Epson DS-520, User Manual

Page 1: ...DS 520 User s Guide ...

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Page 3: ...hick Original Loading Capacity 29 Using the Network Interface Unit 30 Network Interface Unit Parts 30 Connecting the Network Interface Unit 31 Setting Up Network Scanning 31 Scanning to Network Computers from the Network Interface Unit Windows 33 Scanning 34 Starting a Scan from a Scanner Button 34 Assigning Start Button Settings or Scan Jobs 34 Scanning with Document Capture Pro and Document Capt...

Page 4: ...Feeds Incorrectly in Scanner 64 Original Jams in Scanner 65 Scanning is Slow 67 Solving Network Interface Unit Problems 67 Solving Scanned Image Quality Problems 68 Back of Original Image Appears in Scanned Image 68 Scanned Characters are Blurry 69 Characters are not Recognized During Conversion to Editable Text OCR 69 Ripple Patterns Appear in an Image 70 Spots or Lines Appear in All Scanned Imag...

Page 5: ...pprovals Specifications 78 Notices 80 Important Safety Instructions 80 Restrictions on Copying 81 Default Delay Times for Power Management for Epson Products 82 Trademarks 82 Copyright Notice 83 libTIFF Software Acknowledgment 83 libjpeg turbo 84 A Note Concerning Responsible Use of Copyrighted Materials 85 Copyright Attribution 85 5 ...

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Page 7: ...DS 520 User s Guide Welcome to the DS 520 User s Guide For a printable PDF copy of this guide click here 7 ...

Page 8: ...er Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner Scanner Parts Scanner Buttons and Lights Page Separation Lever Parent topic Scanner Basics Scanner Parts 8 ...

Page 9: ...1 Scanner cover 2 Page separation lever 3 Edge guides 4 Input tray extension 5 Input tray 6 Cover open lever 7 Output tray 8 Output tray extension 1 Kensington security slot 2 USB port 3 Power inlet 9 ...

Page 10: ...1 AC adapter 2 Power cord 3 USB cable Parent topic Scanner Parts Locations Scanner Buttons and Lights Buttons 1 The power button 2 The stop button 3 The start button 10 ...

Page 11: ...Lights 1 The error light 2 The Ready light Parent topic Scanner Parts Locations Related references Scanner Light Status 11 ...

Page 12: ...r sheet Leave the separation lever in this position when scanning standard single or multiple page documents to prevent paper jams Parent topic Scanner Parts Locations Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents User Replaceable Epson Scanner Parts You can purchase genuine Epson accessories at epson com U S sales or epson ca C...

Page 13: ...ettings utility Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Windows other versions Click or Start and select All Programs or Programs Select Epson then EPSON Scan then click EPSON Scan Settings OS X Open the Applications folder then open the Epson Software folder and double click the EPSON Scan Settings icon 2 Click Energy Saving 3 Enter the time period you want before t...

Page 14: ...Parent topic Scanner Basics 14 ...

Page 15: ...stic Cards in the Input Tray Loading Special Documents Loading Originals in the Input Tray You can load originals that meet the document specifications in the input tray Caution Do not load photos or valuable original documents or artwork directly into the input tray This may wrinkle or damage the original Load these originals using an optional carrier sheet 1 Open the input tray and pull up its e...

Page 16: ...e input tray edge guides all the way out 4 Check to make sure that the page separation lever is in the position shown here Note To prevent paper jams keep the lever in this position for most types of documents 16 ...

Page 17: ...nals and tap them gently on a flat surface to even the edges 6 Slide your originals into the input tray as shown until they meet resistance Make sure the printed side is face down and top edge first Note If you are loading a paper business card load it horizontally 17 ...

Page 18: ...inst the edges of the original Original Document Loading Capacity Parent topic Placing Originals on the Scanner Original Document Loading Capacity You can load original documents that meet these specifications in your scanner 18 ...

Page 19: ...Paper business 15 cards loaded horizontally 209 g m cards Paper weights are approximate Note You can load original documents of different sizes up to this size Letter 8 5 11 inches 216 279 mm However do not load different sized large or thick originals or valuable original documents or artwork Caution Do not load the following types of originals in the scanner or they may be damaged or may damage ...

Page 20: ...onless originals Perforated originals Originals with labels or stickers Parent topic Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray 1 Open the input tray and pull up its extension 2 Pull out the output tray and open its extension 20 ...

