Epson R320 - Stylus Photo Color Inkjet Printer, Manual

Page 1: ... up your printer and installing the printer software Standalone Operation Guide This guide provides information for direct printing troubleshooting tips and customer support information Reference Guide The Reference Guide contained on the CD ROM provides detailed information about printing with a computer maintenance and problem solving ...

Page 2: ...of any options or any consumable products other than those designated as OriginalEpson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation EPSON is a ...

Page 3: ...ory Stick Memory Stick Duo Memory Stick PRO and Memory Stick PRO Duo are trademarks of Sony Corporation xD Picture Card is a trademark of Fuji Photo Film Co Ltd General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Copyright 2005 by Seiko Epson Corporation All rights res...

Page 4: ...Memory Cards 21 Basic Printing 24 Printing on CD DVD 31 Canceling Printing Using the Control Panel 38 Ejecting Memory Cards 38 Various Setting 39 Advanced Printing 39 More Options 42 Exif Print and PRINT Image Matching 50 DPOF Settings 53 PRINT Image Framer 54 Digital Camera Direct Printing 56 Storing and Loading the Settings 57 Backup 59 Printing with an External Device 60 Replacing Ink Cartridge...

Page 5: ...to Print Quality 85 Paper Does Not Feed Correctly 85 Printer Does Not Print 89 Print Head Carriage Problem 90 Printing Problems when Using the Bluetooth Photo Print Adapter 91 Communication Error 91 Canceling Printing 93 Customer Support 94 Contacting Customer Support 94 Technical Support Web Site 95 Options and Consumable Products 96 Options 96 Consumable products 96 Printer Specifications 98 Pri...

Page 6: ...wer cord that comes with this product Use of another cord may result in fire or electric shock This product s power cord is for use with this product only Use with other equipment may result in fire or electric shock Be sure your AC power cord meets the relevant local safety standard Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Avo...

Page 7: ...lowing conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or the casing damaged the printer does not operate normally or exhibits a distinct change in performance When connecting this product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a co...

Page 8: ...n angle When storing or transporting the printer do not tilt it stand it on its side or turn it upside down Otherwise ink may leak from the cartridges Leave enough space in front of the printer for the paper to be fully ejected Avoid places subject to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light or heat sources Avoid places subject to dust ...

Page 9: ... otherwise you may damage the printer Always turn the printer off using the P power button When this button is pressed the LCD panel goes blank Do not unplug the printer or turn off the power to the outlet until the LCD panel goes blank Before transporting the printer make sure that the print head is in the home far right position and the ink cartridges are in place Leave the ink cartridges instal...

Page 10: ...preview monitor The LCD panel or preview monitor may contain a few small bright or dark spots These are normal and do not mean that they are damaged in any way Only use a dry soft cloth to clean the LCD panel or the preview monitor Do not use liquid or chemical cleansers If the LCD panel on your printer s control panel or preview monitor is damaged contact your dealer If the liquid crystal solutio...

Page 11: ...n wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not remove or tear the label on the cartridge this can cause leakage Install the ink cartridge immediately after you remove it from its package If you leave a cartridge unpacked for a long time befo...

Page 12: ...rmation such as the amount of ink remaining so that the cartridge may be removed and reinserted freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer A valve in the ink supply...

Page 13: ...e the introduction of energy efficient personal computers monitors printers fax machines copiers scanners and multifunction devices in an effort to reduce air pollution caused by power generation Their standards and logos are uniform among participating nations Warnings Cautions and Notes wWarnings must be followed carefully to avoid bodily injury cCautions must be observed to avoid damage to your...

Page 14: ...rts and Control Panel Functions Printer Parts edge guides output tray paper support printer cover sheet feeder output tray extension external Device USB connector CD DVD guide memory card slot cover preview monitor ...

Page 15: ...ory card slot enlarged figure MemoryStick MemoryStick PRO SD MultiMediaCard memory card slot SmartMedia xD Picture Card memory card slot CompactFlash Type II memory card slot memory card light computer USB connector ...

Page 16: ...16 Control Panel cartridge cover control panel print head LCD panel g a f k j i h b c d e ...

