Epson DS-730, User Manual

Page 1: ...User s Guide Product Features Scanner Basics Specifications of Originals and Placing Originals Preparing to Scan over a Network Basic Scanning Maintenance Solving Problems NPD6293 01 EN ...

Page 2: ... costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems aris...

Page 3: ...ko Epson Microsoft and Windows are registered trademarks of Microsoft Corporation Apple macOS and OS X are registered trademarks of Apple Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks ...

Page 4: ...ver Packages EpsonNet SetupManager 25 Option Items and Consumables Information 25 Carrier Sheet Codes 25 Roller Assembly Kit Codes 26 Cleaning Kit Codes 26 Specifications of Originals and Placing Originals Specifications of Originals 28 General Specifications for Originals being Scanned 28 Types of Originals that Require Attention 31 Types of Originals that Must Not be Scanned 32 Placing Originals...

Page 5: ...nner Settings 167 Document Capture Pro 169 System Administration 169 Roller Replacement Alert Setting 170 Regular Cleaning Alert Settings 170 Network Status 170 Maintenance Cleaning Outside the Scanner 172 Cleaning Inside the Scanner 172 Replacing the Roller Assembly Kit 177 Resetting the Number of Scans 181 Energy Saving 182 Transporting the Scanner 182 Updating Applications and Firmware 183 Upda...

Page 6: ...Scanner 217 Receiving Email Notifications When Events Occur 218 Backing Up the Settings 219 Export the settings 219 Import the settings 219 Advanced Security Settings 220 Security Settings and Prevention of Danger 220 Controlling Using Protocols 221 Using a Digital Certificate 224 SSL TLS Communication with the Scanner 229 Encrypted Communication Using IPsec IP Filtering 231 Connecting the Scanner...

Page 7: ...About This Manual Introduction to the Manuals 8 Marks and Symbols 8 Descriptions Used in this Manual 8 Operating System References 8 ...

Page 8: ...structions that must be observed to avoid damage to your equipment Note Provides complementary and reference information Related Information Links to related sections Descriptions Used in this Manual Screenshots for the applications are from Windows 10 or macOS High Sierra The content displayed on the screens varies depending on the model and situation Illustrations used in this manual are for ref...

Page 9: ...indows 8 operating system Microsoft Windows 7 operating system Mac OS In this manual Mac OS is used to refer to macOS Catalina macOS Mojave macOS High Sierra macOS Sierra OS X El Capitan and OS X Yosemite About This Manual Operating System References 9 ...

Page 10: ...Important Instructions Safety Instructions 11 Restrictions on Copying 12 ...

Page 11: ... designed for use with the product with which it was included Do not attempt to use it with other electronic devices unless specified Use only the type of power source indicated on the AC adapter s label and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards When connecting this product and options to a compute...

Page 12: ...sponsible and legal use of your product Copying of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securities and municipal securities Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal procedure Exercise caution ...

Page 13: ...Product Features Three Elements of a Network Scanner that are Useful for Business 14 Paper Protection to Reduce Damage to the Originals 14 Notification of Dirt on the Sensor 15 ...

Page 14: ...ed scanning settings as presets you can perform scanning easily by selecting a preset name This feature is useful when sharing the scanner with more than one person Secure You can register the destination settings to the Preset and Quick Send buttons You can prevent mistakes by checking the destination on the LCD screen before sending Note Registering Preset or Quick Send Buttons on page 87 Paper ...

Page 15: ...t dirt on the scanning sensor and notifies you that you need to clean the sensor before dirt can cause lines in the scanned images You can easily keep the sensor clean and avoid a decline in image quality Product Features Notification of Dirt on the Sensor 15 ...

Page 16: ...Scanner Basics Part Names and Functions 17 Control Panel 19 Information on Applications 21 Option Items and Consumables Information 25 ...

Page 17: ... curling and causing paper jams When removing the input tray slide the hooks that are on both ends at the back and then pull out the input tray D Input tray extension E ADF Automatic Document Feeder Feeds loaded originals automatically F Output tray Holds originals ejected from the scanner Pull out the output tray extension to the length of the originals G Output tray extension H Stopper Prevents ...

Page 18: ...the scanner and removing jammed paper B Pickup roller Feeds originals This needs to be replaced when the number of scans exceeds the service number of papers C Separation roller Feeds originals separately one by one This needs to be replaced when the number of scans exceeds the service number of papers Related Information Cleaning Inside the Scanner on page 172 Replacing the Roller Assembly Kit on...

Page 19: ... Displays the help screen You can check how to solve problems and how to load originals F Use the u d l r buttons to highlight an item and then press the OK button to open the selected menu or to make settings G Cancels scanning or the current operation Exits Automatic Feeding Mode Clears setting changes on the Edit Job screen H Starts scanning Press this when cleaning the inside of the scanner I ...

Page 20: ...led the icon changes to Slows down the scanning speed Enable this to scan originals that are likely to jam for example thin paper E Function icons and names are displayed as menu icons F When l and r are displayed you can use them to scroll right or left G Displays available buttons In this example you can go to the selected menu by pressing the OK button Related Information Menu Options on the Co...

Page 21: ...ocument Capture Pro Document Capture Document Capture Pro is an application that allows you to efficiently scan originals such as documents You can register a set of operations such as Scan Save Send as a job By registering a series of operations in advance as a job you can perform all of the operations by simply selecting the job By assigning a job to the scanner s control panel you can start a j...

Page 22: ...then select All apps EPSON Epson Scan 2 Starting on Mac OS Select Go Applications Epson Software Epson Scan 2 Application for Using the Scanner Through a Server Document Capture Pro Server Document Capture Pro Server is an application for Windows Server that allows you to manage up to 100 scanners on the network through servers By using a web browser you can register and monitor scanners or regist...

Page 23: ...xplorer 8 or later Firefox Chrome Safari Use the latest version Running Web Config on a Web Browser 1 Check the scanner s IP address Select Settings Network Status IP Address on the scanner s control panel to confirm the scanner s IP address 2 Launch a Web browser from a computer or smart device and then enter the scanner s IP address Format IPv4 http the scanner s IP address IPv6 http the scanner...

Page 24: ...and select Properties 3 Select the Web Service tab and click the URL Since the scanner uses a self signed certificate when accessing HTTPS a warning is displayed on the browser when you start Web Config this does not indicate a problem and can be safely ignored Note If the administrator password has not been set when accessing Web Config you need to set a user name and password cImportant Do not f...

Page 25: ...Admin from Epson support website For more information see the documentation or help of Epson Device Admin Application for Creating Driver Packages EpsonNet SetupManager EpsonNet SetupManager is a software to create a package for a simple scanner installation such as installing the scanner driver and so on This software allows the administrator to create unique software packages and distribute them...

Page 26: ...B819681 India only 200 000 This number was reached by consecutively scanning using Epson test original papers and is a guide to the replacement cycle The replacement cycle may vary depending on different paper types such as paper that generates a lot of paper dust or paper with a rough surface that may shorten the life cycle Related Information Replacing the Roller Assembly Kit on page 177 Resetti...

Page 27: ...Specifications of Originals and Placing Originals Specifications of Originals 28 Placing Originals 33 ...

Page 28: ...oadable size varies depending on the type of the originals and the scanning resolution Note All originals must be flat at the leading edge Make sure that curls on the leading edge of the originals are kept within the following range A must be 3 mm or less B must be 1 mm or less while B is equal to or less than C When C is equal to or more than 10 times the size of B B can be more than 1 mm Even wh...

Page 29: ...6 sheets 104 g m2 74 sheets 127 g m2 62 sheets 157 g m2 50 sheets 209 g m2 38 sheets 256 g m2 30 sheets 413 g m2 18 sheets The loading capacity varies depending on the paper type A4 210 297 mm 8 3 11 7 in B5 182 257 mm 7 2 10 1 in A5 148 210 mm 5 8 8 3 in B6 128 182 mm 5 0 7 2 in A6 105 148 mm 4 1 5 8 in A8 52 74 mm 2 1 2 9 in 127 to 413 g m2 Business Card 55 89 mm 2 1 3 4 in 210 g m2 Thickness of...

Page 30: ...6 mm 0 03 in to 1 1 mm 0 04 in 5 cards Less than 0 76 mm 0 03 in 5 cards You can scan these cards only when the resolution is 300 dpi or less and disabling Slow mode Specifications of Laminated Cards The specification of laminated cards you can load into the scanner Size Thickness Loading Capacity 120 0 150 0 mm 4 7 5 9 in or less 0 8 mm 0 03 in or less 1 card Specifications for Originals Using th...

Page 31: ...wise the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in the application Related Information Carrier Sheet Codes on page 25 Specifications of Envelopes The specification of envelopes you can load into the scanner Size Measurement Thickness Loading Capacity C6 114 162 mm 4 49 6 3...

Page 32: ...tion to On on the control panel before you resume scanning or select Off in Detect Double Feed on the Main Settings tab in the Epson Scan 2 window When you are using Document Capture Pro you can open the window by pressing the Detailed Settings button on the Scan Settings screen Labels or stickers must be firmly stuck to the originals with no glue protruding Try to flatten the curled originals bef...

Page 33: ...ng such originals make sure you use the Carrier Sheet sold separately Rippled wrinkled or curled originals can also be scanned if you use the Carrier Sheet sold separately Related Information Photographs on page 51 Placing Originals Standard Size Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner Specifications of Originals and P...

