Epson G750A, User Manual

Page 1: ...or Image Scanner Color Image Scanner User s Guide User s Guide Printed in Japan 99 06 1 4010809 S01 00 User s Guide 4010809 Cover F PANTONE 108C Rev 0 4010809 Cover F BK Rev 0 4010809 Cover F DIC F43 Rev 0 ...

Page 2: ...anner software installation tells you how to use the Start Button function and how to make basic software settings Finally it offers troubleshooting tips customer support information and calibrating information Information on EPSON Scanner Software for Windows Online help provides you with detailed information on EPSON TWAIN Access online help from the EPSON Scanner folder or click the Help button...

Page 3: ...ed by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by...

Page 4: ...ome Suwa shi Nagano ken 392 8502 Japan Representative EPSON EUROPE B V Address Prof J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Image Scanner Model G750A Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 July 1999 H Hor...

Page 5: ...mation 3 Chapter 1 Getting to Know Your Scanner Features 1 2 Unpacking the Scanner 1 3 Scanner Parts 1 4 Button 1 5 Chapter 2 Setting Up the Scanner Choosing a Place for the Scanner 2 2 Releasing the Transportation Lock 2 4 Plugging in the Scanner 2 5 Initialization 2 6 Connecting the Scanner to Your Computer 2 7 Understanding USB connections 2 7 Connecting the scanner 2 9 Installing the Scanner S...

Page 6: ...WAIN settings on the Photo menu 4 10 Making EPSON TWAIN settings on the OCR Line Art menu 4 16 Saving the Scanned Image 4 18 Scanning by Pressing the Start Button 4 19 Chapter 5 Using the Start Button The Start Button Feature 5 2 PageManager for EPSON 5 2 Target applications in the Scan Buttons bar 5 2 Assigning an application to the Start button 5 3 Adding Applications to the Scan Buttons Bar 5 5...

Page 7: ...g Up Your System 6 18 RAM and hard disk size 6 18 Accelerator boards 6 19 Video cards 6 19 Monitors 6 19 File compression software 6 19 Appendix A Technical Specifications Scanning A 2 Electrical A 3 Environmental A 4 Safety Approvals A 5 CE marking A 5 USB Interface A 6 Initialization Methods A 7 Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 For A...

Page 8: ...vi L R4C449 Rev C A5 size PERF610 TOC 12 2 99 Pass 3 Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 9: ...e indicated on the scanner s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not let the power cord become damaged or frayed If you use an extension cord with the scanner make sure the total ampere rating of the devices plugged into the extension cord does not exceed th...

Page 10: ... Germany observe the following To provide adequate short circuit protection and over current protection for this scanner the building installation must be protected by a 16 Amp circuit breaker Note for German speaking users Bei Anschluß des Scanners an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abgesichert ist If you will not use the ...

Page 11: ...energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation For United Kingdom Users Safety information w Warning This appliance must be earthed Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this a...

Page 12: ...ted to the terminal in the plug which is marked with the letter E or with the earth symbol G The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size ...

Page 13: ...ev C A5 size CHAP1 FM 12 2 99 Pass 3 R Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Chapter 1 Getting to Know Your Scanner Features 1 2 Unpacking the Scanner 1 3 Scanner Parts 1 4 Button 1 5 ...

Page 14: ...ub scanning 36 bit input 24 bit output Start Button control for shortcut scanning operation Light body with A4 Letter size scanning area Full color or grayscale scanning Capture your images with over 16 million colors or up to 256 shades of gray and black and white EPSON TWAIN lets you take full advantageof your scanner s advanced features EPSON TWAIN s Unsharp Mask option automatically sharpens t...

Page 15: ...he Scanner Your Perfection 610 comes shipped with CD ROMs which include the driver software that runs your scanner and some additional items Depending on the country of purchase the power cord may come attached to the scanner The shape of the AC plug also varies so make sure the plug included is the correct shape for the electrical outlet in your country scanner USB interface cable power cord ...

Page 16: ... FM 12 2 99 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Scanner Parts carriage in the home position document table start button transportation lock document cover USB interface connector AC inlet ...

Page 17: ...i M Fujimori leader name M Fujimori editor name SEI M Kauppi Button The scanner has one button the Start button Button Button Function Start The hardware switch to execute scanning and transfer the scanned image to assigned application software To use this feature you need to setup software See Chapter 5 for more details ...