Page 17: ... LCD panel selected via the buttons on the control panel f Maintenance button Refer to the following table for details g Power button Refer to the following table for details h Back button Returns to the main menu on the LCD panel i Up Down arrow buttons Move the cursor on the LCD panel Increase and decrease numbers being entered j OK button Opens the setting menu and selects the item to be set on...

Page 18: ... Replacement utility Displays the Ink Cartridge Replacement menu when the maintenance light is off and the button is pressed when in Advanced Mode If the Maintenance button is pressed when in Basic Mode nothing happens Light Description Maintenance On or flashes when an error occurs On the LCD panel check the description of the error Basic Print mode On when Basic Print mode is selected Advanced P...

Page 19: ...inting directly from a memory card For printing from a computer double click the ESPR320 Reference Guide icon on the desktop Loading Single Sheets of Paper Follow the steps below to load paper into the printer 1 Open the paper support then slide out the extension 2 Lower the output tray and slide out the extension 3 Position the left edge guide so that the distance between the two guides is slight...

Page 20: ... enough space in front of the printer for the paper to be fully ejected Always load paper into the sheet feeder short edge first Make sure that the paper stack is flush with or lower than the triangular load limit mark on the edge guide Make sure the CD DVD tray is not inserted in the printer and the CD DVD guide is up Media Type Loading Capacity EPSON Photo Paper Up to 20 sheets EPSON Matte Paper...

Page 21: ...torage media that can be used with this printer are shown below Adapter required EPSON Premium Semigloss Photo Paper Up to 20 sheets EPSON Photo Stickers One sheet at a time EPSON Iron On Cool Peel Transfer Paper One sheet at a time Loadable storage media CompactFlash MagicGate Memory Stick Memory Stick Memory Stick PRO Memory Stick Duo Microdrive MultiMediaCard SD Card SmartMedia miniSD card xD P...

Page 22: ...that meet the following requirements 1 DCF stands for the Design rule for Camera File system standard set by the Japan Electronics and Information Technology Industries Association JEITA 2 Supports Exif Version 2 1 2 2 Note File names containing double byte characters are not valid when printing directly from a memory card Digital camera DCF compliant 1 File format JPEGformatimagefiles 2takenwitha...

Page 23: ...d as shown in the illustration When the memory card is inserted correctly the memory card light will come on CompactFlash Microdrive Memory Stick Memory Stick PRO MagicGate Memory Stick Memory Stick Duo MultiMediaCard SD Card miniSD card Memory Stick PRO Duo MagicGate memory Stick Duo SmartMedia xD Picture Card ...

Page 24: ... from static electricity If you touch the memory card when it is inserted in the printer it may cause the printer to malfunction Before loading the Memory Stick Duo Memory Stick PRO Duo miniSD Card and MagicGate Memory Stick Duo attach the adapter provided with it Basic Printing This printer has two print modes Basic and Advanced Basic mode makes it easy to select photos print or make copies Advan...

Page 25: ... to print 1 Make sure that Basic Mode is selected Note When Advanced Mode is selected press the Basic Advanced mode switch button then press the OK button to switch to Basic Mode 2 Make sure Select Photo is highlighted then press the OK button to open the menu 3 Press the u button to select Index then press the OK button 4 Make sure that 1 each is indicated as the Copies setting ...

Page 26: ... cmsize ofPremium GlossyPhoto Paperwith Borderless and normalprint quality 1 If you have printed an index find the number of photo that you want to print from the index The number is printed under the photo If not proceed to Step 2 2 Press the u or d button to select Select Photo then press the OK button Index Photo Number ...

Page 27: ...ss the OK button to open the Copies counter select the number you want to print then press the OK button 5 Press the Print button to start printing Print all photographs on the memory card All Print all photographs on the memory card 1 Select All as the Select Photo then press the OK button Note The first image is displayed on the preview monitor ...

Page 28: ...ed photographs from the memory card 1 Select Individual as the Select Photo then press the OK button 2 Press the u or d button to select the photo number you want to print then press the OK button The selected number is displayed on the preview monitor 3 Press the u or d button to select the number of copies you want to print then press OK button You can select up to 10 copies 4 Repeat steps 2 thr...

Page 29: ...umbers of all the photos you want to print have been registered press the Print button to print the selected photographs Print the DPOF data This printer conforms to DPOF Digital Print Order Format version 1 10 DPOF lets you set the photo numbers and the number of copies for photos on the digital camera before you print To create DPOF data that supports DPOF you must use a digital camera that supp...