Page 34: ...under 12 mm 0 47 in 80 g m2 100 sheets 90 g m2 86 sheets 104 g m2 74 sheets 127 g m2 62 sheets 157 g m2 50 sheets 209 g m2 38 sheets 256 g m2 30 sheets 413 g m2 18 sheets The loading capacity varies depending on the paper type A4 210 297 mm 8 3 11 7 in B5 182 257 mm 7 2 10 1 in A5 148 210 mm 5 8 8 3 in B6 128 182 mm 5 0 7 2 in A6 105 148 mm 4 1 5 8 in A8 52 74 mm 2 1 2 9 in 127 to 413 g m2 Busines...

Page 35: ...he stopper can move forward and backward on the output tray extension so that you can easily adjust the stopper position to the best position for the originals being scanned If thick originals bump into the output tray and fall from it store the output tray and do not use it to stack the ejected originals If scanned images are still affected by ejected originals hitting the surface below the scann...

Page 36: ...he printed side facing down and slide the leading edge into a wedge shape 5 Load the originals into the input tray facing down with the top edge facing into the ADF Slide the originals into the ADF until they meet resistance Specifications of Originals and Placing Originals Placing Originals Standard Size Originals 36 ...

Page 37: ...inches strip at the center of the originals However there can be holes within 30 mm 1 2 inches from the leading edge of the originals Make sure that the edges of the punch holes do not have burrs or curls When scanning thin paper with crinkles that are causing paper jams or double feeds you may be able to improve the situation by enabling Slow To do this select Settings Scanner Settings Slow on th...

Page 38: ...ne paper Recycled paper 1 sheet The following shows the maximum lengths according to the scanning resolution 50 to 200 dpi 6 096 0 mm 240 0 in 201 to 300 dpi 5 461 0 mm 215 0 in 301 to 600 dpi 1 346 0 mm 53 0 in Placing Long Paper 1 Slide out the output tray Note Do not extend the input tray extension and output tray extensions and do not raise the stopper Specifications of Originals and Placing O...

Page 39: ...he way out 3 Load the original straight into the input tray facing down with the top edge facing into the ADF Slide the original into the ADF until it meets resistance Specifications of Originals and Placing Originals Placing Originals Long Paper 39 ...

Page 40: ...are three ways to specify the paper size in the Epson Scan 2 window If the paper length is 3 048 mm 120 inches or less you can select Auto Detect Long Paper to detect the size automatically If the paper length is more than 3 048 mm 120 inches you need to select Customize and enter the size of the paper If the paper length is 5 461 mm 215 inches or less you can use Detect paper length instead of en...

Page 41: ...ection ISO7810 ID 1 Type 54 0 85 6 mm 2 1 3 3 in With embossing 1 24 mm 0 05 in or less 1 card Horizontal Landscape Without embossing 0 76 mm 0 03 in to 1 1 mm 0 04 in 5 cards Less than 0 76 mm 0 03 in 5 cards You can scan these cards only when the resolution is 300 dpi or less and disabling Slow mode Placing Plastic Cards 1 Slide out the output tray and raise the stopper Specifications of Origina...

Page 42: ...way out 3 Load the plastic cards into the input tray facing down with the top edge facing into the ADF Slide the plastic cards into the ADF until they meet resistance Specifications of Originals and Placing Originals Placing Originals Plastic Cards 42 ...

Page 43: ...in Detect Double Feed on the Main Settings tab in Epson Scan 2 See the Epson Scan 2 help for details If Detect Double Feed in the Epson Scan 2 window is enabled and a double feed error occurs remove the card from the ADF reload it press the d button and then select DFDS Function Double Feed Detection Skip function on the control panel to set it to On This disables Detect Double Feed for the next s...

Page 44: ... of laminated cards you can load into the scanner Size Thickness Loading Capacity 120 0 150 0 mm 4 7 5 9 in or less 0 8 mm 0 03 in or less 1 card Placing Laminated Cards 1 Slide out the output tray and raise the stopper 2 Slide the edge guides on the input tray all the way out Specifications of Originals and Placing Originals Placing Originals Laminated Cards 44 ...

Page 45: ...tection select the Main Settings tab Document Size Settings Scan laminated card See the Epson Scan 2 help for details Select the Main Settings tab Detect Double Feed Off See the Epson Scan 2 help for details If Detect Double Feed is enabled in the Epson Scan 2 window and a double feed error occurs remove the card from the ADF reload it press the d button and then select DFDS Function Double Feed D...

Page 46: ...A4 size such as A3 or B4 sizes Size Thickness Paper Type Loading Capacity of the Carrier Sheet Up to A3 0 3 mm 0 012 in or less excluding the thickness of the Carrier Sheet Plain paper Fine paper Recycled paper 10 carrier sheets Placing Large Size Originals 1 Extend the input tray extension Slide out the output tray extend the output tray extension and then raise the stopper Specifications of Orig...

Page 47: ...in the carrier sheet by folding it in half so that the side to be scanned is facing out with the right side at the front 4 Load the Carrier Sheet into the input tray with the top edge facing into the ADF Slide the Carrier Sheet into the ADF until it meets resistance Specifications of Originals and Placing Originals Placing Originals Large Size Originals 47 ...

Page 48: ... Auto Detect as the Document Size setting the image is automatically scanned by applying Paper Skew in the Correct Document Skew setting The leading edge of the original must be placed at the binding part of the Carrier Sheet when scanning an original approximately 297 mm long Otherwise the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet...

Page 49: ...city of the Carrier Sheet Up to A4 0 3 mm 0 012 in or less excluding the thickness of the Carrier Sheet 10 sheets Placing Irregular Shaped Originals 1 Extend the input tray extension Slide out the output tray extend the output tray extension and then raise the stopper 2 Slide the edge guides on the input tray all the way out Specifications of Originals and Placing Originals Placing Originals Irreg...

Page 50: ...into the input tray with the top edge facing into the ADF Slide the Carrier Sheet into the ADF until it meets resistance 5 Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides Otherwise the carrier sheet may be fed skewed Specifications of Originals and Placing Originals Placing Originals Irregular Shaped Originals 5...

Page 51: ...the Carrier Sheet designed for your scanner The Carrier Sheet is automatically recognized by the scanner by detecting two small rectangular holes on the front edge Keep the holes clean and not covered Related Information Carrier Sheet Codes on page 25 Required Settings for Special Originals in Epson Scan 2 Window on page 112 Photographs Specifications of Photographs By using the Carrier Sheet sold...

Page 52: ...se the stopper 2 Slide the edge guides on the input tray all the way out 3 Place the Carrier Sheet with the illustration on the front edge facing up and place the photo in the center of the Carrier Sheet with the side to be scanned facing down Specifications of Originals and Placing Originals Placing Originals Photographs 52 ...

Page 53: ...t into the ADF until it meets resistance 5 Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides Otherwise the carrier sheet may be fed skewed Specifications of Originals and Placing Originals Placing Originals Photographs 53 ...

Page 54: ...ide the Carrier Sheet for a long time Only use the Carrier Sheet designed for your scanner The Carrier Sheet is automatically recognized by the scanner by detecting two small rectangular holes on the front edge Keep the holes clean and not covered Related Information Carrier Sheet Codes on page 25 Required Settings for Special Originals in Epson Scan 2 Window on page 112 Envelopes Specifications o...

Page 55: ...tray extension Slide out the output tray extend the output tray extension and then raise the stopper 2 Slide the edge guides on the input tray all the way out Specifications of Originals and Placing Originals Placing Originals Envelopes 55 ...

Page 56: ... with the opened edge flap side facing up Slide the envelopes into the ADF until they meet resistance cImportant Do not load envelopes with adhesives on them Note Envelopes that are not opened by cutting sharply at the flap edge may not be scanned correctly Envelopes that have not yet been sealed can be loaded with the flap open and facing up Specifications of Originals and Placing Originals Placi...

Page 57: ... set it to On This disables Detect Double Feed for the next scan and you can scan again The DFDS Function only disables Detect Double Feed for one sheet Related Information Required Settings for Special Originals in Epson Scan 2 Window on page 112 Mixture of Originals Specifications of Originals that are a Mixture of Different Sizes You can load a mixture of originals from 50 8 50 8 mm 2 0 2 0 in ...

Page 58: ...Different Sizes 1 Extend the input tray extension Slide out the output tray extend the output tray extension and then raise the stopper Note If there are any thick originals to stop them from bumping into the output tray and falling out store the output tray and do not use it to stack the ejected originals 2 Slide the edge guides on the input tray all the way out Specifications of Originals and Pl...

Page 59: ...il they meet resistance in the ADF Set the originals at the center of the input tray Refer to the u mark on the scanner as your guide Set the originals straight If not originals may be fed askew or jammed Note Load the originals into the input tray facing down and slightly displace the top edges at an angle facing into the ADF 4 Slide the edge guides to fit the edges of the widest original Specifi...

Page 60: ...elated Information Scanning Different Sizes or Types of Originals One by One Automatic Feeding Mode on page 124 Specifications of Originals and Placing Originals Placing Originals Mixture of Originals 60 ...

Page 61: ...a Network Connecting the Scanner to the Network 62 Configuring a Mail Server 62 Setting a Shared Network Folder 65 Making Contacts Available 80 Using Document Capture Pro Server 86 Registering Preset or Quick Send Buttons 87 ...