Page 18: ...1 6 Getting to Know Your Scanner R4C449 Rev C A5 size CHAP1 FM 12 2 99 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 19: ...name M Fujimori editor name SEI M Kauppi Chapter 2 Setting Up the Scanner Choosing a Place for the Scanner 2 2 Releasing the Transportation Lock 2 4 Plugging in the Scanner 2 5 Initialization 2 6 Connecting the Scanner to Your Computer 2 7 Understanding USB connections 2 7 Connecting the scanner 2 9 Installing the Scanner Software 2 10 ...

Page 20: ...on a flat stable surface The scanner will not operate properly if it is on an angle Place the scanner close enough to the computer for the interface cable to reach it easily Place the scanner near a wall outlet where the power cord can be easily unplugged Note for French speaking users Placez le scanner près d une prise de courant où la fiche peut être débranchée facilement Allow space behind the ...

Page 21: ...ppi Keep the scanner away from high temperatures humidity and excessive dirt or dust Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity Keep the scanner away from direct sunlight and strong light sources Avoid places subject to shocks and vibrations 100 mm or more 425 mm 88 mm 287 mm When document cover is closed 480 mm ...

Page 22: ...scanner on a flat stable surface with the back facing you 2 Turn the transportation lock on the right side to the unlocked position using a coin or similar object as shown below Note When you cannot turn the transportation lock because of excessive resistance plug the scanner in then after the fluorescent lamp on the carriage starts flashing unplug the scanner and try again See the next section to...

Page 23: ... in the Scanner If the power cord is not attached to the scanner connect it to the AC inlet on the back of the scanner and plug the other end into a properly grounded electrical outlet c Caution It is not possible to change the scanner s voltage If the label on the back of the scanner does not show the correct voltage for your country contact your dealer Do not plug in the power cord ...

Page 24: ...nner is plugged in unplug the scanner and wait 10 seconds 2 Open the document cover so you can see the operation of the scanner during initialization startup 3 Plug in the scanner 4 Make sure the fluorescent lamp on the carriage turns on and the carriage moves slightly 5 The fluorescent lamp stays on meaning the scanner has completed initialization 6 Unplug the scanner If the scanner does not work...

Page 25: ...nstalled with Windows 98 and have a working USB port For Macintosh you will need a Power Macintosh G3 or iMac running system 8 5 or later or system 8 1 with iMac Update 1 0 See Chapter 3 System Requirements for details Note If you connect your scanner through more than one hub your system may not work properly In this case try connecting the scanner directly to the computer s USB port Also your sy...

Page 26: ...kasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi USB cables have two different connectors at each end Type A connects to your computer Type B connects to your scanner USB hub You can also use a USB hub allowing you to increase the number of USB ports and therefore connect several peripherals ...

Page 27: ...to the USB port on the back of the scanner 2 Connect the other end of the cable Type A to the USB port on your computer or USB hub Note USB cables enable you to connect the scanner whether your computer is on or off If you connect the scanner while your computer is on the Add New Hardware Wizard dialog box Windows or a message telling you that the scanner driver needs to be installed Macintosh wil...

Page 28: ...he USB cable to your computer then install or start the scanner software Do not connect or disconnect the USB cable while the scanner software is open Installing the Scanner Software After setting up the scanner as described above you need to install the scanner software before you use the scanner to scan documents For details on setting up the scanning software see the next chapter ...

Page 29: ...aki M Fujimori leader name M Fujimori editor name SEI M Kauppi Chapter 3 Installing the Software System Requirements 3 2 For PCs 3 2 For Macintosh computers 3 2 Installing the Scanner Software for Windows 3 3 Installing the Scanner Software for Macintosh 3 8 Calibrating Your Screen 3 10 Viewing the Color Guide 3 13 ...

Page 30: ...lled Interface The computer s USB port TYPE A receptacle Display VGA or higher resolution monitor 640 480 screen resolution 800 600 or higher recommended and 256 color 65 000 color or higher recommended Note Color and tone reproduction are subject to the display capability of your computer system including the video card display monitor and software See the product documentation for details System...

Page 31: ... ROM 1 Make sure that the scanner is plugged in and on 2 Turn on the computer and start Windows 3 When the dialog box below appears insert the scanner software CD in the CD ROM drive then click Next Display Color Monitor 640 480 screen resolution or higher recommended and 256 color 32 000 color or higher recommended Note Color and tone reproduction are subject to the display capability of your com...

Page 32: ... Fujimori editor name SEI M Kauppi 4 Select the Search for the best driver for your device option then click Next 5 Make sure the Specify a location check box is selected then browse and select or type in the CD ROM drive letter Epson folder the folder of your preferred language and Win98 folder as the location as shown below and click Next ...

