Epson L1300, User Manual

Page 1: ...User s Guide NPD4966 00 EN ...

Page 2: ...ther than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON is a registered trademark and EPSON EXCEED YOUR...

Page 3: ...ows only 29 Fit to page printing 31 Pages per sheet printing 32 Sharing the Product for Printing 33 Setup for Windows 33 Setup for Mac OS X 36 Ink Bottle Information Refilling Ink Ink Bottle Safety Instructions Precautions and Specifications 38 Safety instructions 38 Precautions on refilling ink 38 Ink bottle specifications 39 Checking the Ink Levels 39 Refilling the Ink Tanks 40 Maintaining Your ...

Page 4: ...t has a slight slant 68 Inverted image 68 Blank pages print 68 Printed side is smeared or scuffed 69 Printing is too slow 69 Paper Does Not Feed Correctly 70 Paper does not feed 70 Multiple pages feed 70 Paper is improperly loaded 70 Paper is not ejected fully or is wrinkled 71 The Product Does Not Print 71 All lights are off 71 Lights came on and then went out 71 Only the power light is on 71 Pro...

Page 5: ...ndicated as below and have the following meaning Caution must be followed carefully to avoid bodily injury cImportant must be observed to avoid damage to your equipment Note contain useful tips and restrictions on product operation Operating System Versions In this manual the following abbreviations are used Windows 8 refers to Windows 8 Windows 8 Pro and Windows 8 1 Windows 7 refers to Windows 7 ...

Page 6: ... 10 9 x refers to OS X Mavericks and Mac OS X 10 8 x refers to OS X Mountain Lion Additionally Mac OS X refers to Mac OS X 10 9 x Mac OS X 10 8 x Mac OS X 10 7 x Mac OS X 10 6 x and Mac OS X 10 5 8 User s Guide Introduction 6 ...

Page 7: ...lly or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Place the product near a wall outlet where the plug can be easily unplugged Do not place or store the product outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the ...

Page 8: ...ct and the wall The product will not operate properly if it is tilted at an angle When storing or transporting the product avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Allow spaces behind the product for the cables and space above the product so that you can fully raise the printer cover Avoid places subject to rapid changes in temperature and humidity Al...

Page 9: ... Refilling Ink on page 38 User s Guide Important Instructions 9 ...

Page 10: ... similar product model Although they may differ from your actual product the method of operation is the same a Paper support b Ink tank unit c Transportation lock d Output tray e Output tray extension f Control panel g Edge guide h Rear paper feed User s Guide Getting to Know Your Product 10 ...

Page 11: ...tubes c Ink reservoir tanks Ink tanks d Print head under this section On the L1300 the ink tank at the far right is a dummy tank The L1800 has six ink tanks a AC inlet b USB port User s Guide Getting to Know Your Product 11 ...

Page 12: ...ing the Print Head on page 45 Cancels a print job or stops printing While pressing the b button turn on the product to print the nozzle check Checking the Print Head Nozzles on page 44 Lights Lights Functions P On when the product is on Flashes when the product is starting up shutting down receiving data printing charging ink loading and ejecting paper or cleaning the print head b Error Indicators...

Page 13: ...The printable side is usually whiter or glossier See the instruction sheets packed with the paper for more information Some types of paper have cut corners to help identify the correct loading direction If the paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause ink to smear on your prints Storing paper Return unused paper to th...

Page 14: ... One sheet at a time Envelope 10 10 DL 10 C4 10 C6 10 Epson Bright White Ink Jet Paper A4 3 Up to 80 sheets Epson Matte Paper Heavyweight A3 Up to 10 sheets A3 Up to 10 sheets A4 Up to 30 sheets Epson Premium Glossy Photo Paper A3 Up to 10 sheets A3 Up to 10 sheets A4 Up to 30 sheets 10 15 cm 4 6 in Up to 30 sheets 13 18 cm 5 7 in Up to 20 sheets 16 9 wide size Up to 20 sheets L1800 User s Guide P...

Page 15: ...ra Glossy Photo Paper A4 Up to 20 sheets 10 15 cm 4 6 in Up to 20 sheets 13 18 cm 5 7 in Up to 20 sheets Epson Photo Quality Ink Jet Paper A3 Up to 50 sheets A3 Up to 50 sheets A4 Up to 100 sheets Epson Matte Paper Heavyweight A3 Up to 10 sheets A3 Up to 10 sheets A4 Up to 30 sheets Epson Double Sided Matte Paper A4 3 One sheet at a time Epson Premium Glossy Photo Paper A3 Up to 10 sheets A3 Up to...

