Color ink runs out quickly even when
printing in the Black&White mode or
when printing black data.
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform
Head
Cleaning
or
Powerful Cleaning
, inks of all colors will
be used. (This is true even if you are currently printing
in black and white.)
U
“Cleaning the print head” on page 127
The paper is not cut cleanly.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U
“Replacing the Cutter” on page 135
A light is visible inside the printer.
o
This is not a failure.
The light is a light inside the printer.
The administrator password has been
lost
o
Should you forget the administrator password,
contact your dealer or Epson Support.
Head cleaning is performed
automatically
o
The printer may automatically perform head cleaning
to ensure print quality.
When an error occurs during color
measurement (when using the
SpectroProofer mounter), the colors
do not match even after performing
color calibration
o
Are the temperature and humidity within the
range specified for the printer (during
operation) and paper?
If the color measurement chart is printed outside the
recommended environmental conditions, the correct
color measurement is not acquired. See the manuals
supplied with the printer and paper for the
recommended environmental conditions.
Recommended environment for the printer
U
“Specifications Table” on page 183
o
Do the RIP or application print settings differ
from the actual print conditions?
Printing cannot be performed correctly if the paper
type or black ink type differ from the RIP or application
settings. Check the the paper type loaded in the
printer and the black ink type settings are correct.
o
Was the color measurement chart printed
with clogged nozzles?
Check that there is no visible banding (horizontal lines
at regular intervals) in the color measurement chart. If
a color measurement chart is printed with clogged
nozzles, the correct color measurement result cannot
be acquired. If there are clogged nozzles, perform
head cleaning, and then print the color measurement
chart again.
U
“Cleaning the print head” on page 126
o
Are there stains or scratches on the color
measurement chart, or does ink peel off?
If there are stains or scratches on the color
measurement chart, or if ink peels off, the correct color
measurement result cannot be acquired. Reprint the
color measurement chart.
SC-P9000 Series/SC-P7000 Series/SC-P8000 Series/SC-P6000 Series User's Guide
Problem Solver
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