Page 30: ...rint a range of photographs Range Print a range of selected photographs from the memory card 1 Select Range as the select Photo then press the OK button 2 Press the u or d button to select the number of the first photo you want to print From then press the OK button Next select the number of the last photo you want to print To then press the OK button 3 Select the number of Copies and press the Pr...

Page 31: ...computer It provides step by step instructions on how to load the CD DVD in the printer how to select the print layout and how to adjust the print settings Refer to the Reference Guide on the desktop if you are printing from a computer connected to the printer When printing on CD DVD keep the following points in mind Note Use only CD DVD media labelled as suitable for printing for example Printabl...

Page 32: ... to CD DVD print mode message appears when you open the CD DVD guide and the print settings are automatically set to those for printing onto CD DVDs Note An error occurs if the CD DVD guide is opened while printing or if paper is loaded in the sheet feeder 3 Insert the memory card containing the photo data you want to print into the memory card slot Selecting the Layout 1 Make sure that Layout is ...

Page 33: ...red photo checking with the preview monitor then press the OK button Note This screen appears when 4 photo or 12 photo has been selected in the Layout settings One photo will be printed on the CD DVD centered on the hole in the middle of the disc Four photos will be printed on the CD DVD with one image in each of four quarters 12 photos will be printed on the CD DVD arranged in a circle around the...

Page 34: ...d is displayed at the bottom of the LCD display When selecting photos for the 4 photo or 12 photo layout setting you can select a number of images less than the total Unused areas of the layout will be left blank If you specify a number of images greater than will fit on one CD DVD the extra images will be added to a layout for an extra CD DVD and the printer will ask you to load another CD DVD af...

Page 35: ...ter cover 4 Press the Back button to return to the Layout screen The selected image is displayed on the preview monitor Then press the Print button to print the CD DVD Note We recommend thatyouprint a test of the layoutona test CD DVD before printing on a real CD DVD If necessary you can adjust the print position See Adjusting the Print Position on page 36 for details If an error message appears o...

Page 36: ...button 2 To move the image up or down press the u button to select CD DVD Print Position Adjustment Up Down and press the OK button 3 Press the u or d button to select the direction and amount to move the image then press the OK button 4 To move the image left or right press the d button to select CD DVD Print Position Adjustment Left Right and press the OK button ...

Page 37: ...after ithasbeen turned off so you do not need to adjust the position each time you use the CD DVD function Adjusting the Print Density Follow the steps below to adjust the amount of ink used when printing photos on a CD DVD This adjusts the depth of color in the printed image 1 Press the u or d button to highlight CD Setting and press the OK button 2 Select Color Density and press the OK button 3 ...

Page 38: ...ds After printing all of the jobs eject the memory card 1 Make sure that the memory card light is not flashing 2 Open the memory card slot cover then pull the card out to eject the memory card cCaution The handling method varies depending on the storage media Be sure to refer to the documentation packaged with your memory card for details Do not remove memory cards or turn off power to the printer...

Page 39: ...memory card All Print all photographs on the memory card Index Print an index of all photographs on the memory card Range Print a range of Photographs on the memory card DPOF This option is automatically displayed when a memory card contains data whose printing instruction is set with a DPOF compatible digital camera Even if DPOF is selected DPOF does not work when a memory card does not contain d...

Page 40: ...ory card Individual Print selected photographs from the memory card Glossy Print on EPSON Premium Glossy Photo Paper or EPSON Premium Semigloss Photo Paper Photo Print on EPSON Photo Paper Matte Print on EPSON Matte Paper Heavyweight Plain Print on plain paper EPSON Premium Ink Jet Plain Paper or EPSON Bright White Ink Jet Paper Stickers Print on EPSON Photo Stickers Iron on Print on EPSON Iron On...

Page 41: ...ayout Upper half Prints in the upper half without a border Double Prints two images landscape on one page Quarter Prints four images portrait on one page Octet Prints eight images landscape on one page 20 Prints 20 images landscape on one page Index Print 80 images landscape on one page Jewel Case Prints to the size of a CD case without a border and with perforation lines Jewel Case Index Prints 1...

