Problems
and Solutions
The problems you may have while using the scanner
often
involve the operation of your software and computer. Problems
fall in the following major categories:
Incorrect setup of the interface
Inappropriate selection of the scanner functions
Incorrect setup of your computer or software
Incorrect operation of your software.
Also see the documentation that came with your software,
computer, and printer for possible solutions.
Indicator lights
If an error occurs, the scanner stops operating and the
READY
and
ERROR lights show the type
of error.
Error type
READY
ERROR
Command error
I On
I On
Interface error
Fatal error
Option error
Off
Flashing
Flashing
Flashing
off
Off
Command error
The scanner has received incorrect commands from your
scanning software.
When this error occurs, try the scanning operation with your
software over again The scanner returns to normal when it
receives correct commands. Normally you do not need to reset
the scanner.
3-2 Troubleshooting