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EPSON Stylus Pro 7000

Revision A

Troubleshooting

Troubleshooting Using the Error Messages

84

3.2  Troubleshooting Using the Error 
Messages

The EPSON Stylus Pro 7000 performs self-diagnostic tests using the data 
supplied by its various sensors, and if an error is detected by one or more 
sensors, a corresponding error message appears on the control panel display. 
No matter what kind of error occurs, use Table 3-2, “LCD Panel Error 
Messages,” on page 84 or Table 3-3, “Messages That Indicate Service is 
Necessary,” on page 85 to determine what and where the problem is, as well 
as where to look for directions on fixing the problem.

"

Table 3-2 lists the printer errors that users can check and troubleshoot 
by themselves.

"

Table 3-3 lists the printer errors that require service technicians to 
check and troubleshoot, such as failed part replacement.

Table 3-2.  LCD Panel Error Messages

LCD message

Status

Type

Refer to page

Ink Cartridge 
Replace

Ink End, Wrong Ink 
Cartridge

Error

Ink Drying nn 
min.

Ink drying

Status

Ink Low

Ink low

Warning

86

Ink Charge nnn

Initial Ink Charge

Status

Replace Ink 
Cartridge

Performing ink cartridge 
replacement

Error

91

Press Pause

Waiting for the paper-
initialization trigger

Status

Ready

Printer is ready

Status

Cannot Print

There is a problem.

Error

92

Printing

Printing the current print 
job.

Status

Option I/F Error

Type-B interface error

Error

92

No Cartridge

One or more ink 
cartridges not installed

Error

92

Cover Open

The cover is open

Error

89

Turn off/on

The printer needs to re-
initialize.

Status

Service Call 
nnnnnnnn

Fatal error occurred

Error

93

Please Wait

Initializing printer, 
initializing paper, 
charging ink, resting timer 
IC, or clearing NVRAM

Status

Power Off

Performing power-off 
sequence

Status

Pause

Printer paused

Status

Maintenance 
Call nnnn

Maintenance required 
(waste ink pad 
replacement)

Warning

87

Transport Drain 
nnn%

Draining transport fluid 
(100% = end)

Status

Paper Not Cut

Paper cut error

Error

89

Paper Skew

Paper fed at a slant

Error

90

Paper Jam

Paper jam occurred

Error

88

Load Paper

No paper loaded or roll 
paper end

Error

88

Return Paper 
Lever

The Paper Set Lever was 
moved to the Released 
position during printing 
and must be returned to 
the Set position.

Error

91

Table 3-2.  LCD Panel Error Messages

LCD message

Status

Type

Refer to page

Summary of Contents for StylusPRO 7000

Page 1: ...EPSONStylusPRO7000 Color Large Format Inkjet Printer SEIJ99017 SERVICE MANUAL ...

Page 2: ...e contents of this manual However should any errors be detected SEIKO EPSON would greatly appreciate being informed of them The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for identification purpose o...

Page 3: ... NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING P...

Page 4: ...NCIPLES Describes the theory of electrical and mechanical operations of the product CHAPTER 3 TROUBLESHOOTING Provides the step by step procedures for the troubleshooting CHAPTER 4 DISASSEMBLY AND ASSEMBLY Describes the step by step procedures for disassembling and assembling the product CHAPTER 5 ADJUSTMENTS Provides Epson approved methods for adjustment CHAPTER 6 MAINTENANCE Provides preventive ...

Page 5: ...oss of life Indicates an operating or maintenance procedure practice or condition that if not strictly observed could result in damage to or destruction of equipment May indicate an operating or maintenance procedure practice or condition that is necessary to accomplish a task efficiently It may also provide additional information that is related to a specific subject or comment on the results ach...

Page 6: ...Revision Status Revision Issued Date Description Rev A February 17 2000 First Release ...

Page 7: ... Timing 24 Parallel Interface Nibble Mode 26 Parallel interface ECP mode 27 USB 29 TYPE B Optional Interface 30 Preventing Data Transfer Time Outs 30 Interface Selection 31 Physical Specifications 32 Printer Dimensions Weight 32 Setup Guidelines 32 Cutter Specifications 33 Control Panel 34 Buttons 34 LED indicators 35 Indicator Status in Normal Mode 36 Control Panel Messages 37 Panel Display Prior...

Page 8: ...uire a Service Technician 94 Maintenance Call 0100 94 Service Call 00000100 94 Service Call 00000101 94 Service Call 00010000 94 Service Call 00010001 95 Service Call 00010002 95 Service Call 00010003 95 Service Call 00010004 96 Service Call 00010005 96 Service Call 00010006 96 Service Call 00010007 96 Service Call 00010008 96 Service Call 00010009 97 Service Call 0001000A 97 Service Call 0001000B...

Page 9: ...157 Backing up Data From the Main Board to the PC card 158 Downloading the Data From the PC Card to new Board 158 Backup Download Error Recovery 159 Range of Backed Up Parameters 159 Firmware Update 160 Updating Firmware Via the PC 160 Updating Firmware From a Memory Card 160 Self Diagnostics 161 Self Diagnostic Mode Menus 162 Test Menu 163 Version 164 Control Panel 164 Sensors 165 Sensor Adjustme...

Page 10: ...3 After Extracting the Program 193 Running the Program 194 Copying the ID to the New Board 194 Writing New ID to the New Board 194 Chapter 6 Maintenance Setup General Maintenance Issues 196 Periodic Maintenance Items 197 Product Life Information 197 Important Maintenance Items During Service Operations 198 Lubrication and Glue 198 Chapter 7 Appendix Wiring Diagrams 200 Connector Pin Assignment 202...

Page 11: ...C H A P T E R 1 PRODUCTDESCRIPTION ...

Page 12: ...e width is shorter than the height Complete Software Compatibility With EPSON Stylus Pro 9000 Latest RIP Technology CPSI Pro software PS Server Large format yet provided as a desktop printer optional stand available Paper Handling Standard roll paper feeder Straight paper path Automatic paper cutter Table 1 1 Throughput Speed EPSON media Slide Bar Resolution Dot Mode Speed Plain Paper Speed 360x36...

Page 13: ... Optional stand Paper cutter blade C815131 Consumable item Roll Feed Spindle 2 C811092 For two inch diameter roll paper Roll Feed Spindle 3 C811102 For three inch diameter roll paper Glossy Photo Paper S041225 610mm 24 in wide 20 7m long Semigloss Photo Roll Paper S041223 24 in wide 25m long Presentation Matte Roll Paper S041220 24 in wide 25m long Photo Quality Ink Jet Paper S041079 S041068 S0410...

Page 14: ...1 2 of character matrix is printed at 360dpi 2pass Graphic mode CHARACTER SPECIFICATIONS Control codes ESC P Raster EPSON Remote command Character tables 2 international sets PC 437 US Standard Europe PC 850 Multilingual Typeface Bitmap LQ font EPSON Courier 10 CPI PAPER FEEDING Paper feeding method Friction feed Line spacing 1 6 or programmable at 1 720 Paper path Roll paper manual Feed speed 1 6...

Page 15: ...r edge of roll paper from the core 3 At the point where the rear edge comes free from the core approx last 30 cm print quality is no longer guaranteed 4 If a 3 core is used the EPSON exclusive optional 3 roll paper spindle is required EPSON Special Roll Paper The following special papers meet or exceed EPSON requirements and paper feeding plus printout quality are assured 1 Use at normal room temp...

Page 16: ...EPSON Special Paper The following special papers meet or exceed EPSON requirements and paper feeding plus printout quality are assured Size see the following table Table note 1 Print quality optimized with uni direction printing C A U T I O N Paper must have no wrinkles tears or folds plus the surface should be smooth Paper must be fed short edge first portrait Use at normal room temperature 15 25...

Page 17: ...rea Paper Feed Table 1 7 Printable Area Heading Roll Paper Cut Sheets PW width 210 610mm 8 27 24 210 610mm 8 27 24 PL length Max 90m 298 8 297 915mm 11 8 36 4 LM left margin 3mm 15mm 0 12 0 59 3mm TM top 3mm 15mm 3mm RM right 3mm 15mm 3mm BM bottom 3mm 15mm 14mm There are three margin settings via the control panel 3mm All margins are set to 3mm 15mm All margins are set to 15mm T B 15mm TM and BM ...

