Epson LQ-300+II, User Manual

Page 1: ... third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or...

Page 2: ...achines Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Copyright 2007 Seiko Epson Corporation All rights reserved ...

Page 3: ...indicate that they may be hot Never touch those parts just after the printer has been used Let them cool for a few minutes before touching them Important Safety Instructions Read all of these safety instructions before using the printer In addition follow all warnings and instructions marked on the printer itself When setting up the printer Do not place the printer on an unstable surface or near a...

Page 4: ... a damaged or frayed power cord The power cord should be placed to avoid abrasions cuts fraying crimping kinking and other damage If you use an extension cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere of all devices plugged into the electrical outlet does not exceed the ...

Page 5: ...nside or around this product Doing so may cause fire Adjust only those controls that are covered by the operating instructions If you plan to use the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 16 amp circuit breaker Bei Anschluss des Druckers an die Stromversorgu...

Page 6: ...it at least five seconds before turning it back on otherwise you may damage the printer Do not turn off the printer while it is printing the self test Always press the Pause button to stop printing and then turn off the printer Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer Never replace the print head yourself you may damage the printer Also ot...

Page 7: ...ance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance to the following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yell...

Page 8: ...United Kingdom Singapore and Hong Kong users Replace fuses only with fuses of the correct size and rating Safety requirements Mains plug Use a 3 pin mains plug that is registered with the Safety Authority Flexible cord Use a double insulated flexible cord that is certified to the relevant IEC or BS standards Appliance connector Use an appliance connector certified to the relevant IEC or BS Standar...

Page 9: ...rm position 25 Advancing the paper to the tear off edge 27 Printing on Single Sheets 30 Loading single sheets 31 Printing on Special Paper 32 Adjusting the paper thickness lever 33 Multipart forms 34 Labels 34 Envelopes 35 About Your Printer Software 37 Using the Printer Driver with Windows Me and 98 37 Accessing the printer driver from Windows applications 38 Accessing the printer driver from the...

Page 10: ...379 Using the Control Panel 85 Control Panel Buttons and Lights 85 Selecting a built in font 87 About Your Printer s Default Settings 88 Changing default settings 95 Using the Error Indicators 97 Problems and Solutions 99 Power Supply 100 Printing 100 Paper Handling 106 Options 109 Correcting USB Problems 112 Printing a Self Test 116 Contacting Customer Support 119 Technical Support Web Site 119 I...

Page 11: ...4 Recommended Printable Area 147 Paper alignment 150 Command Lists 150 EPSON ESC P 2 control codes 150 IBM 2390 Plus emulation control codes 152 Standards and approvals 154 Safety Approvals 154 CE marking 154 Cleaning the Printer 155 Transporting the Printer 156 Glossary 159 ...

Page 12: ...12 ...

Page 13: ...er types including continuous paper multipart forms with one original and up to three copies labels single sheets and envelopes High speed printing of up to 300 cps characters per second at 10 cpi characters per inch Your printer comes packaged with the printer driver and other software including the EPSON Status Monitor 3 utility for Microsoft Windows Vista XP Me 98 2000 or NT 4 0 The EPSON Statu...

Page 14: ...14 ...

Page 15: ...ear off continuous paper sheet by sheet Use the tractor in the push tractor position The printer comes with the tractor installed in this position See the following section Are you printing on labels multipart forms or other documents that require a precise print position Use the tractor as a pull tractor See Printing with the pull tractor on page 20 for instructions Printing with the push tractor...

Page 16: ... sure the printer is turned off Remove the printer cover and the paper guide and place the paper release lever in the continuous paper position 2 Release the sprocket units by pulling the sprocket locks forward ...

Page 17: ...he sprocket units 4 Makesureyourpaperhasaclean straightleadingedge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and lock it in place Now the paper is in the paper park position cCaution Use the paper feed knob on the right side of the printer only to clear paper jam...

Page 18: ... the paper to the loading position When the printer receives data it begins printing automatically 8 After you finish printing follow the steps in the next section to tear off your printed document If the first printed line on yourpageappearstoohighorlow youcanchangeitsposition by using the Micro Adjust feature See Adjusting the top of form position on page 25 cCaution Never use the paper feed kno...

Page 19: ... tear off edge of the paper tension unit Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the Micro Adjust feature See Adjusting the tear off position on page 28 cCaution Never use the paper feed knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position 3 Close the paper guide...

Page 20: ...ear off your printed document before you press the Load Eject button Reverse feeding several pages at a time may cause a paper jam Printing with the pull tractor To load continuous paper using the pull tractor you must move the tractor to the pull tractor position as described in steps 1 through 3 in this procedure If your tractor is already installed in this position make sure the printer is turn...

Page 21: ...t by squeezing the paper tension unit s lock tabs gently and pulling the paper tension unit away from the printer Finally pull the paper release lever forward to the continuous paper position 2 Squeeze the tractor s lock tabs gently on both sides and then rotate the tractor up to pull it away from the printer ...

Page 22: ... the mounting slot at the top of the printer and tilt it into place as shown below When you push the tractor onto the posts you should feel the notches snap into place 4 Release the sprocket units by pulling the sprocket locks forward ...

Page 23: ...ts match the position of the holes in the paper and lock the unit in place Then slide the right sprocket unit to match the width of your paper but do not lock it Move the paper support midway between the two sprocket units 7 Makesureyourpaperhasaclean straightleadingedge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the ri...

Page 24: ...r position with the paper feed knob Turn the knob until the perforation between pages is just above the print head Then turn on the printer 10 Makesuretheprintercoverisclosed butwiththepaperguide cover open When the printer receives data it begins printing automatically If you want to change the position where printing begins on the page press LF FF to advance the page to the next top of form posi...