Page 62: ...k Connection Status on page 207 Configuring a Mail Server Set the mail server from Web Config When the scanner can send the email by setting the mail server the following are possible Transfers the scan results by using email Receives the email notification from the scanner Check below before setting up The scanner is connected to the network that can access the mail server Email setting informati...

Page 63: ...Port Number Enter a number between 1 and 65535 Secure Connection Specify the secure connection method for the email server None If you select POP before SMTP in Authentication Method the connection method is set to None SSL TLS This is available when Authentication Method is set to Off or SMTP AUTH STARTTLS This is available when Authentication Method is set to Off or SMTP AUTH Certificate Validat...

Page 64: ...essage appears when SMTP server authentication failed POP3 server authentication error Check the followings Authentication Method Authenticated Account Authenticated Password This message appears when POP3 server authentication failed Unsupported communication method Check the followings SMTP Server Address SMTP Server Port Number This message appears when you try to communicate with unsupported p...

Page 65: ...appears when the specified sender s Email address is wrong Cannot access the product until processing is complete This message appears when the scanner is busy Setting a Shared Network Folder Set a shared network folder to save the scanned image When saving a file to the folder the scanner logs on as the user of the computer on which the folder was created Creating the Shared Folder Related Inform...

Page 66: ...d an Example of the Security Depending on the location where the shared folder is created security and convenience vary To operate the shared folder from the scanners or other computers the following reading and changing permissions for the folder are required Sharing tab Advanced Sharing Permissions It controls the network access permission of the shared folder Access permission of Security tab I...

Page 67: ...ing shared folder Root of drive Folder path C scan_folder Access permission via network Share Permissions Everyone Access permission on file system Security Authenticated Users 1 Log in to the computer where the shared folder will be created by the administrator authority user account 2 Start explorer 3 Create the folder on the root of drive and then name it scan_folder For the folder name enter b...

Page 68: ...5 Click Advanced Sharing on the Sharing tab Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 68 ...

Page 69: ...is folder and then click Permissions 7 Select Everyone group of Group or user names select Allow on Change and then click OK Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 69 ...

Page 70: ...that includes all users who can log in to the domain or computer This group is displayed only when the folder is created just below the root folder If it is not displayed you can add it by clicking Edit For more details see Related Information Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 70 ...

Page 71: ...for Authenticated Users If it is not selected select Authenticated Users click Edit select Allow on Modify in Permissions for Authenticated Users and then click OK Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 71 ...

Page 72: ...g Web Config on page 81 Example of Configuration for a Personal Computer This explanation is an example for creating the shared folder on the desktop of the user currently logging in to the computer The user who logs in to the computer and who has administrator authority can access the desktop folder and the document folder that are under the User folder Set this configuration when you DO NOT perm...

Page 73: ...d by the administrator authority user account 2 Start explorer 3 Create the folder on the desktop and then name it scan_folder For the folder name enter between 1 and 12 alphanumeric characters If the character limit of the folder name is exceeded you may not be able to access it normally by the varied environment 4 Right click the folder and then select Properties Preparing to Scan over a Network...

Page 74: ...5 Click Advanced Sharing on the Sharing tab Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 74 ...

Page 75: ...is folder and then click Permissions 7 Select Everyone group of Group or user names select Allow on Change and then click OK Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 75 ...

Page 76: ...e can access the shared folder In this case the user who logs in to this computer and the Administrator can access the shared folder Add access permission if necessary You can add it by clicking Edit For more details see Related Information Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 76 ...

Page 77: ...der from the computers of users or groups with access permission Related Information Adding Group or User Which Permits Access on page 77 Registering a Destination to Contacts using Web Config on page 81 Adding Group or User Which Permits Access You can add the group or user which permits access 1 Right click the folder and select Properties 2 Select Security tab Preparing to Scan over a Network S...

Page 78: ...3 Click Edit Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 78 ...

Page 79: ...l name of the group or user enter part of the name and then click Check Names The group names or user names that match part of the name are listed and then you can select the full name from the list If just one name matches the full name with underlining is displayed in Enter the object name to select Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 79 ...

Page 80: ...ss permission Making Contacts Available Registering destinations in the scanner s contacts list allows you to easily enter the destination when scanning You can register the following types of destinations in the contacts list You can register up to 300 entries in total Email Destination for email You need to configure the email server settings beforehand Network Folder Destination for scan data Y...

Page 81: ...can tab Contacts 2 Select the number that you want to register and then click Edit 3 Enter Name and Index Word 4 Select the destination type as the Type option Note You cannot change the Type option after registration is complete If you want to change the type delete the destination and then register again 5 Enter a value for each item and then click Apply Related Information Running Web Config on...

Page 82: ...r the server name between 1 and 253 characters in ASCII 0x20 0x7E omitting ftp or ftps User Name Enter a user name to access an FTP server in 30 characters or less in Unicode UTF 8 However avoid using control characters 0x00 to 0x1f 0x7F If the server allows anonymous connections enter a user name such as Anonymous and FTP If you do not specify this leave it blank Password Enter a password to acce...

Page 83: ...roup 1 Access Web Config and select the Scan tab Contacts 2 Select the number that you want to register and then click Edit 3 Select a group from Type 4 Click Select for Contact s for Group The available destinations are displayed 5 Select the destination that you want to register to the group and then click Select 6 Enter a Name and Index Word 7 Select whether or not you assign the registered gro...

Page 84: ...tion We recommend that you make a backup of the data whenever you update the data Epson shall not be responsible for the loss of any data for backing up or recovering data and or settings even during a warranty period Using Web Config you can back up the contact data stored in the scanner to the computer 1 Access Web Config and then select the Device Management tab Export and Import Setting Value ...

Page 85: ...nclude the security items such as password and personal information You cannot edit the file If you select it you have to set the password Click Configuration and set a password between 8 and 63 characters long in ASCII This password is required when importing the binary file Items except Security Information Export the SYLK format or csv format files Select when you want to edit the information o...

Page 86: ...ty screen 11 Click Transmit 12 Click OK on the confirmation message The settings are sent to the scanner 13 On the sending completion screen click OK The scanner s information is updated Open the contacts from Web Config or scanner s control panel and then check that the contact is updated Using Document Capture Pro Server By using Document Capture Pro Server you can manage the sorting method savi...

Page 87: ... Configure a network folder or email server before creating a preset 1 Access Web Config Running Web Config on a Web Browser on page 23 2 Login as an administrator to change the scanner settings Click Administrator Login at the top right of the screen Enter the User Name and Current password and then click OK Note If Administrator Logout is displayed at the top right of the screen you are already ...

Page 88: ... the name of the images in alphanumeric characters and symbols Add Date Add the date to the file name Add Time Add the time to the file name Attached File Max Size Select the maximum file size that can be attached to the email File Settings Note The items may not be available depending on other settings you made Items Settings and Explanation Filename Prefix Enter a prefix for the name of the imag...

Page 89: ...ode This feature allows you to scan originals automatically when they are loaded in the ADF This feature is useful when scanning different sizes or types of originals one by one Adjust the edge guides of the scanner before placing each original Rotate Select the rotation angle depending on the original you want to scan Text Enhancement Make blurred letters in the original clear and sharp Edge Enha...

Page 90: ...th Detect a double feed by the length When the length of the second original scanned is different from the first this is identified as a double feed Difference in length Specify the difference in the length to be detected PDF Settings Note The items may not be available depending on other settings you made Items Settings and Explanation Document Open Password Set a password for opening PDF files P...

Page 91: ...Basic Scanning Scanning Using the Scanner s Control Panel 92 Scanning from a Computer 96 ...

Page 92: ... Settings on page 93 Scanning Originals to a Computer on page 93 Scanning Using WSD on page 94 Scanning Using Quick Send Buttons Using Quick Send buttons you can save the scanned image to a network folder or send the image by e mail using pre configured settings You can configure the settings in Web Config 1 Place the originals 2 Press any of the Quick Send buttons The Quick Send screen is display...

Page 93: ...l select Computer using the l or r button and then press the OK button 3 If the Select Computer screen is displayed select the computer from the screen 4 On the Select Job screen select the job using the l or r button Note You can start scanning immediately on the Select Job screen by pressing the x button Press the d button to make Scanner Settings Slow Slows down the scanning speed Enable this t...

Page 94: ... only available for computers running Windows 10 Windows 8 1 Windows 8 If you are using Windows 7 you need to setup your computer in advance using this feature 1 Place the originals 2 On the scanner s control panel select WSD using the l or r button and then press the OK button 3 Select the computer to which you want to save the scanned images 4 Press the x button Setting Up a WSD Port This sectio...

Page 95: ...u set on the network and model name EPSON XXXXXX XX XXXX are displayed on the network screen You can check a scanner s name that was set on the network from the scanner s control panel 4 Click the message displayed on the computer which says that your device is ready to use 5 Check the message on the screen and then click Close Basic Scanning Scanning Using the Scanner s Control Panel Scanning Usi...

Page 96: ... into separate files such as detecting barcodes or characters on the pages You can also register scanning settings for a job to simplify scanning operations Note For detailed information on how to use Document Capture Pro refer to the following URL https support epson net dcp Document Capture Pro does not support Windows Server 1 Start Document Capture Pro Windows 10 Click the start button and the...

Page 97: ...2 Click Job Settings on the Job Scan tab 3 Click New Job The Job Settings window is displayed Basic Scanning Scanning from a Computer Scanning Using Document Capture Pro Windows 97 ...

