&
“Cleaning the Scanner Glass” on page 175
&
Printed Characters Are Incorrect or Garbled
❏
Connect the USB cable securely to the printer and the computer.
❏
Cancel any paused print jobs.
❏
Do not put the computer manually into the
Hibernate
mode or the
Sleep
mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏
If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏
Windows
Clear
Mirror Image
on the printer driver's
More Options
tab.
❏
Mac OS
Clear
Mirror Image
from the print dialog's
Print Settings
menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are often low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏
Clean the paper path.
❏
Clean the scanner glass.
❏
Clean the ADF.
❏
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
❏
When the paper is smeared, lower the copy density setting.
Related Information
&
“Cleaning the Paper Path for Ink Smears” on page 170
&
“Cleaning the Scanner Glass” on page 175
&
“Cleaning the ADF” on page 173
&
“Basic Menu Options for Copying” on page 121
User's Guide
Solving Problems
214