Page 25: ...ose the top of form position Note Your top of form position setting remains in effect until you change it even if you turn off the printer The top margin setting made in some application software overrides the top of form position setting you make with the Micro Adjust feature If necessary adjust the top of form position in your software 1 Make sure the printer is turned on 2 If necessary load pap...

Page 26: ... top of form position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly You can use the default position as a reference point when adjusting the top of form position To adjust the top of form position for continuous paper loaded on the pull tracto...

Page 27: ... 5 mm 0 33 inch margin on the next page 6 Afteryousetthetop of formposition pressthePause button to exit the Micro Adjust mode Advancing the paper to the tear off edge If you use the push tractor you can use the tear off feature to advance your continuous paper to the printer s tear off edge when you finish printing You can then easily tear off the printed document When you resume printing the pri...

Page 28: ...If youpress the Tear Off Font button again the printer feeds your paper to the next top of form position Advancing the paper to the tear off position automatically To automatically advance your printed documents to the tear off position you need to turn on the auto tear off mode and select the appropriate page length for continuous paper in the Default Setting mode For instructions see Changing de...

Page 29: ...ashing the paper is at the current tear off position You may need to press the Tear Off Font button to advance the paper to the tear off position 2 Open the paper guide cover 3 Hold down the Pause button for about three seconds The Pause light begins to flash and the printer enters the Micro Adjust mode 4 Press the LF FF D button to feed the paper backwards or press the Load Eject U button to feed...

Page 30: ...inter Your single sheet paper may be from 100 to 257 mm 3 9 to 10 1 inches wide Before printing on single sheet multipart forms envelopes or other special paper be sure to the set the paper thickness lever to the appropriate position See Printing on Special Paper on page 32 for details Note To load a stack of single sheet paper use the optional cut sheet feeder See Installing and Using Options on ...

Page 31: ...urned off Also make sure that the paper release lever is pushed back to the single sheet position and the paper guide is in the upright position as shown below 2 Slide the left edge guide until it locks in place at the guide mark Next adjust the right edge guide to match the width of your paper ...

Page 32: ...rm position Printing on Special Paper Your printer can also print on a wide variety of paper types including multipart forms labels and envelopes For multipart forms you should not print any closer than 13 mm 0 5 inch from either side of the paper For information on the recommended printable area of envelopes see Printer Specifications on page 139 cCaution When printing on multipart forms thicker ...

Page 33: ...n the printer cover The paper thickness lever is on the left side of the printer The numbers next to the lever indicate the thickness setting 2 Use the table below to select the appropriate paper thickness 3 Close the printer cover Paper type Lever position Standard paper single sheets or continuous 0 or 1 Multipart forms single sheets or continuous 2 sheet 3 sheet 4 sheet 1 2 3 Labels 2 Envelopes...

Page 34: ...forms that are free of wrinkles and waves If you need to adjust the loading position use your application software or change the loading position as described on Adjusting the top of form position onpage25 When you use side crimped continuous multipart forms the copies may not align with the original If this happens raise the paper guide Labels You must use the tractor as a pull tractor and load p...

Page 35: ...r cCaution Never feed labels backwards through the printer they can easily peeloffthebackingsheet andjamtheprinter Ifalabeldoesbecome stuck in the printer contact your dealer Envelopes You can feed envelopes individually using the paper guide Keep the following tips in mind Before loading an envelope set the paper thickness lever to theproperposition See Adjustingthepaperthicknesslever on page 33 ...

Page 36: ...printable area The print head must not go past the left or right edge of the envelopeorotherthickpaper See PrinterSpecifications on page 139 for specifications It s a good idea to print a test sample using a normal single sheet of paper before you print on envelopes ...

Page 37: ...s occur and provides you with troubleshooting tips EPSON Status Monitor 3 is automatically installed when you install the printer driver If you want to install EPSON Status Monitor 3 later see Installing EPSON Status Monitor 3 on page 57 for instructions Note Before proceeding make sure you have installed the printer driver on your computer described in the Setup Guide Make sure the software setti...

Page 38: ...pply to all your applications See Accessing the printer driver from the Start menu on page 40 for more information See Changing the printer driver settings on page 41 to check and change printer driver settings Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the...

Page 39: ...39 1 Select Print Setup or Print from the File menu of your application software In the Print or Print Setup dialog box displayed make surethat your printer is selected inthe Name drop down list ...

Page 40: ...iceOptions menus These menus contain the printer driver settings 3 To view a menu click the corresponding tab at the top of the window See Changing the printer driver settings on page 41 for information on how to change the settings Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu 1 Click the Start button and then point to Setting...

Page 41: ...ng tab at the top of the window See Changing the printer driver settings on page 41 for information on how to change the settings Changing the printer driver settings Your printer driver has seven menus Paper Graphics Device Options General Details Utility and Sharing For an overview of the available settings see Printer Driver Settings Overview on page 48 You can also view online help by right cl...

Page 42: ...ndows application any settings you make apply only to the application you are using See Accessing the printer driver from Windows applications on page 43 for more information When you access the printer driver from the Start menu the printer driver settings you make apply to all your applications See Accessing the printer driver from the Start menu on page 45 for more information See Changing the ...

Page 43: ...following section are from the Windows 2000 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 Select Print Setup or Print from the File menu of your application software In the Print or Print Setup dialog box displayed make surethat your printer is selected inthe Name drop down list ...

Page 44: ... and you may need to click a combination of these buttons The Document Properties window appears and you see the Layout and Paper Quality menus Windows XP and 2000 or Layout Paper Quality User Defined Paper and Extension Settings menus Windows Vista These menus contain the printer driver settings ...

Page 45: ...access the printer driver from the Start menu Note The screen shots used in this procedure are from the Windows 2000 operating system They may vary in appearance from what actually appears on your screen however the instructions are the same 1 For Windows Vista ClickStart clickControl Panel clickHardware and Sound and then click Printers For Windows 2000 XP NT4 0 Click Start point to Settings and ...

