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Maintaining Your Epson Stylus CX

19

Cleaning the Print Head

If your printouts are unexpectedly light or faint, or you notice light or dark bands 
across your printout, you may need to clean the print head. This unclogs the 
nozzles so they can deliver ink properly. Run a nozzle check as described on 
page 18 to see if the print head needs cleaning.

Note: 

Print head cleaning uses ink, so clean it only if quality declines and the nozzle check 
indicates that the print head needs to be cleaned.

If the red 

B

ink light comes on or flashes, you cannot clean the print head. In this case, 

replace the appropriate ink cartridge first; see page 20.

1. Make sure the Epson Stylus CX is on and the 

B

ink light is off.

2. Hold down the 

B

ink button for 3 seconds until the 

P

On

 light starts 

flashing. The Epson Stylus CX runs a head cleaning cycle and the 

P

On

 light 

flashes.

Caution: 

Never turn off the Epson Stylus CX while head cleaning is in progress. You may 
damage it.

3. When the 

P

On

 light stops flashing, run a nozzle check (as described on 

page 18) to verify that the print head is clean. 

4. If there are still gaps or lines, or the test patterns are faint, run another 

cleaning cycle and check the nozzles again.

Note: 

If you don’t see any improvement after cleaning the print head four or five times, 
turn off the Epson Stylus CX and wait overnight. This lets any dried ink soften. 
Then try cleaning the print head again. If quality still does not improve, one of the 
ink cartridges may be old or damaged and needs to be replaced; see page 20.

Tip: 

If you do not use your Epson Stylus CX often, it is a good idea to print a few pages at 
least once a month to maintain good print quality.

Summary of Contents for CX3810 - Stylus Color Inkjet

Page 1: ...Epson Stylus CX3800 Series Quick Guide Basic Copying Printing and Scanning Maintaining Your Epson Stylus CX3800 Series Solving Problems ...

Page 2: ... in Windows 10 Using Special Papers 13 Scanning a Photo or Document 14 Basic Scanning 15 Restoring Color in Faded Photos 17 Maintaining Your Epson Stylus CX3800 Series 18 Checking the Print Head Nozzles and Ink 18 Cleaning the Print Head 19 Replacing Ink Cartridges 20 Solving Problems 25 Error Indicators 25 Problems and Solutions 26 Copying Problems 26 Paper Feeding Problems 26 Print Quality Probl...

Page 3: ...ces 29 Important Safety Instructions 29 Ink Cartridge Safety Instructions 30 ENERGY STAR Compliance 31 FCC Compliance Statement 31 Declaration of Conformity 32 Epson America Inc Limited Warranty 33 Copyright Notice 35 ...

Page 4: ...it to your Windows computer such as improving the color and quality of your prints and scanned images or producing double sided documents For complete instructions on everything your Epson Stylus CX can do see the on screen User s Guide An icon for the manual was automatically placed on your desktop when you installed the software Please follow these guidelines as you read your Epson Stylus CX3800...

Page 5: ...2 Flip the feeder guard forward Then slide the left edge guide to the left 3 Insert the paper printable side up against the right edge guide Always load it short edge first even for landscape printing Paper support Output tray Place paper beneath the tabs The paper s printable side is often whiter or brighter than the other side 4 6 5 7 paper Letter size paper ...

Page 6: ...e correct paper for your job If you are just making a copy or printing a rough draft of an image plain paper is fine However for the best results you ll want to use one of Epson s special ink jet papers designed for your printer For example your photos will look great printed on Epson Premium Glossy Photo Paper See page 13 for more information 4 Slide the left edge guide against the left edge of t...

Page 7: ...e document cover and place your original face down on the glass in the upper left corner Move your original about 0 04 inch 1 mm away from the top and left edges so all of it will be copied 2 Close the cover gently so you don t move the original Caution Never open the document cover beyond where it stops and do not place heavy objects on top of the Epson Stylus CX Move the original about 0 04 inch...

