with your printer is partly used during initial setup In order to produce high quality printouts the print head in your printer needs to be fully charged with ink This process consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges To maintain optimum print head performance som...

Page 156: ...Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop and double click the ic...

Page 157: ...en Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences ...

Page 158: ...w 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status ...

Page 159: ...x Status Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor ...

Page 160: ...Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge and Maintenance Box Status ...

Page 161: ...n branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is available for printing Yields are based on ISO 24711 in default mode printing continuously Yields vary due to print images setting...

Page 162: ...m drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Note If you remove a low or expended ink cartridge you cannot re install and use the cartridge 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced and follow the on screen instruc...

Page 163: ...163 2 Lift up the scanner unit until it clicks Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable or translucent film inside the product ...

Page 164: ...k gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 If you are replacing the black ink cartridge gently shake the new black ink cartridge four or five times before unpacking it Do not shake the color ink cartridge...

Page 165: ...tion Do not shake the cartridges after opening the packages or ink may leak 5 Remove the cartridge from the package Caution Do not touch the areas shown here Doing so may prevent normal operation and printing ...

Page 166: ...the cartridge Caution Do not remove any other labels or seals or the ink cartridge may leak or become unusable 7 Insert the new cartridge into the holder and push it down until it clicks into place and is level with the other cartridges ...

Page 167: ... completion message on the screen ink replacement is finished Caution Do not turn off the product while ink is charging or you may not be able to print Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink ...

Page 168: ...n using this feature You can print or copy only on plain paper letterhead or envelopes You can print or copy only in black or grayscale You cannot select borderless printing or copying 1 When you see a message on the LCD screen to replace a color ink cartridge select Proceed You see a message that you can temporarily print with black ink 2 Select Proceed again 3 If you want to print or copy in bla...

Page 169: ...ted 5 Select Plain Paper Bright White Paper Letterhead or Envelope as the paper type setting 6 Select the Black Grayscale Color setting 7 Click OK 8 Print your document Epson Status Monitor 3 displays a print message 9 Click Print in Black to print your document Parent topic Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Mac If printing stops you can ...

Page 170: ...ng 7 Click OK 8 Close the utility window 9 Load plain paper or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select a non borderless paper size as the paper size setting 13 Select Plain Paper Bright White Paper Letterhead or Envelope as the paper type setting 14 Select the Grayscale option 15 Select any other opt...

Page 171: ...e setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new bla...

Page 172: ...t remove the maintenance box or its cover except when replacing the maintenance box otherwise ink may leak If you cannot replace the cover the maintenance box may not be installed correctly Remove the maintenance box and reinstall it Do not tilt the maintenance box after removing it otherwise ink may leak Do not touch the openings in the maintenance box or you may get ink on you Do not reuse a mai...

Page 173: ...Cleaning the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expen...

Page 174: ...t Control Panel You can check the print head nozzles using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the home button if necessary 3 Select Maintenance Print Head Nozzle Check 4 Select Print The nozzle pattern prints 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 175: ...duct or open the scanner unit during a cleaning cycle or you may not be able to print If you don t see any improvement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then run a nozzle check and try cleaning the print head if necessary If quality still does not improve run a Power Cleaning Parent topic Print Head Nozzle Check Related tasks Cleaning the P...

Page 176: ... taskbar or click the up arrow and right click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check or Print Head Nozzle Check You see a window like this 4 Click Print ...

Page 177: ... 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Print head needs Power Cleaning 6 Do one of the following If there are no gaps click Finish ...

Page 178: ...t quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Ma...

Page 179: ...s finished When the cleaning cycle is finished a nozzle pattern prints Caution Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning ...

Page 180: ...If you don t see any improvement after cleaning the print head up to 3 times turn the product off and wait at least 12 hours Then run a nozzle check and try cleaning the print head if necessary If quality still does not improve run a Power Cleaning Parent topic Print Head Cleaning Related references Where to Get Help Related tasks Checking the Nozzles Using the Product Control Panel Power Cleaning...

Page 181: ...ht click Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Head Cleaning or Print Head Cleaning You see a window like this 4 Select the cleaning cycle you want to run based on the nozzle check pattern and click Next ...

Page 182: ...e to print 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again If almost the entire patte...