Page 46: ... or Document Defaults in Windows NT 4 0 The screen displays the Document Properties window which containstheLayoutandPaper Qualitymenus WindowsXP 2000 and NT4 0 or Layout Paper Quality User Defined Paper and Extension Settings menus Windows Vista These menus display the printer driver settings ...

Page 47: ...w on page 48 for information on how to change the settings Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings Layout and Paper Quality You can also change settings on the Utility menu in the printer software For an overview of the available settings see Printer Driver Settings Overview on page 48 For Windows XP 2000 you can ...

Page 48: ...ettings or click Cancel to cancel your changes Once you have checked your printer driver settings and changed them if necessary you are ready to print Printer Driver Settings Overview The following tables show the Windows printer driver settings Note that not every setting is available in all versions of Windows For more details see Help for the printer driver ...

Page 49: ...tting or select another dithering pattern depending on the kind of printout you want Intensity Move the slider to make your printout lighter or darker Print Quality Select a print quality option from the Print quality list If you set Hi speed to On you will enter bidirectional printing mode and printing speed will increase Setting Hi speed to Off will return the printer to unidirectional printing ...

Page 50: ...or back to front Pages Per Sheet Select the number of pages that you want to print onto a single page Copy Count When you select more than one in the Number of copies box this check box appears and you can select whether to collate the pages of the copies Advanced Printing Features Select Enable or Disable for the metafile Spooling Print Optimizations Select Disable when the printer does not use t...

Page 51: ...click Start and click Control Panel then click Printers and Faxes Packet Mode Ordinarily there is no need to change this setting If you change the printer s Packet Mode settings change this setting to match If the printer and printer driver settings are different you may not be able to print correctly For more details see Help for the printer driver User Defined Paper If your paper is not included...

Page 52: ...ndows Vista you need to use the Run as administrator option For Windows Vista and XP Professional x64 Edition 1 For Windows Vista click Start and click Control Panel and click Hardware and Sound then click Printers For Windows XP Professional x64 Edition click Start and click Printers and Faxes 2 Right click your printer icon and click Printing Preferences 3 Select the User Defined Paper menu 4 En...

Page 53: ...heprinterisconnected directly and you install the printer driver as described in theSetup Guide When sharing the printer be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server See Setting up EPSON Status Monitor 3 on page 54 and Sharing the printer on page 58 Settings Explanations EPSON Status Monitor 3 You can access EPSON Status Monitor 3 when you...

Page 54: ...s during printing is not available in some cases because of the router s settings Before using EPSON Status Monitor 3 be sure to read the README file on the User CD ROM This file contains the latest information on the utility Setting up EPSON Status Monitor 3 Follow these steps to set up EPSON Status Monitor 3 1 Open the Utility menu as described in Using the Printer Driver with Windows Me and 98 ...

Page 55: ... on this check box to display the selected error notification Select Shortcut Icon The selected icon is displayed on the taskbar The setting s example is shown on the right window By clicking the shortcut icon you can access the Monitoring Preferences dialog box easily Receive error notification for shared printers Error notification for a shared printer can be received when this check box is sele...

Page 56: ... EPSON Status Monitor 3 icon To find out how to open the Utility menu See Using the Printer Driver with Windows Me and 98 on page 37 or Using the Printer Driver with Windows Vista XP 2000 and Windows NT 4 0 on page 42 When you access EPSON Status Monitor 3 as described above the following printer status window appears Allow monitoring of shared printer When this check box is selected a shared prin...

Page 57: ...ware CD ROM in the CD ROM drive Note If the language selection window appears select your country If the EPSON Installation Program screen does not appear automatically double click the My Computer icon right click the CD ROM icon click OPEN in the menu that appears then double click Epsetup exe 3 Click Continue When the software license agreement screen appears read the statement then click Agree...

Page 58: ...he clients share the printer via the printer server According to the versions of Windows OS and your access rights on the network perform the appropriate settings of the printer server and clients Setting the printer server ForWindowsMeor98 see WithWindowsMeor98 onpage 59 For Windows Vista XP 2000 or Windows NT 4 0 see With Windows Vista XP 2000 or Windows NT 4 0 on page 61 Setting the clients For...

Page 59: ...and warning notifications do not appear during printing Installing Windows XP Service Pack 1 or later will solve this problem When connecting to a shared printer beyond a router error and warning notification for shared printers during printing is not available in some cases because of the router s settings The printer server and clients should be set on the same network system and they should be ...

Page 60: ...omputer Click OK and then follow the on screen instructions When the prompt to restart the computer appears restart the computer and continue with the settings 6 Double click the Printers icon on the control panel 7 Right click your printer icon and click Sharing in the menu that appears 8 Select Shared As type the name in the Share Name box and click OK Type a Comment and Password if needed Note ...

Page 61: ...er server s OS is Windows Vista XP 2000 or Windows NT 4 0 follow these steps to set the printer server Note You must access Windows Vista XP 2000 or Windows NT 4 0 as the Administrators of the local machine 1 For a Windows 2000 or Windows NT 4 0 printer server click Start point to Settings and click Printers For a Windows XP Professional printer server clickStart and click Printers and Faxes For W...

Page 62: ... the security risks but want to share printers without running the wizard click here In either case follow the on screen instructions 3 For a Windows 2000 or Windows NT 4 0 printer server select Shared as for Windows 2000 or Shared for Windows NT 4 0 then type the name in the Share name box and click OK ...

Page 63: ...re this printer until you click the Change sharing options button You need to set the client computers so that they can use the printer on a network See the following pages for details With Windows Me or 98 on page 64 With Windows XP or 2000 on page 66 With Windows Vista on page 69 With Windows NT 4 0 on page 75 Setting for the clients This section describes how to install the printer driver by ac...

