Epson R380 - Stylus Photo Color Inkjet Printer, Printer Basics Manual

Page 1: ...Printer Basics ...

Page 2: ...ed as Original Epson Products or Epson Approved Products by Seiko Epson Corporation A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad...

Page 3: ... Photos 26 Restoring Default Settings 27 Printing From a Camera or Phone 28 Printing From a PictBridge Camera or Phone 28 Printing From a Mobile Phone 30 Printing on CDs and DVDs 31 Measuring Your CDs DVDs 31 Inserting a CD or DVD 32 Printing Memory Card Photos on a CD or DVD 34 Returning the Output Tray to the Paper Position 36 Printing a Jewel Case Insert 37 Printing From Your Computer 38 Printi...

Page 4: ...48 Checking the Print Head Nozzles 48 Cleaning the Print Head 49 Aligning the Print Head 50 Replacing Ink Cartridges 51 Solving Problems 57 LCD Screen Messages 57 Problems and Solutions 59 Where To Get Help 62 Notices 63 Index 69 ...

Page 5: ...these things without ever turning on your computer Of course your printer can do lots more when you connect it to your Windows or Macintosh computer For additional instructions see the on screen User s Guide by selecting the icon for it on your desktop Please follow these guidelines as you read your Epson Stylus Photo R380 instructions Warning Warnings must be followed carefully to avoid bodily in...

Page 6: ...e Mode lights flash back and forth Press any button to reactivate the printer Stop printing cancel settings Check ink status maintain the printer adjust CD DVD print position backup photos restore defaults make PictBridge or Bluetooth settings Print on CD DVDs View and print photos and videos on card Display 1 to 16 photos crop or zoom a photo ...

Page 7: ...h draft plain paper is fine However for the best results use one of Epson s special ink jet papers designed for your printer For example photos look great printed on Epson Ultra Premium Photo Paper Glossy See page 10 for a list of Epson papers and ordering information 1 Open the paper support then pull up the extension 2 Open the front cover and slide out the front tray extensions ...

Page 8: ...y lever to reposition the front tray Then slide out the front tray extensions 3 Slide the left edge guide to the left 4 Insert the paper printable side up against the right edge behind the tab You can load up to 120 sheets of plain paper or up to 20 sheets of photo paper Make sure the paper stack fits under the arrow inside the left edge guide ...

Page 9: ... Slide the left edge guide against the left edge of the paper but not too tightly For additional information and instructions on loading envelopes see your on screen User s Guide Letter size 8 10 inch 4 6 inch 5 7 inch ...

Page 10: ...Borderless 4 6 inches S041808 S041727 Borderless 5 7 inches S041464 Borderless 8 10 inches S041465 Letter 8 5 11 inches S041286 S041667 Epson Premium Photo Paper Semi Gloss Epson Premium Semi Gloss Photo Paper Borderless 4 6 inches S041982 Letter 8 5 11 inches S041331 Epson Photo Paper Glossy Epson Glossy Photo Paper Borderless 4 6 inches S041134 S041671 S041809 Letter 8 5 11 inches S041141 S04164...

Page 11: ... protective plastic sleeve to protect them from atmospheric contaminants like humidity smoke and high levels of ozone As with all photographs keep your prints away from direct sunlight Keep your prints away from high temperature For proper storage keep your prints in a photo album or plastic photo storage box in acid free archival sleeves commonly available from most camera stores Always keep unus...

Page 12: ...tness and contrast and correct red eyes all without using your computer See these sections Compatible Cards and Image Formats on page 13 Inserting the Card on page 14 Printing From a USB Flash Drive on page 15 Viewing Photos on page 16 Printing Photos on page 16 Touching Up Your Photos on page 24 Cropping Your Photos on page 26 Restoring Default Settings on page 27 For instructions on copying memo...