Page 183: ...er Cleaning If you do not see improvement after running a Power Cleaning turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning If quality still does not improve contact Epson for support Note Power Cleaning consumes more ink than Print Head Cleaning Power Cleaning Using the Product Control Panel Power Cleani...

Page 184: ...ing the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer Note After running a Power Cleaning you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Print Head Cleaning or Powe...

Page 185: ...ck Pattern and follow the on screen instructions to print a nozzle check pattern If the print quality did not improve you must turn off the product and wait at least 12 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning If the print quality does not improve after running the Power Cleaning utility multiple times contact Epson for support ...

Page 186: ...your printout contains horizontal banding go to step 7 5 Select Vertical Alignment and follow the on screen instructions to print an alignment sheet 6 Check the printed pattern on the alignment sheet and for each set of patterns select the number representing the pattern with the least amount of separation or overlap 7 Select Horizontal Alignment and follow the on screen instructions to print an a...

Page 187: ... 4 Follow the on screen instructions to clean the paper guide 5 Repeat these steps as necessary until the paper comes out clean 6 If the paper is still smeared with ink turn off the product and open the scanner unit Caution Do not touch the flat white cable or translucent film inside the product Be careful not to trap your hand or fingers when opening or closing the scanner unit ...

Page 188: ...a cotton swab wipe off any ink smears on the part shown in the illustration below Caution Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles 8 Close the scanner unit ...

Page 189: ...e resistance when closing the scanner unit Parent topic Adjusting Print Quality Related tasks Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Cleaning the Print Head Path ...

Page 190: ...lug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Open the document cover 6 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 7 Close the document cover 8 Clean the outer case and control panel with...

Page 191: ...uct 2 Unplug the power cable 3 Disconnect any connected cables 4 Slide out the paper cassette and remove any loaded paper 5 Place the product on its side as shown Warning Be careful not to trap your fingers under the product ...

Page 192: ...nd any interface cables Parent topic Cleaning and Transporting Your Product Cleaning the Print Head Path If the print quality has not improved after aligning the print head and cleaning the paper guide the print head path inside the product may be smeared with ink To clean the print head path use the following Several cotton swabs cup 59 ml water containing 2 to 3 drops of mild dish detergent A sm...

Page 193: ...193 2 Lift up the scanner unit until it clicks Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit ...

Page 194: ...lashlight check the translucent film shown here for ink smears 1 Translucent film 2 Print head rail Caution Do not touch the print head rail otherwise you may not be able to print Do not wipe off the grease on the rail ...

Page 195: ... fibers on the translucent film To prevent the smear from spreading frequently replace the cotton swab with a new one 6 Repeat steps 4 and 5 as necessary to clean all ink smears 7 Visually inspect the film to make sure there are no smears 8 When the translucent film is dry close the scanner unit Note The scanner unit is designed to close slowly to avoid catching fingers in the printer There may be...

Page 196: ... the print head and may prevent the product from printing 1 Turn off the product 2 Wait until the power light turns off and then unplug the power cable Caution Wait until the power light turns off before you unplug the power cable to allow the print head to return to the home far right position If the print head does not return to the home position the ink can dry out and your product can be damag...

Page 197: ... trap your hand or fingers when opening or closing the scanner unit 6 Secure the ink cartridge holder to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product ...

Page 198: ...owly to avoid catching fingers in the printer There may be some resistance when closing the scanner unit 8 Close all parts on the product as shown 9 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product ...

Page 199: ...older before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Aligning the Print Head Using the Product Control Panel ...

Page 200: ... or epson ca support Canada and select your product Note Your printer is designed to work only with genuine Epson brand ink cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly or at all Epson periodically provides firmware updates to address issues of security performance minor bug fixes and ensure the printer ...

Page 201: ...g the messages on its LCD screen You can also press the help button to see help information and how to instructions on the screen LCD screen message Condition solution Printer error Turn on the printer again See your documentation for more details A fatal error has occurred Turn the product off and then back on again If the error continues check for a paper jam or any protective material inside th...

Page 202: ... occurred Turn the device off and back on again If this occurs again contact Epson support Turn the product off and then back on again If you are using a Wi Fi connection turn the wireless router off and on again If the error continues make a note of the error code and then contact Epson for support The combination of the IP address and the subnet mask is invalid See your documentation for more de...