Page 33: ...ou may be asked to insert the Windows 98 CD ROM Make sure that the correct CD ROM drive letter and the Win98 folder are specified in the Copy files from box as shown below 7 The EPSON Screen Calibration utility automatically starts Follow the instructions on the screen For details see page 3 10 Note If the EPSON Screen Calibration utility doesn t start automatically after installing the scanner so...

Page 34: ...inish This completes the EPSON TWAIN installation next you will install utility and application software from the CD ROM 1 Double click the My Computer icon 2 Double click the CD ROM drive icon A dialog box asking for your preferred language appears on your screen If no dialog box appears double click the Cdsetup exe icon 3 Select your preferred language and click OK 4 You will see the following d...

Page 35: ...r for EPSON is selected to be installed Descriptions of the software can be found in the software documentation or on the CD ROMs that come with your scanner 6 Click OK Then follow the instructions on the screen The setup program installs the selected software Note If folders for the applications on the CD ROM contain README files double click and read them as they contain up to date information r...

Page 36: ...ow Note for iMac users If you are using Mac OS 8 1 you need to install iMac Update before installing the scanner software This is available online from the Apple Web site where complete information on the software is provided 1 Make sure your scanner is plugged in and on Then turn on the computer When the message telling you that the scanner driver needs to be installed appears click OK 2 Insert t...

Page 37: ... have finished the entire installation the EPSON ScreenCalibration utilityautomatically starts Go topage 3 10 for instructions After restarting your Macintosh continue from step 6 below to install other software 6 Double click the folder that contains the software you want to install The Software folder contains multiple language versions of the software Double click the folder of your preferred l...

Page 38: ...d EPSON Screen Calibration calibrates your monitor to ensure the toneand contraston your screen closelymatch theoriginal image Be sure to calibrate your screen before starting to use your scanner and anytime you switch to a different monitor For information regarding color and output device calibration see the Color Guide For Windows 98 users 1 Double click the Scanners and Cameras icon in the Con...

Page 39: ...Utility tab then click the Screen Calibration Utility icon The Screen Calibration dialog box appears 3 Look at the screen from a distance and move the slider right or left until the two tones closely match Note The gray stripes will not perfectly blend together however try to make the different tones match as closely as possible 4 Click OK to finish calibrating your scanner and monitor r r ...

Page 40: ...uble click the EPSON Screen Calibrationicon in theEPSON Scanner folder to view the Screen Calibration dialog box 2 Look at the screen from a distance and move the slider right or left until the two tones closely match Note The gray stripes will not perfectly blend together however try to make the different tones match as closely as possible 3 Click OK to finish calibrating your scanner and monitor...

Page 41: ...r imaging products and other general information about color imaging You will need one of the following browsers or an equivalent to view the Color Guide Netscape Navigator 3 0 or later Microsoft Internet Explorer 3 0 or later If a browser is not installed on your computer you will need to obtain one and install it or you can install the browser that comes with your Color Guide CD ROM For further ...

Page 42: ...3 14 Installing the Software R4C449 Rev C A5 size CHAP3 FM 12 2 99 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 43: ...i Chapter 4 Using Your Scanner Scanning Procedure 4 2 Placing a Document on the Scanner 4 2 Removing the Cover for Thick or Large Documents 4 6 Starting EPSON TWAIN 4 7 Scanning an Image 4 8 Making EPSON TWAIN settings on the Photo menu 4 10 Making EPSON TWAIN settings on the OCR Line Art menu 4 16 Saving the Scanned Image 4 18 Scanning by Pressing the Start Button 4 19 ...

Page 44: ...ing is as follows 1 Plug in the scanner 2 Place the document you want to scan on the document table This is described in detail below 3 Run the scanner software and scan See page 4 7 for details on scanning Placing a Document on the Scanner Before scanning a document remember to respect the rights of copyright owners Do not scan published text or images without first checking the copyright status ...

Page 45: ...te If the fluorescent lamp is flashing it means there is some kind of error See Chapter 6 Maintenance and Troubleshooting if the fluorescent lamp is flashing The scanner will turn off the fluorescent lamp if it does not receive any commands from the computer within 10 minutes This is normal and the lamp will turn back on when you scan The lamp will also turn off if you unplug the USB cable To turn...

Page 46: ... leader name M Fujimori editor name SEI M Kauppi 4 Place the document on the document table with the side to be scanned facing down Make sure that the document is carefully aligned Note An area approximately 3mm in from both the horizontaland vertical guides will not be scanned corner of the document 3mm approx 3mm approx ...