Page 13: ...6 one partition taken with a DCF version 1 0 or 2 0 compliant digital camera Supports Exif version 2 21 Image size 80 80 pixels to 9200 9200 pixels Number of files Up to 999 Top slot Adapter required Slot Type of card Top slot xD Picture Card xD Picture Card Type M xD Picture Card Type H MagicGate Memory Stick MagicGate Memory Stick Duo Memory Stick Memory Stick Duo Memory Stick PRO Memory Stick P...

Page 14: ...an one card at a time and do not force the card into the slot 3 Make sure the memory card access light is off and that no cards are in any of the slots then insert your card into the correct slot See page 13 for details The memory card access light flashes and then stays on 4 Close the memory card cover See page 16 for printing instructions When you want to remove the card make sure the memory car...

Page 15: ...e printer or unplug the USB cable Otherwise you may lose data from the memory card Printing From a USB Flash Drive When your photos are saved on a USB flash drive you can print directly from the drive 1 Make sure the printer is turned on and there are no memory cards in its memory card slots Note If a memory card is inserted the printer will not recognize the external USB drive 2 Plug the flash dr...

Page 16: ...of your photos select Slide Show 4 Press OK to start displaying your photos one by one If you want to pause or replay the show press u or d If you see a photo you want to print press OK Then skip to step 5 on page 17 Printing Photos Before you begin make sure the printer is in Memory Card mode and you have inserted your camera s memory card in the appropriate card slot see page 13 Viewing and Prin...

Page 17: ...ing All the Photos on a Memory Card You can print all the photos on your memory card at once Before you start make sure you press the Memory Card mode button 1 Press l or r to choose Print All Photos then press OK To print a copy of all your photos on 4 6 Premium Photo Paper Glossy skip to step 4 2 If you want more than one copy of all your photos press the Copies button 3 Press the Print Settings...

Page 18: ...r printing then press OK 4 If you want more than one copy of your photos press the Copies button Then press OK 5 To view the photos taken on the dates you selected press l or r If you see a photo that you don t want to print press the Copies button to deselect it 6 Press the Print Settings button and choose your print settings see page 21 then press OK 7 Press the x Start button to print your phot...

Page 19: ...ot get the results you expected when printing For the best results choose the highest quality video setting supported by your camera The resolution depends on your camera model and settings See your camera s manual for details 1 Load paper as described on page 7 2 Insert the memory card if it is not already in the slot see page 14 3 Press the Memory Card mode button 4 Press l or r to choose Play M...

Page 20: ...the chapter list of a video 9 Press the Copies button to print one copy of the image If you want more than one copy press the Copies button again 10 Press the Print Settings button and choose your print settings see page 21 then press OK Note Make sure the Movie Enhance setting is turned on in the print settings 11 Press the x Start button to print your photos Note If you need to cancel printing p...

Page 21: ...u or d to select the setting that matches the type of paper you loaded then press OK Refer to the table below For this paper Select this Paper Type setting Epson Premium Photo Paper Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Ultra Premium Photo Paper Glossy Epson Ultra Premium Glossy Photo Paper Ultra Glossy Epson Photo Paper Glossy Epson Glossy Photo Paper Photo Paper Plain paper E...

Page 22: ...press OK Note that printing is slower when you use the Best Quality setting Borderless Prints one photo per sheet borderless rotates the photo to fit on the paper as necessary Border Prints one photo per sheet with borders around the edges rotates the photo to fit the paper as necessary Upper Half Prints a photo on the top half of the sheet Photo ID Prints photos in two different wallet sizes on o...

Page 23: ...just this setting to sharpen or soften your prints Saturation Adjust the density of color A higher saturation makes the color appear richer while a lower saturation makes it appear paler Date Prints the date your photo was taken in one of the following formats yyyy mm dd 2006 04 13 mmm dd yyyy Apr 13 2006 dd mmm yyyy 13 Apr 2006 or None no date Print Info Select On to print your camera s exposure ...