Page 98: ...4 Enter a Job Name 5 On the 1 Scan tab set the scan job operations you want to create Basic Scanning Scanning from a Computer Scanning Using Document Capture Pro Windows 98 ...

Page 99: ... Settings button Select to use Epson Scan 2 features to adjust scanned images such as Remove Background or Auto Area Segmentation Change the scan operation and click Save to return to the Document Capture Pro screen Scanning Using Epson Scan 2 on page 109 B Change the settings as necessary Select Show the preview while scanning to display images while scanning Select Show the confirmation dialog a...

Page 100: ...e settings click Next or the 3 Index tab 7 You can make index file settings on the 3 Index tab A When creating an index file select Enable Index Function Click Index Settings and select the items you want to use for the index B Select Output the index items to the file and then click Output Settings to set the output items and file name used when outputting to a file When you have finished making ...

Page 101: ...n you have finished making transfer settings click Next or the 5 Confirm Test tab 9 Check the settings on the 5 Confirm Test tab and then perform a test scan A Change the job button color or icon B Change the display settings used during and after scanning Basic Scanning Scanning from a Computer Scanning Using Document Capture Pro Windows 101 ...

Page 102: ...e job To finish making job settings click the Back button on the left of the toolbar to return the job screen 11 On the Job Scan tab click the icon of the job you want to perform The selected job is performed Basic Scanning Scanning from a Computer Scanning Using Document Capture Pro Windows 102 ...

Page 103: ...omplete to finish performing the Job Scan Scanning Using Document Capture Mac OS This application allows you to perform various tasks such as saving the image to your computer sending it by email printing and uploading to a server or a cloud service You can also register scanning settings for a job to simplify scanning operations Basic Scanning Scanning from a Computer Scanning Using Document Capt...

Page 104: ...le using your scanner 1 Start Document Capture Select Finder Go Applications Epson Software Document Capture Note You may need to select the scanner you want to use from the scanners list 2 Click The Job List screen is displayed Basic Scanning Scanning from a Computer Scanning Using Document Capture Mac OS 104 ...

Page 105: ...to save scanned images as a PDF When using this job skip this procedure and go to procedure 10 3 Click the icon The job setting screen is displayed 4 Set the Job Name Basic Scanning Scanning from a Computer Scanning Using Document Capture Mac OS 105 ...

Page 106: ...ge Rotation Select the rotation angle depending on the original you want to scan Resolution Select the resolution Note You can also adjust the image using following items Text Enhancement Select to make blurred letters in the original clear and sharp Correct Document Skew Select to correct the slant of the original Skip Blank Page Select to skip blank pages if there are any in the originals Basic ...

Page 107: ...current settings Prefix Character Set a prefix for the file name Date Add the date to the file name Time Add the time to the file name Page Counter Add the page counter to the file name File Type Select the save format from the list Click Options to make detailed settings for the file Basic Scanning Scanning from a Computer Scanning Using Document Capture Mac OS 107 ...

Page 108: ...load to a cloud service you need to set up your account with the cloud service in advance If you want to use Evernote as the destination download the Evernote application from the Evernote Corporation Website and install it before using this feature 8 Click OK to close the job settings screen 9 Click OK to close the Job List screen 10 Place the original Basic Scanning Scanning from a Computer Scan...

Page 109: ...he scanned image Scanning Using Epson Scan 2 You can scan the originals using detailed settings that are suitable for text documents 1 Place the original 2 Start Epson Scan 2 Windows 10 Click the start button and then select EPSON Epson Scan 2 Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Click the start button and t...

Page 110: ...set as the Document Source automatically On the Main Settings tab you can also make the following settings Stitch Images Select to stitch the images on the front and rear when scanning both sides of the original Rotate Select to rotate the original clockwise and scan it Correct Document Skew Select to correct the slant of the original Add or edit pages after scanning Select to add different origin...

Page 111: ...Enhancement Select to make blurred letters in the original clear and sharp Auto Area Segmentation Select to make letters clear and images smooth when performing black and white scanning for a document that contains images Dropout Select to remove the color specified from the scanned image and then save it in grayscale or black and white For example you can erase marks or notes you wrote in the mar...

Page 112: ... Double Feed Plastic cards Select Plastic Card on the Document Size list or select Off in Detect Double Feed Carrier Sheet If you select Auto Detect from the Document Size list paper skew in the original is automatically corrected even if you select Off in Correct Document Skew If you select a other size than Auto Detect from the Document Size list you can only use Contents Skew when using Correct...

Page 113: ... becomes about four times larger Scanning saving and reading the image takes a long time Sending and receiving emails or faxes takes a long time The image becomes too large to fit the display or print on the paper List of Recommended Resolutions to Suit Your Purpose See the table and set the appropriate resolution for the purpose of your scanned image Purpose Resolution Reference Displaying on a s...

Page 114: ...Advanced Scanning Setting a Job 115 Scanning Different Sizes or Types of Originals One by One Automatic Feeding Mode 124 Various Scanning Settings for Document Capture Pro for Windows Only 126 ...

Page 115: ...e Pro Server Windows Server you can perform all of the operations by simply selecting the job Creating and Registering a Job Windows Explains how to set a job in Document Capture Pro See the Document Capture Pro help for details on the features https support epson net dcp 1 Start Document Capture Pro 2 Click Job Settings on the Job Scan screen Advanced Scanning Setting a Job Creating and Registeri...

Page 116: ...e a new job based on another job click the job you want to use as the base and then click Duplicate The Job Settings window is displayed 4 Enter a Job Name Advanced Scanning Setting a Job Creating and Registering a Job Windows 116 ...

Page 117: ...he Document Capture Pro screen B Change the settings as necessary Select Show the preview while scanning to display images while scanning Select Show the confirmation dialog after scanning to display a confirmation message asking if you want to continue scanning after completing a scan When you have finished making scanning settings click Next or the 2 Save tab Advanced Scanning Setting a Job Crea...

Page 118: ...age Counter format from Detailed Settings B Set the file save format and location Option may be enabled depending on the File Type click to make detailed settings C When you want to separate jobs select this to choose the separation method and then select Separation Settings to make detailed settings D Change the settings as necessary When you select Show Edit Page dialog before saving you can mak...

Page 119: ...select the items you want to use for the index B Select Output the index items to the file and then click Output Settings to set the output items and file name used when outputting to a file When you have finished making index settings click Next or the 4 Send tab Advanced Scanning Setting a Job Creating and Registering a Job Windows 119 ...

Page 120: ...ion When you have finished making transfer settings click Next or the 5 Confirm Test tab 9 Check the settings on the 5 Confirm Test tab and then perform a test scan A Change the job button color or icon B Change the display settings used during and after scanning Advanced Scanning Setting a Job Creating and Registering a Job Windows 120 ...

Page 121: ...features 1 Start Document Capture 2 Click the icon on the main window The Job List window is displayed 3 Click the icon The Job Settings window is displayed 4 Make the job settings on the Job Settings window Job Name Enter the name of the job you want to register Scan Make scan settings such as the size of the originals or the resolution Output Set the saving destination the saving format the nami...

Page 122: ...ent Capture Mac OS or Document Capture Pro Server Windows Server you can run jobs from the control panel Assigning a Job to the Control Panel Windows Explains how to assign a job to the scanner s control panel in Document Capture Pro See the Document Capture Pro help for details on the features https support epson net dcp 1 Start Document Capture Pro 2 Click Job Settings on the Job Scan screen Adv...

Page 123: ...played 4 From the pull down menu select the job you want to perform from the control panel buttons on the scanner 5 Click OK to close the Button Assignment screen Advanced Scanning Setting a Job Enabling a Job to Run from the Control Panel Button Assignment 123 ...

Page 124: ...r s control panel 6 Click OK to return to the main window Related Information Scanning Originals to a Computer on page 93 Scanning Different Sizes or Types of Originals One by One Automatic Feeding Mode You can scan different sizes or types of originals one by one using Automatic Feeding Mode In this mode the scanner starts scanning automatically when originals are loaded in the ADF When you are u...

Page 125: ...ave to save the scan settings When you start scanning Automatic Feeding Mode starts Automatic Feeding Mode starts The Automatic Feeding Mode window is displayed on your computer and the scanner 5 Adjust the edge guides and then place the original in the ADF Scanning starts automatically Advanced Scanning Scanning Different Sizes or Types of Originals One by One Automatic Feeding Mode 125 ...

Page 126: ...se Automatic Feeding Mode Press the button on the scanner or press Finish on the Automatic Feeding Mode screen displayed on your computer Note You can make timeout settings to exit Automatic Feeding Mode Select Settings on the Document Source list to open the Document Source Settings screen Set Automatic Feeding Mode Timeout minutes on the screen displayed The scanned image is saved to the folder ...

Page 127: ...de on page 138 Saving files with file names using the barcode character information on page 142 Creating and saving folders using OCR characters on page 146 Saving files with file names using OCR characters on page 151 Creating and saving folders for each form on page 158 Dividing documents using a specified number of pages You can divide data based on a specified number of pages scanned and save ...

Page 128: ...1 Display the Job Settings screen and then click the 2 Save tab 2 Set File Type to PDF Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Dividing docu 128 ...

Page 129: ... On the Job Separation Settings screen set the number of pages at which you want to divide the document For example when you specify 3 the document is divided after scanning every three pages Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Dividing docu 129 ...