Page 203: ...ntain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life The Epson Status Monitor your LCD screen or lights on the control panel will advise you when these parts need replacing If this happens during the standard warranty of the prod...

Page 204: ... in this manual or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Uninstall Your Product Software Related referen...

Page 205: ... settings All Settings Resets all control panel settings You see a confirmation screen 5 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Product Does Not Turn On or Off Noise After Ink Installation Software Installation Problems Parent...

Page 206: ...c Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet ...

Page 207: ... Solving Problems Related tasks Printing a Network Status Sheet Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions Make sure to place your product within contact range of your 2 4 GHz router or access point Avoid placing your product near a microwave oven 2 4 GHz cordless phone or la...

Page 208: ...cting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in the following order wireless router computer or smart device and then your product Move your product and computer or smart ...

Page 209: ...our router documentation Note If you are reading these instructions online you will lose your Internet connection when you restart your router so note the next step before restarting it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you are u...

Page 210: ...Fi icon on your product s LCD screen is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If you are connecting the product wirelessly via EpsonNet Setup and you do not see the Wi Fi antenna icon with connection bars on your LCD screen make sure your product software was installed correctly If necessary rei...

Page 211: ...sing a 5 GHz wireless router set the router to operate in dual band 2 4 GHz and 5 GHz mode If your router uses a single network name SSID for both the 2 4 GHz and 5 GHz band give each band its own network name SSID instead such as Home Network 2 4 GHz and Home Network 5 GHz See your router documentation or contact your internet service provider for instructions Try restarting your router following...

Page 212: ...ction if necessary using Epson Scan 2 Utility Windows 11 Click then search for Epson Scan 2 Utility and select it Make sure your product is selected If necessary select the Other tab and click Reset Windows 10 Click and select EPSON Epson Scan 2 Utility Make sure your product is selected If necessary select the Other tab and click Reset Windows 8 x Navigate to the Apps screen select EPSON and sele...

Page 213: ...ts for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary If the nozzle check page does not print but the product s power is on make sure your product software is installed correctly Make sure yo...

Page 214: ...p Load new paper If paper jams when you print on both sides of the paper try loading fewer sheets If several sheets of paper feed when you are printing on both sides of the paper remove all paper from the paper cassette before reloading the printed sheets Make sure your paper meets the specifications for your product Make sure the paper size and paper type settings on the control panel are correct...

Page 215: ...is inside the product If the product starts operating you could be injured Be careful not to touch the protruding parts to avoid injury 1 Cancel the print job if necessary 2 Close the document cover if necessary 3 Lift the scanner unit with both hands until it locks into place Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Remove the jammed paper caref...

Page 216: ...216 4 Remove the jammed paper Caution Do not touch the flat white cable or the translucent film inside your product Doing so may cause a malfunction ...

Page 217: ...clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Feeding Problems Paper Ejection Problems Related topics Loading Paper Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover follow the steps here or on the LCD screen to clear the jam 1 Cancel the ...

Page 218: ...218 2 Squeeze the tabs to release the rear cover and remove it from your product 3 Carefully remove any jammed paper from inside the product ...

Page 219: ...ve set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper falls from the output tray extend the paper stopper If paper is wrinkled when it ejects it may be damp or too thin Load new paper If you are using letterhead paper select the appropriate paper type setting Clean the roller inside the printer to remove any dust on the paper path Pa...

Page 220: ...re are no errors or paper jams in the product If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub If your computer is connected using a USB cable try a different USB port on your computer or a different cable Make sure the printer status is not offline or pending Run a product check...

Page 221: ... If the problem persists try uninstalling and reinstalling the printer driver Parent topic Solving Problems Printing from a Computer Related references Product Status Messages Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 11 Click...

Page 222: ...n a Mac make sure you download and install the Epson printer driver Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatical...

Page 223: ...canners and select your product Select Options Supplies select Options or Driver and enable the Bidirectional printing setting If printing is still slow and you are using Windows 7 or Windows Vista try the following 1 Click and select Computer or My Computer Double click the C drive and open these folders ProgramData EPSON PRINTER Note If you do not see the ProgramData folder open the Organize men...

Page 224: ...e Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version ...