Page 64: ...iver by accessing the shared printer from the Printers folder You can also access the shared printer from Network Neighborhood or My Network on the Windows desktop When you want to use the EPSON Status Monitor 3 at clients you have to install both of the printer driver and the EPSON Status Monitor 3 in each client from the CD ROM With Windows Me or 98 Follow these steps to set Windows Me or 98 cli...

Page 65: ...er is installed in the client beforehand you need to select the new printer driver or the current printer driver When the prompt to select the printer driver appears select the printer driver according to the message If the printer server s OS is Windows Me or 98 go to the next step If the printer server s OS is not Windows Me or 98 go to Installing the printer driver from the CD ROM on page 76 7 ...

Page 66: ... or more powerful access rights even if you are not the Administrator 1 For Windows 2000 clients click Start point to Settings and click Printers For Windows XP Professional clients click Start and click Printers and Faxes For Windows XP Home Edition clients click Start click Control panel then click Printers and Faxes 2 For Windows 2000 double click the Add Printer icon then click Next For Window...

Page 67: ...r Windows 2000 select Type the printer name or click Next to browse for a printer then click Next Note You can also type the shared printer s name or network path in the Name box such as the name of the computer that is locally connected to the shared printer the shared printer s name For Windows XP select Browse for a printer then click Next ...

Page 68: ...er driver is installed in the client beforehand you need to select either the new printer driver or the current printer driver When the prompt to select the printer driver appears select the printer driver according to the message Proceed to the next step if the printer server and client have the same OS and the same architecture x64 x86 If the printer server s OS is not Windows XP or 2000 go to I...

Page 69: ... use the printer as the default printer or not then click OK 7 Make sure of the settings then click Finish With Windows Vista Follow these steps to set Windows Vista clients 1 ClickStart clickControl Panel clickHardware and Sound and then click Printers 2 Click the Add a Printer icon ...

Page 70: ...70 3 Click Add a network wireless or Bluetooth printer 4 A shared printer is automatically searched for If a shared printer is found click its icon and click Next ...

Page 71: ...71 If no shared printer is found click the The printer that I want isn t listed button 5 Select Browse for a printer and click Next ...

Page 72: ...72 6 A PC icon on your network appears 7 Click the PC icon A shared printer icon appears ...

Page 73: ...73 8 Click Install driver 9 Make sure that the appropriate printer driver name is shown and click Next ...

Page 74: ... other printer driver has already been installed the Set as the default printer checkbox will appear If you want to set the shown printer as the default printer select the checkbox and click Next 10 Click Finish ...

Page 75: ...or 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon 3 Select Network printer server then click Next 4 Click the icon of the computer or server that is connected to the shared printer and the name of the shared printer Then click OK Note You can also type the name of the computer that is locally connected to the shared printer the shared printer s name in Netwo...

Page 76: ...s NT 4 0 go to Installing the printer driver from the CD ROM on page 76 5 Select whether to use the printer as the default printer or not then click OK 6 Click Finish Installing the printer driver from the CD ROM This section describes how to install the printer driver in the clients when the computers of the server and clients use different OS The on screen displays on the following pages may dif...

Page 77: ...n Windows Vista XP or 2000 Digital Signature is not found may appear Click Yes for Windows 2000 Continue Anyway for Windows XP or Install this driver software anyway for Windows Vista and continue installing The folder name differs depending on the OS being used 3 Select the name of the printer then click OK Then follow the on screen instructions Client s OS Folder Name Windows 98 Language WIN98 W...

Page 78: ...river installed in Setting for the clients If EPSON Status Monitor 3 is installed with the Windows Firewall feature turnedon recommended thesharedprintermaynotbeable to be monitored If this occurs follow the steps below to enable monitoring Canceling Printing If the printouts are not what you expected and display incorrect or garbled characters or images you may need to cancel printing When the pr...

Page 79: ...NT 4 0 on the Document menu The printing job is canceled Uninstalling the Printer Software When you wish to reinstall or upgrade the printer driver uninstall the printer driver that has been installed already Note When uninstalling EPSON Status Monitor 3 from a multi user Windows XP 2000 environment remove the shortcut icon from all clients before uninstalling You can remove the icon by clearing t...

Page 80: ...anel 3 Double click the Add Remove Programs icon 4 Select EPSON Printer Software and click the Add Remove Note When using the Windows XP or Windows 2000 computer click Change or Remove Programs select the EPSON Printer Software then click Change Remove 1 2 ...

Page 81: ...hen the utility is uninstalled you cannot change the setting of Monitored Printers from EPSON Status Monitor 3 7 If you uninstall EPSON Status Monitor 3 click Yes in the displayed dialog box 8 Follow the on screen instructions Uninstalling the USB device driver When you connect the printer to your computer with a USB interface cable the USB device driver is also installed When you uninstalled the ...

Page 82: ...he USB device driver you cannot access any other Epson printers connected with a USB interface cable 1 Follow steps 1 through 3 of Uninstalling the Printer Software on page 79 2 Select EPSON USB Printer Devices and click Add Remove Note EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable 1 2 ...

Page 83: ...e steps to run the Epusbun exe file in the CD ROM 1 Insert the CD ROM in your computer s CD ROM drive 2 Access the CD ROM drive 3 Double click the Language WIN98 or Language WINME folder 4 Double click the Epusbun exe icon 3 Follow the on screen instructions See the Setup Guide to reinstall a printer driver ...

Page 84: ...84 ...

Page 85: ...ol panel The control panel lights show the printer s status Control Panel Buttons and Lights 1 Tear Off Font lights Flash when continuous paper is in the tear off position otherwise the lights indicate the selected font 2 Tear Off Font button Advances continuous paper to the tear off position Feeds continuous paper backward from the tear off position to the top of form position 1 6 7 2 3 4 5 ...

