EPSON Stylus CX3100/3200
Revision A
Troubleshooting
Troubleshooting for Scanner
32
Table 3-11. Picture can not be read clearly
Cause
Step
Check Point
Yes/No
Remedy
Dirt on mirror
inside CR unit
1
Picture can be read
clearly after mirror is
cleaned?
No
Clean fluorescent
lamp surface.
Defective CCD
module
2
-
-
Replace the CCD
module.
Defective main
board
3
-
-
Replace the main
board.
Table 3-12. USB Interface error
Cause
Step
Check Point
Yes/No
Remedy
Host PC does
not support
Windows 98
essentially.
1
On Windows, open
“My computer”
→
“Property”
→
“Device
manager”. “Universal
serial bus controller” is
effective?
No
Change the host.
Printer driver
is not
installed
correctly.
1
On Windows, open
“My computer”
→
“Property”
→
“Device
manager”. Printer driver
is not installed in
“Other devices”?
Yes
Delete the driver and
install it again
according to
operation manual.
Defective
USB cable
2
Operation is normal if
USB cable is replaced?
Yes
Replace the USB
cable.
Defective
main board
3
-
-
Replace the main
board.
Summary of Contents for Stylus CX3100
Page 1: ...EPSON StylusCX3100 3200 Scanner Printer Copier SERVICE MANUAL SEOT02002 ...
Page 5: ...Revision Status Revision Issued Date Description A Augusut 1 2002 First Release ...
Page 8: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 13: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 17: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 34: ...C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...
Page 57: ...C H A P T E R 5 ADJUSTMENT ...
Page 74: ...C H A P T E R 6 MAINTENANCE ...
Page 80: ...C H A P T E R 7 APPENDIX ...
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Page 89: ...EPSON Stylus CX3100 3200 Revision A Appendix Exploded Diagrams 88 7 4 Exploded Diagrams ...
Page 90: ...EPSON Stylus CX3100 3200 Revision A Appendix ASP List 89 7 5 ASP List ...