Page 130: ... of the document being scanned you can divide the scanned data and save them in separate files or folders When scanning both sides of a document if one of the sides is blank it is also detected as a blank page After sorting you can remove any unnecessary pages and then save This section explains the job settings for Dividing a document using blank pages and saving as PDF files when a blank page is...

Page 131: ...1 Display the Job Settings screen and then click the 2 Save tab 2 Set File Type to PDF Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Dividing docu 131 ...

Page 132: ...age and then click Separation Settings 4 On the Job Separation Settings screen select Delete a page for separator Blank pages are removed after sorting Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Dividing docu 132 ...

Page 133: ...ded from Scan Settings the Include the back page during duplex scanning item is displayed When this is selected you can also divide by using the back of a page if it is blank when scanning both sides of a document Creating and saving folders using the barcode character information Using the barcode information you can divide files by each page on which a barcode is detected and you can create and ...

Page 134: ...code 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 Display the Job Settings screen and then click the 2 Save tab Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 134 ...

Page 135: ...ck Separation Settings 3 On the Job Separation Settings screen select the type of barcode you want to use To select individual barcode types clear All Barcode Type Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 135 ...

Page 136: ...4 Check Create Folder select Barcode from Folder Name Components Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 136 ...

Page 137: ...not need to save the pages with barcodes select Delete a page for separator Pages with barcodes are then deleted before the data is saved 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 Select Show the detection result to check whether or not barcode text has been recognized correctly On the scr...

Page 138: ...uments This section explains the job settings for Creating a folder using the first barcode information and then creating a folder at a lower level in the folder tree using different barcode information 1 Display the Job Settings screen and then click the 2 Save tab Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating two l 138 ...

Page 139: ...b Separation Settings screen select the type of barcode you want to use for the first folder To select individual barcode types clear All Barcode Type In this example the QR code has been selected Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating two l 139 ...

Page 140: ...key on your keyboard 5 Select Apply job separation in two stages set Separator to Barcode and then click Separation Settings 6 Additionally on the Job Separation Settings screen select the type of barcode you want to use for the second folder select Create Folder and then select Barcode from Folder Name Components and add to Folder Name To select individual barcode types clear All Barcode Type Adv...

Page 141: ... barcode that has a large number of informational items make sure you specify the maximum length of text that can be detected in Maximum Length of Detected Text Select Show the detection result to check whether or not barcode text has been recognized correctly On the screen displayed after scanning you can check the area and text that has been recognized You can also re specify the area and correc...

Page 142: ...ction explains the job settings for Sorting by barcode and saving files with file names using the text information in the barcode 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 Display the Job Settings screen and then click the 2 Save tab Advanced Scanning Various Scanning Settings for Docume...

Page 143: ... Separation Settings screen select the type of barcode you want to use placed in the document Click OK to return to the Job Settings screen To select individual barcode types clear All Barcode Type Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 143 ...

Page 144: ...ls and then select it 5 On the Name Component Settings screen click Barcode and then select the barcode type you want to use which is on the original Set the same barcode as set in step 3 Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 144 ...

Page 145: ...on result to check whether or not barcode text has been recognized correctly On the screen displayed after scanning you can check the area and text that has been recognized You can also re specify the area and correct the text 6 Select Barcode from File Name Components Barcode is added to File Name Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files w...

Page 146: ...g text in scanned images and converting it to readable text you can divide files by using the text read from a specific area and then create and save folders using the recognized text This section explains the job settings for Creating and saving folders using the text read in OCR 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 ...

Page 147: ... screen and then click the 2 Save tab 2 Select Apply job separation set Separator to OCR and then click Separation Settings Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 147 ...

Page 148: ...nt at which the Folder Name Components will be inserted with your cursor You can also drag and drop added items to change the order To delete added items select the added item and delete it using the Delete key on your keyboard 4 To set the OCR text detection area place the document on the scanner and then click Preview Scan Advanced Scanning Various Scanning Settings for Document Capture Pro for ...

Page 149: ...ned preview image specify the text detection area Click the starting point and then drag to display a blue border to specify the text detection area Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 149 ...

Page 150: ...is saved 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 Select Show the detection result to check whether or not text has been read correctly On the screen displayed after scanning you can check the area and text that has been recognized You can also re specify the area and correct the text Adv...

Page 151: ...ing the recognized text This section explains the job settings for Saving files using the text read in OCR 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 2 3 4 5 0 0 0 2 0 4 0 6 0 8 1 0 1 2 1 Display the Job Settings screen and then click the 2 Save tab Advanced Scanning Various Scanning Settings for Document Capture Pro for Wind...

Page 152: ...OCR and then click Separation Settings 3 On the Job Separation Settings screen select the language of the text being read from Recognition Text Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 152 ...

Page 153: ... detection area place the document on the scanner and then click Preview Scan 5 Click OK on the Scan Settings screen Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 153 ...

Page 154: ...anding blue border to specify the text detection area Click OK to return to the Job Settings screen 7 Click Details Note To select OCR from File Name Components make the setting from Details and then select it Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 154 ...

Page 155: ...t being read from Recognition Text Set the same language for the text as set in step 3 9 To set the OCR text detection area place the document on the scanner and then click Preview Scan Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 155 ...

Page 156: ...pecify the text detection area Click the starting point and then drag to display a blue border to specify the text detection area Specify the same area as set in step 5 Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 156 ...

Page 157: ... the detection result to check whether or not text has been read correctly On the screen displayed after scanning you can check the area and text that has been recognized You can also re specify the area and correct the text 12 Select OCR from File Name Components Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Saving files wi 157 ...

Page 158: ...our keyboard Creating and saving folders for each form By using registered form information you can separate scanned data by form type and create and save folders This section explains the job settings for Separating by form and saving using the form type as the folder name 1 Display the Job Settings screen and then click the 2 Save tab Advanced Scanning Various Scanning Settings for Document Capt...

Page 159: ...paration select Form in Separator and then click Separation Settings 3 Click Add on the Job Separation Settings screen Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 159 ...

Page 160: ... and then click Edit 4 Place the original of the form you want to register on the scanner and then click Preview Scan Note Only one page of form information is saved even if there are multiple originals 5 Make scan settings on the Scan Settings screen and then click OK Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 160 ...

Page 161: ... steps 3 to 6 to register all of the form information you want to use for separating 8 Select Create Folder and then select Form from Folder Name Components Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 161 ...

Page 162: ...Form is added to the Folder Name Advanced Scanning Various Scanning Settings for Document Capture Pro for Windows Only Creating and s 162 ...

Page 163: ...Menu Options on the Control Panel Computer 164 Quick Send Preset 164 WSD 165 Device Information 165 Scanner Maintenance 166 Settings 166 ...

Page 164: ...r of the output image Resolution Select the resolution to scan High Resolution is set to 600 dpi Medium Resolution is set to 300 dpi Low Resolution is set to 200 dpi Original Size Select the size of the original you placed on the scanner Source Select the side of the original you want to scan 2 Sided Scans both sides of the original 1 Sided Scans only the front side of the original Copies Set the ...

Page 165: ...r Clean the inside of the scanner You can continue scanning by pressing the y button Cleaning Inside the Scanner on page 172 Regular Cleaning It is time to clean inside the scanner Cleaning Inside the Scanner on page 172 Serial Number Displays the serial number of the scanner Current Version Displays the current firmware version Total Number of Scans Displays the total number of scans Number of 1 ...

Page 166: ...LCD Brightness Adjust the brightness of the LCD screen Sleep Timer Adjust the time period for entering sleep mode energy saving mode when the scanner has not performed any operations The LCD screen turns black when the set time has passed Power Off Settings Your product may have this feature or the Power Off Timer feature depending on the location of purchase Power Off If Inactive Select this sett...

Page 167: ...ged out and returned to the initial screen PC Connection via USB Select Enable to allow a computer to access the scanner when connected by USB When Disable is selected scanning that is not sent over a network connection is restricted Direct power on Turn on the scanner directly when the scanner is connected to the power source without pressing the power button Scanner Settings Slow Slows down the ...

Page 168: ...ending on the original the condition of feeding or the level you set this feature may not work correctly Select Off to disable the feature when scanning plastic cards or thick paper When misdetection occurs frequently lower the level of this feature Some originals may be misdetected as feeding errors such as irregular shaped originals or originals scanned askew When loading multiple originals make...

Page 169: ...sword If you turn the power off while restart is in progress data may be damaged and the scanner settings are restores to defaults In that case set password information again You can check this from Web Config Access Web Config and select the Product Security tab Password Encryption Customer Research Select Approve to provide product usage information such as the number of scans to Seiko Epson Cor...

Page 170: ...lert Setting Notifies you when it is time to clean the inside the scanner Count Alert Setting Changes the scanning number when the cleaning notification will be displayed Network Status Displays the current network settings for the following items Connection Device Name IP Address Subnet Mask Default Gateway MAC Address Menu Options on the Control Panel Settings Network Status 170 ...

Page 171: ...ning Outside the Scanner 172 Cleaning Inside the Scanner 172 Replacing the Roller Assembly Kit 177 Resetting the Number of Scans 181 Energy Saving 182 Transporting the Scanner 182 Updating Applications and Firmware 183 ...

Page 172: ...aper and room dust on the roller or the glass part inside the scanner may cause paper feed or scanned image quality problems Clean the inside of the scanner every 5 000 scans You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility If a surface is stained with a hard to remove material use a genuine Epson cleaning kit to remove the stains Use a small amount of c...