Page 24: ...tion is on by default However due to the complexity and nature of some photographs not all images can be corrected Removing Red Eye If eyes in your pictures appear to be red you can fix them without using complicated software or your computer First select the photo or photos you want to print then follow these steps Note The printer may not be able to correct all the red eyes in your photo 1 Press...

Page 25: ...ress OK again then press the x Start button to print your photo or photos Note This setting remains in effect until you change it To reset all settings to the defaults see page 27 To make manual adjustments in addition to the automatic ones follow the steps in the next section Manually Adjusting Your Photos First select the photo or photos you want to print then follow these steps 1 Press the Prin...

Page 26: ...ou see a yellow frame around your photo This indicates the area that will print the area outside the frame will be cropped out 2 Set the area you want to print or view as follows Press r l u or d to move the frame to a different part of the photo Press the Copies button to zoom in and crop out more of the photo Press the Copies button to zoom out and crop less of the photo Press the Print Settings...

Page 27: ... photo is too long or wide to fit inside the available space on your selected layout part of the image is automatically cropped If you want your entire image to print with white space filling in the rest of the print area you can turn off fit to frame To turn automatic cropping off or on 1 Press the Print Settings button 2 Press d or u to select Fit Frame then press r 3 Select Off or On then press...

Page 28: ...rmation see the on screen User s Guide Printing From a PictBridge Camera or Phone Make sure your camera or phone supports either PictBridge or USB DIRECT PRINT and your photos are sized between 80 80 pixels and 9200 9200 pixels 1 Make sure the printer is turned on and has no memory cards in its slots 2 Load the type of paper you want to use see page 7 Load enough sheets for the number of photos yo...

Page 29: ...ny necessary settings and print your photos See your camera s or phone s manual for details Note If your camera is not compatible with PictBridge or USB Direct Print you see a message saying the connected device cannot be used Epson cannot guarantee the compatibility of any cameras Depending on the printer settings and your digital camera settings some combinations of paper type size and layout ma...

Page 30: ...emain in effect until you change them so you only need to set them the first time you print from your phone or PDA To reset all settings to their defaults see page 27 7 Hold your phone less than 8 inches away from the infrared port on the printer Aim your phone s or PDA s infrared port at the printer s port and send your photos See your mobile phone manual for details Note You can send up to 10 ph...

Page 31: ...thout a computer and on both standard CDs and 8 cm mini CDs with your computer Follow the steps in these sections to print on CDs and DVDs Measuring Your CDs DVDs below Inserting a CD or DVD on page 32 Printing Memory Card Photos on a CD or DVD on page 34 Returning the Output Tray to the Paper Position on page 36 Printing a Jewel Case Insert on page 37 Measuring Your CDs DVDs Before you print on C...

Page 32: ...day and check the quality to make sure it is satisfactory Caution Make sure you insert the tray correctly or you may damage the printer or tray 1 Turn on the printer and open the front cover Only insert a CD or DVD when the printer is turned on and not printing or performing any maintenance routines 2 Make sure the front tray extensions are pushed in then push down the lever to raise the tray to t...

Page 33: ...Slide the CD tray in until the arrows on the trays are aligned Don t push in the tray too far line up the arrows exactly 6 Follow the instructions in the next section to print photos on your CD or DVD from your memory card Note If you want to add text and modify your designs with a variety of special effects you can use the Epson Print CD software on your computer See your on screen User s Guide f...

Page 34: ...d adjust the measurements Select other settings as necessary For more information see page 21 Note All photos are printed in landscape orientation 4 When you are finished selecting print settings press OK 5 Press l or r to choose a photo then press the Copies button For multiple photo layouts repeat this step for each photo you want to add If you don t select enough photos for the layout you have ...

Page 35: ...g it in a drive Keep printed discs away from moisture and direct sunlight Adjusting the Print Position If your photo is not centered on the CD or DVD you may need to adjust the print position 1 Press Setup to enter the Setup menu 2 Press l or r to select Adjust CD DVD Print Alignment then press OK 3 Press r to display the position screen 4 Press u d l or r to adjust the position up to 2 mm in any ...