Page 16: ...driver The product automatically adjusts itself for the type of paper you select in your print settings That is why the paper type setting is so important It tells your product what kind of paper you are using and adjusts the ink coverage accordingly The table below lists the settings you should choose for your paper For this paper Printer driver paper type Plain paper plain papers Epson Bright Wh...

Page 17: ... Exif Print or PRINT Image Matching compatible digital camera Note The availability of special media varies by location For the latest information on media available in your area contact Epson support Technical Support Web Site on page 78 Loading Paper Follow these steps to load paper A Slide out the paper support and the output tray B Slide the edge guide to the left User s Guide Paper Handling 1...

Page 18: ...feed short edge first even when you are printing landscape oriented pictures E Slide the edge guide against the left edge of the paper but not too tightly Note Leave enough space in front of the product for the paper to be fully ejected For plain paper do not load paper above the c arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specif...

Page 19: ...Loading Envelopes Follow these steps to load envelopes A Slide out the paper support and the output tray B Slide the edge guide to the left User s Guide Paper Handling 19 ...

Page 20: ...f envelopes exceeds the limit for plain paper press down on the envelopes to flatten them before loading If print quality declines when a stack of envelopes is loaded load one envelope at a time Do not use envelopes that are curled or folded Flatten the envelope and the flaps before loading Flatten the leading edge of the envelope before loading Avoid using envelopes that are too thin as they may ...

Page 21: ...s You can access the printer driver from most Windows applications the Windows Start menu or the taskbar To make settings that apply only to the application you are using access the printer driver from that application To make settings that apply to all of your Windows applications access the printer driver from the desktop or the taskbar Refer to the following sections to access the printer drive...

Page 22: ...window then click the item for Windows XP only Accessing the printer driver for Mac OS X The table below describes how to access the printer driver dialog Dialog Box How to Access It Page Setup Click Page Setup on the File menu of your application Note Depending on your application the Page Setup menu may not appear in the File menu Print Click Print on the File menu of your application Epson Prin...

Page 23: ... area Printable area on page 74 After completing the settings print one test copy and examine the results before printing an entire job Basic product settings for Windows A Open the file you want to print B Access the printer settings Accessing the printer driver for Windows on page 21 Note This printer driver screen shot is from the L1800 Borderless printing is not available for the L1300 C Click...

Page 24: ...ider F Select Portrait tall or Landscape wide to change the orientation of your print Note Select Landscape when printing on envelopes G Select the appropriate Paper Type setting Paper type settings from the printer driver on page 16 Note Print quality is automatically adjusted for the selected Paper Type H Click OK to close the printer settings window Note To make changes to advanced settings ref...

Page 25: ...nd this dialog box C Select the product you are using as the Printer setting Note Depending on your application you may not be able to select some of the items in this dialog box If so click Page Setup on the File menu of your application and then make suitable settings D Select the appropriate Paper Size setting E Select the appropriate Orientation setting Note Select landscape orientation when p...

Page 26: ...r driver on page 16 H L1300 Go to Step 9 L1800 Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper I Click Print to start printing Canceling printing If you need to cancel printing follow the instructions in the appropriate section below Using the product button Press the button to cancel a print job in p...

Page 27: ...For Windows on page 60 B Click the Print Queue button The Windows Spooler appears C Right click on the job you want to cancel and then select Cancel For Mac OS X Follow the steps below to cancel a print job A Click your product icon in the Dock B In the Document Name list select the document which is printing C Click the Delete button to cancel the print job User s Guide Printing 27 ...

Page 28: ...ick printing with the settings you make Note This software is only available for L1800 Starting Epson Easy Photo Print For Windows Double click the Epson Easy Photo Print icon on the desktop For Windows 8 Right click on the Start screen or swipe from the bottom or top edge of the Start screen and select All apps then select Easy Photo Print from Epson Software For Windows 7 and Vista Click the sta...

Page 29: ... Accessing the printer driver for Windows on page 21 B Select a Printing Presets in the Main tab Product settings are automatically set to the values displayed in the pop up window 2 sided printing for Windows only Use the printer driver to print on both sides of the paper Two types of 2 sided printing are available standard and folded booklet 2 sided printing is only available for the following p...

