Epson EasyMP Monitor 4.53, Operation Manual

Page 1: ...EasyMP Monitor Operation Guide Ver 4 53 ...

Page 2: ... information regarding a topic can be found Procedure Indicates operating methods and the order of operations The procedure indicated should be carried out in the order of the numbered steps Name Indicates the name of the buttons on the projector s remote control or the control panel Example Esc button Name Timer Boldface Indicates the name of the buttons on the EasyMP Monitor or OS screens Exampl...

Page 3: ...r registration 20 For projectors that have been registered manually 20 For projectors that have been registered using automatic search 20 Cancelling projector registrations Delete 20 Monitoring window layout 21 Types of monitoring windows and switching method 21 Types of monitoring windows 21 How to switch views 21 Monitoring using Grouping view 22 Meanings of Grouping view icons 22 Using the icon...

Page 4: ... and disabled 44 Enabling the application lock 44 Disabling the application lock 44 Setting a password for cancelling application lock 44 Appendix Troubleshooting 46 Projectors cannot be monitored or controlled 46 An e mail message is not sent when a problem occurs with a projector 46 Uninstalling EasyMP Monitor 47 General Notice 48 Trademarks 48 ...

Page 5: ...5 EasyMP Monitor Features ...

Page 6: ...rojectors or a single projector that you are interested in and then check the cumulative lamp operating time or the details of information such as input sources problems and warnings for these projectors Controlling registered projectors Projectors can be selected in groups or as single projectors and you can then carry out operations for the selected projectors such as turning the power on and of...

Page 7: ... Projector EasyMP or EMP Monitor Ver x xx Ver x xx represents the software version If your operating system is Windows Vista or Windows 7 C Users User Name AppData Local VirtualStore Program Files EPSON Projector EasyMP or EMP Monitor Ver x xx Ver x xx represents the software version If you cannot find the AppData folder click Start Control Panel Appearance and Personalization Folder Options Selec...

Page 8: ...download the software and manual visit www epson com and select your location Double click the downloaded software file to start the install program Follow the on screen instructions If EasyMP or EMP Monitor is already installed uninstall it before installing this software s Uninstalling EasyMP Monitor p 47 Limitations imposed by a Windows Vista Windows 7 or Windows 8 environment When using EasyMP...

Page 9: ...ndby mode make the following settings at the projectors The settings that need to be made will vary depending on the projector you are using See your User s Guide for more information Set Standby Mode to Communication On or Network On Set Network Monitoring to On When the projector s indicator is lit orange ...

Page 10: ...10 Using EasyMP Monitor ...

Page 11: ...yMP Monitor is installed s Registering projectors using automatic search Searching for and registering projectors that are located in the same segment p 12 When registering projectors that are in multiple segments of the network s Setting the range of addresses to do an automatic search and registration p 14 Starting EasyMP Monitor Procedure A Use one of the following methods to start EasyMP Monit...

Page 12: ...on win dow will be displayed If Detail list view is displayed select New Projector automatic search from the Edit menu B Click Search Automatic searching will be carried out and the names of the pro jectors that have been detected will be displayed If a projector does not appear in the list use Registration by spec ifying an IP address Manual registration s p 17 q You can also carry out this opera...

Page 13: ...when registering a projector in a group If no groups have been created this cannot be selected s Registering several projectors to a monitoring group all at once p 18 Projector name This shows the name that has been registered on the projector IP address This shows the IP address for the registered projector Use Serial W TCP IP conversion adaptor This cannot be selected when registering projectors...

Page 14: ...sing the Grouping view and Detail list view Setting the range of addresses to do an automatic search and registration q Projectors that are using a serial W TCP IP conversion adapter cannot be detected Procedures for automatic search Procedure A Right click in Grouping view and select New Projector automatic search The Create new projector automatic registration window will be displayed If Detail ...

Page 15: ...Registering and deleting projectors for monitoring 15 C Click Search Automatic searching will be carried out and the names of the pro jectors that have been detected will be displayed ...

Page 16: ...veral projectors to a monitoring group all at once p 18 Projector name This shows the name that has been registered on the projector IP address This shows the IP address for the registered projector Use Serial W TCP IP conversion adaptor This cannot be selected when registering projectors using automatic search Port Number This cannot be selected when registering projectors using automatic search ...

Page 17: ...indow or click Cancel The icon s of the projector s you registered will be displayed in Grouping view or Detail list view Refer to s Monitoring window layout p 21 for details on using the Grouping view and Detail list view Registration by specifying an IP address Manual registration Procedure A Right click in Grouping view and select New Projector manual registration The following window will be d...