Page 36: ...36 Printing on CDs and DVDs Returning the Output Tray to the Paper Position 1 Pull up the lever to lower the output tray to the paper position 2 Pull out the front tray extensions ...

Page 37: ...ibed above 1 Press the Print CD DVD mode button 2 Press the Print Settings button Press d or u to select the following Media Type select CD Jacket Paper Type select the setting for the type of paper you loaded Layout select CD Case Upper to print one photo or CD Case Index to print multiple photos 3 Select other settings as necessary then press OK 4 Press l and r and the Copies button to select yo...

Page 38: ...s described on the Start Here sheet Be sure to load the right paper and select the correct paper type setting in the printer driver See page 44 for more information Follow the instructions in these sections Printing in Windows below Printing From a Macintosh on page 41 Selecting the Correct Paper Type on page 44 Printing in Windows 1 Load paper see page 7 2 Open the photo or document in your appli...

Page 39: ...select the basic print settings Make sure you choose the correct paper Type setting for the paper you are using See page 44 for details Note For more information about print settings click the or Help button Select the type of document you re printing choose Photo or Best Photo for photos Select your document Orientation Select your paper Size Select your paper Type Click here for more options Cli...

Page 40: ...ing will take longer For more information about advanced settings or instructions on saving them as a group so you can reuse them later click or Help 7 If you want to change the layout settings click the Page Layout tab and select settings as necessary Select a color management method To choose No Color Adjustment click ICM first Select Print Options as necessary Select Paper Quality Options as ne...

Page 41: ...age 7 2 Open the photo or document in your application 3 Open the File menu and select Page Setup Make the following settings For borderless printing choose a paper size with the Sheet Feeder Borderless option in the Paper Size list for your paper size US Letter 8 x 10 5 x 7 or 4 x 6 4 Click OK to close the Page Setup window Click to cancel printing Click to pause or resume printing Click to buy i...

Page 42: ... Copies Pages select the number of copies you want or a page range Layout select page layout options Output Options Mac OS X 10 2 8 or 10 3 9 only save your print job as a PDF file In Mac OS X 10 4 x click the PDF button instead Scheduler schedule your print job to print at a later time Paper Handling select page printing options such as Reverse print order Select Print Settings Select Stylus Phot...

Page 43: ... Advanced button to change additional settings Note For the highest quality on selected papers you can select Photo RPM 5760 1440 from the Print Quality pop up menu When you select Photo RPM printing will take longer For more information on advanced settings click 9 Click Print 10 To monitor the progress of your print job click the printer icon when it appears in the dock on the bottom of your des...

Page 44: ...t White Paper Epson Iron on Cool Peel Transfer paper Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Epson Ultra Premium Glossy Photo Paper Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Glossy Photo Paper Premium Photo Paper Glossy Epson Premium Photo Paper Semi Gloss Epson Premium Semi Gloss Photo Paper Premium Photo Paper Semi Gloss Epson P...

Page 45: ...ouble Sided Matte Paper Premium Presentation Paper Matte Epson Presentation Paper Matte Epson Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive Sheets Presentation Paper Matte Epson Ultra Premium Photo Paper Luster Epson Premium Luster Photo Paper Ultra Premium Photo Paper Luster Envelopes Envelope For this paper Select this Type or Media Type setting ...

Page 46: ...rive or Iomega Zip drive Note Epson cannot guarantee the compatibility of any drives For more information contact Epson as described on page 62 1 If the printer is connected to your computer unplug the USB cable or turn off your computer 2 Make sure the printer is turned on and the memory card containing your photos is inserted See page 14 for instructions on inserting a memory card 3 If you are u...

Page 47: ...on how many photos there are this may take several minutes You can back up multiple times to the same drive disk or CD until it is full Each time you save files on the same disk or drive they are saved in a new folder The first folder is named 001 the second is named 002 and so on 7 When the backup is complete press the Back button Note After you have backed up files on a USB flash drive the print...