Page 42: ...s print a single sheet to confirm quality More Options Photo Number When All Range or Individual is selected as the Select Photo this setting allows you to specify the number of the photo that you want to enhance or correct using the More Options The default setting here is All which means the settings will affect all of the photos to print Zoom This setting allows you to zoom in on a specific poi...

Page 43: ...te When the photo is zoomed the image may become blurry depending on the resolution of the original photo Filter This setting can be used to adjust the color tones used for printouts by applying a filter before the photos are printed The default setting is None Example Center 1 5 None No filter is applied to the printouts B W Photos are printed in grayscale similar to a black and white photo Sepia...

Page 44: ...nger to print when this option is enabled Contrast This setting can be used to adjust the contrast for printouts which makes light areas of the image appear lighter and dark areas darker P I M PRINT Image Matching Print with the PRINT Image Matching function If the photo data does not include PRINT Image Matching data try printing with PhotoEnhance PhotoEnhance Images imported from the memory card...

Page 45: ...ault setting is Standard Sharpness This setting allows you to adjust the sharpness of your printouts The default setting is Standard Date This setting is to print the date information contained in your photo data The default setting is None The following examples show the format options for setting the date None Does not print the date mmm dd yyyy Dec 31 2002 dd mmm yyyy 31 Dec 2002 yyyy mm dd 200...

Page 46: ...tion conforms to Exif standard the information can be printed with this setting Following information will be printed Exposure time Shutter speed Exposure time takes precedence if both values exist ex 1 30s F number ex F2 8 ISO speed rate ex ISO100 The default setting is Off None Does not print the time 12 hour system 10 00 24 hour system 22 00 On Prints photo information Exposure time Shutter spe...

Page 47: ...gins may appear at the left and right of the photo depending on the print size and aspect ratio Quality This setting allows you to adjust the quality of your printouts The default setting is High Bidirectional Printing This setting activates bidirectional printing so your printer prints both left to right and right to left Bidirectional printing speeds up printing but decreases print quality By de...

Page 48: ...dge Replacement The ink cartridge can be replaced by selecting this option See Replacing an Ink Cartridge on page 64 Head Cleaning The print head can be cleaned by selecting this option See Cleaning the Print Head on page 71 Nozzle Check A nozzle check pattern can be printed by selecting this option See Checking the Print Head Nozzles on page 70 Paper Feed Paper Eject Press the OK button in this m...

Page 49: ...ts whether or not writing from a computer to a memory card is allowed when the printer is connected to the computer By default the setting is Enable Platen Gap Adjusts the size of the gap between the platen and the print head Select Wide if your printouts are rubbed while printing Enable Writing to the card from computer is allowed Writing deleting formatting and creation of files directories are ...

Page 50: ...yption BT Passkey Setting BT Device Address These setting are available when the optional Bluetooth Photo Print Adapter is connected to the printer For more details refer to the Using the Bluetooth Photo Printer Adapter in the Online Reference Guide Exif Print and PRINT Image Matching Exif Version 2 2 also called Exif Print an international standard for digital cameras and PRINT Image Matching all...

Page 51: ...ure mode white balance gain control contrast saturation and sharpness among other attributes The printer then corrects and enhances the photo data using this information and prints an image that reflects the original scene captured by the digital camera The Exif and P I M icons appears when the first photograph in the memory card has PRINT Image Matching or Exif Print information and when All Rang...

Page 52: ...ast and brightness settings among other attributes A printer equipped with PRINT Image Matching is able to interpret these commands and faithfully reproduce the characteristics of the image captured by the digital camera Note See the relevant device instruction manual for details concerning the use of devices loaded with the PRINT Image Matching function Please check with the input device manufact...

Page 53: ...ers and the number of copies for photos on the digital camera before you print To create DPOF compliant data you must use a digital camera that supports DPOF For the details about DPOF settings see your digital camera s documentation 1 Load paper and a memory card which contains DPOF data Select Photo turns into DPOF as soon as you load the memory card To exit DPOF mode select the other settings a...

Page 54: ...ool otherwise the P I F file name will not appear on the LCD panel 2 Select All Range Photo number or Individual from the Select Photomenu Indexcannotbe usedwithPRINTImage Framer data 3 Select the type of paper loaded in the printer from the Paper Type menu 4 Select the size of paper loaded in the printer from the Paper Size menu Be sure the size of paper loaded matches that specified for the PRIN...