Page 30: ...EPSON Status Monitor 3 is enabled To enable the status monitor access the printer driver and click the Maintenance tab followed by the Extended Settings button In the Extended Settings window check the Enable EPSON Status Monitor 3 check box Product settings for Windows A Access the printer settings Accessing the printer driver for Windows on page 21 B Select 2 Sided Printing check box C Click Set...

Page 31: ...age 21 B Select Reduce Enlarge Document and Fit to Page in the More Options tab and then select the size of the paper you are using from Output Paper C Check the other settings and print Product settings for Mac OS X A Access the Print dialog box Accessing the printer driver for Mac OS X on page 22 B Choose Scale to fit paper size for Destination Paper Size in the Paper Handling pane and select th...

Page 32: ... driver for Windows on page 21 B Select 2 Up or 4 Up as Multi Page in the Main tab C Click Page Order and make the appropriate settings D Check the other settings and print Product settings for Mac OS X A Access the Print dialog box Accessing the printer driver for Mac OS X on page 22 B Select the desired number of Pages per Sheet and the Layout Direction page order in the Layout pane C Check the ...

Page 33: ...XP you must log on to a Computer Administrator account Follow the steps below on the computer that is connected directly to the product A Windows 8 Select Desktop Settings charm and Control Panel Then select Devices and Printers from the Hardware and Sound category Windows 7 Click the start button select Devices and Printers Windows Vista Click the start button select Control Panel and then select...

Page 34: ...g systems of the other computers Click OK then insert the product software disk D Click OK or Close if you installed additional drivers Adding the product to the other network computers Follow these steps to add the product to each network computer that will access it Note Your product must be set up as a shared printer on the computer to which it is connected before you can access it from another...

Page 35: ...er button Windows XP Click the Add a printer button The Add Printer Wizard appears Click the Next button C Windows 8 Go to Step 4 Windows 7 and Vista Click Add a network wireless or Bluetooth printer and then click Next Windows XP Select A network printer or a printer attached to another computer then click Next D Follow the on screen instructions to select the product you want to use Note Dependi...

Page 36: ...Setup for Mac OS X To set up your product on a Mac OS X network use the Printer Sharing setting See your Macintosh documentation for details User s Guide Printing 36 ...

Page 37: ...5 Light Magenta T6736 cImportant Use of genuine Epson ink other than specified could cause damage that is not covered by Epson s warranties Note Not all ink bottles are available in all regions Color L1300 Black Magenta Cyan Yellow L1800 Black Magenta Cyan Yellow Light Magenta Light Cyan Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Freezing 16 C 3 2 F Ink thaws and is usable aft...

Page 38: ...ne Epson ink bottles Epson cannot guarantee the quality or reliability of non genuine ink The use of non genuine ink may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic product behavior Other products not manufactured by Epson may cause damage that is not covered by Epson s warranties and under certain circumstances may cause erratic product...

Page 39: ...is one off process consumes a quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles Quoted yields may vary depending on the images that you are printing the paper type that you are using the frequency of your prints and environmental conditions such as temperature Although the ink bottles may contain recycled materials this does not affect product fun...

Page 40: ... inks Ink can be refilled at any time A Unhook the ink tank unit from the product and lay it down Note Do not pull the tubes B Open the ink tank unit cover and then remove the cap of the ink tank Note Be careful not to spill any ink Make sure that the color of the ink tank matches the ink color that you want to refill User s Guide Refilling Ink 40 ...

Page 41: ...nt Close the ink bottle cap tightly otherwise ink may leak Note Do not dispose of the top of the cap If any ink remains in the ink bottle after refilling the tank use the top of the cap to seal the ink bottle cap D Refill the ink tank with the correct colored ink up to the upper line on the ink tank User s Guide Refilling Ink 41 ...

Page 42: ...he upper line install the cap securely and store the ink bottle upright for later use On the L1300 the ink tank at the far right is a dummy tank The L1800 has six ink tanks E Close the cap onto the ink tank securely F Close the ink tank unit cover User s Guide Refilling Ink 42 ...

Page 43: ...G Hook the ink tank unit onto the product User s Guide Refilling Ink 43 ...

Page 44: ... that A4 size paper is loaded in the rear paper feed C Right click the product icon on the taskbar then select Nozzle Check If the product icon does not appear refer to the following section to add the icon From the shortcut icon on the taskbar on page 22 D Follow the on screen instructions Using the Nozzle Check utility for Mac OS X Follow the steps below to use the Nozzle Check utility A Make su...