Page 47: ...t is flat against the glass surface otherwise the image will appear fuzzy and out of focus Also be sure to close the document cover to prevent interference from external light Always keep the document table clean See Cleaning the Scanner in Chapter 6 Do not leave photographs on the document table for an extended period of time as they may stick to the glass Do not place heavy objects on top of the...

Page 48: ... for Thick or Large Documents For thick materials or documents that are larger than the document table remove the document cover Note When scanning with the cover removed do not leave any area of the document table exposed to prevent interference from external light When you are finished scanning reattach the document cover by pushing straight down on the back until it clicks into place ...

Page 49: ... software below want to scan an image directly to your application without opening EPSON TWAIN or the TWAIN compliant application every time setup the Start button and the application to work with see Chapter 5 Using the Start Button Then simply press the Start button Note Evenif yourapplication supportsTWAIN somefeaturesofEPSON TWAIN may not be available depending on the application software Star...

Page 50: ...lect Source from the File menu and then select EPSON TWAIN L Note You usually need to perform this step only the first time you use the scanner with your application 3 Choose Acquire from the File menu to open EPSON TWAIN To scan see the next section Scanning an Image When you open EPSON TWAIN the EPSON TWAIN window will appear Click on either the Photo tab or OCR Line Art tab depending on which t...

Page 51: ...ttings Click Help to access Help You cannot scan an image that exceeds available memory or disk space If you attempt to scan an image that is too large an alert appears on the screen Before you begin scanning you should calibrate your screen For details see Chapter 3 Calibrating Your Screen After an image is scanned be sure to save it Then click Preview A preview image of the entire scanner docume...

Page 52: ...aking EPSON TWAIN settings on the Photo menu on page 4 10 To make settings for OCR or line art see Making EPSON TWAIN settings on the OCR Line Art menu on page 4 16 Making EPSON TWAIN settings on the Photo menu This section describes all the settings you can make on the Photo menu Image Type Use the Image Type list to select the type of image to be scanned Color Photo 24 bit Color scanning Black W...

Page 53: ...large the image File Size The File Size indicator only displays what the rough file size of the scanned image will be Changes you make in your settings or the size of the marquee will be reflected here Color Management Color Management provides two settings for controlling color matching Speed Speed uses auto optimization functions and provides the quickest scans Quality Quality is only available ...

Page 54: ...y removes moiré patterns from images scanned from printed matter A moiré is a cross hatch pattern that appears on scanned images when scanning printed material It is a result of interference that occurs due to the difference between the pitches of the scanning and the halftone screens Note De screening is performed by the software and may take more time to provide the final image If Resolution is ...

Page 55: ...ck the Configuration button on the Photo menu to view the following dialog box You can make settings that affect the previewing Save Preview Image and Settings Select this check box to automatically save the preview image and alltheimagesettings when you exit EPSON TWAIN quit scanning The next time you restart EPSON TWAIN the last preview image and settings will reappear Windows Macintosh ...

Page 56: ...e closing the application See page 4 18 for details Preview Clicking Preview will scan the entire document table and display a preview image with the settings you have made to the right of the Photo menu Preview window Note Although the image in the Preview window changes as you make settings the settings do not affect the actual image until you scan or rescan the image Scan Once you have made all...

Page 57: ...e Preview window and select the portion of the image you want to scan A marquee will appear showing what portion will be scanned 2 Click Scan Note When the mouse pointer is placed within the marquee the frame of the selected image area the mouse pointer changes to a hand icon You can drag the marquee anywhere in the Preview window When the mouse pointer is placed on the edge of the marquee it chan...

Page 58: ...s section describes all the settings you can make on the OCR Line Art menu Note For details on the Configuration Help Preview Scan and Close buttons see the previous section Resolution Use the Resolution list to select the resolution at which you wish to scan You can choose either 300 or 600 dpi Recommended resolutions for scanning text or black and white line art are as follows OCR 300 dpi FAX 30...

Page 59: ...e marquee size will be reflected here Threshold Threshold is used to control the lightness of the scanned image You can adjust the Threshold value using the Threshold list or by using the slide bar Threshold list The Threshold list provides the following four options which are suitable for scanning these materials with increasing levels of darkness Newspaper Magazine Printout Book Slide bar The sl...

Page 60: ...Scanned Image To save a scanned image in your application choose Save or Save As from the File menu For details see your application documentation To save a scanned image in PageManager for EPSON follow the steps below Note Parenthesized words in the following steps apply to Macintosh users 1 Choose Save As from the File menu One of the following dialog boxes appears on the screen ...