Page 48: ...nozzles in the print head may be clogged Follow the steps below to check the print head nozzles 1 Make sure the printer is turned on but not printing and the ink is not low in any cartridges If ink is low you need to replace an ink cartridge before cleaning the print head see page 51 to check ink levels or see page 53 to replace a cartridge 2 Load letter size plain paper 3 Press the Setup button 4...

Page 49: ... it only if quality declines and the nozzle check indicates that the print head needs to be cleaned 1 Make sure your printer is turned on but not printing and the ink is not low in any cartridges If ink is low you need to replace an ink cartridge before cleaning the print head see page 51 to check ink levels or see page 53 to replace a cartridge 2 Load a few sheets of letter size plain paper 3 Pre...

Page 50: ...idea to print a few pages at least once a month to maintain good print quality Aligning the Print Head If your prints look grainy or blurry or you notice that vertical lines are not aligned properly on the nozzle check pattern you may need to align the print head Note Make sure the front tray is in the paper lower position and the CD DVD tray is not inserted 1 Make sure the printer is turned on an...

Page 51: ... If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge even if the ink is not low Checking Ink Cartridge Status 1 Press the Setup button 2 Press l or r to select Ink Cartridge Status then press OK You see a screen showing the status of the cartridges The cartridges are identified as follows Y Yellow B Black LC Light Cyan LM Light Magenta M Magenta ...

Page 52: ...e at www epson com highcapacity U S sales or www epson ca Canadian sales You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Or you can purchase online at www epsonstore com U S sales or www epson ca Canadian sales Color Part number Black 78 T078120 Cyan 78 T078220 Magenta 78 T078320 Yellow 78 T078420 Light cyan...

Page 53: ...cartridges and do not refill them Other products may cause damage to your printer not covered by Epson s warranty 1 Make sure the printer is turned on the CD tray is not inserted and the front tray is in the paper lower position 2 If an ink cartridge is expended the LCD screen indicates which cartridge s you need to replace Press OK If an ink cartridge is low the LCD screen displays a message when...

Page 54: ...er If discomfort or vision problems continue after a thorough flushing see a doctor immediately 5 Remove the new ink cartridge from the package Caution Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package Always install an ink cartridge immediately after removing the old cartridge If the cartridge is not installed promptly the print head may dry ou...

Page 55: ...an ink cartridge without removing the yellow tape take the cartridge out of the printer remove the yellow tape and then reinstall it Do not remove the transparent seal from the bottom of the cartridge otherwise the cartridge may become unusable Do not remove or tear the label on the cartridge otherwise ink will leak 7 Place the new ink cartridge into the holder and push it down until it clicks int...

Page 56: ...printing replace the expended cartridge The printer uses ink cartridges equipped with IC chips that monitor the amount of ink used by each cartridge Cartridges are usable even if they are removed and reinserted Some ink is consumed each time cartridges are inserted however because the printer automatically checks their reliability If you remove a cartridge that is low for which you have received a...

Page 57: ... printer error has occurred See your documentation Paper may be blocking movement of the print head Turn off the printer then lift up the printer cover and remove any jammed paper or other foreign objects Also make sure you ve removed all of the packing material Then turn the printer back on If you still see this error message contact Epson as described on page 62 Waste ink pad in the printer is s...

Page 58: ... the card or disk A problem occurred while formatting Formatting cancelled Retry the procedure If the error reoccurs there may be a problem with your memory card or storage disk Check to see whether there is a problem with the card or disk then try again An error occurred while saving Save cancelled Cannot create a folder on the memory card or disk Operation cancelled Insert a new memory card or s...

Page 59: ...ems If the printer is turned on and the screen is black press any button to activate the printer Then press the button for the feature you want to use If you don t see your photos on the screen make sure they are in JPEG or uncompressed TIFF format and taken with a DCF compliant camera If you have used the printer to back up photos on a USB storage device the printer will recognize only the photos...