Page 18: ...rature See the table below OPTIONAL INK CARTRIDGES The EPSON Stylus Pro 7000 also supports the 220ml ink cartridges for use with the EPSON Stylus Pro 9000 For details see the EPSON Stylus Pro 9000 Service Manual or User s Guide Set the ink cartridge type as described in Ink Cartridge Select Mode on page 52 Table 1 9 Ink Cartridge Specifications Situation Temperature Notes Transporting 30 50 C 22 1...

Page 19: ...00 Maintenance Kit P N 1054038 Table 1 10 Electrical Specifications 120V Model 220 240V Model Rated voltage range AC120V AC220 240V Input voltage range AC90 132V AC198 264V Rated frequency range 50 60Hz Input frequency range 49 5 60 5Hz Rated current 1 0A Max 1 6A 0 5A Max 0 8A Power consumption standby mode 15W or less Energy Star Compliant Insulation resistance 10MΩ minimum between AC line and c...

Page 20: ... C 77 F Figure 1 2 Print Temperature and Humidity VIBRATION SHOCK See the following table Notes Make sure the printhead is capped during transportation and storage To cap the printhead turn the power on with ink cartridges installed and turn the power off when the printheads are capped To thaw frozen ink in the printer or cartridge leave the printer out at a temperature of 25 C 77 F for approximat...

Page 21: ...erfaces IEEE1284 USB Type B one expansion port Operating system Hitachi HI SH7 µ ITRON compatible 1 1 10 Conformity Safety Approvals 120V Model Safety Standards UL1950 CSA 22 2 No 950 EMI FCC part 15 subpart B class B CSA C108 8 class B 220 240V Model Safety Standards EN 60950 EMI EN55022 CISPR Pub 22 class B AS NZS 3548 class B ...

Page 22: ...tion Features 22 1 1 11 Acoustic Noise Approx 50dB A According to ISO 7779 1 1 12 CE Marking 220 240V Model Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 Class B EN61000 3 2 EN61000 3 3 EN50082 1 IEC801 2 IEC801 3 IEC801 4 ...

Page 23: ...ns high until all these signals return to their normal inactive state The BUSY signal is high When receiving data When the input data buffer is full When the INIT signal is low or during hardware initialization During a printer error When the parallel interface is not selected Table 1 13 Parallel Interface Specifications Item Description Transmission mode 8 bit parallel IEEE 1284 compatibility mod...

Page 24: ...n Timing Rise and fall time of every output signal Rise and fall time of every input signal DATA data byte n data byte n 1 STROBE BUSY ACKNLG thold tsetup tstb tready tbusy treply tack tnbusy tnext Table 1 14 Data transmission times Parameter Minimum Maximum tsetup 500 ns thold 500 ns tstb 500 ns tready 0 tbusy 500 ns tt out 120 ns tt in 200 ns treply 0 tack Typical 2 us tnbusy 0 tnext 0 Table 1 1...

Page 25: ...IGH means the printer cannot receive data This occurs when the printer is receiving data or when the printer is in an error state 12 PE 28 O HIGH means no paper is loaded 13 SLCT 28 O Always HIGH when the printer is on 14 AFXT 30 I Not used 15 NC Not connected 16 GND Ground for twisted pair return 17 Chassis GND Ground for frame body 18 Logic H Pulled up to 5V via 3 9Kohm 19 30 GND Ground for twis...

Page 26: ...00H denotes a hexadecimal value of zero MDL values depend on the EEPROM setting Table 1 18 Connector Pin Assignments Reverse Channel Pin No Signal Name Return Pin In Out Functional Description 1 HostClk 19 I Host clock signal 2 9 Data0 7 20 27 I The DATA0 through DATA7 signals represent data bits 0 to7 respectively Each signal is at high level when data is logical 1 and low level when data is logi...

Page 27: ...nel Data trans timing Refer to IEEE 1284 specification Extensibility request The printer responds affirmatively when the extensibility request values are 10H or 14H 10H Request ECP Mode Reverse Channel Transfer 14H Request Device ID Return Data Using ECP Mode Reverse Channel Transfer Device ID The printer returns the following strings when the device ID is requested 00H 4EH MFG EPSON CMD ESCPL2 BD...

Page 28: ... signal in the forward direction 12 nAckReverse 28 O The printer goes to Low and approves the nReverseRequest Acknowledge data request signal and reverse channel transfer data bit 2 or 6 13 Xflag 28 O X flag signal and reverse channel transfer data bit 1 or 5 14 HostAck 30 I The host uses this signal for flow control in the reverse direction Also used for data bit 9 which indicates command informa...

Page 29: ... cable length 2 meters Figure 1 4 USB Pins Device ID 00H 4EH MFG EPSON CMD ESCPL2 BDC MDL Stylus SP Pro SP 7000 CLS PRINTER DES EPSON SP Stylus SP Pro SP 7000 NOTE To use USB interface set PARA I F COMPAT in the Printer Settings Menu Table 1 21 USB connector pin assignments and signals Pin no Signal name In Out Description 1 VCC Cable power max power consumption is 100mA 2 Data bi directional data...

Page 30: ...PW127cl10cpi PRG B0xxx rev AP1200ma SPD0fast Product name Stylus SP Pro SP 7000 Emulation type ESCPL2 00 Entity type ESPONLQ2 1 2 6 Preventing Data Transfer Time Outs Generally hosts abandon data transfer to peripherals when a peripheral is in the busy state for dozens of seconds continuously To prevent hosts from entering this kind of time out period the printer slows down the data reception rate...

Page 31: ...es not change When the host stops transferring data and the printer is in the stand by state for a certain period of time the printer returns to the idle state Interface status and selection When the option interface is selected the parallel USB interface goes into the busy state The LH signal is L at this time L means the power is cut in other words 1284 does not respond Therefore the LH check is...

Page 32: ...ensions SETUP GUIDELINES When setting up the printer on a desk or table top refer to the instruction and illustration below When setting up the printer using the optional stand see the setup guide that comes with the stand for details 1 Make sure the printer is 60 80cm 24 32 off the floor 2 Make sure the nearest obstruction in front of the printer is at least 60cm 24 away 60 80cm Floor Nearest obs...

Page 33: ...ade Life The cutter can cut well over 2 000 sheets of paper but the actual wear and tear depends on the type and thickness of the paper used The cutter life can be determined manually attempt to cut a piece of normal paper and if the cutter easily cuts the paper it is OK Unlike the cutter position with the EPSON Stylus Pro 9000 the SP 7000 cutter position is automatically determined by the carriag...

Page 34: ... for over two seconds Table 1 22 Buttons and Functions Button Second function Function Normal SelecType Function Power On Function Power Power on off N A N A Pause Reset Switch pause ready Reset press 3 seconds N A Maintenance Mode SelecType Enters SelecType mode Opens Cutter Replacement Menu press for five seconds Selects menu or major category Ink capacity select mode Cut Eject Enter Selects 1 A...

Page 35: ...or Pause On Flashing Paused Performing head cleaning or the printer is in ink drying phase Also flashes during ink charging operation Ink Out Y On Flashing Ink out Ink low Ink Out LM On Flashing Ink out Ink low Ink Out LC On Flashing Ink out Ink low Ink Out M On Flashing Ink out Ink low Ink Out C On Flashing Ink out Ink low Ink Out K On Flashing Ink out Ink low Roll Auto Cut On Flashing Auto cut s...

Page 36: ...er in release position On Paper is too thick to perform cleaning On Paper jam Flashing Paper cutting error Flashing Paper skew Flashing Paper check error Flashing Problem with paper eject sheet Flashing Fatal error Flashing Reset timer IC reset NVRAM clear On Table 1 26 Pause Indicator Printer Status Indicator Ready Off In SelecType mode Off Paused Off Ink drying phase Flashing Ink charging sequen...

Page 37: ...of ink has been consumed after the cartridge has entered the near end condition A near end cartridge has been removed and re installed READY Can receive and print data WAIT Resetting Timer IC Clearing NVRAM Performing reset operation Performing ink sequence operation Initializing the printer Initializing the paper INK CHARGING nnn Initial charging of ink shown in percent completed INK DRY xx MIN P...

Page 38: ...a after printing The cut sheet is too long and cannot be ejected properly Recovery from cutter error REMOVE PAPER Loaded paper is too thick to perform timer cleaning PAUSE Pause state INK LOW 100ml cartridge when total dots fired 90 cartridge enters near end condition Remaining ink A1 at 100 duty 200ml cartridge when the I C ink low flag activates the ink low sensor cartridge enters near end condi...