Page 61: ... button compatible software The following occurs Windows 98 detects when the Start button is pressed and sends information to the Start button compatible application such as PageManager for EPSON Macintosh use EPSON Scanner Monitor which performs the same function The Start button compatible application will automatically open EPSON TWAIN scan the image and process it in the way the application is...

Page 62: ...4 20 Using Your Scanner R4C449 Rev C A5 size CHAP4 FM 12 2 99 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 63: ...pi Chapter 5 Using the Start Button The Start Button Feature 5 2 PageManager for EPSON 5 2 Target applications in the Scan Buttons bar 5 2 Assigning an application to the Start button 5 3 Adding Applications to the Scan Buttons Bar 5 5 Registering new applications 5 6 Setting Up EPSON Scanner Monitor for Macintosh 5 8 Setting Up the Start Button Feature for Windows 98 5 10 ...

Page 64: ...ng up the Start Button feature for Windows 98 PageManager for EPSON PageManager allows you to scan and send data directly to an assigned application with a single push of your scanner s Start button You can also scan to any target application by simply clicking on the application icon in PageManager s Scan Buttons bar This section will help you set up PageManager so you can begin to scan using the...

Page 65: ...ons bar to the Start button This means that an image can bescanned and sent straight to your selected application with one simple push of the Start button Note The application button showing the Start button icon represents the application that is assigned to the Start button Assigning an application to the Start button To assign an application on the Scan Buttons bar to the Start button follow th...

Page 66: ... target devices and applications 3 Select an application from the Select target application box and click OK The selected application is now assigned to the scanner s Start button Execute Scan Button automatically check box When this check box is selected the assigned application will be automatically opened and the scanned image sent to the application when you press the Start button When this ch...

Page 67: ... window to the Scan Buttons bar Follow the steps below 1 Select Scan Buttons Setting from the File menu You will see the following dialog box 2 Specify the name of the setting in the Name box 3 Click the arrow next to the Scan to box and select the application you want to add to the Scan Buttons bar 4 Select the appropriate scanning settings Document Type Scan Mode etc for the application from thi...

Page 68: ...he EPSON TWAIN dialog box does not appear when you scan and the scanner works according to the settings in PageManager When this check box is clear the EPSON TWAIN dialog box appears when you scan and the scanner works according to the settings in EPSON TWAIN Registering new applications To add an application to Scan Buttons bar you need to register the application The registered applications will...

Page 69: ...size CHAP5 FM 12 2 99 Pass 3 R Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi 2 Specify the application s name location and icon and click Next 3 Specify the format of the image and click Finish ...

Page 70: ...N Scanner Monitor such as PageManager for EPSON Once EPSON TWAIN is installed on Macintosh EPSON Scanner Monitor is active and identifies PageManager for EPSON as the application that allows you to use the Start Button feature If you need to turn off Scanner Monitor or select another application that supports the Start Button feature access Scanner Monitor as described below Note Application softw...

Page 71: ...t to turn off Scanner Monitor clear the Enable Monitoring check box However this will disable the scanner s Start Button feature To activate Scanner Monitor again select the Enable Monitoring check box Assigning an application to Scanner Monitor Click Browse Select a folder and an application that supports the Start Button feature and EPSON Scanner Monitor such as PageManager for EPSON ...

Page 72: ...n have a scanned image automatically sent to your application such as PageManager for EPSON as long as it is installed Once EPSON TWAIN is installed on Windows 98 the Scanners and Cameras icon appears on the control panel and your scanner is listed in the Scanners and Cameras Properties dialog box as shown below Assigning an application to the Start button After you install applications that suppo...

Page 73: ...t Button is listed as the scanner event Make sure the check box of the application you want to assign to the Startbutton is selected and all other application check boxes are clear in the Send to this application list Note If more than one application is selected a dialog box appears prompting you to select an application when the Start button is pressed Some applications do not support linkage to...

Page 74: ...editor name SEI M Kauppi Disabling the Start button If you need to disable the Start Button feature select the Disable device event check box in the EPSON Perfection 610 Properties dialog box When this check box is clear Windows 98 will detect if the Start button is pressed and launch the application you selected in the Send to this application list ...