Page 173: ...sing a soft cloth or a genuine Epson cleaning kit cImportant Do not place too much force on the glass surface Do not use a brush or a hard tool Any scratches on the glass may affect the scan quality Do not spray cleaner directly onto the glass surface 5 Wipe off any stains on the sensors with a cotton swab Maintenance Cleaning Inside the Scanner 173 ...

Page 174: ... Roller Assembly Kit for more details 7 Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft moist cloth cImportant Use only a genuine Epson cleaning kit or a soft moist cloth to clean the roller Using a dry cloth may damage the surface of the roller Maintenance Cleaning Inside the Scanner 174 ...

Page 175: ... the roller Using a dry cloth may damage the surface of the roller 10 Close the scanner cover 11 Plug in the AC adapter and then turn on the scanner 12 Select Scanner Maintenance from the home screen using the l or r button and then press the OK button 13 On the Scanner Maintenance screen select Roller Cleaning using the l or r button and then press the OK button 14 Pull the lever to open the scan...

Page 176: ...epeat this until the rollers are clean Caution Be careful not to get your hands or hair caught in the mechanism when operating the roller This could cause an injury 16 Close the scanner cover The scanner exits roller cleaning mode Related Information Cleaning Kit Codes on page 26 Replacing the Roller Assembly Kit on page 177 Maintenance Cleaning Inside the Scanner 176 ...

Page 177: ...ife cycle of the rollers When a replacement message is displayed on the control panel or your computer screen follow the steps below to replace it A pickup roller B separation roller 1 Press the P button to turn off the scanner 2 Unplug the AC adapter from the scanner 3 Pull the lever and open the scanner cover Maintenance Replacing the Roller Assembly Kit 177 ...

Page 178: ...d remove it 5 Pull down the fixture of the roller axis and then slide and remove the installed pickup rollers cImportant Do not pull out the pickup roller forcibly This could damage the inside of the scanner Maintenance Replacing the Roller Assembly Kit 178 ...

Page 179: ...ickup roller to the left and insert it into the hole in the scanner Press the fixture to secure it 7 Put the edge of the cover of the pickup roller into the groove and slide it Close the cover firmly Maintenance Replacing the Roller Assembly Kit 179 ...

Page 180: ...ly Make sure the pickup rollers are installed correctly if the cover is hard to close Do not install the cover while it is raised 8 Push the hooks on both ends of the separation roller cover to open the cover Maintenance Replacing the Roller Assembly Kit 180 ...

Page 181: ...on rollers are installed correctly 12 Close the scanner cover 13 Plug in the AC adapter and then turn on the scanner 14 Reset the scan number on the control panel Note Dispose of the pickup roller and the separation roller following the rules and regulations of your local authority Do not disassemble them Related Information Roller Assembly Kit Codes on page 26 Resetting the Number of Scans Reset ...

Page 182: ...oduct s energy efficiency Consider the environment before making any changes 1 Select Settings on the home screen using the l r button and then press the OK button 2 Select Basic Settings using the l r button and then press the OK button 3 Select Sleep Timer or Power Off Timer using the l r button and then press the OK button Note Available features may vary depending on the location of purchase 4...

Page 183: ...the packing materials that came with the scanner and then repack the scanner in its original box or a sturdy box Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the firmware Make sure you use the latest version of the applications and firmware Maintenance Updating Applications and Firmware 183 ...

Page 184: ...e using the EPSON Software Updater Check for the latest versions of the applications on your local Epson website http www epson com Updating Firmware Using Web Config When the scanner can connect to the Internet you can update the firmware from Web Config 1 Access Web Config and select the Device Management tab Firmware Update 2 Click Start and then follow the on screen instructions The firmware c...

Page 185: ...ng Problems Scanner Problems 186 Problems when Preparing Network Scanning 187 Problems Starting Scanning 188 Paper Feeding Problems 194 Scanned Image Problems 197 Uninstalling and Installing Applications 202 ...

Page 186: ...al outlet and check that you can turn the power on Check the firewall settings for Epson software Set the same group for the scanner and the computer Search for the computer again Scanner error For details see your documentation Turn the power off and on again If the error continues to occur contact your local dealer RECOVERY MODE The scanner has started in recovery mode because the firmware updat...

Page 187: ... to check the communication status Initializing the settings If the settings and communication status show no problem the problems may be solved by disabling or initializing the network settings of the scanner and then setting up again Cannot Access Web Config The IP address is not assigned to the scanner Solutions A valid IP address may not be assigned to the scanner Configure the IP address usin...

Page 188: ...e certificate again for the scanner The proxy server setting of local address is not set to web browser Solutions When the scanner is set to use a proxy server configure the web browser not to connect to the local address via the proxy server Windows Select Control Panel Network and Internet Internet Options Connections LAN settings Proxy server and then configure not to use the proxy server for L...

Page 189: ...lated Information Cannot connect to a Network on page 190 The Scanner Cannot Connect by USB on page 191 Cannot Scan Even Though a Connection has been Correctly Established on page 191 Checking the Connection Status Mac OS Use Epson Scan 2 Utility to check the connection status Note Epson Scan 2 Utility is an application supplied with the scanner software 1 Start the Epson Scan 2 Utility Select Go ...

Page 190: ...z Energy Efficient Ethernet the following problems may occur depending on the hub or router that you are using Connection becomes unstable the scanner is connected and disconnected again and again Cannot connect to the scanner The communication speed becomes slow Follow the steps below to disable IEEE802 3az for the scanner and then connect 1 Remove the Ethernet cable connected to the computer and...

Page 191: ...rectly Solutions Connect the USB cable securely to the scanner and the computer There is a problem with the USB hub Solutions If you are using a USB hub try to connect the scanner directly to the computer There is a problem with the USB cable or the USB inlet Solutions If the USB cable cannot be recognized change the port or change the USB cable The scanner is off Solutions Make sure the scanner i...

Page 192: ...computer name in the network path to the IP address Example EPSON02 SCAN to 192 168 xxx xxx SCAN Make sure that the computer is turned on and does not sleep If the computer sleeps you cannot save scanned images to the shared folder Temporarily disable the computer s Firewall and security software If this clears the error check the settings in the security software If Public network is selected as ...

Page 193: ...s Operation Error Messages Connecting Connect to the computer from the scanner DNS error Check DNS settings Logging on to the computer Log on to the computer with the user name and the password Authentication error Check the location user name and password Checking the folder to save Check the network path of the shared folder Communication error Check the network connection Checking the file name...

Page 194: ...originals being placed at a time Select Slow on the control panel to slow down the scanning speed Select Settings from the home screen Scanner Settings Slow and then set it to On Use Automatic Feeding Mode and scan originals one by one When you are using Document Capture Pro you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen Related Informatio...

Page 195: ... any originals remaining inside the scanner 4 If you cannot pull originals straight up carefully pull out any jammed originals from the output tray in the direction of the arrow Solving Problems Paper Feeding Problems Removing Jammed Originals from the Scanner 195 ...

Page 196: ...side the Scanner on page 172 Multiple Originals Are Fed Double Feed on page 194 Paper Protection Does not Work Correctly on page 196 Paper Protection Does not Work Correctly Depending on the original and the level you set this feature may not work correctly Select Off to disable the feature when scanning plastic cards or thick paper When misdetection occurs frequently lower the level of this featu...

Page 197: ...more information on your security software s functions see the help and so on supplied with the software The TWAIN log file is saved in the following locations C Users user name AppData Local Temp Scanned Image Problems Straight Lines Appear when Scanning from ADF Clean the ADF Straight lines may appear in the image when trash or dirt gets into the ADF Remove any trash or dirt that adheres to the ...

Page 198: ...jected to strong light Expanding or Contracting the Scanned Image When expanding or contracting the scanned image you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility This feature is only available for Windows Note Epson Scan 2 Utility is one of the applications supplied with the scanner software 1 Start Epson Scan 2 Utility Windows 10 Click the start button ...

Page 199: ... for Noise Reduction Level Scanned Image or Text is Blurred You can adjust the appearance of the scanned image or text by increasing the resolution or adjusting the image quality Change the resolution and then scan again Set the appropriate resolution for the purpose of your scanned image Check that Text Enhancement is selected Document Capture Pro Windows Document Capture Mac OS X Click Scan Sett...

Page 200: ...ot scanned when automatically detecting the size of the original Adjust Crop Margins for Size Auto in the Epson Scan 2 window When you are using Document Capture Pro you can open the window by pressing the Detailed Settings button on the Scan Settings screen Click the Main Settings tab Document Size Settings On the Document Size Settings screen adjust Crop Margins for Size Auto Depending on the or...

Page 201: ...heck that the correct languages are selected Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem initialize the application settings by using Epson Scan 2 Utility Note Epson Scan 2 Utility is one of the applications supplied with the scanner software 1 Start Epson Scan 2 Utility Windows 10 Click the start button and then select EPSON Ep...

Page 202: ...ton and select Control Panel 4 Select Uninstall a program in Programs 5 Select the application you want to uninstall 6 Click Uninstall Change or Uninstall Note If the User Account Control window is displayed click Continue 7 Follow the on screen instructions Note A message may be displayed prompting you to restart your computer If it is displayed make sure I want to restart my computer now is sele...

Page 203: ...g the Uninstaller In this situation select Go Applications Epson Software select the application you want to uninstall and then drag it to the trash icon Installing Your Applications Follow the steps below to install the necessary applications Note Log on to your computer as an administrator Enter the administrator password if the computer prompts you When reinstalling applications you need to uni...