Page 86: ...sition Feeds continuous paper backwards to the standby position 5 Pause button Stops printing temporarily and resumes printing when pressed again When pressed for three seconds turns on the Micro Adjust mode To turn off press again 6 Paper Out light On when no paper is loaded in the selected paper source or when paper is not loaded correctly Flashes when paper has not been fully ejected or a paper...

Page 87: ...omplete 2 Hold down the Pause button for three seconds to enter the Micro Adjust mode The Pauselightbegins toflash Thethree Tear Off Font lights show the current font selection 3 Press the Tear Off Font button repeatedly to cycle through all of the available selections then stop when you reach the desired font with a pattern shown on the control panel Your selection stays in effect until you chang...

Page 88: ...iver you may sometimes need to change a default setting from the printer s control panel using the Default Setting mode The following table lists the default settings and the options you can select in the Default Setting mode The settings are explained in detail after the table For instructions on changing the default settings see Changing default settings on page 95 ...

Page 89: ...ty None Odd Even Ignore Data length 8 bit 7 bit Parallel I F bidirectional mode On Off Packet mode Auto Off Character table Standard model Italic PC 437 PC 850 PC 860 PC 863 PC 865 PC 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 All other models Italic PC 437 PC 850 PC 437 Greek PC 853 PC 855 PC 852 PC 857 PC 864 PC 866 PC 869 MAZOWIA Code MJK ISO 8859 7 ISO Latin 1T Bulgaria PC 774 ...

Page 90: ...nted on the next page Because the program margin settings in mostapplicationsoverridemarginsettingsmadefromthe control panel you should use this setting only if you cannot set your top and bottom margins using your application International character set for Italic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark1 Italic Sweden Italic Italy Italic Spain1 Pitch 10 cpi 12 cp...

Page 91: ... When auto line feed is on the printer accompanies each carriage return CR code received with a line feed code and the print position moves to the next line If the printer adds an extra line after every carriage return select Off Print direction You can select auto print direction Auto bidirectional printing Bi D or unidirectional printing Uni D Printing is normally bidirectional for faster printi...

Page 92: ...for the interface mode depending on the interface you use If your printer is connected to two computers select Auto automatic to allow the printer to automatically switch between interfaces depending on which one is receiving data Auto I F interface wait time This setting takes effect only when I F interface mode is set to Auto This setting determines how long the printer waits when it no longer r...

Page 93: ...l transfer mode is unnecessary turn this off Packet mode Make sure to select AUTO to print from Windows applications using the printer driver included in the software CD ROM that comes with the printer Turn off this mode if you encounter connection problems when you are printing from applications based on other operating systems such as DOS Character table You can select among various character ta...

Page 94: ...on to the beginning of the next line A G M Alternate Graphic Mode This setting is available only in the IBM 2390 Plus emulation mode When A G M is on the printer can use some advanced graphics commands like those available in the ESC P 2 mode Manual feed wait time This sets the amount of wait time between the time paper is inserted into the paper guide and when it is fed If the paper feeds before ...

Page 95: ...that is at least 279 mm 11 inches long and 210 mm 8 27 inches wide If you use single sheets without an optional cut sheet feeder you need to feed a new sheet of paper each time the printer ejects a printed sheet 1 Make sure paper is loaded and the printer is turned off cCaution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the print...

Page 96: ...ge describehowtochangethem and show you how the control panel lights help you make settings 6 Follow these instructions to change the default settings using the buttons on the printer s control panel 7 When you finish making settings turn off the printer and exit theDefaultSettingmode Anysettingsyouhavemaderemain in effect until you change them again Note Turn off the printer when it has finished ...

Page 97: ...you cannot fix your problem using this table go to the next section Panel light state Beep pattern Problem Solution n Pause The printer is paused Press the Pause button to resume printing Paper from another paper source is currently in the paper path Move the paper release lever back to the appropriate position and press the Load Eject button to clear the paper from the paper path Then set the lev...

Page 98: ... the remaining paper f Paper Out n Pause Continuous paper is not fed back to the standby position Tear off the printed document at the perforation then press the Load Eject button The printer feeds the paper to the standby position Press the Pause button to turn off the Pause light if necessary A single sheet of paper is not fully ejected Press the Load Eject button to eject the sheet Then press t...

Page 99: ...ble If the self test does not work contact your dealer or a qualified service person for assistance Note If you are an experienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and computer To print a hex dump turn off the printer Next hold down the Load Eject and LF FF buttons while you turn on the printer Then send data from your comp...

Page 100: ...et Plug another electrical device such as a lamp into the outlet to determine whether the outlet is operating properly The lights come on briefly and then go off The lights stay off even when the power is turned on again Cause What to do The voltage ratings of the printer and electrical outlet may not match Check that the printer s voltage rating matches the voltage of your electrical outlet If th...

Page 101: ...2000 or Windows NT 4 0 click Start point to Settings then click Printers For Windows XP click Start Control Panel then click Printers and Faxes When the icon of the printer you are using appears right clickitandselectProperties Then click the Ports or Details tab and select the appropriate port The Paper Out and Pause lights are on and the printer beeps three times Cause What to do The printer may...

Page 102: ... try to print again If the printer still does not print correctly contact your dealer The beeper sounds five times and all the lights blink Cause What to do An error has occurred Turn off the printer and turn it on again If the problem persists check for a paper jam or ribbon jam If there is no jam contactyour dealeror a qualified service person If an error occurs when you switch between single sh...

Page 103: ...o The ribbon may be worn out Replace the ribbon cartridge as described in Replacing the Ribbon Cartridge on page 132 A line of dots is missing in the printout Cause What to do The print head is damaged Stop printing and contact your dealer to have the print head replaced Dots are missing in random positions Cause What to do Either there is too much slack in the ribbon or the ribbon has come loose ...

Page 104: ...ware may be overriding your control panel setting Check the font setting in your application software Printing starts too high or too low on the page or the bottom part of one page is printed at the top of the next page Cause What to do Your application software settings may be incorrect Check the margin or top of form position setting in your application software Page length does not match the le...