Page 21: ... the input tray edge guides all the way out 4 Load one plastic card horizontally in the input tray as shown sliding it in until it meets resistance Make sure the printed side is facedown and top edge first 21 ...

Page 22: ...Note Do not load a plastic card vertically 5 Slide the edge guides against the edges of the plastic card 22 ...

Page 23: ...oading Capacity Parent topic Placing Originals on the Scanner Related references Page Separation Lever Related topics Scanning Plastic Card Loading Capacity You can load plastic cards that meet these specifications in your scanner Type Plastic cards including embossed cards ISO7810 compliant Size 2 1 3 3 inches 56 85 6 mm Thickness Up to 0 05 inch 1 24 mm thick including any embossing Loading capa...

Page 24: ...ngle envelope or large thick or folded original in the input tray Make sure the original meets the specifications for special originals before loading it Note When scanning special documents turn off the Detect Double Feed setting in Epson Scan Select Configuration to access the setting 1 Open the input tray and pull up its extension 2 Pull out the output tray and open its extension 24 ...

Page 25: ...ut tray edge guides all the way out 4 Do one of the following to load your original Load a large or thick original or an envelope in the input tray as shown Make sure the printed side is facedown and top edge first 25 ...

Page 26: ... For a folded original fold and load the original as shown Caution Do not load the document with the open side facing down 26 ...

Page 27: ...n the carrier sheet insert it in the center of the sheet with the printed side facedown and the top facing the arrow on the sheet If the original is larger than the carrier sheet fold it in half with the sides to be scanned facing out Position the right side of the original faceup with the top facing the arrow on the sheet 5 Slide the original into the scanner until it meets resistance 27 ...

Page 28: ...the edges of the sheet 7 Set the page separation lever to the position shown here Note To prevent paper jams make sure to set the separation lever back to its original position when scanning standard single or multi page documents 28 ...

Page 29: ...pe Paper size Paper weight Plain paper fine paper or Width 50 to 130 g m recycled paper 2 05 to 8 5 inches 52 to 215 9 mm Length Windows 14 to 36 inches 356 to 914 4 mm OS X 2 to 16 5 inches 50 8 to 420 1 mm Folded plain paper fine Unfolded minimum size 50 to 130 g m paper or recycled paper A6 4 1 5 8 inches 105 148 mm Unfolded maximum size Legal 8 5 14 inches 216 356 mm Envelopes Up to 0 015 inch...

Page 30: ...e Unit Parts 1 The power button turns the unit on and off 2 The LCD screen displays status operations and error messages 3 The settings button selects product settings network settings and maintenance options 4 The Reset button returns the LCD to the default screen 5 The Stop button cancels scanning 6 The OK button and arrows use the arrows to highlight an option and the OK button to select it 7 T...

Page 31: ...ollow the instructions here to set up computers for network scanning using the Epson Scan Settings utility Note Make a note of the IP address or host name of the Network Interface Unit so you can enter it in these steps 1 Do one of the following to start Epson Scan Settings Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Windows other versions Click or Start All Programs or ...

Page 32: ... addresses select the IP address of your Network Interface Unit and click OK Select the Enter address setting type in the IP address or host name of your Network Interface Unit and click OK 5 Click the Test button to check the connection You see a confirmation message 32 ...

Page 33: ...apture Pro 2 Press the OK button on the Network Interface Unit 3 On the LCD screen of the Network Interface Unit select the computer you want to send the scanned file to and press the OK button Note If your scanner is part of a group make sure to set the computer to the same group or it will not show up on the LCD screen 4 If you set up a password in Document Capture Pro enter the password at the ...

Page 34: ...nnected the scanner to your computer or network 2 Place an original in your scanner 3 Press the start button The image is scanned and saved to the folder you have specified Note If your product is connected via USB you can use Document Capture Pro Windows or Document Capture OS X to change the default scan settings when you scan using the start button Assigning Start Button Settings or Scan Jobs P...

Page 35: ...u want to assign to the start button from the pull down menu 7 Click OK Parent topic Starting a Scan from a Scanner Button Scanning with Document Capture Pro and Document Capture When you scan with Document Capture Pro Windows or Document Capture OS X the program automatically saves your scanned file on your computer in the folder you specify You can select settings preview and change the scanned ...

Page 36: ...You see a window like this 2 Click the Scan icon 36 ...