Page 60: ...r See your User s Guide for more information If paper is jammed follow these steps to clear the jam 1 Press the x Start button to eject the jammed paper If the jammed paper is not ejected go to the next step 2 If the paper is stuck near the sheet feeder or front tray gently pull it out If the paper is stuck inside the printer press the P On button to turn it off Open the printer cover and remove a...

Page 61: ...n pull out the front tray extensions If you are printing on CDs or DVDs push in the extensions then set the lever to the CD DVD position If you notice light or dark bands across your printouts or they are too faint you may need to clean the print head This unclogs the nozzles so they can deliver ink properly Run a nozzle check as described on page 48 to see if the print head needs cleaning Then cl...

Page 62: ...of purchase such as a store receipt and date of purchase Computer configuration and operating system version Description of the problem Then call U S 562 276 7282 6 AM to 8 PM Pacific Time Monday Friday 7 AM to 4 PM Saturday Canada 905 709 2567 6 AM to 6 PM Pacific Time Monday Friday Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and pa...

Page 63: ...ave enough room around the printer for sufficient ventilation Do not block or cover openings in the printer case or insert objects through the slots Make sure the back of the printer is at least 3 9 inches 10 cm away from the wall Do not place the printer near a radiator or heating vent or in direct sunlight Place the printer on a flat stable surface that extends beyond its base in all directions ...

Page 64: ... the ink supply port making covers or plugs unnecessary but care is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink cartridge ink supply port or surrounding area The IC chip on this ink cartridge retains a variety of cartridge related information such as the ink cartridge status so that the card may be removed and reinserted freely However each time th...

Page 65: ...ing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certi...

Page 66: ...a Class B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions...

Page 67: ... printer to Epson or its authorized service center where the printer will be fixed and sent back to you You are responsible for packing the printer and for all costs to and from the Epson authorized service center When warranty service involves the exchange of the printer or a part the item replaced becomes Epson property The replacement printer or part may be new or refurbished to the Epson stand...

Page 68: ... STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY NEITHER EPSON AMERICA INC NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS INCONVENIENCE OR DAMAGE INCLUDING DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THE...

Page 69: ... backing up photos 46 to 47 CDs adjusting print density 25 adjusting print position 35 inserting 32 to 33 jewel case insert 37 measuring 31 printing on 31 to 35 Cleaning print head 49 to 50 Color management turning off 40 43 ColorSync 43 Contrast 25 Control panel 6 Cropping 26 to 27 D Date printing 22 23 printing photos by 18 Declaration of Conformity 66 Default settings 27 Density 25 Digital came...

Page 70: ...ty instructions 64 Loading paper 7 to 9 M Macintosh color management settings 43 page layout settings 41 42 printing from 41 to 44 Media Type setting 44 to 45 Memory card compatibility 13 inserting 13 to 14 printing from 12 to 27 Memory Card button 6 Messages errors 57 to 58 Mobile phone printing from 28 to 30 Mode button 6 N Noise problems 59 Nozzle check 48 to 49 P Paper Epson 10 21 feeding prob...

Page 71: ...e 18 problems 59 proof sheet 18 selecting photos 16 to 21 view and print option 16 with a computer 38 to 44 Problems error messages 57 to 58 image quality 61 noise 59 paper feeding 60 print quality 61 printing 59 screen 59 Proof sheet printing 18 Q Quality setting 25 R Red eyes removing 24 Replacing ink cartridges 51 to 56 Resetting default settings 27 S Safety instructions 63 to 64 Saturation 25 ...

Page 72: ...ting from 15 USB device backing up photos 46 to 47 V Viewing photos 16 W Warranty 67 to 68 Windows color management settings 40 page layout settings 39 Paper Type setting 44 to 45 printing with 38 to 41 Type setting 39 Z Zip drive backing up photos 46 to 47 ...