Page 45: ...elow If there are no print quality problems such as gaps or missing segments in the test lines the print head is fine If any segment of the printed lines is missing as shown below this could mean a clogged ink nozzle or a misaligned print head Cleaning the Print Head on page 45 Aligning the Print Head on page 47 Cleaning the Print Head If you find that the printout is unexpectedly faint or that do...

Page 46: ...y we recommend printing a few pages on a regular basis Using the Head Cleaning utility for Windows Follow the steps below to clean the print head using the Head Cleaning utility A Make sure that the transportation lock is set to the unlocked position B Make sure that no warnings or errors are indicated in the control panel C Right click the product icon on the taskbar then select Head Cleaning If ...

Page 47: ...ve this problem by using the Print Head Alignment utility in your printer driver Refer to the appropriate section below Note Do not press the button to cancel printing while printing a test pattern with the Print Head Alignment utility Using the Print Head Alignment utility for Windows Follow the steps below to align the print head using the Print Head Alignment utility A Make sure that no warning...

Page 48: ...tion make sure there is enough ink in the product s ink tanks If there is not enough ink refill the ink tanks Note This function effects the service life of the ink pads Ink pads reach their capacity earlier by running this function Contact Epson Support or an authorised Epson service provider to request replacement before the end of their service life It is not a user serviceable part After using...

Page 49: ...ions Saving Power The product enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Follow the steps below to adjust the time For Windows A Access the printer settings Accessing the printe...

Page 50: ...on is only available for L1300 Youcanmakeprinteroperationsquietwithoutchangingtheprintquality However printingspeedmightbereduced For Windows A Access the printer settings Accessing the printer driver for Windows on page 21 B In the Main window select Off or On as the Quiet Mode For Mac OS X A Click System Preferences on the Apple menu B Click Printers Scanners for Mac OS X 10 9 Print Scan for Mac...

Page 51: ...icals can damage the product Note Close the paper support and the output tray when you are not using the product to protect the product from dust Cleaning the interior of the product Caution Be careful not to touch the parts inside the product cImportant Be careful to keep water away from the electronic components Do not spray the inside of the product with lubricants Unsuitable oils can damage th...

Page 52: ...k bottle upright when tightening the cap and take measures to prevent ink from leaking when you transport the bottle A Open the printer cover and make sure the print head is in the home position on the right Note If the print head is not in the home position turn on the product and wait until the print head moves to the far right position Then turn off the product B Turn off the product and unplug...

Page 53: ...ook the ink tank unit onto the product H If the output tray and the paper support are extended close them Secure both sides of the output tray and the paper support to the product s outer casing with tape as shown in the following illustration I Repack the product in its box using the protective materials that came with it User s Guide Maintaining Your Product and Software 53 ...

Page 54: ...Windows A Windows 8 Select Desktop Settings charm and Control Panel Windows 7 and Vista Click the start button and select Control Panel Windows XP Click Start and select Control Panel B Windows 8 7 and Vista Click Uninstall a program from the Programs category Windows XP Double click the Add or Remove Programs icon C Check the list of currently installed programs For Mac OS X A Double click Macint...

Page 55: ...Windows 8 7 and Vista you need an administrator account and password if you log on as a standard user For Windows XP you must log on to a Computer Administrator account A Turn off the product B Disconnect the product s interface cable from your computer C Do one of the following Windows 8 Select Desktop Settings charm and Control Panel Windows 7 and Vista Click the start button and select Control ...

Page 56: ...lect the support section of your local Epson Web site To uninstall applications you must log on to a Computer Administrator account You cannot uninstall programs if you log on as a limited account user Depending on the application the Installer may be separated from the Uninstaller A Quit all running applications B Double click the Uninstaller icon in your Mac OS X hard drive C Select the check bo...

Page 57: ...our product remains in the Printers Scanners for Mac OS X 10 9 Print Scan for Mac OS X 10 8 or 10 7 or Print Fax for Mac OS X 10 6 or 10 5 window select the name of your product and click the remove button User s Guide Maintaining Your Product and Software 57 ...

Page 58: ...er remains in the product see Paper Jams on page 62 Paper jam Paper has jammed in the product Paper Jams on page 62 Cover Open 1 Whenyoustartprinting theprintercoverisopen Close the printer cover You can cancel your print job by pressing the button Flashing alternately Maintenance The product s ink pads are nearing or at the end of their service life 2 Contact Epson or an authorised Epson service ...

Page 59: ...llected in the ink pad To prevent ink leakage from the pad the product is designed to stop printing when the pad has reached its limit Whether and how often this is required will vary according to the number of pages you print the type of material that you print and the number of cleaning cycles that the product performs The need for replacement of the pad does not mean that your product has cease...