Page 8: ...larged to fit the loaded paper size press the Fit to Page button 6 To make a color copy press the x Start Color button To make a black and white copy press the x Start B W button The P On light flashes and after a moment the Epson Stylus CX starts printing If you need to stop copying at any time just press the y Stop button Do not pull out paper that is being printed it will be ejected automatical...

Page 9: ... after a moment the Epson Stylus CX starts printing If you need to stop copying at any time just press the y Stop button Do not pull out paper that is being printed it will be ejected automatically to the output tray Note The copies may not be exactly the same size as the original Speeding Up Printing If you want to make a copy quickly and do not need high quality you can print a draft copy The pr...

Page 10: ...0 Series to your computer as described on the Start Here sheet Also be sure to use the right paper and select the correct paper type setting in the printer driver See page 13 for more information Follow the instructions in these sections Printing in Windows below Using Special Papers on page 13 Printing in Windows 1 Load paper see page 5 2 Open the photo or document in your application program 3 O...

Page 11: ... select the basic print settings Make sure you choose the correct paper Type setting for the paper you are using See page 13 for details Note For more information about print settings click the or Help button Select the type of document you re printing choose Photo or Best Photo for pictures Select your document Orientation Select your paper Size Select your paper Type Click here for more options ...

Page 12: ...ettings as necessary 8 Click OK to save your settings then click OK or Print to start printing This window appears and shows the progress of your print job Select a color management method To choose No Color Adjustment click ICM first Click here to select Photo RPM for the best print quality on certain paper types Select Print Options as necessary Select Paper Quality Options as necessary Click he...

Page 13: ...hes S041331 Epson Glossy Photo Paper Borderless 4 6 inches S041809 Letter 8 5 11 inches S041141 S041649 S041272 S041271 Epson Photo Quality Ink Jet Paper Letter 8 5 x 11 inches S041062 Legal 8 5 x 14 inches S041067 A4 8 3 x 11 7 inches S041061 Epson Premium Bright White Paper Letter 8 5 11 inches S041586 Epson Matte Paper Heavyweight Borderless 8 10 inches S041467 Letter 8 5 11 inches S041257 Epso...

Page 14: ...tographs as you scan See page 17 for details The Epson Scan software provides three scanning modes for progressive levels of control over your scanned image Full Auto Mode scans quickly and easily using automatic settings Home Mode previews your image and provides automatic image adjustments cropping tools and preset options for various types of scans Professional Mode previews your image and lets...

Page 15: ...e upper left corner Move your original about 0 04 inch 1 mm away from the top and left edges so all of it will be scanned 2 Close the cover gently so you don t move the original 3 Do one of the following to start Epson Scan Double click the Epson Scan icon on your desktop If you are scanning from an application start your application Then open the File menu choose Import or Acquire and select EPSO...

Page 16: ...for instructions If you are in Home or Professional Mode you see a different Epson Scan settings window You can change the mode using the Mode selector in the upper right corner For details see the on screen User s Guide 5 You see the File Save Settings window Choose the location where you want to save your scanned file and type a name for it in the Prefix box Select a file format in the Image For...

Page 17: ...using Home or Professional Mode or for more information about Full Auto Mode settings see the on screen User s Guide You can also click Help on the Epson Scan screen for information about all the available settings Home Mode Preview your image click the Color Restoration button and click Scan Professional Mode Preview your image scroll down to the Adjustments area click the Color Restoration butto...

Page 18: ... ink cartridges Follow the steps below to check the print head nozzles and remaining ink levels using the control panel 1 Turn off the Epson Stylus CX all in one 2 Load letter size paper in the sheet feeder 3 Press the B ink and P On buttons together and hold them down for about 3 seconds The Epson Stylus CX turns on and prints a test pattern It also shows the percentage of ink left in each cartri...

Page 19: ...for 3 seconds until the P On light starts flashing The Epson Stylus CX runs a head cleaning cycle and the P On light flashes Caution Never turn off the Epson Stylus CX while head cleaning is in progress You may damage it 3 When the P On light stops flashing run a nozzle check as described on page 18 to verify that the print head is clean 4 If there are still gaps or lines or the test patterns are ...