Page 37: ... want to use Note See the Help information in Document Capture Pro or Document Capture for details 4 If you want to select detailed scan settings do one of the following Windows Click Detailed Settings Select any displayed scan settings you want to use and click OK OS X Close the Scan window Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen Click the Scan ...

Page 38: ...pture Pro Save As or Transfer Settings window 9 Depending on the destination you chose click OK Send or Print to complete the operation Parent topic Scanning Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning with Epson Scan Epson Scan automatically saves your scanned file on your computer in the format and folder you specif...

Page 39: ...ns for each of the scan settings on the screen 3 If necessary click the Preview button Epson Scan previews your original and displays the result in a separate Preview window The scanner also ejects the page 4 Reload the page in the scanner 39 ...

Page 40: ... Cards in the Input Tray Loading Special Documents Available Image Adjustments You can select these options from the Image Adjustments tab in Epson Scan Note Not all adjustment settings may be available depending on the Image Type setting Select the Image Option checkbox to access additional settings Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer e...

Page 41: ... image Parent topic Scanning with Epson Scan Scanning Special Projects Your product s scanning software offers various options to help you quickly complete special scan projects Scanning Two Originals onto One Sheet Stitching Images Scanning Multi Page Originals as Separate Files Windows Scanning to a SharePoint Server or Cloud Service Parent topic Scanning Scanning Two Originals onto One Sheet St...

Page 42: ...Document Capture You see a window like this 3 Do one of the following to access the Epson Scan settings Windows Click the Scan icon then click Detailed Settings OS X Open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen Click the Scan icon 42 ...

Page 43: ...ded as the Document Source setting 5 Select the original document size as the Size setting 6 Select one of the following as the Stitch Images setting Top Bottom Places the scanned images one above the other Left Right Places the scanned images side by side 43 ...

Page 44: ... Originals as Separate Files Windows You can use Document Capture Pro Windows only to scan multi page originals as separate scanned files You indicate where you want the new scanned files to start by inserting a blank page or barcode between the pages of your original 1 Load a multi page original with blank pages or barcodes inserted where you want to start a new scanned file 2 Do one of the follo...

Page 45: ...ument Capture Pro window 6 Open the File menu and select Batch Save 7 Click File Name Settings 8 Select Apply job separation and click Separation Settings 9 Select the method you used to separate the originals select a folder name specification and click OK 10 Select any additional settings from the File Name Settings dialog and click OK 11 Select any additional settings from the Batch Save dialog...

Page 46: ...e Pro Windows or Document Capture OS X to upload scanned images to a SharePoint server or a cloud service 1 Do one of the following to start Document Capture Pro Windows or Document Capture OS X Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software then select Document Capture Pro OS X...

Page 47: ... to click the arrow next to the icons Web Folder WebDAV Microsoft SharePoint server Windows only Evernote Microsoft OneNote Google Drive SugarSync You see the Transfer Settings window 6 Enter any required information to set up the destination If you have previously created a saved setting for the destination select it from the drop down list 7 Adjust any save settings then click OK Send or Print d...

Page 48: ...er and unplug the AC adapter 2 Disconnect any connected cables 3 Clean the outer case with a soft dry cloth Do not use liquid or chemical cleansers Note If the outer case still requires additional cleaning use a slightly damp cloth to wipe the outer case Then wipe the case with a soft dry cloth Parent topic Cleaning and Transporting Your Scanner Cleaning Inside Your Scanner Clean your scanner regu...

Page 49: ...3 Pull down on the cover open lever and open the scanner cover 4 Use a soft dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover 49 ...

Page 50: ...press the power button to turn on the scanner 7 Hold down the start button for at least two seconds and press the start button several times to rotate the rollers shown here Wipe off any dust or dirt on the rollers as they rotate 8 Turn off the scanner and unplug the AC adapter 50 ...

Page 51: ...dapter and turn on the scanner Parent topic Cleaning and Transporting Your Scanner Checking the Scanner Roller Counter Check the scanner roller counter to determine when your rollers need to be replaced When you replace the scanner rollers reset the scanner roller counter so you know when you may need to replace the rollers again 1 Make sure the scanner is turned on and connected to your computer ...

Page 52: ...s field If the number of scans exceeds the Life Cycle of the rollers it is time to replace the rollers 5 Click OK Parent topic Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers after you have scanned 100 000 times Check the scanner roller counter to see when you need to replace the rollers 1 Turn off the scanner 2 Unplug the AC adapter 3 Disconnect an...