Page 105: ...k Page length for tractor of the printer s default settings See About Your Printer s Default Settings on page 88 Regular gaps occur in the printout Cause What to do One inch skip over perforation may be set Set skip over perforation to off in the Default Setting mode See About Your Printer s Default Settings on page 88 ...

Page 106: ...a little to the left or right Paper feeding is crooked or the paper jams Cause What to do The paper was not fed correctly or is of the wrong type Turn off the printer and pull out the paper Insert a new sheet straight into the paper guide Make sure you re using the right type of paper See the paper specifications under Printer Specifications on page 139 Paper does not eject completely Cause What t...

Page 107: ...e or some other object The paper supply is too far away from the printer Make sure that your paper supply is within 1 meter 3 feet of the printer The printer cover may be opened Close the printer cover The edge guide positions may be incorrect Position the edge guides at the diamond shaped guide marks The holes on the sides of the paper are misaligned Check that the holes on the sides of the paper...

Page 108: ...ge from the printer Use only paper that is within the specified length range described under Printer Specifications on page 139 When you switch between single sheets and continuous paper the beeper sounds three times and the PAUSE light comes on Cause What to do You may have tried to change the paper release lever positionwhilepaperremained in the printer Return the paper release lever to the prev...

Page 109: ...eets in the bin Remove some sheets See Paper on page 144 for information on the types and quantity of paper that can be loaded with the cut sheet feeder Papermaybejammednearthe print head Look for a paper jam The edge guide positions may be incorrect Position the edge guides at the diamond shaped guide marks There may be only one sheet left in the bin Add more paper Two or more sheets feed at one ...

Page 110: ...n the paper guides to match the width of your paper You may not be using the right type of paper for the cut sheet feeder For example your paper may be too heavy or too light Make sure your paper meets the requirements of your printer and cut sheet feeder See Paper on page 144 for information on the paper specifications One page of printing has spread to two pages Cause What to do Your application...

Page 111: ...he lever back to load single sheets Paper feed is crooked or the paper jams Cause What to do The pull tractor and push tractor sprockets are not aligned correctly When using both tractors be sure that the sprockets on both are positioned evenly The paper may have too much slack Adjust the position of the sprockets to take up any slack along the width of the paper Remove slack lengthwise by rotatin...

Page 112: ...8 or 2000 Cause What to do Themotorinthecolorupgrade kit may not be installed properly Follow the instructions under Color upgrade kit on page 128 The desired color or certain characters are not printed Cause What to do Your application software may not be properly set up for color printing Use the program s setup or install procedure to check the printer setting andadjustasneeded Ifyourapplicatio...

Page 113: ...driver installation before the procedure was complete either the USB printer device driver or the printer driver may be incorrectly installed Follow these steps to check the installation and reinstall the drivers 1 Turn the printer on and plug the USB cable into the printer and the computer 2 Right click the My Computer icon on your desktop then click Properties 3 Click the Device Manager tab ...

Page 114: ...plus sign beside Other devices to view the installed devices If USB Printer appears under Other devices the USB printer device driver is not installed correctly If EPSON LQ 300 II appears the printer driver is not installed correctly If USB Printer or EPSON LQ 300 II does not appear under Other devices click Refresh or unplug the USB cable from the printer then plug it into the printer again ...

Page 115: ...Remove Then click OK 5 When the following dialog box appears click OK Then click OK again to close the System Properties dialog box 6 Turn off the printer and restart your computer Then reinstall the drivers from the beginning following the instructions in the Setup Guide ...

Page 116: ...reinstall the software as illustrated in the Setup Guide If EPSON USB Printer Devices is not registered in the Add Remove Programs list access the CD ROM and double click epusbun exe in Language WINME or Language WIN98 folder Then follow the on screen instructions Printing a Self Test Running the printer s self test helps you determine whether the printer or the computer is causing the problem If ...

Page 117: ...sition Then turn off the printer cCaution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 To run the test turn on the printer while holding down the LF FF button or Load Eject button Self test is printed in Draft characters when the LF FF button is held or in LQ characters when the Load Eject button is held 3 When using ...

Page 118: ...ns in the printer press the LF FF button to eject the printed page Then turn off the printer cCaution Do notturn offthe printerwhile itisprintingtheselftest Always press the Pause button to stop printing and the LF FF button to eject the printed page before you turn off the printer ...

Page 119: ...rial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Technical Support Web Site Go to http www epson com and select the Support...

Page 120: ...120 ...

Page 121: ...paper 82 g m or 22 lb without reloading Follow these steps to install the cut sheet feeder 1 Make sure the printer is turned off Remove the paper guide and open the paper guide cover 2 If the tractor is installed in the pull tractor position remove it and reinstall it in the push tractor position 3 Make sure the paper release lever is in the single sheet position ...

Page 122: ...eeder over the mountingposts ontheprinter Releasingthelatchleverslocks the cut sheet feeder in place latch lever 5 Slide the left paper guide so it is aligned with the triangle mark Next slide the right paper guide to roughly match the width of your paper Slide the paper support midway between the paper guides ...

Page 123: ...bonpaper orlabels in the cut sheet feeder 8 Insert up to 50 sheets of paper along the left paper guide 9 Adjust the position of the right paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely 10 Push the paper set levers back to clamp the paper against the guide rollers 11 Remove the paper supports from the edge guides Ins...

Page 124: ...k Then slide the right edge guide to fit the size of paper you will use Note To remove the paper guide from the cut sheet feeder press both release tabs and pull out the paper guide Make sure the paper guide cover is open when you print You can easily switch between continuous paper and cut sheet feeder operation See Switching back to single sheets on page 20 for details a b ...