Page 225: ...r printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Maintenance Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Basic Print Settings Mac Selecting Printing Preferences Mac Printing Your Document Mac Incorrect Margins on Printout If your printed page has incorr...

Page 226: ... width Windows Make sure you selected the Borderless setting in your printer software Mac Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints Make sure the image size and the paper size are set correctly if the image is small the enlarg...

Page 227: ...eck the product name at the top of the driver window Parent topic Solving Page Layout and Content Problems Related tasks Printing Your Document or Photo Windows Printing Your Document Mac Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and...

Page 228: ...rinting setting Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel Solving Print Quality Problems Check these sections if your printouts have problems with p...

Page 229: ...ctional high speed setting Adjust the print quality in the product software Clean any dust or dirt from your originals You may need to replace the ink cartridges If you have not used the product for a long time run the Power Cleaning utility Note Power Cleaning consumes a lot of ink so run this utility only if you cannot improve print quality by cleaning the print head Parent topic Solving Print Q...

Page 230: ...ings in your product software When vertical banding appears or the paper is smeared clean the paper path When horizontal banding appears or the top or bottom of the paper is smeared load paper in the correct direction and slide the edge guides to the edges of the paper If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one s...

Page 231: ...may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product When copying increase the Density setting on the product control panel Align the print head Adjust the print quality in the product software Clean the paper path If you have not used the product for a long time run the Powe...

Page 232: ...ocumentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image size in an image editing program you need to increase the image resolution setting to retain a high image quality Increase the image resolution by the same amount you increase the image size For example if the image resolution is 300 dpi dots per inch and you will do...

Page 233: ...t system to get as close as possible Try using the color management options in your printer software Select Custom as the Color Correction setting on the More Options tab of the printer software then click Advanced Try changing the Scene Correction setting to something other than Automatic If changing that setting does not work change the Color Management setting to any color correction method oth...

Page 234: ...rating system but did not reinstall your scanning software try reinstalling it In Windows make sure your product is listed as a valid device in the Scanners and Cameras control panel Try scanning at a lower resolution or increase the free space on the computer s hard disk Scanning stops if the total data size reaches the limit When scanning multiple originals using Epson ScanSmart make sure there ...

Page 235: ...ther versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Mac Open the Applications folder click Epson Software and click Epson Scan 2 Utility Make sure the correct product is selected If necessary select the Other tab and click Reset Make sure you do not have multiple ve...

Page 236: ...ance Check the cloud service website for more information Parent topic Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Note For solutions when using the Epson ScanSmart software see the Epson ScanSmart help utility Scanned Image Quality Problems Image Consists of a Few Dots Only Line of Dots Appe...

Page 237: ...e you select the correct Image Type for your original If the Image Type is set to Color or Grayscale adjust the Brightness setting Check the brightness and contrast settings of your computer monitor Back of Original Image Appears in Scanned Image Place a piece of black paper on the back of the original and scan it again Adjust these Epson Scan 2 settings if available and try scanning again Select ...

Page 238: ...djust the Threshold and scan again Remove any lint or dirt from your original Clean the scanner glass Do not press on the original or the document cover with too much force Parent topic Solving Scanned Image Quality Problems Related tasks Scanning in Epson Scan 2 Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images t...

Page 239: ...ure the correct OCR language is selected Adjust the following Epson Scan 2 or Epson ScanSmart settings if available and try scanning again On the Main Settings tab make sure you select the correct Image Type for your original On the Main Settings tab set the Resolution between 200 and 600 dpi On the Advanced Settings tab select Text Enhancement and choose a setting Note The Text Enhancement settin...

Page 240: ...er glass slightly In the Epson Scan 2 or Epson ScanSmart settings set the Edge Fill setting to None When scanning using Epson ScanSmart and placing multiple originals on the scanner glass make sure there is a gap of at least 0 8 in 20 mm between the originals Parent topic Solving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Resetting the Epson Scan 2 Settings...

Page 241: ...ems Uninstalling Product Software Windows You can uninstall and then re install your product software to solve certain problems 1 Turn off the product 2 Close any open programs or applications 3 Disconnect any interface cables 4 Do one of the following Windows 11 Click then search for Settings and select it Select Apps or System Apps features Then select the program you want to uninstall and selec...

