Messages
Cause/What to do
Private key is required.
Cause:
There is no paired private key with the certificate.
What to do:
❏
If the certificate is the PEM/DER format and it is obtained from a CSR using a
computer, specify the private key file.
❏
If the certificate is the PKCS#12 format and it is obtained from a CSR using a
computer, create a file that contains the private key.
Cause:
You have re-imported the PEM/DER certificate obtained from a CSR using Web
Config.
What to do:
If the certificate is the PEM/DER format and it is obtained from a CSR using Web
Config, you can only import it once.
Setup failed.
Cause:
Cannot finish the configuration because the communication between the scanner
and computer failed or the file cannot be read by some errors.
What to do:
After checking the specified file and communication, import the file again.
Related Information
&
“About Digital Certification” on page 224
Delete a CA-signed Certificate by Mistake
There is no backup file for the CA-signed certificate.
If you have the backup file, import the certificate again.
If you obtain a certificate using a CSR created from Web Config, you cannot import a deleted certificate again.
Create a CSR and obtain a new certificate.
Related Information
&
“Importing a CA-signed Certificate” on page 226
&
“Deleting a CA-signed Certificate” on page 228
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Solving Problems for Advanced Security
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