Page 125: ... an additional pull tractor 1 Make sure the paper release lever is pulled forward to the continuous paper position Install the included tractor in the push tractor position 2 Load continuous paper on the sprocket units of the push tractor See Printing on Continuous Paper on page 15 3 Turnontheprinter Hold down the LF FFbuttontofeed paper in one page 4 Release the sprocket lock levers of the pull t...

Page 126: ...r wrinkled and lock the sprocket units in place 8 Re install the printer cover and the paper guide Roll paper holder The optional roll paper holder 8310 allows you to use your printer with 216 mm 8 5 inch roll paper like that used with telex machines This option is not available in all countries Follow these steps to install and use the roll paper holder 1 Turn off the printer and remove the paper...

Page 127: ...rholderwhenlifting the printer Only the printer s weight holds it in place 3 Push the paper release lever to the single sheet position 4 Cut the leading edge of the roll paper straight across Slide the roll paper holder shaft through the center of the paper roll 5 Set the shaft and paper roll onto the roll paper holder Orient the roll so that paper feeds from the bottom of the roll Then turn on th...

Page 128: ...single sheets until you feel resistance 7 Install the paper guide Slide the left edge guide to the center untilitstopsattheguidemark Thenslidetherightedgeguide to the opposite guide mark Color upgrade kit The optional color upgrade kit C83211 includes a color ribbon cartridge and a motor unit Follow these steps to install the kit ...

Page 129: ... paper tension unit Slide the connector cover on the printer and pull it out as shown below 2 Install the motor unit in the right hand corner of the printer with the gear facing the center of the printer Push it down firmly to fit the metal pins into the slots ...

Page 130: ...ctor on the printer 4 Slide the print head to the middle of the printer then slide the plastic part on the color ribbon to the center of the cartridge 5 Turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon ...

Page 131: ...tic hooks into the printer slots 7 WhileholdingdowntheLoad EjectandPausebuttons turn on the printer The printer prints the instructions on how to adjust the print position 8 Follow the printed instructions to adjust the print position Note Ifyouareinstructedtomovethecolorribbonadjustmentlever move the lever as shown below ...

Page 132: ... installing the EpsonNet 802 11b g Wireless and 10 100 Base Tx Ext Print Server C82437 in the printer s parallel interface port See the Administrator s Manual packaged with this option for instructions on installation and use Replacing the Ribbon Cartridge Genuine EPSON ribbon cartridge When printing becomes faint you need to replace the ribbon cartridge Genuine EPSON ribbon cartridges are designe...

Page 133: ... the printer is turned off wWarning If you have just used the printer the print head may be hot let it cool for a few minutes before replacing the ribbon cartridge 2 Open the printer cover to the upright position then pull it up to remove it EPSON black ribbon cartridge fabric 7753 EPSON color ribbon cartridge S015077 EPSON black ribbon cartridge film 7768 ...

Page 134: ...ot turn on the printer and then turn off the printer Then remove the ribbon cartridge from the printer 4 Remove the new ribbon cartridge from its package 5 Turn the ribbon tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install ...

Page 135: ...dge into the printer as shown then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots 7 Use a pointed object such as a ball point pen to guide the ribbon between the print head and ribbon guide ...

Page 136: ...Turn the ribbon tightening knob in the direction of the arrow to help feed the ribbon into place it should not be twisted or creased 9 Reinstall the paper tension unit 10 Reinstall and close the printer cover ...

Page 137: ...137 Product Information Printer Parts a edge guides b paper supports c paper guide d paper release lever e knob f control panel g printer cover h paper guide cover a c b d e f h g ...

Page 138: ...138 a serial interface b ribbon cartridge c paper thickness lever d paper tension unit e power switch f power cord g USB cable holder h tractor i USB interface j parallel interface a c b d e i j h g f ...

Page 139: ...ensed 128 cps at 17 cpi 150 cps at 20 cpi Printing direction Bidirectional logic seeking for text and graphics printing Unidirectional text or graphics printing can be selected using software commands Line spacing 1 6 inch or programmable in 1 360 inch increments Printable columns 80 columns at 10 cpi Resolution 360 360 dpi maximum Feeding method Friction feed rear paper entry Push tractor feed re...

Page 140: ...Black Magenta Cyan and Yellow Reliability Total print volume 12 million lines except print head MTBF 6 000 POH 25 duty Print head life Black ribbon 200 million strokes per wire Color ribbon 100 million strokes per wire Dimensions and weight Height 159 mm 6 26 inches Width 366 mm 14 4 inches Depth 275 mm 10 8 inches excluding the knob paper release lever etc Weight approx 4 4 kg 9 7 lb Ribbon Black...

Page 141: ... 0 7 million characters magenta 0 7 million characters yellow 0 5 million characters Film ribbon 0 2 million characters Acoustic noise Approx 49 db A ISO 7779 pattern Interfaces One standard bidirectional 8 bit parallel interface with IEEE 1284 nibble mode support one EIA 232D serial interface and one USB ver1 1 interface Buffer 32KB ...

Page 142: ...ge 10 12 cpi EPSON Script 10 cpi EPSON OCR B 10 cpi EPSON Orator 10 cpi EPSON Orator S 10 cpi EPSON Script C proportional Scalable fonts EPSON Roman 10 5 8 32 pt every 2 pt EPSON Sans Serif 10 5 8 32 pt every 2 pt EPSON Roman T 10 5 8 32 pt every 2 pt EPSON Sans Serif H 10 5 8 32 pt every 2 pt Bar code fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET ...

Page 143: ...c PC 857 Turkish PC 866 Russian PC 864 Arabic PC 869 Greek MAZOWIA Poland Code MJK CSFR ISO 8859 7 Latin Greek ISO Latin 1T Turkish Bulgaria Bulgarian PC 774 LST 1283 1993 Estonia Estonian PC 771 Lithuanian ISO 8859 2 PC 866 LAT Latvian PC 866 UKR Ukrainian PC APTEC Arabic PC 708 Arabic PC 720 Arabic PC AR 864 Arabic PC437 Slovenia PC MC PC1250 PC1251 Character sets 14 international character sets...

