Troubleshooting
165
Network Guide
It takes a long time to start EpsonNet Config.
The printers on the IPX network do not appear in the EpsonNet Config
dialog box.
Cannot monitor the printer using EPSON Status Monitor.
For users of printers not supporting NetWare queue-based printing
Nothing prints even though clients have sent data to the printer.
Cause
What to do
The Novell Client service is installed.
Double-click
Network
in Control Panel, and then
double-click the network adapter that does not use the
IPX/SPX-compatible protocol. Clear the items related to
IPX to unbind IPX.
Cause
What to do
The printer is turned off.
Turn on the printer.
The printer is not in the same
segment as the computer where
you installed EpsonNet Config.
To search for network interfaces in other segments, use
Search options of EpsonNet Config.
You have not logged in to the
target NetWare server with
supervisor privileges.
From the computer on which EpsonNet Config is
installed, log in to the target NetWare server with
supervisor privileges.
Cause
What to do
You set the NDS Print Server settings
for the printer using EpsonNet
Config for Windows.
Re-configure the printer assigned as the print server using
NetWare Administrator.
Cause
What to do
Clients may not be registered, or the
network interface may not be
working correctly.
Make sure clients are registered as users of the NetWare
server. Also, make sure the network interface is working
correctly.