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• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you lose the remote control, you cannot enter a password. Order a new one from Epson.
Parent topic:
Solving Projector or Remote Control Operation Problems
Related concepts
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Network Alert E-Mails are Not Received
Solutions When the Image Contains Static During Network Projection
Solutions When Using HDMI Link
Parent topic:
Solutions When Network Alert E-Mails are Not Received
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure your electrical outlet or power source is functioning properly.
• Make sure you set up the projector e-mail alert settings correctly on the projector's network
Notifications menu or in the network software.
• Set the
Standby Mode
setting to
Communication On
so the network software can monitor the
projector in standby mode.
Parent topic:
Related references
Network Projector E-mail Alert Messages
Related tasks