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Error Codes

Error status report

When an error occurs, the fax board prints a Fax Reception

Error report, which includes an Error Code number. See the

listing below for the meaning of the error code.

Error code listing

 Printer error

100

Printer off-line

101

Paper out

102

Paper jam

103

Toner out

104

Cover open

105

Service Request error

106

Paper size error

Fax board error

200

Received data buffer full

201

Communication module error

203

Hardware error

Communication line error

500

Bad line condition

501

Line noise

502

Abort request from the other fax machine

503

Line on hook

504

No response from the other fax machine

Fax protocol errors

600-603

Other errors

900

12

Troubleshooting

Summary of Contents for C823301

Page 1: ...C823301 Fax I F Board User s Manual ...

Page 2: ...tware which is not included in this package After you install the board in your printer and connect it to an appropriate telephone line you can receive faxes any time the printer is turned on and is on line or while it is printing The printer cannot receive faxes if it is off line or turned off Printers that can use the interface board The board can be installed in the optional interface slot of t...

Page 3: ... board will work Read the descriptions below make your choices and then proceed with your setup Fax reception modes This board has three fax reception modes o Automatic reception it starts to receive a fax when the ring signal is detected o Selective reception it starts to receive a fax either 15 or 30 seconds after it detects a ring signal depending on the setting you select o Manual reception yo...

Page 4: ... cannot answer any calls Selective reception Use this mode if you want the fax board to share the same line with a telephone In this mode the telephone rings for a short time 15 or 30 seconds depending on your setting when a call comes in and then the board begins fax reception if you do not answer the telephone If you answer the phone and it is a fax transmission you press the manual reception bu...

Page 5: ...usually use for voice calls In this mode you receive a fax using your fax software or in the following manner 1 Answer the telephone connected to the fax board 2 Push the manual reception button within 20 seconds after you hear the fax tone signal 3 Hang up your telephone when the fax tone stops You can make a telephone call or answer the phone any time the fax board is not receiving fax data 4 Se...

Page 6: ...e switches on is up and off is down I ON OFF 1 I I L I I I Manual Reception Phone Telephone Serial Interface Button Line Fax reception settings I SWl 1 I SWl 2 I Functions OFF OFF Automatic reception mode default OFF ON ON OFF Selective reception mode 15 second delay Selective reception mode 30 second delay topview ON ON 1Manual reception mode Setup 5 ...

Page 7: ...verflow data Print data transfer speed The fax board transfers fax data to the printer very quickly If the data transfer is too fast for the printer a SET FULL PRINT error may occur on your printer If this error happens frequently on your printer reduce the duty percentage using the following settings Note that you should always use the 10 setting for the EPL 8000 SW 2 1 SW 2 2 Functions I OFF OFF...

Page 8: ... connector jack If you wish you can also plug a telephone into the connector labeled PHONE Manual Reception to Phone Line to Telephone Serial Interface Button Performing a self test After you have installed the fax board in your printer perform a self test by following the steps below 1 While holding down the manual reception button on the fax board turn on the printer 2 Release the manual recepti...

Page 9: ...e When you have the appropriate serial cable follow the steps below 1 Connect the 9 pin connector of the supplied cable to the fax board 2 Connect the 25 pin connector of the modem cable to the 25 pin connector of the supplied cable 3 Connect the 9 pin or 25 pin connector of the modem cable to your computer 4 Follow the instructions for your fax modem software to install and use the software Where...

Page 10: ... however receive a fax under the following conditions o When the buffer is full o When the printer is off line o When the phone line is already in use o When the printer is turned off The fax board cannot begin reception if the printer is off line before the fax data starts arriving but it can continue reception if the printer is taken off line after the board begins receiving a fax Printer error ...

Page 11: ...r quits sending the fax o Loss of phone line connection o Protocol mismatched between the fax board and the other fax machine If one of these should occur all or some part of the received fax data may be lost Wrong printer error The fax board operates in the EPSON printers listed in the Introduction If it is installed in any other printer it may not print it may print garbage or it may print the f...

Page 12: ...6022 users Set the printer emulation mode from the option interface card to a mode other than the HP GL mode using the control panel See your printer manual for instructions on setting the mode PostScript Card users Set the printer emulation mode for the option interface card to a mode other than the AUTO AES Auto Emulation Switch mode using the control panel See your printer manual for instructio...

Page 13: ...ff line 101 Paper out 102 Paper jam 103 Toner out I 104 I Cover open 105 Service Request error 106 Paper size error Fax board error 200 Received data buffer full I 201 I Communication module error 203 Hardware error Communication line error 500 Bad line condition 501 Line noise 502 Abort request from the other fax machine 503 Line on hook 504 No response from the other fax machine Fax protocol err...

Page 14: ... V 27ter 4800bps 2400bps T 30 G3 Codec MH MR Paper size A4 Letter A4 mode on fax communication Resolution Raster Feed 8 00 dot mm 3 85 dot mm Normal 7 70 dot mm Fine NCU control Auto Manual RX buffer 300KB RX pages 15 pages constant standard A4 test chart Technical specifications 13 ...

Page 15: ...ble Terminal speed NCU control 19200bps Auto Manual Dial type Tone Pulse Common specifications PTT line Two wires 3 4kHz type Line impedance 600ohm Rx signal level 15 to 35 dBm TX signal level 9 to 16 dBm default 9dBm EMI FCC part 15 class B PTT FCC part 68 USA IC CS 03 Canada 14 Technical specifications ...

Page 16: ... C 3 I PTT LINE 48V RING 4 I PTT LINE EARTH TIP 5 N C 6 N C PHONE RJ 11 to phone No Signal IlO Comments 1 N C 2 N C 3 0 PTT LINE 48V RING 4 0 PTT LINE EARTH TIP 5 N C 6 N C SERIAL MINI DIN 9p RS 232 to HOST PC I to the fax board 0 from the fax board Technical specifications 15 ...

Page 17: ... cable PC side I F card side Modular cable Serial cable DB 25 connector DDK 17 JE 13250 02 compatible Mini DIN 9 pin MSK EC 35 9P C111 compatible RJ 11 compatible Mini DIN 9 pin to DB 25 pin 16 Technical specifcations ...

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