Page 55: ...Framer data is located at the bottom of the Layout menu Note You can view PRINT Image Framer layout images on the preview monitor but you cannot view photos images at this time 6 Specify the photos that you want to print and the number of copies of each using the Select Photo and Copies menus 7 Press the Print button to start printing ...

Page 56: ...re that no memory card is loaded 3 Use theprinter scontrolpaneltoadjusttheprintsettings e g paper size paper type and layout 4 Turn on the digital camera then connect the printer and the digital camera with a USB cable 5 Use the digital camera to select the photo you want to print Be sure to make the desired print settings on the digital camera because the digital camera settings generally take pr...

Page 57: ...me of the settings on your digital camera may not be reflected in the output because of the printer s specifications Depending on the type of digital camera images containing DPOF information may not be available for CD DVD printing Storing and Loading the Settings You can store the settings on the LCD panel you use frequently to each of Custom buttons and load the stored settings easily by pressi...

Page 58: ... the ink cartridge and aligning the print head You can store the settings for Filter Brightness Saturation Contrast and Sharpness when All is set as Photo Number in More Options Follow the steps below to store the settings on the LCD panel to the Custom buttons 1 Make the settings that you want to use 2 Press the Custom button for more than two seconds The message The present settings have been sa...

Page 59: ... if the storage media is not formatted for DOS or Windows Follow the instructions on the LCD panel to format the storage media You can backup up to 512 times to one storage medium with the exception of CD R The media except CD R must be formatted for DOS or Windows The format for writing to CD R is Multisession Mode 1 and the file system is ISO 9660 Due to the ISO 9660 file system the contents of ...

Page 60: ...O magneto optical drive Zip drive CD R RW drive or USB Flash Drive and print data directly from these devices Connecting an external device cCaution Not all of the devices that can be connected with USB cable are supported Contact your regional customer support for details Do not connect USB devices other than an external storage device such as a printer or mouse The printer may fail Do not connec...

Page 61: ... the printer is connected to a computer the computer cannot recognize the external storage device Insert the USB cable to the external device USB connector and insert the other connector into the external storage device ...

Page 62: ...device it prints out the photo data in the memory card Select the folder in which the photo data you want to print out is registered using the Folder Selection menu if data in the external storage device has been backed up using the backup function of the printer The Folder Selection menu is displayed when data in the external storage device is recognized and pressing the Back button 3 Set the ind...

Page 63: ...ss the u or d buttons in Advanced mode to scroll the screen until More Options appears The ink icons appear beneath More Options on the LCD panel Ink icon indicates the amount of the ink remaining as follows ink icon Ink icon Status comes on Ink remaining and blinks Ink cartridge is nearly empty blinks Ink cartridge is empty Replace with a new one ...

Page 64: ...ay be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately cCaution Epson recommends the use of genuine Epson ink cartridges Epson warranties do not cover damage to your printer caused by the use...

Page 65: ...g the printer s control panel buttons 1 Make sure that the printer is on but not printing then open the paper support the printer cover and lower the output tray Note MakesuretheCD DVDtrayisnotinsertedintheprinterbefore you replace the ink cartridge To check the ink Levels press the d button in Advanced Mode to scroll to the next screen The ink icon displayed in the LCD panel flashes when the ink ...

Page 66: ...nd press the OKbutton The ink cartridge moves slowly to the ink replacement position cCaution Do not move the print head by hand as this may damage the printer Always press the OK button to move it 4 Remove the new ink cartridge from the package ...

Page 67: ...nd dust store it in the same environment as the printer Be sure to store the cartridge as shown in the illustration Note that there is a valve in the ink supply port making covers or plugs unnecessary but care is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink supply port or surrounding area Be sure to always install an ink cartridge into the printer i...

Page 68: ...oroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems continue after a thorough flushing see a doctor immediately 6 Place the ink cartridge vertically into the cartridge holder Then push the ink cartridge down until it clicks into place 7 When you are finished replacing the cartridge close the cartridge cover and the printer cove...

Page 69: ...harged Never turn the power supply to the printer off before the completion message is displayed Doing so can result in incomplete charging of ink 9 When the message Ink cartridge replacement is complete is displayed in the LCD panel press the OK button Note If the ink end error occurs after the print head moves to its home position the ink cartridge may not be installed properly Press the mainten...