Page 75: ...ing Maintenance 6 2 Cleaning the scanner 6 2 Replacing the fluorescent lamp 6 3 Transporting the Scanner 6 3 Problems and Solutions 6 4 Error indicator 6 5 Operating problems 6 5 Quality problems 6 8 Software setup problems 6 14 Software operation problems 6 14 Scanning problems 6 16 Sizing Up Your System 6 18 RAM and hard disk size 6 18 Accelerator boards 6 19 Video cards 6 19 Monitors 6 19 File ...

Page 76: ...e a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Be sure that there is no dust on the glass of the document table Dust can cause white spots in your scanned image w Caution Be careful not to scratch or damage the glass of the document table and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scanning quality Neve...

Page 77: ... When this happens the lamp assembly must be replaced For details contact your dealer c Caution Never open the case of the scanner If you think repairs or adjustments are necessary consult your dealer Transporting the Scanner Ifyouare transportingthe scannera significantdistanceorstoring it for an extended period follow the steps below to secure the carriage 1 Plug in the scanner and wait until th...

Page 78: ...ories Error indicator page 6 5 Operating problems page 6 5 Quality problems page 6 8 Software setup problems page 6 14 Software operation problems page 6 14 Scanning problems page 6 16 See the table in Error indicator first If this does not help you solve your problem go to the category for the type of problem you have then look for the problem description The online Color Guide also provides vers...

Page 79: ...ter Operation problems usually occur because of Incorrect setup of the interface see Chapter 3 Pattern of light Problem and solution F Rapidly flashing Cause 1 The interface setup is wrong or the scanner is not properly connected to the computer What to do 1 Check the interface connection Then turn the scanner off and back on to initialize the scanner again Cause 2 The transportation lock is not r...

Page 80: ... solutions The fluorescent lamp does not come on Cause What to do The scanner is not connected correctly Make sure the power cord is connected to the scanner and plugged into a power outlet Normal power saving function If the scanner does not receive any commands after 10 minutes it turns off the lamp The lamp will turn back on when you scan The scanner does not scan Cause What to do The scanner i...

Page 81: ... reinstall EPSON TWAIN following the instructions in the Chapter 3 Note When reinstalling the scanner software if a dialog box does not appear and a message box and followed by a dialog box requesting the EPSON Scanners Driver Disk appears instead insert the Scanner Software CD in the CD ROM drive Make sure to specify the correct drive letter the EPSON folder the folder of your preferred language ...

Page 82: ...canning Scanner orientation is unsuitable Make sure the scanner is on a flat stable surface Part of the image is distorted or blurred Cause What to do The document condition is poor or the document was placed incorrectly Make sure the document is uniformly flat against the document table A document that is wrinkled or warped may not scan well c Caution Do not place heavy objects on the document ta...

Page 83: ...at is very thick or warped at the edges can cause discoloration Cover the edges of the document withpaper to block outside light The document is not placed correctly Make sure the document isflat against the document table The image is faint or out of focus Cause What to do The document is not placed correctly Make sure the document isflat against the document table The image is too dark Cause Wha...

Page 84: ...e does not look the same as the original Cause What to do Image settings are incorrect Try different image setting combinations on your scanner software Color matching software is not sufficient or not installed properly Yoursoftware may not have sufficient color matching and color management features or these components may not be installed correctly See the documentation that comes with your sof...

Page 85: ...ion is indicated when a line is missing on both screen images and printouts Contact your dealer A line of dots always appears in the scanned image Document table is dusty or scratched If this happens on both your screen and printout the document table may be dusty or scratched Clean the document table If the problem still exists the table may be scratched and require replacement When scanning prin...

Page 86: ...em are insufficient Check the color matching and color management capabilities of your computer display adapter and software Some computers canchange the color palette to adjust the colors on your screen See your software and hardware manuals for details Normal scanning Exact color matching is very difficult Check your software and monitor documentation for information on color matching and calibr...

Page 87: ... software determine the size of the printed image Do not use the size of the monitor image to judge the printed size Scanned images cannot be printed or come out garbled when printed Cause What to do Printer is not connected or set up properly or maintenance is necessary Make sure your printer is properly connected to the computer correctly set up and maintained See your printer manual for details...

Page 88: ...ough memory to run the application You cannot start EPSON TWAIN Cause What to do Scanner is switched off Plug in the scanner and then turn on the computer Interface cable is unsuitable Make sure the interface cable meets the requirements of your interface board See themanualthat comeswith the interface board Connection is not made properly Unplug the scanner and turn off computer and check the con...