Page 39: ... released during operation Type B interface error No ink cartridge Wrong ink cartridge Ink out Roll paper and sheet sizes are different Paper jam Paper set lever in release position Paper cutting error Paper not straight Paper check error Roll paper end Paper eject error Initializing Paper is too thick for cleaning Entering or in ink sequence Waiting for paper initialization trigger Paused Enterin...

Page 40: ...n it with the paper guideline 4 Pull the paper set lever forward to the set position 5 If the surface of the paper is dirty or indented anywhere use the Paper Feed buttons to skip over that area When that area passes the cut off line press the Cut Eject button This trims the unusable section of paper and the printer is now ready to print 6 Push the Pause button or wait ten seconds to automatically...

Page 41: ...current option or to execute the operation shown in the display Exiting SelecType mode Select one of the following methods to exit SelecType mode Press the Pause button while in SelecType mode the printer is ready to print Perform the printer initialization Print a status sheet Print a nozzle check pattern Replace the cutter Press the SelecType button several times at the top level of SelecType me...

Page 42: ...ize Table 1 31 Printer Setting Menu Display Message Options Notes PLATEN GAP Auto Wide Adjusts the platen gap Normally leave set to Auto PAGE LINE ON OFF When Auto Cut Off is selected on the control panel this setting determines whether a line for manual cutting is printed INTERFACE Auto Parallel USB Option Determines which interface the printer checks for data Auto continuously checks all interfa...

Page 43: ...See Table 1 31 Printer Setting Menu on page 42 Parallel I F See Table 1 31 Printer Setting Menu on page 42 Table 1 33 Test Print Menu Display Message Item Notes NOZZLE CHECK Print Check the printout any missing lines mean the nozzle s are clogged STATUS SHEET Print Prints the current printer settings J0xxxx Firmware version Ink Pad xx Waste ink Counter xx remaining Note the actual pattern prints i...

Page 44: ... remaining Maintenance Req 0100 when the ink pads are calculated to be full Service Req 00000100 occurs and the printer cannot print After replacing the waste ink pads clear the waste ink counter with Maintenance Mode 2 See page 50 CR Motor life Monitors carriage passes to notify when ink tubes need replacing See above for count explanation Service Req 00000101 occurs when the count equals 0 PF Mo...

Page 45: ...use EPSON media select STD and proceed to step 4 Table 1 35 Printer Status Menu Display message Meaning VERSION Shows the firmware version INK LEFT K Shows the amount of remaining ink Black INK LEFT C Shows the amount of remaining ink Cyan INK LEFT M Shows the amount of remaining ink Magenta INK LEFT LC Shows the amount of remaining ink Light Cyan INK LEFT LM Shows the amount of remaining ink Ligh...

Page 46: ...elect the cutter replacement menu You can automatically enter the cutter replacement menu by pressing the SelecType button for five seconds 2 Open the Lower Cover as shown on the LCD 3 While pushing down the cutter the lower of the two extensions on the left slide the cutter actuator extension up and to the right 4 Remove the old cutter and replace with a new one 5 Close the Lower Cover as shown o...

Page 47: ...aper Thickness on page 45 if necessary 4 Select the pattern 1 12 or patterns ALL that you want to print See the table below for details Press the Enter button to print the test patterns 5 There are twelve sections in the printout and for each section determine which pattern is vertically aligned and enter the corresponding value 1 7 You will notice in the printout that sections six through eight a...

Page 48: ...after replacing the maintenance parts Waste Ink Counter Clear See Maintenance Mode 2 on page 50 Cleaner Counter See Maintenance Mode 2 on page 50 Table 1 38 Head Alignment Menu Display Messages Item Notes PAPER THICK STD 0 0 1 6mm Select the thickness to 0 1mm of the paper you are using to check the platen gap Normally leave set to Standard ADJUST PATT All 1 12 Selects which patterns to print All ...

Page 49: ...r 0001000D Cover sensor error 00 0001000E Cover sensor error 01 0001000F CR motor PWM output error 00010010 PF motor PWM output error 00020000 NVRAM Error 00020001 Internal RAM Check Error 00020002 SRAM Check Error 00020003 DRAM Check Error 0002000B Mail box receiving error 100000004 CPU Vector 4 General illegal instruction 100000006 CPU Vector 6 Slot illegal instruction 100000006 CPU Vector 9 CPU...

Page 50: ...llowing you to confirm whether the print data from the host PC is properly sent received Press the Pause key to stop printing and turn off the printer to exit Language English French Italian German Spanish Portuguese Determines which language is used to display messages on the LCD display Table 1 41 Maintenance Mode 2 top level Panel Display Description VIEW COUNTERS MENU Counter indication menu C...

Page 51: ...itializes NVRAM INIT TIMER Exec Initializes timer INIT CR MTR Exec Initializes CR Motor counter after replacing ink tubes INIT PF MTR Exec Initializes PF Motor counter INIT HEAD Exec Initializes Head unit counter INIT CLEANER Exec Initializes cleaning unit counter INIT TTL PR Exec Initializes total print counter INIT INK Exec Initializes ink counter INIT WA INK Exec Initializes waste ink counter C...

Page 52: ...w to make settings see SelecType Settings on page 41 To exit a mode turn the printer off and on again 1 10 Firmware Update The firmware contained on the Main Board is Flash ROM therefore if you need to update the firmware or replace the Main Board see Parameter Backup on page 157 and Firmware Update on page 160 for details Table 1 45 Ink Cartridge Select Mode LCD Message Item CARTRIDGE SIZE 100ml ...

Page 53: ...nitialization When the Pause button is pressed for more than two seconds or the printer receives an INIT signal negative pulse from the parallel interface the printer If a single sheet is loaded the printer ejects the sheet If roll paper is loaded and Auto Cut is selected the printer cuts the printed area off and reverse feeds the paper If roll paper is loaded and Cutter Off is selected the printe...

Page 54: ...r the transportation mode as follows 1 With the printer turned on remove all ink cartridges 2 Turn off the printer The printer automatically drains the ink and shows the progress as a percent on the LCD panel The Paper Set lever must be in the set position otherwise the ink drain sequence won t execute When setting up again the printer will perform an initial ink charge ...

Page 55: ...C H A P T E R 2 OPERATINGPRINCIPLES ...

Page 56: ...P unreflected out of PG HP P_Edge sensor 5VDC Photo reflector over threshold paper exists under threshold no paper Cutter solenoid 28VDC solenoid cutter drive Paper feed components PF motor 42VDC DC Servo motor PF encoder sensor 5VDC Rotary encoder two channel A phase B phase in PF motor Paper suction fans x2 28VDC DC motor fan P_Front sensor 5VDC Photo reflector over threshold paper exists under ...

Page 57: ...D Figure 2 1 Panel and AC inlet Cover open sensor 5VDC Mechanical switch Open cover open Closed cover closed Panel unit 5VDC C299MAIN board 42VDC 28VDC 5VDC 2VDC Printer control drive circuit board Power supply board Table 2 1 Printer Mechanism Components continued Part Drive voltage Description Control Panel AC inlet ...

Page 58: ...e 2 2 Carriage Components Main Parts PAPER FEED PATH COMPONENTS Figure 2 3 Paper Feed Components 1 P Edge sensor underneath carriage Home position sensor Platen gap HP sensor Linear encoder sensor PF Motor belt Secondary Roller Assembly Paper Set Lever Second assembly from right R Paper Width flag L Paper Set Lever flag Frontal view of sensor flags Sideways view of sensor flags ...

Page 59: ...List Illustrations 59 Figure 2 4 Paper Feed Components 2 INK SYSTEM COMPONENTS Figure 2 5 Ink System Main Parts Paper suction fans Roll paper P Rear sensor P Front sensor Ink cartridge Ink cartridge holder Waste ink pads Maintenance assembly Flushing box Pump motor ...

Page 60: ...EPSON Stylus Pro 7000 Revision A Operating Principles Component List Illustrations 60 ELECTRICAL CIRCUIT BOARDS Figure 2 6 Electrical Circuit Board locations Main board Power supply board PS cooling fan ...