Page 204: ...Adding or Replacing the Computer or Devices Connecting to a Scanner that has been Connected to the Network 205 Re setting the Network Connection 206 Checking the Network Connection Status 207 ...

Page 205: ... following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software disc only for the models that come with a software disc and users with Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting the Scanner Follow the on screen instructions until the following...

Page 206: ...Changing the Connection Method to the Computer This section explains how to change the connection method when the computer and the scanner have been connected Changing from USB to a Network Connection Using the installer and re set up in a different connection method Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http ...

Page 207: ...nner s control panel Checking the Network Connection Status using the Network Icon You can check the network connection status using the network icon on the scanner s home screen Checking the Network of the Computer Windows only By using the command prompt check the connection status of the computer and the connection path to the scanner This will lead you to solve the problems Adding or Replacing...

Page 208: ...re multiple DHCP servers on the same network you can find out the actual address assigned to the computer the referred DNS server etc Format ipconfig all Examples pathping command You can confirm the list of routers passing through the destination host and the routing of communication Format pathping xxx xxx xxx xxx Examples pathping 192 0 2 222 Adding or Replacing the Computer or Devices Checking...

Page 209: ...e Scanner to the Network Manually 210 Introduction of Product Security Features 212 Administrator Settings 212 Disabling the External Interface 217 Monitoring a Remote Scanner 217 Backing Up the Settings 219 Advanced Security Settings 220 ...

Page 210: ...hen the system has a redundant configuration and there is a secondary DNS server If you are in a small organization and do not set the DNS server set the IP address of the router Proxy server information Proxy server name Set this when your network environment uses the proxy server to access the internet from the intranet and you use the function that the scanner directly accesses to the internet ...

Page 211: ...erver and Proxy Server The DNS server has a host name domain name of the email address etc in association with the IP address information Communication is impossible if the other party is described by host name domain name etc when the computer or the scanner performs IP communication Queries the DNS server for that information and gets the IP address of the other party This process is called name...

Page 212: ...password network settings and so on Also reduce a wide range of security risks such as leakage of information for the network environment or security policy Setup for external interface Controls the interface that connects to the device Enable or disable USB connection with the computer USB connection of computer Prevents unauthorized use of the device by prohibiting scanning without going through...

Page 213: ... to New Password and Confirm New Password Enter the user name if necessary If you want to change the password to new one enter a current password 3 Select OK Note To set or change the locked menu items click Administrator Login and then enter the administrator password To delete the administrator password click Product Security tab Delete Administrator Password and then enter the administrator pas...

Page 214: ...ge 23 Lock Setting Items for Control Panel Menu This is a list of the Lock Setting items in the menu on the control panel Device Information menu Panel Lock Serial Number Current Version Total Number of Scans Number of 1 Sided Scans Number of 2 Sided Scans Number of Scans of Carrier Sheet Number of Scans After Replacing Roller Number of Scans After Regular Cleaning Scanner Maintenance menu Panel L...

Page 215: ...on Double Feed Stop Timing Paper Protection Detect Glass Dirt Ultrasonic Double Feed Detection Automatic Feeding Mode Timeout Document Capture Pro Operation Mode System Administration Admin Settings Password Encryption Customer Research Restore WSD Settings Roller Replacement Alert Setting Count Alert Setting Regular Cleaning Alert Settings Administrator Information Administrator Settings Controll...

Page 216: ...nistrator you can operate items that are set in the Lock Setting 1 Enter the scanner s IP address into a browser to run Web Config 2 Click Administrator Login 3 Enter the user name and administrator password in User Name and Current password 4 Click OK The locked items and Administrator Logout are displayed when being authenticated Click Administrator Logout to log off Note When you select ON for ...

Page 217: ... Connect the scanner to the computer using a USB cable and then confirm that the scanner does not scan If the driver was not installed on the computer Windows Open the device manager and keep it connect the scanner to the computer using a USB cable and then confirm that the device manager s display contents stays unchanged Mac OS Connect the scanner to the computer using a USB cable and then confi...

Page 218: ...cted contents are displayed next to Subject The same contents cannot be set on left and right When the number of characters in Location exceeds 32 bytes characters exceeding 32 bytes are omitted 3 Enter the email address for sending the notification email Use A Z a z 0 9 _ and enter between 1 and 255 characters 4 Select the language for the email notifications 5 Select the check box on the event f...

Page 219: ...he settings that you want to export Select the settings you want to export If you select the parent category subcategories are also selected However subcategories that cause errors by duplicating within the same network such as IP addresses and so on cannot be selected 3 Enter a password to encrypt the exported file You need the password to import the file Leave this blank if you do not want to en...

Page 220: ...ever risks such as illegal access illegal use and tampering with data are increased If you use the scanner in an environment where you can access the Internet the risks are even higher For scanners that do not have access protection from the outside it will be possible to read the contacts that are stored in the scanner from the Internet In order to avoid this risk Epson scanners have a variety of...

Page 221: ...mpering and interception of communication data to the scanner IEEE802 1X Only allows authenticated users to connect to the network Allows only a permitted user to use the scanner Authentication setting to the RADIUS server authentication sever Protect unauthorized access and use to the scanner Related Information Controlling Using Protocols on page 221 Using a Digital Certificate on page 224 SSL T...

Page 222: ...n from the WSD port LLTD Settings You can enable or disable the LLTD function When this is enabled it is displayed on the Windows network map LLMNR Settings You can enable or disable the LLMNR function When this is enabled you can use name resolution without NetBIOS even if you cannot use DNS SNMPv1 v2c Settings You can specify whether or not to enable SNMPv1 v2c This is used to set up devices mon...

Page 223: ...ngs Items Setting value and Description Enable LLTD Select this to enable LLTD The scanner is displayed in the Windows network map Device Name Displays the LLTD device name LLMNR Settings Items Setting value and Description Enable LLMNR Select this to enable LLMNR You can use name resolution without NetBIOS even if you cannot use DNS SNMPv1 v2c Settings Items Setting value and Description Enable S...

Page 224: ...gned by the CA Certificate Authority You can obtain it to apply to the Certificate Authority This certificate certifies the existence of the scanner is and used for SSL TLS communication so that you can ensure the safety of data communication When it is used for SSL TLS communication it is used as a server certificate When it is set to IPsec IP Filtering or IEEE802 1x communication it is used as a...

Page 225: ... computer Follow the steps to create a CSR and obtain a CA signed certificate using Web Config When creating a CSR using Web Config a certificate is the PEM DER format 1 Access Web Config and then select the Network Security tab Next select SSL TLS Certificate or IPsec IP Filtering Client Certificate or IEEE802 1X Client Certificate Whatever you choose you can obtain the same certificate and use i...

Page 226: ...3 Common Name EPSONA1B2C3 EPSONA1B2C3 local 192 0 2 123 Organization Organizational Unit Locality State Province You can enter between 0 and 64 characters in ASCII 0x20 0x7E You can divide distinguished names with commas Country Enter a country code in two digit number specified by ISO 3166 Sender s Email Address You can enter the sender s email address for the mail server setting Enter the same e...

Page 227: ...mation Related Information Running Web Config on a Web Browser on page 23 CA signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate or Client Certificate Select a certificate s format For SSL TLS connection the Server Certificate is displayed For IPsec IP Filtering or IEEE802 1x the Client Certificate is displayed Private Key If you obtain a certificate of the...

Page 228: ...issued by the scanner you can update it when it has expired or when the content described changes 1 Access Web Config and select the Network Security tab SSL TLS Certificate 2 Click Update 3 Enter Common Name You can enter up to 5 IPv4 addresses IPv6 addresses host names FQDNs between 1 to 128 characters and separating them with commas The first parameter is stored to the common name and the other...

Page 229: ...ed Information Running Web Config on a Web Browser on page 23 Deleting a CA Certificate You can delete the imported CA Certificate 1 Access Web Config and then select the Network Security tab CA Certificate 2 Click Delete next to the CA Certificate that you want to delete 3 Confirm that you want to delete the certificate in the message displayed 4 Click Reboot Network and then check that the delet...

Page 230: ...on Running Web Config on a Web Browser on page 23 Configuring a Server Certificate for the Scanner 1 Access Web Config and select the Network Security tab SSL TLS Certificate 2 Specify a certificate to use on Server Certificate Self signed Certificate A self signed certificate has been generated by the scanner If you do not obtain a CA signed certificate select this CA signed Certificate If you ob...

Page 231: ...nfigure group policies 1 Access Web Config and then select the Network Security tab IPsec IP Filtering Basic 2 Enter a value for each item 3 Click Next A confirmation message is displayed 4 Click OK The scanner is updated Related Information Running Web Config on a Web Browser on page 23 Default Policy Setting Items Default Policy Items Settings and Explanation IPsec IP Filtering You can enable or...

Page 232: ... obtain and import a CA signed certificate in advance ID Type If you select Pre Shared Key for Authentication Method select the type of ID for the scanner ID Enter the scanner s ID that matches the type of ID You cannot use and for the first character Distinguished Name Enter 1 to 255 1 byte ASCII 0x20 to 0x7E characters You need to include IP Address Enter IPv4 or IPv6 format FQDN Enter a combina...

Page 233: ...n 1 and 127 characters Confirm Pre Shared Key Enter the key you configured for confirmation Encapsulation If you select IPsec for Access Control you need to configure an encapsulation mode Items Settings and Explanation Transport Mode If you only use the scanner on the same LAN select this IP packets of layer 4 or later are encrypted Tunnel Mode If you use the scanner on the Internet capable netwo...