Page 242: ...nstall Epson Scan 2 then follow any on screen instructions Windows 11 Windows 10 Select Epson Scan 2 and click Uninstall Windows 8 x Windows 7 Windows Vista Select Epson Scan 2 and click Uninstall Change 7 Do one of the following to uninstall Epson ScanSmart then follow any on screen instructions Windows 11 Windows 10 Select Epson ScanSmart and click Uninstall Windows 8 x Windows 7 Windows Vista S...

Page 243: ...an or Printers Scanners window select your product name and click the remove icon to remove it Parent topic Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada and select your product for solutions to common p...

Page 244: ...ct to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson com U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Page 245: ...rtridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 11 Windows 10 Windows 8 x Windows 7 Windows Vista Note For the l...

Page 246: ...orted Note For the latest product software available for your operating system visit the Epson support site at epson com support U S or epson ca support Canada select your product and select Downloads Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the qu...

Page 247: ...mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Executive 7 25 10 5 inches 184 267 mm Half Letter 5 5 8 5 inches 140 216 mm Paper types Plain paper Note Your product also supports compatible papers distributed by Epson See the link at the end of this topic for a list of compatible Epson papers Weight Plain paper 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper ty...

Page 248: ...ity may decline in the expanded printable area Single sheets borders 1 Top bottom left right margins 0 12 inch 3 mm minimum 2 Reduced print quality area top 1 61 inches 41 mm minimum 3 Reduced print quality area bottom 1 46 inches 37 mm minimum Single sheets borderless ...

Page 249: ...tom margins 0 12 inch 3 mm minimum 3 Reduced print quality area right 0 71 inch 18 mm minimum 4 Reduced print quality area left 1 61 inches 41 mm minimum Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Document size Maximum 8 5 11 7 inches 216 297 mm US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan ...

Page 250: ...g fixes and ensure the printer functions as designed These updates may affect the functionality of third party ink Non Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold After setup the remaining ink is availab...

Page 251: ...erences Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height 7 4 inches 187 mm Width 14 8 inches 375 mm Depth Stored 13 7 inches 347 mm Printing 19 8 inches 503 mm Weight without ink cartridges or power cord Approximately 11 9 lb 5 4 kg Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated fr...

Page 252: ...rage before initial ink charge 4 to 104 F 20 to 40 C Storage after initial ink charge 5 to 104 F 15 to 40 C 1 month at 104 F 40 C Humidity without condensation Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers USB 3 0 cables are not supported Parent topic Technical Specifications Network In...

Page 253: ... Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL62368 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 62368 1 EMC CAN ICES 3 B NMB 3 B This equipment contains the following wireless module Manufacturer Seiko Epson Corporation Type J26H006 This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accep...

Page 254: ...nsmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be installed and operated so that the radiator is kept at least 7 9 inc...

Page 255: ... Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Make sure the AC power cord meets the relevant local safety standard Place the product near a wall o...

Page 256: ...doors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Keep your product at least 8 7 inches...

Page 257: ...s Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directions from authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an acciden...

Page 258: ...and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct t...

Page 259: ...Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED Pursuant to this Agreement binding arbitration shall be administered by JAMS a nationally recognized arbitration authority pursuant to its code of procedures then in effect for...

Page 260: ...w jamsadr com or by calling 1 800 352 5267 and under the rules set forth in this Agreement All Disputes shall be resolved by a single neutral arbitrator and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator The arbitrator is bound by the terms of this Agreement The arbitrator and not any federal state or local court or agency shall have exclusive au...

Page 261: ...of the award whichever is greater ii pay you twice the amount of your reasonable attorney s fees if any and iii reimburse you for any expenses including expert witness fees and costs that your attorney reasonably accrues for investigating preparing and pursuing the Dispute in arbitration Except as agreed upon by you and Epson in writing the arbitrator shall determine the amount of fees costs and e...

Page 262: ...the entire Section 1 but only Section 1 shall be null and void Parent topic Notices Trademarks EPSON and Epson ScanSmart are registered trademarks EPSON Exceed Your Vision is a registered logomark and Epson ConnectTM and Remote PrintTM are trademarks of Seiko Epson Corporation Windows is a registered trademark of Microsoft Corporation in the United States and or other countries Mac macOS OS X Colo...

Page 263: ...any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject ...

Page 264: ...Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright...

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