Page 89: ...mark in the Device Manager menu To view this menu right click the My Computer icon on the Desktop If your scanner appears with a or mark or appears as an Unknown devices hardware type click Remove while your scanner is connected and turned on to remove it from the Device Manager menu Then reinstall EPSON TWAIN following the instructions in the Chapter 3 Note If the EPSON Scanners Driver Disk is re...

Page 90: ... scanned image Cause What to do No document on the document table Make sure you have placed a document on the document table of the scanner Threshold setting needs changing When the OCR Line Art tab is selected intheEPSONTWAINwindow change the Threshold setting onthe OCR Line Art menu See Threshold on page 4 17 Moiré cross hatch patterns appear in the scanned image during scanning of printed mater...

Page 91: ...reen See Chapter 3 Image Type and Color Management settings are incorrect Make sure the Image Type page 4 10 and Color Management settings page 4 11 are correct Normal scanning Printed colors will not exactly match the colors on your monitor since printers and monitors use different color systems monitors use RGB red green and blue while printers typically use CMYK cyan magenta yellow and black Po...

Page 92: ...er RAM and hard disk size Scanned images use much more memory than text files so you may need more RAM Random Access Memory in your computer and a larger hard disk than you have used previously Scanning does not start by pressing the Start button Cause What to do Scanner Monitor software is not installed properly For Macintosh Make sure the Scanner Monitor software is running and check the Scanner...

Page 93: ...ade your video card You will need 24 bit color also called true color or millions of colors to make the highest quality image reproductions Monitors The resolution of your monitor affects the quality of the image you see Considerahigh resolutionmonitor if you do precisecolor work but also be sure you have a high quality video card File compression software Many different programs are available to ...

Page 94: ...6 20 Maintenance and Troubleshooting R4C449 Rev C A5 size CHAP6 FM 12 2 99 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 95: ...ass 3 R Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Appendix A Technical Specifications Scanning A 2 Electrical A 3 Environmental A 4 Safety Approvals A 5 CE marking A 5 USB Interface A 6 Initialization Methods A 7 ...

Page 96: ...software Scanning resolution 600 dpi main scan 2400 dpi with Micro Step sub scan Output resolution 75 150 300 600 1200 and 2400 dpi Color separation RGB color filters on CCD Reading sequence Monochrome One pass scanning Color byte sequence One pass scanning R G B Color line sequence One pass scanning R G B Image data 12 bits per pixel per color internal 8 bits per pixel per color external Line Art...

Page 97: ...M Kauppi Dimensions Width 287 mm 11 3 inches Depth 425 mm 16 7 inches Height 88 mm 3 4 inches Weight Approx 4 5 kg 9 9 lb Electrical Note Check the label on the back of the scanner for voltage information 100 120 V model 220 240 V model Input voltage range AC 90 to 132 V AC 198 to 264 V Rated frequency 50 to 60 Hz Rated current 0 5 A 0 3 A Power consumption Approx 20W ...

Page 98: ...emperature Operation 5 C to 35 C 41 F to 95 F Storage 25 C to 60 C 13 F to 140 F Humidity Operation 10 to 80 without condensation Storage 10 to 85 without condensation Operating conditions Ordinary office or home conditions Extreme dust should be avoided Operation under direct sunlight or near a strong light source should be avoided Note Specifications are subject to change without notice ...

Page 99: ...pprovals 120V model Safety standards UL 1950 with D3 CSA C22 2 No 950 EMC FCC part 15 Subpart B Class B CSA C108 8 Class B 230V model Safety standards EN 60950 EMC EN 55022 CISPR Pub 22 Class B AS NZS 3548 Class B CE marking 230 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 ...

Page 100: ...eptacle Type B Element Description Device Full Speed mode 12Mbit s Class Vendor specific Vendor ID 0x04B8 Seiko Epson Corp Product ID 0x0103 Configuration Characteristics Self powered Remote wake up feature Not supported Maximum power consumption from VBUS 2mA 5V Interface No alternate setting Number of endpoints used by this interface excluding endpoint 0 2 Class Vendor specific Endpoint 1 Bulk I...

Page 101: ...I M Kauppi Initialization Methods The scanner can be initialized returned to a fixed set of conditions in the following ways Hardware initialization The scanner is plugged in The USB cable is unplugged from the USB port on the scanner Software initialization Software sends the ESC initialize the scanner command The scanner receives a Bus Reset from the USB interface ...

Page 102: ...A 8 Technical Specifications R4C449 Rev C A5 size APPA FM 12 2 99 Pass 3 L Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 103: ...Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 3 For Australian Users B 5 For Singapore Users B 6 For Hong Kong Users B 7 For Philippines Users B 8 ...