Page 61: ...ncoder reads the shaded stripes to determine the position of the carriage as well as the carriage speed and this data is sent to the software servo The following sensors are used in combination with the CR Guide Rail components HP Sensor This optical sensor activates when the CR Guide Rail flag enters the space between the light emitter and the light receiver The flag is located just above the hom...

Page 62: ...e after replacing the printheads perform head parallelism adjustment and height adjustment to make sure neither head leans one way or the other and make sure the printhead nozzles are exactly even To adjust the heads separate adjust levers are provided Other sensors and components attached to or related to the carriage are P EDGE sensor This sensor measures the distance between the right and left ...

Page 63: ...ethod is used 1 The cutter cuts from the right of center when facing the printout to the right edge 2 The cutter cuts from several centimeters inside the left edge to the left edge 3 The cutter cuts the remaining uncut portion in the center from the left side to the right Cutter guide Figure 2 10 Carriage and Cutter Solenoid An important change in the cutter and cutter solenoid assembly is the add...

Page 64: ...mbly is made up of three equal lengths of rollers and their coupling The PF Motor is a DC Motor that is controlled by the software servo system and the servo receives a pulse from the built in optical rotary encoder This rotary encoder allows for minute paper feeding The PF Roller torque is transferred through the PF Roller shaft edge left frame and turns the PF motor pinion gear and timing belt F...

Page 65: ...rmal thin category or the thick category For details see Platen Gap Mechanism on page 71 Paper Set Lever sensor The Paper Set Lever sensor is located on the right side of the printer and this optical sensor determines whether or not the Paper Set lever is in the set print position Figure 2 12 Paper Feed Sensors Table 2 2 Paper Thickness Detection Detected Thickness Sensor Signal Output Signal Stre...

Page 66: ...pads Head cleaner The head cleaner has felt on one side and rubber on the other and is used to wipe or rub off ink and foreign materials from the nozzle surface Pump motor Clockwise rotation pump assembly drive for cleaning and so on Counter clockwise rotation platen gap adjustment Cap assembly one pad for each printhead When not printing the printheads should rest on the cap assembly to make sure...

Page 67: ...the opening at the bottom of the subcarriage when the carriage is in the home position However when the CR Motor is running the solenoid prevents the lock from engaging the carriage To release the carriage from the capping position the printer activates the cutter solenoid which pushes down the CR lock releasing the carriage To manually release the carriage when it is locked in the home position p...

Page 68: ...s closed On the other hand before moving the printer you or the user now has to flush the ink system as described in Transportation Mode on page 54 Another difference is that the ink tubes are clear allowing you to check ink flow visually INK RELATED SENSORS The following sensors are located in the ink cartridge compartments Ink Cartridge sensor This mechanical sensor microswitch is built in all s...

Page 69: ... flow of that current When this happens the motors lose their electromagnetized state Figure 2 15 Cover Open Sensor The sudden loss of current to the motors can cause problems and may even damage the motors or the printhead To prevent this a discharge from the capacitor connected to the current circuit is used to slow down the current before it is totally cut off This process ensures that printing...

Page 70: ...stable enough to print for the next 10mm Stop Control stop position The encoder determines the carriage position by counting the dark stripes on the Step Ruler When the carriage reaches the predetermined position depends on paper width the carriage stops To make sure the carriage has come to a complete stop the printer checks the encoder for a certain time in position time out to make sure no sign...

Page 71: ...e main carriage which is secured to the CR guide rail via bearings and the subcarriage which holds the printheads The subcarriage is secured with a cam and due to the cam s shape the subcarriage can be raised or lowered depending on the rotation of the cam See Figure 2 17 The platen gap adjustment is linear the nozzle surface is constantly parallel to the paper surface Figure 2 17 Platen Gap Contr...

Page 72: ...ap position used during printing depends on the paper thickness as well as the control panel Platen Gap setting NOTE You can manually set the platen gap See Platen Gap in Printer Setting Menu on page 42 for information on making this setting Table 2 4 Platen Gap Settings Platen Gap Setting Gap Distance Narrow 1 3mm Medium 2 2mm Wide 2 7mm Table 2 5 Determining PG Settings Control Panel Setting Com...

Page 73: ...12 Paper Feed Sensors on page 65 Another important point to remember about the paper feed mechanism is the paper suction fans The paper suction fans are located behind the lower paper guide and are necessary to keep the roll paper flat against the lower paper guide which prevents ink smears The fans create a vacuum through the holes in the lower paper guide pulling the paper flat against the guide...

Page 74: ...y or plain paper Next the carriage moves from the home position toward the opposite frame and measures the distance from the home position to the opposite right edge of the paper according to the brightness high and low levels If the paper edge has not been determined by a certain point outside of the printheads print range the paper is loaded too far to the right and a Reload Paper error occurs O...

Page 75: ...e Dotted line Left top edge Right top edge Leading edge detection Perform regular flushing Stop suction fans stop CR moves to 30mm inside left edge Max reverse feed 200mm P Front sensor on Max reverse feed P Front sensor Reverse feed 40mm Before beginning this procedure the printer must determine the sensor s high and low reflection levels see page 74 CR moves to preset position P Width sensor Rig...

Page 76: ...rea Paper loaded within 10mm of the center of the vertical line of holes in the Lower Paper Guide is considered in the printable zone however paper loaded outside that 10mm zone causes an error Paper skew In order to avoid printing on paper that is skewed or fed at a slant too far to the right or left the printer detects the right and left edges at the leading edge of every page If the printer det...

Page 77: ... IC39 SRAM 8KB IC73 74 75 76 DRAM 8MB IC81 82 DRAM 2MB IC1 2 Flash ROM 1MB Firmware D A adjustment setting parameters CN20 PC MCIA CARD Socket IC32 ASIC uPD65802 IC20 ASIC TE7751 IC37 DAC M65530FP IC33 Head drive voltage common driver Printheads B C CR Motor PF Motor Pump Motor Fan Motor Printer mechanism Motor drivers B head C head Head drive wave generation Head data control signals IC35 IC30 IC...

Page 78: ...an Paper suction x2 ASIC uPD65802 IC32 Motor regulation PWM regulation CR Motor PF Motor DAC M65530FP IC37 3 channel 10 bit DA converter head drive voltage control Flash Memory MBM29F400TC IC1 2 Flash Memory 1Mbyte Save firmware Register D A user defined and factory default setting parameters DRAM EDO IC81 IC82 IC73 76 EDO RAM 10Mbyte onboard SRAM LC3564SM 10 IC39 64Kbit SRAM External data ring bu...

Page 79: ...vent ink from clogging the nozzles Always turn off the printer using the power switch do not remove the power cable from the wall outlet while the printer is on or while internal parts are moving Table 2 7 PS Board Signal Summary Signal Name Condition Function 28V 42V REM_ON MAIN PS During operation The On Off status is controlled from the C299MAIN board Printer off When this terminal is released ...

Page 80: ...C H A P T E R 3 TROUBLESHOOTING ...

Page 81: ...worn not wearing out unevenly and are connecting properly turn freely The rubber pads on the rollers are not dirty Clean if necessary The rubber pads on the rollers are not worn not wearing out unevenly and are connecting properly turn freely 3 1 2 Remember Before beginning disassembly turn the printer off wait for a few seconds after the LCD panel goes blank and then remove the power cord from th...

Page 82: ...ting message However when the waste ink counter determines the Waste Ink pads are 100 full the Service Req 00000100 message appears and the printer can no longer print To clear this condition perform the following Replace The following items must be replaced Waste Ink Pads Pump Assembly Cap Assembly FBox Cleaner Head Required Adjustments Perform the following adjustments after replacing the mainte...

Page 83: ...ensor error 00010000D Cover sensor error 00 00010000E Cover sensor error 01 00010000F CR motor PWM output error 000100010 PF motor PWM output error 000200000 NVRAM Error 000200001 Internal RAM Check Error 000200002 SRAM Check Error 000200003 DRAM Check Error 100000004 CPU Vector 4 General illegal instruction 100000006 CPU Vector 6 Slot illegal instruction 100000006 CPU Vector 9 CPU address error 1...

Page 84: ... Initial Ink Charge Status Replace Ink Cartridge Performing ink cartridge replacement Error 91 Press Pause Waiting for the paper initialization trigger Status Ready Printer is ready Status Cannot Print There is a problem Error 92 Printing Printing the current print job Status Option I F Error Type B interface error Error 92 No Cartridge One or more ink cartridges not installed Error 92 Cover Open ...