Page 70: ...first Make sure the CD DVD tray is not inserted in the printer and the CD DVD guide is up before using the Nozzle check utility Using the control panel buttons Follow the steps below to check the print head nozzles using the control panel buttons 1 Check that no warnings or errors are displayed on the LCD panel 2 Make sure that A4 or Letter size paper is loaded in the sheet feeder 3 Press the main...

Page 71: ...nd white but the actual test prints in color CMYK If the nozzle check page does not print satisfactorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head Cleaning the Print Head If you find that the printout is unexpectedly faint or...

Page 72: ...ge at this moment press Stop button to return the print head to its home position Make sure the CD DVD tray is not inserted in the printer before using the Head Cleaning utility Using the control panel buttons Follow the steps below to clean the print head using the control panel buttons 1 Check that no warnings or errors are displayed on the LCD panel 2 Press the maintenance button in Advanced mo...

Page 73: ...ins a problem after replacing the ink cartridges contact your dealer To maintain print quality we recommend printing a few pages at least once every month Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding you may be able to solve this problem from the LCD panel Note Make sure the CD DVD tray is not inserted in the printer and the CD DVD guide is up before...

Page 74: ...e instructions displayed on the LCD panel and press the OK button The following alignment sheet is printed 5 From the alignment pattern in set 1 on the printed test sheet choose the vertical line that is aligned best Press the u or d button to select the corresponding line number and press the OK button ...

Page 75: ...75 English 6 Repeat step 5 for the alignment patterns in sets 2 3 and 4 7 Press the OK button to finish ...

Page 76: ...eet feeder 4 If the outer case or the inside of the sheet feeder is dirty wipe itwithasoft clean clothdampenedwithmilddetergent Keep the printer cover closed to prevent water from getting inside 5 If the inside of the printer accidentally gets soiled with ink wipe it off with a damp cloth 6 If ink have leaked inside the printer wipe the inside of the printer with a soft clean cloth wWarning Be car...

Page 77: ... Ifyouneedtotransportyourprinter carefullyprepareandrepack it as described below using the original box or a similar box that the printer fits snugly into and packing materials Follow the steps below cCaution When storing or transporting the printer do not tilt it stand it up vertically or turn it upside down Otherwise ink may leak from the cartridge Leave the ink cartridges installed Removing the...

Page 78: ...er cover 5 Close the CD DVD guide if it is open Raise the output tray close the printer cover and the paper support 6 Attach the protective materials to both sides of the printer 7 Repack the printer and power cord in the original box 8 Keep the printer level during transport 9 Be sure to remove the protective materials and tape from the printer before using it again ...

Page 79: ...Solution Ink out Black T0481 Cyan T0482 Magenta T0483 Yellow T0484 Light Cyan T0485 Light Magenta T0486 The genuine Epson ink cartridges listed above are recommended for replacement Replace the ink cartridges shown with a new ones Paper is not set correctly Set the paper correctly then press the maintenance button Load paper in the sheet feeder and press the maintenance button to turn this light o...

Page 80: ...inter are at the end of their service life See your printer s documentation for details Contact your dealer Multi page feed error Multiple pages have been fed into the printer at once or the wrong paper size has been fed into the printer Remove and reload the paper then press the maintenance button Remove and reload the paper thenpress the maintenance button Close the CD DVD guide Close the CD DVD...

Page 81: ...ct to the printer System error Simultaneously press and hold the Power and Stop button for 7 seconds to turn off the printer Turn the printer off and after a fewseconds turn it on again If the error is not cleared contact your dealer Error Display Solution Ink low Ink icon blinks Obtain a replacement ink cartridge Printing from computer 1 Communicating with computer Please wait Start printing from...

Page 82: ...ter opening their packages Use the genuine Epson ink cartridges Check the LCD panel If the ink icon is flashing or a message is displayed replace the appropriate ink cartridge See Replacing an Ink Cartridge on page 64 Make sure that the Paper Type selected in the LCD panel is appropriate for the type of media loaded in the printer Vertical misalignment or banding Make sure that the printable side ...