Page 60: ... printing on page 26 Checking product status If a problem occurs while printing an error message will appear in the status monitor window If an error message appears indicating the product s ink pads are nearing the end of their service life contact Epson support to replace them The message will be displayed at regular intervals until the ink pads are replaced When the product s ink pads are satur...

Page 61: ...e Enable EPSON Status Monitor 3 check box EPSON Status Monitor 3 provides the following information Technical Support Click Technical Support to access the Epson technical support website Print Queue You can view Windows Spooler by clicking Print Queue For Mac OS X Follow these steps to access EPSON Status Monitor A Access the Epson Printer Utility 4 Accessing the printer driver for Mac OS X on pa...

Page 62: ...r touch other components inside the product unnecessarily Otherwise ink may leak or the product may be damaged Note Cancel the print job if prompted by a message from the printer driver If the P and b lights flash press the P button to turn the product off and then back on If only the b light flashes press the button Removing jammed paper from inside the product A Open the printer cover User s Gui...

Page 63: ...ng any torn pieces Note Do not touch the white flat cable and ink tubes inside the product C Close the printer cover If the jammed paper remains near the rear paper feed carefully remove the paper User s Guide Troubleshooting for Printing 63 ...

Page 64: ... load paper above the line just under the c arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 13 The edge guide is snug against the left edge of the paper The product is on a flat stable surface that extends beyond the base in all directions The product will not operate properly if it is ti...

Page 65: ...er is face up in the rear paper feed Run the Head Cleaning utility to clear any clogged ink nozzles Cleaning the Print Head on page 45 If you have not used the product for a long time use the Power Ink Flushing utility of the printer driver Replacing Ink inside the Ink Tubes on page 48 Try to use genuine Epson ink bottles Make sure the paper type selected in printer driver is appropriate for the t...

Page 66: ... for the type of paper loaded in the product Paper type settings from the printer driver on page 16 Incorrect or missing colors Make sure the initial ink charging is complete Check the ink tank If the tank is empty refill the ink immediately and run the Head Cleaning utility Cleaning the Print Head on page 45 Make sure the transportation lock is in the unlocked position For Windows clear the Grays...

Page 67: ...sh To handle your prints follow the instructions of the paper Run the Head Cleaning utility to clear any clogged ink nozzles Cleaning the Print Head on page 45 If you have not used the product for a long time use the Power Ink Flushing utility of the printer driver Replacing Ink inside the Ink Tubes on page 48 Run the Print Head Alignment utility Aligning the Print Head on page 47 If the paper is ...

Page 68: ...s or Fast Economy is selected in Print Quality in Print Settings for Mac OS X select another setting Inverted image For Windows clear the Mirror Image check box from the More Options window of your printer driver or turn off the Mirror Image setting in your application For Mac OS X clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver or turn off the Mir...

Page 69: ...t box Options Supplies and then Driver Load and eject plain paper several times Cleaning the interior of the product on page 51 Uninstall the printer driver then reinstall it Uninstalling Your Software on page 55 Printing is too slow Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product Paper type settings from the printer driver on page...

Page 70: ...Epson special media make sure the number of sheets is less than the limit specified for the media Selecting Paper on page 13 Make sure the edge guide is snug against the left edge of the paper Make sure the paper is not curled or folded If so flatten it or curl it slightly toward the opposite side before loading Remove the stack of paper and make sure that the paper is not too thin Paper on page 7...

Page 71: ...el on the back of the product Caution If the voltage does not match DO NOT PLUG YOUR PRODUCT BACK IN Contact your dealer Only the power light is on Turn off the product and computer Make sure the product s interface cable is securely plugged in If you are using the USB interface make sure your cable meets the USB standards If you are connecting the product to your computer via a USB hub connect th...

Page 72: ... can clear any stalled print jobs from the Windows Spooler Canceling printing on page 26 Uninstall the printer driver then reinstall it Uninstalling Your Software on page 55 User s Guide Troubleshooting for Printing 72 ...

Page 73: ...ifications are subject to change without notice Printer specifications Paper path Rear paper feed top entry Capacity 12 mm 0 5 in Paper Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot attest to the quality of any non Epson brand or type of paper Always test samples of paper stock before purchasing large quantities or print...