Page 85: ... CR motor encoder check error page 96 00010005 CR motor out of step page 96 00010006 CR motor overcurrent page 96 00010007 CR in position time out page 96 Table 3 2 LCD Panel Error Messages LCD message Status Type Refer to page 00010008 Servo interrupt watchdog time out error page 96 00010009 System interrupt watchdog time out error page 97 0001000A CR origin sensor malfunction page 97 0001000C PG...

Page 86: ...Paper page 100 Load Paper page 100 Paper Jam page 100 Cover Open page 100 Paper Not Cut page 101 Paper Not Straight page 101 Reload Paper page 101 Push Lever Down page 102 Compartment Open page 102 Ink Out page 102 No Ink Cartridge page 102 Remove Paper page 103 Option I F Error page 103 Table 3 5 Ink Low Item Description LCD message Ink Low LEDindicator status The LED indicator for the ink cartri...

Page 87: ...d clear the corresponding counter s Table 3 7 No Paper Loaded Item Description LCD message No Paper Loaded LEDindicator status Paper Check indicator is on Details No paper loaded or the end of the roll paper When printing on roll paper if the Paper End sensor detects the end of the roll paper paper feeding stops and the paper is held in place When printing on cut sheets if the Paper End sensor det...

Page 88: ... Table 3 10 Please Load Paper Item Description LCD message Please Load Paper LEDindicator status The Paper Check indicator in on Details The Paper Set Lever is in the release position While loading paper the Paper Set Lever was pushed to the release position Recovery Pull the Lever forward to the paper set position to clear the error If the error doesn t clear check the Paper Set lever position se...

Page 89: ...ersely affecting printout quality If this error occurs even though both sides of the cover are securely closed check the cover open sensor interlock switch on the left side for proper operation and position Table 3 13 Paper Not Cut Item Description LCD message Paper Not Cut LEDindicator status Paper Check indicator flashes Details Paper cut error occurred The page was not cut entirely or the page ...

Page 90: ...r which can happen under the following conditions 1 The user loaded the leading edge of the paper too far into the printer The printer can only backfeed the paper a set distance and if the paper is loaded too far it will not backfeed far enough 2 The printer detected that the paper was loaded outside of the printable area carriage path 3 After printing the printer detected that the paper is outsid...

Page 91: ...ring ink cartridge replacement Recovery Finish replacing the ink cartridge s and close the ink cartridge holder door The printer automatically returns to the pre error state ie Ready or Paused Table 3 18 Replace Ink Cartridge Item Description LCD message Replace Ink Cartridge LEDindicator status The Ink End indicator for the incorrect slot if an ink cartridge is installed in the wrong slot or empt...

Page 92: ...card and turn the printer back on Install a supported option card if necessary Table 3 21 Remove Paper Item Description LCD message Remove Paper LEDindicator status Paper Check LED is on Details Paper is too thick to allow for head cleaning The currently loaded paper is too thick to allow for timed cleaning Recovery Move the Paper Set Lever to the release position remove the paper and return the L...

Page 93: ...ched their predetermined 94 00010000 PF motor encoder check error out of step error 94 00010001 PF motor motor out of step 95 00010002 PF motor overcurrent 95 00010003 PF motor in position timeout error 95 00010004 CR motor encoder check error out of step error 96 00010005 CR motor motor out of step 96 00010006 CR motor overcurrent 96 00010007 CR motor in position timeout error 96 00010008 Servo w...

Page 94: ...leaning counter SERVICE CALL 00000101 Problem A printer part has exceeded its useful life and to prevent damage to other parts as well as abnormal operations printouts an error occurs This error occurs when the CR Motor has reached 2 5 million passes and this indicates the ink tubes should be replaced due to excessive wear and tear Solution To make sure the ink tubes are not worn out verify no par...

Page 95: ...lace the Main Board SERVICE CALL 00010002 Problem PF motor overcurrent Feedback from the PF motor IC35 driver s 10 pin output sensor signal indicates that the PF motor s current is irregular Solution Replace the PF motor Replace the Main Board SERVICE CALL 00010003 Problem PF in position time out The in position time is the amount of time the printer waits to make sure the carriage is not moving w...

Page 96: ...cking the carriage If that does not solve the problem check the CR motor encoder connection If there still is a problem try the following Check the plastic step ruler for soiled areas obstructions and damage Replace the encoder sensor Replace the CR motor Replace the Main Board SERVICE CALL 00010006 Problem CR motor overcurrent Feedback from the CR motor IC33 driver s 10 pin output Sense signal in...

Page 97: ...nk or dust on the surface of the sensor If this does not solve the problem check the PG sensor connection If there still is a problem try the following Replace the PG sensor Replace the PG motor Replace the Main Board SERVICE CALL 0001000D SERVICE CALL 0001000E Problem Cover sensor malfunction one or both cover open sensors interlock switch located at either end of the cover shaft is malfunctionin...

Page 98: ...or Service Call 00020003 DRAM error replace the SIMM installed in CN19 and confirm whether the error recurs SERVICE CALL 10020004 CPU GNRL ILLEGAL INSTRCTNS SERVICE CALL 10020006 CPU SLOT ILLEGAL INSTRCTNS SERVICE CALL 10020009 CPU ADDRESS ERROR SERVICE CALL 1002000A CPU DMAC DTC ADDRESS ERROR SERVICE CALL 1002000B CPU WATCHDOG TIME OUT ERROR SERVICE CALL 100200 CPU VECTOR 32 63 Problem Unusual co...

Page 99: ...b using cut sheets is finished or the rear edge of cut sheet paper has been detected Solution If paper has run out remove the printer paper and load new paper If print data remains in the printer the data will be printed If this error occurs even though paper is properly loaded there may be something on the P Rear sensor s surface Clean the sensor s surface hole in the Paper Guide Upper with a cle...

Page 100: ...inter determines a paper jam has occurred if the P Front sensor and P Rear sensors are in the on state but the CR motor is out of step or has overcurrent Solution After removing the paper stuck in the printer the TURN OFF AND ON message appears on the display The printer is ready after you turn the printer off and back on again If a paper jams occurs again after removing the original paper jam che...

Page 101: ...ror occurs when 1 The front edge is loaded too far and the paper is not in the loading position after it is reverse fed 2 The paper was loaded in such a way that the left and or right edge is out of the printable area due to mis loading or because the paper is too wide 3 After printing has finished the right or left edge is out of the area where the cutter can cut the paper 4 The loaded paper was ...

Page 102: ...ensor INK OUT Problem One or more ink cartridges have run out of ink a near end cartridge has been reinstalled or an unsupported ink cartridge has been installed Solution Replace the empty ink cartridge Make sure the ink cartridge is the proper type of cartridge for the printer and the proper color for that slot If the proper cartridge is installed and this error still occurs check the Ink End sen...

Page 103: ...bes conceivable print quality problems that may occur with this printer and the troubleshooting points for those errors DOT MISSING When the printer is not used for a long period of time the ink in the nozzles can dry up and clog the nozzles Clogged nozzles cannot fire ink and cause the dot missing problem in printed documents If the printhead nozzles do not clear after attempting multiple cleanin...

Page 104: ...laten gap adjustment Using the control panel setting or the diagnostic program function check the platen gap bi directional printing position as well as PG adjustment 2 If this error occurs only when the user prints on custom or thick paper Use the control panel paper thickness setting to correct the paper size and the print position depending on the paper thickness setting the location where the ...

Page 105: ...this spring SMUDGED OR MARRED PRINTOUT REVERSE SIDE The reverse side of the paper can become smudged or marred if there is ink on the printer parts Make sure there is no ink on the following parts and if there is ink wipe off the affected parts Sub platen surface Grid roller surface Lower Paper Guide surface If the problem is not caused by the above most likely the paper jammed in the printer or c...

Page 106: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...

Page 107: ...power outlet power is flowing through the PS board Unless otherwise stated always turn off the printer wait several seconds and then unplug the power cable from the outlet before servicing a printer For safety reasons the front cover position is automatically detected by the cover open sensor which is an interlock switch Do not block or modify this sensor Because the Main Board houses a Lithium ba...

Page 108: ...ert the cable at a 90 degree angle to the connector Otherwise internal contact of the leads may be damaged and this can cause a short circuit When replacing connector wires be careful to replace the entire length of the wire exactly as you found it rubbing against edges or moving parts can cause noise in the wires The cutter blade is very hard and can damage or scratch printer parts and it can als...