Page 83: ...Cartridge on page 64 If you have just replaced an ink cartridge make sure the date on the box has not expired Also if you have not used the printer for a long time replace with new ink cartridges See Replacing an Ink Cartridge on page 64 Blurry or smeared printout Use only paper recommended by Epson See Paper on page 98 Use genuine Epson ink cartridges Make sure that the printer is on a flat stabl...

Page 84: ... media or transparencies place a support sheet or a sheet of plain paper beneath the stack or load only one sheet at a time Do not touch or allow anything to come into contact with the printed side of transparencies or paper with a shiny finish After printing documents on transparencies or glossy media allow the ink to set for a few hours before handling them Run the Head Cleaning utility See Clea...

Page 85: ...dry paper several times If the problem persists ink may have leaked inside the printer In this case wipe the inside of the printer with a soft clean cloth See Cleaning the Printer on page 76 Paper Does Not Feed Correctly Paper does not feed Remove the stack of paper and make sure of the following The CD DVD tray is not inserted in the printer and CD DVD guide is up when printing on paper The paper...

Page 86: ...d the paper again See Loading Single Sheets of Paper in the online Reference Guide Multiple pages feed Make sure that the paper stack is flush with or lower than the triangular load limit mark on the edge guide Make sure that the paper stack fits under the tabs inside the edge guides Make sure that the left edge guide is snug to the left edge of the paper Make sure that the paper is not curled or ...

Page 87: ...ce If your paper jams frequently make sure of the following The paper is smooth not curled or wrinkled The paper is of high quality The printable side of the paper is face up in the sheet feeder The paper stack was fanned before loading The paper is not loaded above the triangular load limit mark on the left edge guide The paper stack fits under the tabs inside the edge guides The number of sheets...

Page 88: ...he maintenance button then open the printer cover and remove the paper Also check the Paper Size setting in the LCD panel If the paper is wrinkled when it comes out it may be damp or too thin Load a new stack Note Store any unused paper in its original packaging in a dry area CD DVD tray is ejected when sending a CD DVD print job If the CD DVD tray is ejected when you send a CD DVD print job and a...

Page 89: ...structions See Error Warning Display on page 79 for the explanation of warnings and error messages LCD panel came on and then went out The printer s voltage may not match the outlet rating Turn off the printer and unplug it immediately Then check the printer labels cCaution Ifthe voltage does not match DO NOTPLUG YOUR PRINTER BACK IN Contact your dealer Maintenance light is flashing or on Make sur...

Page 90: ...is low Obtain a replacement cartridge of the appropriate type To determine which cartridge is low see Replacing an Ink Cartridge on page 64 If the maintenance light is on and ink is out replace the appropriate ink cartridge Print Head Carriage Problem If the carriage cover does not close or the print head carriage does not move to its home position open the carriage cover and push the ink cartridg...

Page 91: ...power light does not turn on Cause What to do Thepowercordmaynotbe properly plugged into the electrical outlet Turn off the printer and check the power cord connections between the printer and the electrical outlet Then turn the printer back on The electrical outlet may becontrolledbyan outside switch or an automatic timer Make sure that the switch is turned on or plug another electrical device in...

Page 92: ...y have occurred See Error Warning Display on page 79 Your printer may have broken Print the nozzle check pattern to see if the printer is broken See Running a printer operation check in the online Reference Guide If the printer does not print it may be broken Contact your dealer Your application software is not properly set up for your printer Makesurethat theprinteris selected in your application...

Page 93: ...rinting you may need to cancel printing To stop printing in progress press Stop button The printer will cancel all print jobs and stop printing and eject any pages or CD DVD tray that were printing Depending on the printer s status printing may not stop immediately ...

Page 94: ...formation on how to contact EPSON Customer support They will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name...

Page 95: ...select the Support section of your local EPSON web site for the latest drivers FAQs manuals and other downloadables Epson s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your printer documentation ...

Page 96: ...al video cameras PDAs Mobile PCs and other devices that support Bluetooth wireless technology without cables when connected to the printer Bluetooth unit C824 Note The asterisk is a substitute for the last digit of the product number which varies by location Refer to the Using the Bluetooth Photo Printer Adapter in the online Reference Guide Consumable products The following ink cartridges and Eps...