Page 74: ...r types Plain paper or special paper distributed by Epson Thickness for plain paper 0 08 to 0 11 mm 0 003 to 0 004 in Weight for plain paper 64 g m2 17 lb to 90 g m2 24 lb Envelopes Size Envelope 10 4 1 8 9 1 2 in Envelope DL 110 220 mm Envelope C4 229 324 mm Envelope C6 114 162 mm Paper types Plain paper Weight 75 g m2 20 lb to 90 g m2 24 lb Printable area Highlighted portions show printable area...

Page 75: ...in 3 0 mm 0 12 in B 3 0 mm 0 12 in 5 0 mm 0 20 in C 3 0 mm 0 12 in 20 mm 0 78 in Note Depending on the type of paper print quality may decline in the top and bottom areas of the print or the area may be smeared Borderless printing is only available for L1800 User s Guide Product Information 75 ...

Page 76: ...00 120V Model 220 240 V Model Input voltage range 90 to 132V 198 to 264V Rated frequency range 50 to 60 Hz 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz 49 5 to 60 5 Hz Rated current 0 7 A 0 4 A Power consumption Printing Approx 19W ISO IEC24712 Approx 20W ISO IEC24712 Ready mode Approx 6 4W Approx 6 9W Sleep mode Approx 1 4W Approx 1 6W Power off Approx 0 4W Approx 0 4W L1800 100 120V Model 2...

Page 77: ...tage Environmental Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH Without condensation Standards and approvals European model Low voltage directive 2006 95 EC EN60950 1 EMC directive 2004 108 EC EN55022 Class B EN61000 3 2 EN61000 3 3 EN55024 Interface USB Compatible with the USB 2 0 Specification Us...

Page 78: ...rly and you cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support for your area is not listed below contact the dealer where you purchased your product Epson support will be able to help you much more quickly if you give them the following information Product serial number The serial number label ...

Page 79: ...iwan 02 27491234 02 27495955 1F No 16 Sec 5 Nanjing E Rd Songshan Dist Taipei City 105 Taiwan 02 32340688 02 32345299 No 1 Ln 359 Sec 2 Zhongshan Rd Zhonghe City Taipei County 235 Taiwan 039 605007 039 600969 No 342 1 Guangrong Rd Luodong Township Yilan County 265 Taiwan 038 312966 038 312977 No 87 Guolian 2nd Rd Hualien City Hualien County 970 Taiwan 03 2810606 03 2810707 No 413 Huannan Rd Pingzh...

Page 80: ...Technical Support via e mail are available Epson HelpDesk Phone 65 6586 3111 Our HelpDesk team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Help for Users in Thailand Contacts for information support and services are World Wide Web http www epson co th Information on product speci...

Page 81: ...Epson Hotline Sales enquiries and product information Technical support Phone 62 21 572 4151 Fax 62 21 572 4357 Help for Users in Hong Kong To obtain technical support as well as other after sales services users are welcome to contact Epson Hong Kong Limited Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the fo...

Page 82: ...s FAQ Sales Enquiries questions through e mail Epson Trading M Sdn Bhd Head Office Phone 603 55 215 888 Fax 603 56288388 399 Epson Helpdesk Sales enquiries and product information Infoline Phone 603 56288222 Enquiries on repair services warranty product usage and technical support Techline Phone 603 56288333 Help for Users in India Contacts for information support and services are World Wide Web h...

Page 83: ...order an ink bottle 18004250011 9AM 9PM This is a Toll free number For Service CDMA Mobile Users 3900 1600 9AM 6PM Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665...

Page 84: ...tline team can help you with the following over the phone Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty User s Guide Where To Get Help 84 ...

Page 85: ...o Print 28 paper 13 Errors print 60 F Fit to page printing 31 H Head cleaning Mac OS X 46 product buttons 47 Windows 46 Help Epson 78 Horizontal banding 65 I Incorrect characters 67 Ink precaution 38 Interface cables 77 L Lights control panel 12 Loading envelopes 19 paper 13 17 M Mac OS X accessing product settings 22 checking product status 61 Managing print jobs Windows 60 Margins problems 68 Mi...

Page 86: ...ared prints 67 69 solving 78 Product checking status 60 cleaning 51 parts 10 transporting 52 Product settings accessing for Mac OS X 22 accessing for Windows 21 Power Off Timer 49 R Reducing page size 31 Refilling the ink tanks 40 Resizing pages 31 S Safety information 7 Service 78 Sharing printer Mac OS X 36 Windows 33 Shipping product 52 Smeared prints 67 69 Software uninstalling 55 Specificatio...