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EPSON AMERICA, INC.
LIMITED WARRANTY
What Is Covered:
EPSON America, Inc. (“EPSON”) warrants to the first end user customer of the EPSON
product enclosed with this limited warranty statement, that the product if purchased and used in the
United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in
workmanship and materials for a period of one year from the date of original purchase.
What EPSON Will Do To Correct Problems:
If your EPSON product proves defective during the warranty
period, please call the EPSON Connection at the appropriate number listed in this guide for warranty
service instructions. An EPSON service technician will provide diagnostic support to determine whether
the product requires replacement. If an exchange is authorized, EPSON will send you a replacement
product, freight prepaid, if you use an address in Canada or the U.S. (excluding Puerto Rico and U.S.
possessions). Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective product and returning it to EPSON within five (5) working days of receipt of the
replacement. EPSON will ask you for a credit card number to secure the cost of the replacement product
in the event that you fail to return the defective product as required. If you choose not to provide a credit
card, the exchange product will be shipped to you only after EPSON receives the defective products. The
replacement product may be new or refurbished to the EPSON standard of quality, and at EPSON’s option,
may be another model of like kind and quality. EPSON’s liability for replacement of the covered product
will not exceed the original retail selling price of the covered product. Exchange products and parts assume
the remaining warranty period of the original product covered by this limited warranty.
What This Warranty Does Not Cover
: This warranty covers only normal consumer use in the United States
and Canada. This warranty does not cover damage to the EPSON product caused by parts or supplies not
manufactured, distributed or certified by EPSON. This warranty is not transferable and will not apply to
products purchased from another end user. This warranty does not cover third party parts, components
or peripheral devices added to the EPSON product after its shipment from EPSON, e.g., dealer-added
boards or chips. EPSON is not responsible for warranty service should the EPSON label or logo or the
rating label or serial number be removed or should the product fail to be properly maintained or fail to
function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage
caused by disasters such as fire, flood, and lightning, improper electrical current, software problems,
interaction with non-EPSON products, or service other than by an EPSON Authorized Servicer. Postage,
insurance, or shipping costs incurred in presenting your EPSON product for warranty service are your
responsibility. If a claimed defect cannot be identified or reproduced in service, you will be held
responsible for costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS
DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL
EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED
ABOVE. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY,
NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS,
INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON
PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.
IF THE REMEDY ABOVE FAILS, EPSON’S ENTIRE LIABILITY SHALL BE LIMITED TO A REFUND OF THE
PRICE PAID FOR THE EPSON PRODUCT COVERED BY THIS LIMITED WARRANTY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations
and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
For the EPSON Customer Care Center nearest you call:
800-922-8911 or write to:
EPSON America, Inc. • P.O. Box 93008 • Long Beach, CA 90806-9985
Starthere.book Page 19 Tuesday, March 18, 2003 5:09 PM