Page 97: ... most high quality printing needs See Media type settings on page 105 Note The availability of special media varies by location For the latest information on media available in your area contact EPSON customer support web site See Contacting Customer Support on page 94 Type of ink Product numbers of ink Black ink cartridge T0481 Color ink cartridge Cyan Magenta Yellow Light Cyan Light Magenta T048...

Page 98: ...manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Printing method On demand ink jet Nozzle configuration Monochrome black 90 nozzles Color cyan magenta yellow light cyan light magenta 450 nozzles 90 5 colors ...

Page 99: ...4 210 297 mm 10 15 cm 4 6 in 13 18 cm 5 7 in A6 105 148 mm A5 148 210 mm B5 182 257 mm 9 13 cm 3 5 5 in 13 20 cm 5 8 in 20 25 cm 8 10 in Letter 8 1 2 11 in Legal 8 1 2 14 in Paper types Plain bond paper special paper distributed by Epson Thickness for plainbond paper 0 08 to 0 11 mm 0 003 to 0 004 inch Weight for plain bond paper 64 g m 17 lb to 90 g m 24 lb Size Envelope 10 4 1 8 9 1 2 in Envelop...

Page 100: ... decline in the top and bottom areas of the printout or the area may be smeared Normal Borderless Diagonal lines show printable area A The minimum top margin is 3 0 mm 0 12 B L The minimum left margin is 3 0 mm 0 12 B R The minimum right margin is 3 0 mm 0 12 C The minimum bottom margin is 3 0 mm 0 12 A C B L B R ...

Page 101: ... ink cartridges not manufactured by Epson Do not use an ink cartridge if the date on the package has expired Do not refill the ink cartridge The printer calculates the amount of ink remaining using an IC chip on the ink cartridge so even if the cartridge is refilled the IC chip will report that it is empty Color Black Cyan Magenta Yellow Light Cyan and Light Magenta Cartridge life Within 6 months ...

Page 102: ...inches Depth 476 mm 18 7 inches Height 289 mm 11 4 inches Weight 6 0 kg 13 2 lb without the ink cartridges 120 V Model 220 240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4 A Max 0 6 A 0 2 A Max 0 4 A Power consumption Approx 13 W ISO10561 Letter Pattern Approx 3 0 W in Sleep mode Approx 0 3 W in power...

Page 103: ... the back of the printer for the voltage of your printer Environmental Without condensation Temperature Operation 10 to 35 C 50 to 95 F Storage 20 to 60 C 4 to 140 F 1 month at 40 C 104 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH ...

Page 104: ...Stick PRO card slot Compatible with Memory Stick Standard version 1 3 Compatible with Memory Stick Standard Memory Stick PRO Format Specifications version 1 0 SD MMC card slot Compatible with SD Memory Card Specifications PART1 Physical Layer Specification Version 1 0 Compatible with MultiMediaCard Standard xD Picture card Slot Compatible with xD Picture card Card Specification Version 1 00 ...

Page 105: ... type under which it is grouped shown in larger type For some media there are several Media Type settings from which to choose Compatible memory cards CompactFlash SmartMedia Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo MagicGate Memory Stick MagicGate Memory Stick Duo Microdrive SD Secure Digital Card MultiMediaCard miniSD card xD Picture Card Voltage Requirements 3 3 v Max...

Page 106: ...EPSON Matte Paper Heavyweight A4 S041256 EPSON Photo Paper A4 S041140 S041622 S041857 EPSON Photo Paper 10 15 cm 4 6 in S041134 EPSON Premium Glossy Photo Paper A4 S041287 S041624 EPSON Premium Glossy Photo Paper 10 15 cm 4 6 in S041822 EPSON Premium Glossy Photo Paper 13 18 cm 5 7 in S041875 EPSON Premium Semigloss Photo Paper A4 S041332 EPSON Premium Semigloss Photo Paper 10 15cm 4 6 in S041765 ...

Page 107: ...t your regional customer support for details EPSON Photo Stickers 4 S041176 EPSON Photo Stickers 16 S041144 Connectivity Universal Serial Bus Bit rate 12 Mbps Full speed device Connector type USB Series A Recommended cable length Less than 2 meters Power supply Maximum current is 500 mA ...

Page 108: ...ls U S model European model Safety UL 60950 CSA No 60950 EMC FCC Part 15 Subpart B Class B CSA C108 8 Class B Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 ...