Page 20: ...w ink cartridges Caution Leave the empty cartridge installed until you have obtained a replacement or the ink remaining in the print head nozzles may dry out To ensure good results use genuine Epson ink cartridges and do not refill them Other products may cause damage to your Epson Stylus CX not covered by Epson s warranty Note We recommend that you use genuine Epson cartridges The use of other pr...

Page 21: ...e P On and B ink lights flash If one of the cartridges is low or empty the Epson Stylus CX moves that cartridge to the _ ink out mark Note Don t hold down the B ink button for more than 3 seconds or the printer will start to clean the print head Caution Don t move the print head by hand this may damage the Epson Stylus CX Always press the B ink button to move the print head Caution Do not open the...

Page 22: ...been identified the print head moves to the ink cartridge replacement position 5 Open the cartridge cover and squeeze the tab at the back of the empty low cartridge and lift it straight out Dispose of it carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with...

Page 23: ...ar the label on the cartridge otherwise ink will leak Do not touch the green chip on the side of the cartridge This can damage the ink cartridge 7 Place the new ink cartridge into the cartridge holder and push it down until it clicks into place 8 Replace any other cartridges that need to be replaced 9 Close the ink cartridge cover and press it until it clicks into place ...

Page 24: ... minute When it s finished the P On light stops flashing and remains on and the B ink light goes out Caution Never turn off the Epson Stylus CX while the P On light is flashing or you ll waste ink Note If the B ink light stays on not flashing the ink cartridge may not be installed correctly Press the B ink button again and reinstall the ink cartridge until it clicks into place ...

Page 25: ...er is loaded in the sheet feeder Load paper in the sheet feeder see page 5 Then press x Start Color to continue or y Stop to cancel Multiple pages have been fed into the sheet feeder Remove and reload the paper see page 5 Then press x Start Color to continue or y Stop to cancel b Error Flashing Paper is jammed See page 26 B Ink Flashing An ink cartridge is running low on ink See Replacing Ink Cart...

Page 26: ...arate the sheets a little Then reload the paper against the right edge guide and slide the left edge guide against the paper but not too tightly Make sure the paper is not in front of the feeder guard Do not load too many sheets at once up to 20 sheets of photo paper and 100 sheets of plain paper See the User s Guide for more information If paper is jammed the red b Error light flashes Follow thes...

Page 27: ...13 For the best print quality use Epson special paper see page 13 and genuine Epson ink cartridges see page 20 If you notice light or dark bands across your printouts or they are too faint you may need to clean the print head This unclogs the nozzles so they can deliver ink properly Run a nozzle check as described on page 18 to see if the print head needs cleaning Clean the print head as described...

Page 28: ...nd the nearest reseller please call 800 GO EPSON 800 463 7766 To purchase online visit www epsonstore com U S sales only In Canada please call 800 463 7766 for reseller referral Other Software Technical Support Service Access World Wide Web From the Internet you can reach Epson Support at http support epson com At this site you can download drivers and other files look at product documentation acc...

Page 29: ...oes not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Leave enough room around the Epson Stylus CX for sufficient ventilation Do not block or cover openings in the Epson Stylus CX case...

Page 30: ...e reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the Epson Stylus CX or touch any cartridges during printing Install a new ink cartridge immediately after remov...

Page 31: ...e reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cau...

Page 32: ...R Part 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We Epson America Inc Located at MS 3 13 3840 Kilroy Airport Way Long Beach CA 90806 Telephone 562 290 5254 Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device Each pro...

Page 33: ...Epson within five 5 working days of receipt of the replacement Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one If your printer is being repaired Epson will direct you to send your printer to Epson or its authorized service center where the printer will be fixed and sent back to you You are responsib...

Page 34: ...E LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE UNLESS STATED HEREIN ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY NEITHER EPSON AMERICA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMA...

Page 35: ...not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Responsible Use of Copyrighted Materials Digital cameras scanners and ink jet printers like conventional photocopiers and cameras can be misused by improper copying or printing of copyri...

Page 36: ...Printed in XXXXXX XX XX XX XXX CPD 19837 ...

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