Page 109: ...han 250mm is helpful Phillips screwdriver 1 Standard screwdriver Round nosed pliers Tweezers Hex Allen key wrench Comes with stand commonly available tools also OK 5 5 mm for stand assembly only E589 torque wrench 6mm x 1Kg B765106901 Tube lock tightener F733 Self Training Kit 1053426 CD ROM based service tool transportation fluid cartridges S46 recycle 1045585 Transportation fluid cartridges six ...

Page 110: ...ight CUPS M4x8 white Cup S tight CUPS M3x6 white Cup S tight CPP M3 x8 white Crosshead Pan P tight CPS M3x12 white Crosshead Pan S tight CP M3x6 white Crosshead Pan CP W M2x12 silver Crosshead Pan washer CP W M2x8 silver Crosshead Pan washer CP W M3x6 silver Crosshead Pan washer CP W M3x8 silver Crosshead Pan washer CP W M3x25 silver Crosshead Pan washer CP W M4x8 silver Crosshead Pan washer CP W ...

Page 111: ...Process Flowchart 4 2 1 Remove Panel Housing 4 2 2 Remove Circuit Board Panel Unit H Top Cover L R Side Covers Front Cover Roll Cover Lower Paper Guide Upper Paper Guide Power Board C299MAIN Board 4 2 3 Disassemble Printer Mechanism Replace Waste Ink Pads Replace Printheads CR Motor Pulley Assembly PF Motor Pulley Assembly Maintenance Assembly Sensors 4 2 4 Disassemble Ink System Mechanism ...

Page 112: ...r an illustration of the housing parts Figure 4 3 Housing Part Diagram 4 2 1 1 Panel Unit Removal 1 Release the clips on both sides of the control panel unit and pull slightly away from the R Side Cover Figure 4 4 Panel Unit Removal 1 2 Roll Cover Assembly Upper Paper Guide behind H Top Cover R Side Cover H Top Cover Lower Paper Guide Front Cover Assembly L Side Cover Hooks Panel Unit ...

Page 113: ...e two black screws CBP M4x10 from the lever handle and remove the handle 4 Using a driver or similar tool remove the lever opening cap The cap may fall through the hole so it is recommend you secure the cap between your finger and the driver as you remove the cap Figure 4 6 Paper Set Lever Handle Removal When replacing the control panel and FFC make sure you push the FFC cable slack towards the re...

Page 114: ...Removal 1 3 6 From the rear side remove one white screw CUPS M4x8 and from the right side remove two white screws CUPS M4x8 Figure 4 8 R Side Cover Removal 2 3 7 Return the Paper Set Lever to the set position and pull off the R Side Cover to the right Figure 4 9 R Side Cover Removal 3 3 Roll Cover One screw R Side Cover Three screws R Side Cover Paper Set Lever in set position ...

Page 115: ...PS M4x8 and from the left side remove two white screws CUPS M4x8 Figure 4 11 L Side Cover Removal 2 2 4 Pull off the L Side Cover to the left 4 2 1 4 I C Holder Cover Removal 1 Remove the L Side cover as described in 4 2 1 3 L Side Cover Removal 2 Open the I C Holder Cover 3 Remove two white screws CBS M3x10 Figure 4 12 I C Holder Cover Removal 4 Remove the cover and frame One screw Roll Cover Thr...

Page 116: ...n right side Figure 4 14 H Top Cover Removal on left side 6 Remove the cover by pulling up and toward the rear 4 2 1 6 Rear Cover Removal 1 From the rear remove two white screws CPS M3x12 securing the optional interface cover and remove the optional interface cover Figure 4 15 Interface Cover and Screw Removal 2 Remove the two white screws CP M3x6 securing the parallel interface and remove the one...

Page 117: ...BS M4x8 securing the upper section of the cover 5 Remove the Rear Cover by pulling to the rear lift and pull if necessary 4 2 1 7 Paper Guide L2 Removal 1 From the front remove four white screws Truss M4x6 and remove the Paper Guide L2 Figure 4 17 Paper Guide L2 removal on right side Figure 4 18 Paper Guide L2 removal on left side Two screws Paper Guide L2 Paper Guide L2 Two screws ...

Page 118: ...ring the black spindle support on the left and then remove the spindle support Figure 4 19 Roll Paper Cover removal on left side When replacing the Paper Guide L2 make sure the five tabs at the top of the guide slide in between the metal and black cushion Then secure with the screws Paper Guide L Paper Guide L2 Five tabs Two screws Spindle support Brake pin Roll Paper Cover ...

Page 119: ... side and remove the cover 4 2 1 9 Front Cover Removal 1 Open the Front Cover 2 Push in the two hooks to the left of the cover and remove the front shaft cover Figure 4 21 Front Cover Removal 1 3 3 On the right remove the E ring and the spring Figure 4 22 Front Cover Removal 2 3 Two screws Spindle support Brake pin Roll Paper Cover Spring catch E ring Frontcover spring L Front shaft cover Shaft co...

Page 120: ...16 2 Remove the two cables connected to the Power Board as shown below 3 Remove the four white screws CPS M4x8 securing the Power Board and then remove the Power Board Figure 4 24 Power Supply Board Removal A D J U S T M E N T R E Q U I R E D Make sure you replace the front cover springs correctly Confirm the movement of the cover and operation of the cover open sensor See Cover Open Sensor Assemb...

Page 121: ...ed 1 PG_HP snsr Head_Slide CN39 4 yellow 2 P_Front snsr CN11 4 red 2 P_Front snsr CN13 5 white 3 PF Motor encoder CN32 4 blue 3 ink snsr M CN35 5 red 3 ink snsr Y CN9 30 white special CR board Assy 2 lock type CN8 30 white special CR board Assy 1 lock type CN31 4 yellow 4 ink snsr C CN34 5 red 3 ink snsr LM CN30 4 white 4 ink snsr Bk CN33 5 blue 3 ink snsr LC CN10 2 white 4 PS fan CN24 4 white 3 P...

Page 122: ...nd the toothed washer M4 5 Remove one white screw CUPS M4x8 securing the PS fan holder and slide the PS fan holder to the right After removing the holder from the hook on the printer remove the PS fan Figure 4 27 PS Fan Holder Removal C A U T I O N When removing re inserting the flat cable FFC from to a connector make sure to pull insert the cable straight Otherwise internal contact of the connect...

Page 123: ...Removing the PS Fan from its holder 4 2 2 5 Removal of the AC inlet 1 Remove the holder from the printer as described in AC Inlet and PS Fan Removal on page 122 2 Remove two white screws Dish M3x6 securing the AC inlet and remove the inlet Figure 4 29 AC Inlet Removal When replacing the PS fan make sure the label side faces the outside of the printer and the cable protrudes from the left and top P...

Page 124: ...T I O N Do not remove or loosen the screws that secure the CR guide rail also do not remove the carriage These parts are adjusted to 1 100th of a mm at the factory Do not attempt any kind of service or adjustment to the frame or parts attached directly to the frame See the Parts List in Chapter 7 for a list of parts that you can service replace Other parts can only be assembled and adjusted at the...

Page 125: ...mpletely full and need to be replaced before printing can continue 1 Remove Paper Guide L2 as described in Paper Guide L2 Removal on page 117 2 Remove the two waste ink tubes white small diameter and the one flushing tube clear large diameter from the tubes clamps Figure 4 30 Remove the tubes C A U T I O N When the waste ink counter indicates the ink pads need to be replaced the following parts al...

Page 126: ... I N T When replacing the Waste Ink Pads prepare a vinyl bag beforehand for disposing the Pads A D J U S T M E N T R E Q U I R E D When replacing the Waste Ink Pads the following adjustment procedures are required See Maintenance Mode 2 on page 50 INIT WASTE INK INIT CLEANING To reassemble the waste ink box and related parts follow the above steps in reverse order and make sure you keep the follow...

Page 127: ...3 Suctions fans One screw One screw Fan duct Two screws Connector C A U T I O N The printer uses two printheads B Head and C Head and although they are similar you need to make sure you do not mix the heads One is for dark inks and the other is for light inks Therefore make sure you prepare and install the correct replacement head B head F055040 Printhead IJ192 OAD damper order B C M C head F05505...