Page 53: ...4 Pull down on the cover open lever and open the scanner cover 5 Squeeze the tab on the right side of the pickup roller cover and open the cover 53 ...

Page 54: ...Caution Do not place too much force on the arm inside the cover when replacing the pickup roller 6 Slide the pickup rollers to the right and remove them 54 ...

Page 55: ...n the notches on the roller and slide it to the left Make sure the smaller roller is on the bottom Caution Do not touch the surface of the rollers 9 Close the pickup roller cover Note If you are not able to close the cover the pickup rollers are not installed correctly Remove the rollers and reinstall them then try to close the cover again 55 ...

Page 56: ...pull down the cover to open it Caution Be careful not to apply too much force when opening the cover 11 Press in on the separation roller to release it then slide the roller to the side and remove it 12 Pull the release tab on the separation roller and remove it from the spindle 56 ...

Page 57: ...e Check that there are no gaps between the roller and spindle You hear a click when the roller is firmly locked into place 14 Align the notches on the spindle and the scanner then slide the separation roller into the scanner and gently push it into place You hear a click when the roller is correctly aligned and locked into place 57 ...

Page 58: ...porting Your Scanner Related references User Replaceable Epson Scanner Parts Resetting the Scanner Roller Counter When you replace the scanner rollers reset the scanner roller counter so you know when you may need to replace the rollers again 1 Make sure the scanner is turned on and connected to your computer 2 Do one of the following to open Epson Scan Settings Windows 8 x Navigate to the Apps sc...

Page 59: ...t for an extended period prepare it for transportation as described here 1 Turn off the scanner and unplug the AC adapter 2 Disconnect any connected cables 3 Close the input tray and the output tray Note Make sure the output tray is securely closed 4 Place the scanner in its original packing materials if possible or use equivalent materials with cushioning around the product Parent topic Cleaning ...

Page 60: ...ight Status Solving Scanning Problems Solving Network Interface Unit Problems Solving Scanned Image Quality Problems When to Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights 1 The error light 2 The Ready light 60 ...

Page 61: ...error light and the The scanner firmware is updating Do not turn off the scanner or Ready light are flashing disconnect any cables until the status lights have stopped flashing alternately The error light and the A scanner error has occurred Turn the scanner off and then back on Ready light are flashing at the again If the error continues contact Epson for support same time Parent topic Solving Pr...

Page 62: ...on and change it if necessary If you selected Keep Blocking in a Windows Security Alert window during or after installation of Document Capture Pro unblock the EEventManager Application program in the Windows security settings see Windows help for details Check the status of the lights and make sure the scanner is ready to scan Document Capture Pro Windows and Document Capture OS X do not support ...

Page 63: ...both ends Make sure Epson Scan is selected in your scanning program Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart Epson Scan If you connected the scanner using a USB cable make sure it is connected directly to your computer or through only one USB hub Check the connection setting and test the connection using Epson Scan Se...

Page 64: ... and reload them Load only originals that meets the specifications for your scanner Clean inside the scanner and replace the roller assembly kit if necessary If you see a double feed error in the Epson Scan window or the Document Capture Pro window Windows only start Epson Scan select Configuration select the Detect Double Feed setting and select Standard as the Paper Thickness setting If the erro...

Page 65: ...ng with Epson Scan Original Jams in Scanner If an original has jammed inside the scanner follow these steps 1 Turn off your scanner 2 Remove all originals from the input tray 3 Pull down the cover open lever and open the scanner cover 65 ...

Page 66: ...ull out any jammed originals from inside the scanner 5 Gently pull out any jammed originals from the output tray 6 Close the scanner cover 7 Carefully follow all loading instructions when you reload originals 66 ...

Page 67: ...ndows See your virus protection or security software instructions for details The TWAIN log file is saved in the following locations Windows XP C Documents and Settings user name Local Settings Temp Windows other versions C Users user name AppData Local Temp Parent topic Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Solving Network Interface Unit ...

Page 68: ... Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Back of Original Image Appears in Scanned Image Scanned Characters are Blurry Characters are not Recognized During Conversion to Editable Text OCR Ripple Patterns Appear in an Image Spots or Lines Appear in All Scanned Images Scanned Image Edges are Cropped Parent topic Solving Problems Ba...

Page 69: ...elated tasks Scanning with Epson Scan Characters are not Recognized During Conversion to Editable Text OCR If characters in your scanned images are not recognized during OCR conversion Windows only try these solutions Make sure your original is straight Adjust these Epson Scan settings if available and try scanning again Select Text Enhancement Select the correct Image Type setting Adjust the Thre...