Page 144: ...dity 30 to 60 RH 120 V Model 220 to 240 V Model Input voltage range AC 99 to 132 V AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 6 A maximum1 4 A depending on the character type 0 3 A maximum 0 7 A depending on the character type Power consumption Approx 20 W ISO IEC 10561 letter pattern Temperature without condensation Humidity without con...

Page 145: ...mm 3 9 to 14 3 inches Cut sheet feeder 257 to 356 mm 10 1 to 14 0 inches Thickness Paper guide 0 065 to 0 14 mm 0 0025 to 0 0055 inch Cut sheet feeder 0 07 to 0 14 mm 0 0028 to 0 0055 inch Weight Paper guide 52 to 90 g m 14 to 24 lb Cut sheet feeder 64 to 90 g m 18 to 24 lb Width 100 to 257mm 3 9 to 10 1 inches Length 100 to 364 mm 3 9 to 14 3 inches Copies 1 original up to 3 copies Thickness 0 12...

Page 146: ... 22 0 inches Copies 1 original up to 3 copies Thickness 0 065 to 0 32 mm 0 0025 to 0 013 inch Gathering area up to 0 9 mm 0 035 inch Weight not multipart 52 to 82 g m 14 to 22 lb Weight one sheet of multipart 40 to 58 g m 12 to 15 lb Binding Spot glued or crimp bound on both sides Label size 23 8 63 5 mm 15 16 2 5 inches minimum 2 5 mm 0 1 inch corner radius minimum Backing sheet width 101 6 to 25...

Page 147: ...he printer may not print outside this area Single sheets and envelopes Total thickness 0 16 to 0 19 mm 0 0063 to 0 0075 inch Label weight 64 g m 17 lb Width 216 mm 8 5 inches Thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inch Weight 52 to 82 g m 14 to 22 lb A The minimum top margin is 4 2 mm 0 17 inch recommended printable area recom mended printable area ...

Page 148: ... and the maximum printable width is 203 2 mm 8 0 inches For single sheets wider than 209 2mm 8 23 inches the side margins increase proportionally to match the width of the paper C The minimum bottom margin is 4 2 mm 0 17 inch A The minimum top and bottom margins above and below the perforation are 4 2 mm 0 17 inch each recommended printable area ...

Page 149: ...203 2 mm 8 0 inches For continuous paper wider than 229 2 mm 9 0 inches the side margins increase proportionally to match the width of the paper A The minimum top margin is 4 2 mm 0 17 inch B The minimum left margin is 3 0 mm 0 12 inch The minimum right margin is 3 0 mm 0 12 inch The maximum printable width is 203 2 mm 8 0 inches recom mended printable area ...

Page 150: ...Your printer supports the EPSON ESC P 2 control codes and IBM 2390 Plus emulation control codes listed below EPSON ESC P 2 control codes Selecting an EPSON ESC P 2 printer in your software allows you to use advanced fonts and graphics General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 2 ESC 3 ESC CR ...

Page 151: ...VT ESC J Font selection ESC k ESC x ESC y ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC ESC ESC 6 ESC 7 ESC Bit image ESC Bar code ESC B Color printing ESC r ...

Page 152: ...C K ESC U ESC F Paper feeding FF LF ESC 5 ESC A ESC A AGM ESC 0 ESC 1 ESC 2 ESC 3 ESC 3 AGM CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling...

Page 153: ...153 Alternate Graphic Mode Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Bar code ESC f ESC p Download Download Command is not provided ...

Page 154: ... marking 230 V version Safety standards EN60950 EMC EN55022 class B EN61000 3 2 EN61000 3 3 EN55024 AS NZS CISPR22 class B 230 V version Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 class B EN61000 3 2 EN61000 3 3 EN55024 ...

Page 155: ...de is still dirty or dusty clean them with a soft clean cloth dampened with a mild detergent dissolved in water Keep the printer cover in place and lower it until it lies flat on the top of the printer to prevent water from getting inside the printer cCaution Never use alcohols or thinners to clean the printer these chemicals can damage the printer components as well as the case Be careful not to ...

Page 156: ...rtridge If you have just used the printer the print head may be hot let it cool for a few minutes before touching it 1 Remove any paper loaded in the printer Make sure the printer is turned off 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 3 Lower the paper guide Remove the USB cable holder 4 If a pull tractor is installed remove it If any ...

Page 157: ...157 7 Repack the printer ribbon cartridge USB cable holder and power cord in their original packing materials and place them in the printer s original box ...

Page 158: ...158 ...

Page 159: ...nting buffer The portion of the printer s memory used to store data before it is printed character table A collection of letters numbers and symbols that constitute the set of characters used in a particular language characters per inch cpi A measurement of the size of text characters continuous paper Paper that has sprocket feed holes on both sides is perforated between pages and is supplied in a...

Page 160: ...ch as scalable fonts and enhanced graphics fanfold paper See continuous paper font A style of type designated by a name such as Roman or Sans Serif form feed FF A control code and control panel button that advances the paper to the next top of form position hex dump A troubleshooting method that helps identify the cause of communication problems between the printer and the computer When the printe...

Page 161: ...e functions of a particular printer reset To return a printer to its default settings resolution A measure of the amount of detail that can be represented Resolution of printed images is measured in number of dots per inch dpi self test A method for checking the operation of the printer When you run the self test the printer prints the characters stored in its ROM Read Only Memory tear off A contr...

Page 162: ... print head prints in one direction only Unidirectional printing is useful for printing graphics because it allows precise vertical alignment You can select unidirectional printing in the printer s default setting mode See also bidirectional printing ...