Page 128: ...n Figure 4 34 Carriage Lock Release Cover Removal 4 Remove the two screws CP W M3x6 securing the carriage cover and remove the carriage cover 5 Remove one screw CP W M3x6 securing the damper holder unhook the ink tubes from the damper holder and then remove the damper holder Figure 4 35 Damper Holder Carriage cover Two screws Cutter Ink tubes Ink tubes Damper holder One screw ...

Page 129: ...ion Spring and Screw Removal 8 Remove one screw CB M3x6 also called the H Spacer screw and then remove the printhead from the carriage 9 Remove the flat cable from the back of the printhead Figure 4 38 Printhead Removal C H E C K P O I N T If you only need to replace one head you only need to perform the following steps in regards to that printhead B head left side B C M C head right side LC LM Y ...

Page 130: ... remove two FFC cables from the FFC lock type connectors Figure 4 40 CR Board FFC Removal C H E C K P O I N T When replacing the printheads fold the flat cable behind the printhead and make sure the printhead snaps fully into place When properly installed the printhead ID will be directly behind and at the same height as the PG Cam Shaft If the PG Cam Shaft does not partially block the line of sig...

Page 131: ...rd left edge remove three connectors from the CR Board Figure 4 41 Connector and CR Board Removal 9 Remove two screws CPP M3x8 the ground and washer M3 Then remove the CR Board Connector white to CR encoder Connector black to P_Edge sensor Connector white to cutter solenoid Two screws Ground washer CR Board ...

Page 132: ...e sensor cables free Figure 4 42 Cutter Housing Removal 1 2 3 Remove the four screws CP W M3x8 securing the cutter housing and slowly pull the cutter housing to the left to release it from the carriage See Figure 4 45 for a photo of the housing carriage lock mechanism Figure 4 43 Cutter Housing Removal 2 2 Figure 4 44 Cutter Housing Outer Face Figure 4 45 Cutter Housing Inner Face Cut this band Cu...

Page 133: ... the cutter cap cutter solenoid core and cutter solenoid spring Figure 4 46 Cutter Solenoid Removal 4 Remove two screws CP W M3x6 securing the cutter solenoid and then using a driver or similar tool push the solenoid out from underneath the Cutter Assembly Make sure you correctly reassemble the cutter assembly otherwise the cutter will not disengage the CR lock and the carriage will not release fr...

Page 134: ... securing the CR Encoder Sensor ground and washer M3 Then remove the CR Encode Sensor Figure 4 47 CR Encoder Sensor Removal 4 2 3 8 Removing the P_Edge Sensor 1 Remove the cutter housing as described in Removing the Cutter Housing on page 132 2 Remove one screw CBP M3x6 securing the P_Edge sensor and remove the sensor Figure 4 48 P_Edge Sensor Removal CR Encoder Sensor One screw One screw Inner Fa...

Page 135: ...r cable and six Ink Cartridge sensor cables from the C299MAIN board refer to Table 4 4 C299MAIN Board Connectors on page 121 for details and then remove the cables from their harness clamps 7 Pull out the cables through the opening in the L Side frame and remove the cables from the four clamps Figure 4 49 Ink Sensor Harness Removal 8 Remove two screws CPP M3x8 securing the ink tube cover and remov...

Page 136: ...lder Frame on the right side 11 Remove one screw CUPS M3x6 and one screw CUPS M4x6 securing the I C Holder Frame on the left side Figure 4 52 Holder Frame Removal L side 12 Remove six screws CUPS M3x6 and two screws CUPS M4x6 securing the I C Holder Frame on the top Figure 4 53 Holder Frame Removal top 13 Remove the Ink Cartridge sensor cables from their harness connectors and separate them I C Ho...

Page 137: ... and ink cartridge holder slots Also remove the O rings Figure 4 54 Disconnecting the Ink Pipes 15 For the slot you want to remove remove the corresponding two screws CPS M3x12 securing the slot frame to the base Remove that slot frame Figure 4 55 Slot Frame Removal top view Ink pipes Ink tube screws and O rings Two screws Slot frame ...

Page 138: ...he cable completely through the bottom Figure 4 56 Ink Cartridge Sensor Cable Removal 3 Remove the screw CBS M3x10 securing the Ink Low sensor and remove the sensor Figure 4 57 Ink Low Sensor Removal 4 Remove two screws CUPS M3x6 securing the needle frame and remove the frame 5 Remove one screw CBS M2x8 securing the I C sensor to the needle frame and remove the I C sensor Figure 4 58 I C Sensor Re...

Page 139: ... printer to release the tension on the CR Timing belt Figure 4 59 Loosening the CR Tension Belt 7 Pull off the CR Timing Belt from the CR Motor pulley on the left side of the printer 8 Remove the four screws CP W M4x10 securing the CR motor and remove the CR motor Figure 4 60 CR Motor Removal C H E C K P O I N T Before loosening the CR timing belt tension confirm and write down the current tension...

Page 140: ...from the reduction gear by moving the belt inward 7 Remove the two CP W M3x8 screws securing the PF Motor Assembly to the PF motor bracket and then remove the PF motor bearing PF motor spacer and PF motor in that order Figure 4 62 Removing the PF Motor Assembly Clamp L Side Frame PF Motor Connector for Drive PF Motor Connector for encoder signals C A U T I O N When assembling the PF Motor Assembly...

Page 141: ...ntenance Base Assembly respectively Figure 4 64 Removing the Harnesses 2 A D J U S T M E N T R E Q U I R E D If you replace the waste ink absorbers because the service call error 0000100 occurs you need to replace the specified parts in the Maintenance Assembly After replacing them be sure to initialize the following counters Waste ink counter Cleaning unit counter Parts to be replaced Pump Motor ...

Page 142: ...intenance Base Assembly 1 Figure 4 66 Removing the Maintenance Base Assembly 2 Figure 4 67 Removing the Maintenance Base Assembly 3 8 Shift the Maintenance Base Assembly to the left to release the joint with the R Side Frame Then watching out for the harnesses lower the Maintenance Base Assembly and remove it Figure 4 68 Maintenance Base Assembly Screw M4x6 Screw Driver Screw M4x6 Screw Driver Scr...

Page 143: ...as described in Removing the Maintenance Assembly on page 141 2 Release the harness for the Pump Motor Assembly from the cable clamp 3 Remove the three CP W M3x8 screws securing the Pump Motor Assembly to the Maintenance Base Assembly and remove the Pump Motor Assembly Figure 4 69 Removing the Pump Motor Assembly Pump Motor Assembly Clamp Screws M3x8 ...

Page 144: ...e Frame Sub Assembly 3 Remove the one CUPS M3x6 screw securing the Cap Assembly disconnect the two tubes from the Pump Assembly and remove the Cap Assembly Figure 4 71 Removing the Cap Assembly Figure 4 72 Cap Assembly R Side Frame Sub Assembly Screws M4x6 Screws M4x6 Cap Assembly Screw M3x6 Tubes connect here C A U T I O N Check for the points below when removing mounting the Cap Assembly Push th...

Page 145: ...ing the Pump Assembly and remove the Pump Assembly Figure 4 73 Removing the Pump Assembly 4 2 3 17 Removing the Cleaner Head 1 Remove the Maintenance Assembly as described in Removing the Maintenance Assembly on page 141 2 Remove the Cap Assembly as described in Removing the Cap Assembly on page 144 3 Using tweezers release the joint for the concave part of the Cleaner Head and the convex part of ...

Page 146: ...41 2 Using tweezers remove the Cleaner Head from the Pump Assembly NOTE Make sure the Cleaner Head surface is free from any dirt dust or grease Also when mounting it use tweezers to keep the wiping side of the Cleaner Head clean 3 Remove the one CUPS M3x6 screw securing the Flushing Box Assembly and remove the Flushing Box Assembly Figure 4 75 Removing the Flushing Box Assembly Screw M3x6 Flushing...

Page 147: ...ss out from the hole in the R Side Frame 4 Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left 5 Remove the one CP W M3x6 screw securing the HEAD_SLIDE Sensor Assembly and remove the HEAD_SLIDE Sensor Assembly 6 Release the harness for the HEAD_SLIDE Sensor Assembly from the four cable clamps on the Maintenance Assembly and CR Ra...