Page 70: ...y scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Related tasks Scanning with Epson Scan Spots or Lines Appear in All Scanned Images If spots or lines appear in all your scanned images follow these steps to clean the scanner glass 1 Turn off the scanner 2 Unplug the AC...

Page 71: ...pray glass cleaner directly on the scanning surfaces Be careful not to place too much force on the glass 6 Close the scanner cover 7 Plug in the AC adapter Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image Edges are Cropped If the edges of a scanned image are cropped try the following solutions Select Auto Detect as the Size setting Epson ...

Page 72: ...nd re install your software follow the instructions for your operating system Uninstalling Scanner Software Windows Uninstalling Scanner Software OS X Parent topic Solving Problems Uninstalling Scanner Software Windows You can uninstall and then re install your scanner software to solve certain problems 1 Turn off the scanner 2 Disconnect any interface cables 3 Do the following to uninstall each o...

Page 73: ...ads or Canadian downloads 2 Follow the instructions on the screen to install the Uninstaller utility 3 Quit all applications currently running on your Mac 4 Double click the Uninstaller icon 5 In the Epson Uninstaller screen select the checkbox for each software program you want to uninstall 6 Click Uninstall 7 Follow the on screen instructions to uninstall the software 8 To reinstall your scanner...

Page 74: ... Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Note For help using any other software on your system see the documentation for that software for technical support Purchase Supplies and Accessories You can purchase genuine Epson accessor...

Page 75: ...y and Approvals Specifications Windows System Requirements Make sure your system meets these requirements before using it with your scanner System Microsoft Windows 8 x Windows 7 Windows Vista Windows XP Home Edition Windows XP Professional Edition Windows XP Professional x64 Edition Interface External USB port Type A Display Color monitor with 800 600 resolution or higher and 24 bit color Full Co...

Page 76: ...CIS Effective pixels 5 100 21 600 pixels at 600 dpi Document size Windows maximum 8 5 36 0 inches 215 9 914 4 mm OS X maximum 8 5 16 5 inches 215 9 420 1 mm Minimum 2 0 2 inches 52 50 8 mm Paper input Facedown loading Paper output Facedown ejection Paper capacity 50 sheets of paper at 21 lb 80 g m2 weight Scanning resolution 600 dpi main scan 600 dpi with Micro Step sub scan Output resolution 50 1...

Page 77: ... the scanner and the AC adapter for voltage information Power consumption varies depending on operating conditions or whether an option is installed Rated input voltage DC 24 V Rated input current 1 37 A Rated input frequency 50 to 60 Hz Power consumption Operating Approx 18 W Ready mode Approx 7 W Sleep mode Approx 1 6 W Power off mode 0 4 W AC Adapter AC adapter model A441H Rated input voltage A...

Page 78: ...irect sunlight near a strong light source or in extremely dusty conditions Parent topic Technical Specifications USB Interface Specifications Interface type Universal Serial Bus Specification Revision 2 0 Electrical standard Full Speed mode 12 Mbits per second and Hi Speed mode 480 Mbits per second of Universal Serial Bus Specification Revision 2 0 Connector type One Type B port Parent topic Techn...

Page 79: ...AC Adapter United States Safety UL60950 1 EMC FCC part 15 Subpart B Class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B Parent topic Technical Specifications 79 ...

Page 80: ...ns subject to shocks vibrations high temperature or humidity direct sunlight strong light sources or rapid changes in temperature or humidity Do not use with wet hands Place the scanner and the AC adapter near an electrical outlet where the adapter can be easily unplugged The AC power cord should be placed to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of the AC p...

Page 81: ... are fuses in the plug make sure you replace them with fuses of the correct size and rating Unplug the scanner and the AC adapter and refer servicing to qualified service personnel under the following conditions The AC adapter or plug is damaged liquid has entered the scanner or the AC adapter the scanner or the AC adapter has been dropped or the case has been damaged the scanner or the AC adapter...

Page 82: ... This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Notices Trademarks EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation Macintosh Mac and OS X ...

Page 83: ...e of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This inf...

Page 84: ... copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the libjpeg turbo Project nor the names of its contributors may be used to endorse or promote products deriv...

Page 85: ...duct While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Copyright Attribution 2014 Epson America Inc 11 14 CPD 41901 Parent topic Copyright Notice 85 ...