Page 234: ...for ESP This is available when ESP is selected for Security Protocol AH Authentication Select the encryption algorithm for AH This is available when AH is selected for Security Protocol Configuring Group Policy A group policy is one or more rules applied to a user or user group The scanner controls IP packets that match with configured policies IP packets are authenticated in the order of a group ...

Page 235: ...ice Name for Method of Choosing Port select an option Transport Protocol If you select Port Number for Method of Choosing Port you need to configure an encapsulation mode Items Settings and Explanation Any Protocol Select this to control all protocol types TCP Select this to control data for unicast UDP Select this to control data for broadcast and multicast ICMPv4 Select this to control ping comm...

Page 236: ...nation Authentication Method If you select IPsec for Access Control select an option Used certificate is common with a default policy Pre Shared Key If you select Pre Shared Key for Authentication Method enter a pre shared key between 1 and 127 characters Confirm Pre Shared Key Enter the key you configured for confirmation Administrator Information Advanced Security Settings Encrypted Communicatio...

Page 237: ...e key you configured for confirmation Remote Authentication Method If you select IPsec for Access Control select an option Used certificate is common with a default policy ID Type If you select Pre Shared Key for Authentication Method select the type of ID for the device that you want to authenticate ID Enter the scanner s ID that matches to the type of ID You cannot use and for the first characte...

Page 238: ... select Any for some of the settings and select an item other than Any for the other settings the device may not communicate depending on the other device that you want to authenticate Items Settings and Explanation IKE Encryption Select the encryption algorithm for IKE The items vary depending on the version of IKE Authentication Select the authentication algorithm for IKE Key Exchange Select the...

Page 239: ... the a scanner driver SNMP UDP 161 Any port Acquiring and configuring of MIB from applications such as Epson Device Admin and the Epson scanner driver WSD TCP Any port 5357 Controlling WSD WS Discovery UDP 3702 Any port Searching for a scanner from WSD Network Scan TCP 1865 Any port Forwarding scan data from Document Capture Pro Network Push Scan Discovery UDP 2968 Any port Searching for a compute...

Page 240: ...p Policy Check the box Access Control Permit Access Remote Address Host IP address of a client Method of Choosing Port Service Name Service Name Check the box of ENPC SNMP HTTP Local HTTPS Local and Network Scan Receiving access from a specified IP address only This example allows a specified IP address to access the scanner Default Policy IPsec IP Filtering Enable Access Control Refuse Access Gro...

Page 241: ...wser on page 23 Configuring a CA signed Certificate on page 225 Configuring a CA Certificate on page 229 Connecting the Scanner to an IEEE802 1X Network Configuring an IEEE802 1X Network When you set IEEE802 1X to the scanner you can use it on the network connected to a RADIUS server a LAN switch with authentication function or an access point 1 Access Web Config and then select the Network Securi...

Page 242: ...alidation regardless of the authentication method Import the certificate in CA Certificate Anonymous Name If you select PEAP TLS or PEAP MSCHAPv2 for EAP Type you can configure an anonymous name instead of a user ID for a phase 1 of a PEAP authentication Enter 0 to 128 1 byte ASCII 0x20 to 0x7E characters Encryption Strength You can select one of the followings High AES256 3DES Middle AES256 3DES ...

Page 243: ...iltering Basic Default Policy or Group Policy When you change the pre shared key configure the pre shared key for computers Related Information Running Web Config on a Web Browser on page 23 Encrypted Communication Using IPsec IP Filtering on page 231 Cannot Communicate with IPsec Communication Specify the algorithm that the scanner or the computer does not support The scanner supports the followi...

Page 244: ...ess Scanner may not be found Use a static IP address The IP address of the computer has been changed or cannot be used When the IP address registered to the remote address on Group Policy has been changed or cannot be used IPsec communication cannot be performed Disable IPsec using the scanner s control panel If the DHCP is out of date rebooting or the IPv6 address is out of date or has not been o...

Page 245: ...SR to a certificate authority Obtain the CA signed certificate again with the CSR CA signed Certificate is more than 5KB You cannot import a CA signed Certificate that is more than 5KB The password for importing the certificate is incorrect Enter the correct password If you forget the password you cannot import the certificate Re obtain the CA signed Certificate Related Information Importing a CA ...

Page 246: ...ed Certificate on page 225 Warning Relating to a Digital Certificate Appears Messages Cause What to do Enter a Server Certificate Cause You have not selected a file to import What to do Select a file and click Import CA Certificate 1 is not entered Cause CA certificate 1 is not entered and only CA certificate 2 is entered What to do Import CA certificate 1 first Invalid value below Cause Unsupport...

Page 247: ...certificate see the website of the certificate authority Cannot use the Server Certificates that include more than three CA certificates Cause The certificate file in PKCS 12 format contains more than 3 CA certificates What to do Import each certificate as converting from PKCS 12 format to PEM format or import the certificate file in PKCS 12 format that contains up to 2 CA certificates The certifi...

Page 248: ...use Cannot finish the configuration because the communication between the scanner and computer failed or the file cannot be read by some errors What to do After checking the specified file and communication import the file again Related Information About Digital Certification on page 224 Delete a CA signed Certificate by Mistake There is no backup file for the CA signed certificate If you have the...

Page 249: ...ns General Scanner Specifications 250 Network Specifications 251 Using Port for the Scanner 251 Dimensions and Weight Specifications 252 Electrical Specifications 253 Environmental Specifications 254 System Requirements 254 ...

Page 250: ...Paper input Face down loading Paper output Face down ejection Paper capacity 100 sheets of paper at 80 g m2 Color Depth Color 30 bits per pixel internal 10 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 10 bits per pixel internal 8 bits per pixel external Black and white 10 bits per pixel internal 1 bit per pixel external Interface Hi Spe...

Page 251: ... connected device should comply with IEEE802 3az standards Network Functions and IPv4 IPv6 Functions Supported Epson Scan 2 IPv4 IPv6 Document Capture Pro Document Capture IPv4 Document Capture Pro Server IPv4 IPv6 Security Protocol IEEE802 1X IPsec IP Filtering SSL TLS HTTPS Server Client SMTPS STARTTLS SSL TLS SNMPv3 You need to use a connection device that complies with IEEE802 1X Using Port fo...

Page 252: ... TCP 5357 Collecting the job information when push scanning from Document Capture Pro Client computer Network Push Scan 2968 Client computer Discover the scanner from an application such as EpsonNet Config and scanner driver Scanner ENPC UDP 3289 Collect and set up the MIB information from an application such as EpsonNet Config and scanner driver Scanner SNMP UDP 161 Searching WSD scanner Scanner ...

Page 253: ...x 5 9 W Sleep mode Approx 1 5 W Power off Approx 0 1 W Note For European users see the following Website for details on power consumption http www epson eu energy consumption AC Adapter Electrical Specifications Model A461H AC 100 240 V A462E AC 220 240 V Rated Input Current 1 A Rated Frequency Range 50 60 Hz Rated Output Power Supply Voltage DC 24 V Rated Output Current 1 A Note For European user...

Page 254: ...ear a strong light source or in extremely dusty conditions System Requirements Supported operating systems may vary depending on the application Windows Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 8 32 bit 64 bit Windows 7 32 bit 64 bit Mac OS 1 2 macOS Catalina macOS Mojave macOS High Sierra macOS Sierra OS X El Capitan OS X Yosemite 1 Fast User Switching on Mac OS or later is not ...

Page 255: ...Standards and Approvals Standards and Approvals for European Models 256 Standards and Approvals for U S Models 256 ...

Page 256: ... of conformities containing reference to the Directives and harmonized standards used to declare conformity http www epson eu conformity J382A A461H A462E Standards and Approvals for U S Models Product EMC FCC Part 15 Subpart B Class B CAN ICES 3 B NMB 3 B AC adapter A461H Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Class B CAN ICES 3 B NMB 3 B Standards and Approvals Stand...

Page 257: ...Where to Get Help Technical Support Web Site 258 Contacting Epson Support 258 ...

Page 258: ...y if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product...

Page 259: ...rvices available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Toll Free 800 120 5564 Our HelpDesk team can help you with the following over the phone Sales enquiries and product information Product usage questions o...

Page 260: ...785 84 4 3978 4775 Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline Phone 62 1500 766 Fax 62 21 808 66 799 Our Hotline team can help you with the following over the phone or fax Sales enquir...

Page 261: ...i Lt 1 Jl Jenderal Sudirman Kav 3 Jakarta Pusat DKI JAKARTA 10220 6221 5724335 ess epson indonesia co id EAST JAWA ESS SURABAYA Ruko Surya Inti Jl Jawa No 2 4 Kav 29 Surabaya Jawa Timur 6231 5014949 esssby epson indonesia co id BANTEN ESS SERPONG Ruko Mall WTC Matahari No 953 Serpong Banten 6221 53167051 53167052 esstag epson indonesia co id CENTRAL JAWA ESS SEMARANG Komplek Ruko Metro Plaza Block...

Page 262: ...ivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questions through e mail E...

Page 263: ...ippines Corporation at the telephone fax numbers and e mail address below World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are available Epson Philippines Customer Care Toll Free PLDT 1 800 1069 37766 Toll Free Digital 1 800 3 0037766 Metro Manila 632 441 9030 Web Site https www epson com ph contact ...