Page 104: ...ine help contact customer support services for assistance We will be able to help you more quickly if you are able to give the exact information indicated below Serial number of your scanner The serial number label is on the back of the scanner Brand and model of your computer Scanner software version Click the About button on the Help menu in your application for the version number Version of Win...

Page 105: ...on line user guides and answers to frequently asked questions http www epson co uk To email EPSON Technical Support http www epson co uk support email For a full list of EPSON Customer and Warranty Support services http www epson co uk support Support Via Telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of...

Page 106: ... 3 1 95 98 NT 3 5 4 0 Mac OS Software applications s you normally use with your product and their version numbers s Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via Email at info epson co uk They can provide the followi...

Page 107: ...one 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers VisittheBBSto check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your ...

Page 108: ...e latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product ty...

Page 109: ...e Internet to provide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers Yo...

Page 110: ...saki M Fujimori leader name M Fujimori editor name SEI M Kauppi For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 111: ...nner function to lighten or darken the output image data byte A unit of information consisting of eight bits A byte can represent a control code or character carriage A component of the scanner that contains the optical sensor and light source for scanning color correction A method of adjusting the color image data for a particular type of device so that the reproduction results are as close as po...

Page 112: ...rom your software grayscale Images represented with various shades of gray in addition to black and white halftoning A method of reproducing images with patterns of dots to improve the quality of the output home position The position at the rear nearest the cover hinge position of the scanner where the carriage rests before a scanning operation imagesetter A device that uses computer files to prod...

Page 113: ...colors Basic colors See additive primary colors and subtractive primary colors resolution Indication of how finely an image is resolved into pixels Measured in dots per inch dpi pixels per inch ppi or samples per inch spi scan An operation performed by the sensor and the carriage The image is divided into pixels by scanning scanning area The physical size of the image that can be scanned by the sc...

Page 114: ...rve The graph that shows the contrast ratio between the input original image and output image data in image processing USB A Universal Serial Bus A hardware interface for connecting low speed peripherals such as a keyboard mouse scanner or printer to the computer USB hub A device that normally provides four TYPE A sockets to increase the number of USB ports on a PC ...

Page 115: ...24 bit 4 10 Guide 3 13 Management 4 11 millions of 6 19 Photo 4 10 true 6 19 Color Management 4 11 Colorsync 4 11 Compression 6 19 Configuration 4 13 Connections before 2 6 USB 2 7 to 2 10 Copyright 4 2 Cord power 1 1 3 2 2 2 5 D De screening 1 2 4 12 Disk space 4 9 Document cover 1 4 edge guides 4 4 6 8 placing 4 2 table 1 4 Document cover 1 4 close 4 5 open 2 6 4 3 reattach 4 6 remove 4 6 E Effe...

Page 116: ...L Lamp fluorescent 2 7 4 3 6 3 Line Art See OCR Line Art menu Lock transportation 1 4 2 4 6 3 Locked position 2 4 M Macintosh 3 2 3 8 to 3 9 3 12 4 9 4 11 5 8 Maintenance 6 2 Maintenance and Troubleshooting Chapter 6 Marquee 4 15 Memory 4 9 Menu OCR Line Art 4 16 Photo 4 10 Millions of colors 6 19 Moiré 1 2 4 12 Monitor high resolution 6 19 O OCR Line Art menu 4 16 OCR scanning improving 4 17 Onli...

Page 117: ...tions Appendix A Screen calibration 3 10 to 3 12 Select Source 4 8 Settings OCR Line Art menu 4 16 to 4 17 Photo menu 4 10 to 4 15 Setup EPSON TWAIN 3 3 to 3 9 Software requirements 3 2 Specifications electrical A 3 environmental A 4 safety approvals A 5 scanner Appendix A USB interface A 6 Speed 4 11 sRGB See ICM sRGB Start button Chapter 5 Start button 1 2 1 4 1 5 4 7 4 19 System requirements 3 ...

Page 118: ...IN 4 L R4C449 Rev C A5 size PERF610 IX 12 2 99 Pass 3 Proof Sign off tanto name SEI Y Takasaki M Fujimori leader name M Fujimori editor name SEI M Kauppi ...

Page 119: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

Page 120: ...or Image Scanner Color Image Scanner User s Guide User s Guide Printed in Japan 99 06 1 4010809 S01 00 User s Guide 4010809 Cover F PANTONE 108C Rev 0 4010809 Cover F BK Rev 0 4010809 Cover F DIC F43 Rev 0 ...