Page 18: ...projector s to be displayed in Grouping view or Detail list view Up to a maximum of 32 bytes can be entered A space cannot be used as the first character Display icon Select the icon s to be displayed in Grouping view or Detail list view Parent group Select when registering a projector in a group If no groups have been created this cannot be selected See the next section for more information on re...

Page 19: ...er to the group you have created in Grouping view or Detail list view and select Edit q You can also carry out this operation by selecting Edit in the Edit menu D In the Edit projector window select the group name to use for registering in Parent group and then click Change The status of the group registration will be displayed as an icon in Grouping view q The registration details can also be che...

Page 20: ...as been changed in Grouping view or Detail list view See the next section for more information on deleting projectors B Carry out automatic search to re register the projector s s p 12 Cancelling projector registrations Delete The registrations for projectors can be deleted if they are no longer required for monitoring or control using EasyMP Monitor Procedure Right click the icon for the projecto...

Page 21: ... lets you check the status of group registrations in a hierarchical diagram Detail list view This view lets you display the status of each projector as a list so that the projectors can be checked in detail You can also display specific items as a list and sort display items using a specific row as a sort key How to switch views Grouping view and Detail list view are switched as follows Grouping v...

Page 22: ...uping view or Detail list view Monitoring using Grouping view Meanings of Grouping view icons In Grouping view the patterns on the icons indicate the statuses of the projectors If the group icons are round in shape it indicates that there is another level below them s p 23 ...

Page 23: ...d when a problem is detected is stored until EasyMP Monitor is closed EasyMP Monitor displays will not be updated automatically even if the projector status returns to normal Click Refresh in the main window to update the status Using the icons in Grouping view The following icon operations can be carried out in Grouping view Group No warnings or problems All projectors in the group are normal War...

Page 24: ...red in that group are displayed or hidden Moving icons To change the position of an icon within Grouping view simply drag and drop the icon to be moved Monitoring using Detail list view Meanings of Detail list view icons The status of registered projectors is displayed as a list in Detail list view regardless of which Group the projectors belong to ...

Page 25: ...hows the power on status for the projector Power on and normal status Power off and normal status Power on and abnormal status Power off and abnormal status E Lamp Hours Shows the lamp operating time for the projector If the projector has 2 lamps it shows the lamp operating time for both lamp 1 and lamp 2 F Temperature level The following five icons display the differing internal temperature statu...

Page 26: ...or is closed EasyMP Monitor displays will not be updated automatically even if the projector status returns to normal Click Refresh in the main window to update the status Detectable error information differs with the projector you are using Selecting display items You can select only the required items to be displayed in Detail list view Procedure A Select Option from the View menu The Option win...

Page 27: ...ered and the icon you are looking for is not displayed on screen Procedure Select Projector list from the View menu The following window will be displayed With Projector list temperature level icons are not displayed regardless of the setting of Temperature level display group view at Environment setup in the Tool menu The Projector list lets you check the registration details for groups in a hier...

Page 28: ...op up menu to select the Open the main screen or Exit If Register at startup in the Environment setup is selected EasyMP Monitor starts automatically when the computer s power is turned on When using EasyMP Monitor under Windows Vista Windows 7 or Windows 8 you must have administrator authority in order to use this function Displaying projectors with problem or warning statuses in a list You can d...

Page 29: ...ayout 29 If you move the mouse pointer over the icon of the Error information details of the error and the remedy will be displayed If you double click in a line the properties for that projector will be displayed s p 32 ...

Page 30: ... TCP connection error 2 Network error ESC VP net communication error 3 B Display name Shows the display name C Power Shows the power on status for the projector Power on and normal status Power off and normal status Power on and abnormal status Power off and abnormal status D Lamp Hours Shows the lamp operating time for the projector E Source Shows the input source that has been selected for the p...

Page 31: ...projector you are using Checking properties in detail You can check the properties of Group and projectors in detail Shows a warning problem status using the following icons Replace Lamp 6 Replace Lamp Lamp 1 Replace Lamp Lamp 2 Lamp error Lamp 1 Lamp error Lamp 2 Lamp failure at power on Lamp 1 Lamp failure at power on Lamp 2 High temperature warning Replace Air Filter No Air Filter Low Air Flow ...

Page 32: ...ck in a line the properties for that group or projector will be displayed Displaying Projector properties Right click on a projector icon in Grouping view or Detail list view and select Property Displaying and deleting logs In your web browser you can check a transmission log of content such as what has been controlled by EasyMP Monitor and projector errors You can delete logs once you have checke...

