Related tasks
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - OS X
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer
or through only one USB hub.
• Check the connection setting and test the connection using Epson Scan Settings:
•
Windows 8.x
: Navigate to the
Apps
screen and select
EPSON Scan Settings
. Click the
Test
button.
•
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Click the
Test
button.
•
OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
.
Click the
Test
button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
• If you cannot start Epson Scan in Full Auto Mode, your original may have a very dark or bright
background, or be very large. Try scanning in another Epson Scan mode instead.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner
or
Source
setting.
Parent topic:
Solving Scanning Problems
Related tasks
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - OS X
87
Summary of Contents for Perfection V800 Photo
Page 1: ...Perfection V800 Photo V850 Pro User s Guide ...
Page 2: ......
Page 6: ...Copyright Attribution 107 6 ...
Page 17: ...2 Disconnect the cover cable 3 Open the scanner cover 17 ...
Page 37: ...7 Open the scanner cover and remove the document mat if necessary 37 ...
Page 43: ...You see a window like this 43 ...
Page 50: ...You see this window 50 ...
Page 59: ...You see this window 59 ...
Page 83: ...Parent topic Cleaning and Transporting Your Scanner 83 ...