Problem Solver
341
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For Windows, check the Media Type setting in the Main
menu. Make sure it is correct for the paper you are using. See
“Making Settings on the Main Menu” on page 20.
For Mac OS 9.x, check the Media Type setting in the Print
dialog. Make sure it is correct for the paper you are using. See
“Making Settings in the Print Dialog” on page 105.
For Mac OS X, check the Media Type setting in the Print
Settings selected in the Print dialog. Make sure it is correct for
the paper you are using. See “Page Setup” on page 164.
❏
Run the Head Cleaning utility to clear any clogged ink
nozzles. For Windows, see “Cleaning the print head” on page
70. For Mac OS 9.x, see “Cleaning the print head” on page 142.
For Mac OS X, see “Cleaning the print head” on page 194.
You can also clean the print head nozzles using the control
panel. To clean the print head nozzles, press the
Menu
r
button for 3 seconds.
❏
Check the Ink check light. If necessary, replace ink cartridges.
See “Replacing Ink Cartridges” on page 285.
❏
Select
Standard
as Platen Gap in the Paper Configuration
dialog box. For Windows, see “Paper Configuration” on page
29. For Mac OS 9.x, see “Paper Configuration” on page 113.
For Mac OS X, see “Paper Configuration” on page 177.
Blurry or smeared printout
Try one or more of these solutions:
❏
For Windows, check the Media Type setting in the Main
menu. Make sure it is correct for the paper you are using. See
“Making Settings on the Main Menu” on page 20.