Page 33: ...og View from the View menu The web browser will open and the communication logs up until that time will be displayed Deleting Log Procedure Select Log Delete from the View menu When the confirma tion message is displayed click OK All logs will be deleted and details of EasyMP Monitor control operations and details of projector errors from that point onward will be recorded in a new log ...

Page 34: ...selected projectors by selecting more than one projector in Grouping view or Detail list view and clicking a control button The methods of selecting more than one projector at the same time are as follows If you select a group icon in Grouping view all projectors that have been registered in that group and that are set to be monitored can be controlled at the same time Hold down the Ctrl key on th...

Page 35: ... to the HDBaseT port Switch source DisplayPort Switches the input source to the DisplayPort port Switch source DVI D HDMI 1 Switches the input source to the DVI D1 port or HDMI1 port If the projector is equipped with either a DVI D port or HDMI port use this button to switch the input signal If the projector is equipped with both DVI D port and HDMI port use this button to select DVI D as an input...

Page 36: ...trol window will be displayed Web control lets you set the same details as the configuration menu for the projector See your User s Guide for more information q You can select projectors and right click on them to select Web control even when the following are being displayed Group properties s p 32 Warning and Error Projector list Control operations can only be carried out for projectors with a w...

Page 37: ...meanings Current day s timer setting When some of the projectors in the group have timer setting enabled and others have it disabled for the current day s timer setting When the current day s timer setting is a disabled setting Timer setting for a day other than the current day D Delete Lets you delete timer settings that have been selected from the timer list E Close Closes the Timer Settings win...

Page 38: ...ndow If you set the input source switching the projector s power will turn on at the timer start time even if it is not on at the time Because of this it is not necessary to make two separate timer settings for turning the power on and switching the input source B After completing the timer settings click OK The timer settings that have been made will be registered and they can be checked in the d...

Page 39: ...e information On some projectors the mail notification function can be set in the configuration menu When notification messages are set to be sent in the projector s configuration menu both the settings in the configuration menu and settings made on EasyMP Monitor are functional Detectable status with the mail notification function differs with the projector you are using Procedure A Select Mail n...

Page 40: ...event and check the items for mail notification in the window that appears D Click OK The Set mail notification function window appears again Repeat Steps 3 and 4 to set the notification events for the other email addresses E When the setup is complete click OK ...

Page 41: ...below is sent to the address specified for Recipient mail address If there is more than one problem warning or status the corresponding messages are output to separate lines Item Details shown E mail subject Display name displayed in Grouping view or Detail list view Projector status notification Body Display name displayed in Grouping view or Detail list view has entered the following status Warn...

Page 42: ...our User s Guide for more information High internal temperature error Low air flow error Air filter air flow sensor error Cinema filter error Shutter error Cooling system error Peltier element Cooling system error pump Auto Iris Error High temperature warning See your User s Guide for more information Replace Lamp Supply System Error Ballast Replace Air Filter No Air Filter Low Air Flow Air Flow S...

Page 43: ...ction error Check the following items Check that the projector s power is turned on Check that the LAN cable is connected Check that Standby Mode is set to Communication On or Network On or Network Monitoring is set to On in the projector s configuration menu See your User s Guide for more information Network error ESC VP net communication error Check that the projector has been correctly connecte...

Page 44: ...ther than opening and closing EasyMP Monitor and disabling the application lock Disabling the application lock Procedure A Select Application unlock from the Tool menu B The password entry window will be displayed so enter the set password and then click OK If no password has been set default setting click OK without en tering a password It is recommended that you enter a password in order to stre...

Page 45: ...45 Appendix ...

Page 46: ...d to the network correctly Check that the network cable has been connected correctly If the cable is not connected correctly reconnect it Has the projector been set up correctly for connection to the network Check the Network configuration settings See your User s Guide for more information Have the SMTP server IP address Port Number and Recipient mail address all been set correctly Check the sett...

Page 47: ...rating system is Windows Vista or Windows 7 Click Start Control Panel Uninstall a program to uninstall EasyMP Monitor If your operating system is Windows 8 From the Start menu right click EasyMP Monitor Ver x x xx and select Uninstall to uninstall EasyMP Monitor q With Windows Vista Windows 7 and Windows 8 settings and logs remain on the hard disk even after EasyMP Monitor is uninstalled If you do...

Page 48: ...mply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation This information is subject to change without notice Illustrations in this gu...