Page 148: ...n R Side Cover Removal on page 113 2 Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left 3 Disconnect the harness from the CR_HP Sensor connector 4 Release the hook fixing the CR_HP Sensor and remove the CR_HP Sensor Figure 4 77 Removing the CR_HP Sensor Connector Hooks CR_HP Sensor ...

Page 149: ...al on page 116 5 Push the paper hold lever down to the rear 6 Remove the one CUPS M3x6 screw securing the sensor bracket and remove the bracket along with the both sensors NOTE Sensor bracket position is adjusted at factory Therefore be sure to mark its current position before removing the screw 7 Remove the harness from the connector of the Release P_THICK Sensor 8 Unhook the sensor from the sens...

Page 150: ... harness in the hole on the right 8 Push the paper hold lever down to the front 9 Remove the three CUPS M4x6 screws securing the Paper Guide L and remove the Paper Guide L by slowly taking it out toward upper front NOTE To remove the left screw insert a screw driver from the space of the I H Assembly the third one from the right 10 Remove the two CP W M2x8 screws securing the P_FRONT Sensor Assemb...

Page 151: ... Remove the five CBS M4x6 screws securing the Paper Guide U and remove the Paper Guide U by slowly taking it out toward the upper front NOTE When removing installing the Paper Guide U be careful not to mar the P_REAR Sensor Assembly with the edge of the sensor inspection window 9 Remove the two CP W M2x8 screws securing the P_REAR Sensor Assembly and remove the P_REAR Sensor Assembly NOTE P_REAR S...

Page 152: ...r and harness bundle for the Cover Sensor Assembly 3 Remove the two CP W M2x12 screws securing the Cover Sensor Assembly and Cover SW Holder and remove the Cover Sensor Assembly Figure 4 83 Removing the Cover Sensor Assembly A D J U S T M E N T R E Q U I R E D Perform the necessary adjustment listed in Table 5 2 in Chapter 5 This adjustment is required to make the Cover Sensor Assembly work interl...

Page 153: ...C H A P T E R 5 ADJUSTMENT ...

Page 154: ...cedure otherwise you may damage the printer To make proper adjustment make sure to avoid strong light sun light around the printer Since this printer uses photo sensitive devices photo sensors the printer may not function properly if it is operated under such conditions When replacing the following always install a new ink cartridge Printheads Main Board Holder Assembly Valve Table 5 1 Adjustment ...

Page 155: ...tion Paper Related Sensors adjustment Test print Replace the Waste Ink Pads and clear the counter Write USB ID page 160 page 161 page 173 page 166 CR Motor replacement 1 2 3 4 5 6 7 CR Steel belt tension adjustment Required tool 10 000g Tension Gauge Self Diagnostic Function Capping position adjustment Bi D adjustment Head Gap adjustment Flush point adjustment L R Top bottom adjustment Test print ...

Page 156: ...nt is required using the self diagnostic function Sensor assembly replacement CR HP Sensor 1 Self Diagnostic Function Capping position adjustment page 161 page 173 Sensor assembly replacement Cover Sensor 1 Self Diagnostic Function From the Test menu select Sensor and then Cover page 161 page 192 Table 5 2 Service Parts Required Adjustments continued Service Operation Step Number Adjustment Items ...

Page 157: ...Board you need to back up the parameters as described below replace the C299 Main board as described in Chapter 4 download the parameters as described on the next page upload the firmware as described on page 160 adjust the sensors as described on page 166 REQUIREMENTS FOR BACKUP F727 Flash Memory Card 1050073 Conforms to PCMCIA Rel 2 1 JEIDA Ver 4 2 Type II 5V Read Write operation Part 1050073 Fu...

Page 158: ...containing the backup data top facing the outside of the printer into the PC card slot connector on the Main Board and turn on the printer 3 Make sure the following message appears on the LCD 4 Press any button on the Control Panel to start the download procedure 5 When the download procedure is finished the following message appears 6 After making sure the printer is finished turn off the printer...

Page 159: ...urred Flash memory write error Flash memory erase error PC card write error PC card erase error Using a different PC card try the operation again If a different PC card does not solve the problem there is a problem with the flash memory on the Main Board and a backup is not possible RANGE OF BACKED UP PARAMETERS The following parameters on the C299 Main Board are backed up during the back up opera...

Page 160: ...age UPDATING FIRMWARE FROM A MEMORY CARD 1 Make sure the printer is in the ready state Ready appears on the LCD Press the SelecType button multiple times until Printer Status Menu appears Then press the Item button Version B xxxxx appears Write down the version number 2 Turn off the printer 3 Remove the access cover from the rear of the printer and insert the prepared firmware card xxxxxxxx ROM in...

Page 161: ...o activate a Self Diagnostic function as described in the table below Figure 5 1 Self Diagnostic Controls Table 5 3 Self Diagnostic Mode Controls Normal Function Self Diagnostic Function Meaning Pause Return up one level Moves up one level without selecting at item SelecType Next menu Displays the next menu Paper Source Previous menu Displays the previous menu Paper Feed Next item or value Display...

Page 162: ...rameter Updates or clears all of the adjustment parameters Check Life Tests the operation of the printer components C A U T I O N The Check Life menu contains tests that should only be performed at the factory so do not attempt to use this menu accept where written in this manual In Self Diagnostic mode all of the tests except for one Rear Sensor adjustment assume that you have loaded roll paper B...

Page 163: ... Paper Thickness PG Thermistor I C Holder Levers Ink ID I C and Ink Low Encoder CR Motor PF Motor Fan On Off confirmation Elec Maintenance Record Fatal Error Record D A Revision Factory use for Head voltage correction do not attempt Head Signal Factory use for Head pulse check do not attempt C A U T I O N Do not attempt the D A Revision or Head Signal test These tests are only performed with speci...

Page 164: ...hat is pressed appears Press the Pause button twice to exit the Panel Key function LCD check All dots turn on If a dot is not on the LCD is not working properly LED check The LED indicators turn on in the following order and the name of the indicator appears on the LCD when that indicator turns on Power Pause Ink End K C Lc M Lm and Y Paper Out Roll Auto Cut Roll Cut Off and Sheet Item SelecType P...

Page 165: ...d the ID number appears as 0 7 Sensor on 1 and sensor off 0 X Ink NOT yy Describes which cartridge is not installed if a missing cartridge is detected X B or C head and yy ink color such as Lc X Ink END yy Describes which cartridge is empty if an empty cartridge is detected X B or C head and yy ink color such as Lc Figure 5 6 Sensor Menu Options C H E C K P O I N T You need to perform the Sensor A...

Page 166: ...erforming this adjustment to ensure light is refelected evenly off the paper Make sure there is no dust or foreign substance on both the paper and sensor When performing sensor adjustment make sure paper is loaded and parked above the sensor above the guide lines as well as the platen If you need to adjust the volume of the sensors on the Main board make sure the driver does not touch the metal pa...

Page 167: ...rd to lock the paper in place The printer initializes the paper 4 Through the access cover adjust the volume on VR2 roughly and VR6 precisely so that XXX 040 043 5 Release the Paper Set Lever remove the paper and return the Lever to the Set position Then make sure that the XXX signal level indicated on the LCD is 01D or more NOTE If the signal level cannot be adjusted properly check the position o...

Page 168: ... XXX signal level indicated on the LCD is 01D or more NOTE If the signal level cannot be adjusted properly check the position of the sensor and if this does not correct the signal level replace the sensor 6 Repeat step 3 7 Through the access cover adjust the volume on VR3 roughly and VR4 precisely so that XXX 095 or less and YYY 040 or more NOTE If the signal level cannot be adjusted properly chec...

Page 169: ...C This function allows you to check the maintenance record and fatal error record stored in the control circuit See the Table 3 3 Messages That Indicate Service is Necessary on page 85 for details on the error messages Figure 5 10 Record Menu Options Record Error menu Figure 5 11 Error Record Function The errors listed here do not include CPU errors service call errors and the printer lists a maxi...

Page 170: ...n Fire x Amount of ink fired from nozzles in number of megadots x which color Cut Number of times cutter has been used Cutter Solenoid Number of times cutter solenoid has been activated Lock Solenoid Number of times CR lock solenoid has been activated Waste Ink R L Amount of waste ink right or left Head Wiper R L Number of times head wiping operation has occurred Wiper Number of times wiper has be...

Page 171: ... printed lines match up when performing bi directional printing Head Gap Adjusts the B C Head Gap as well as sets the left margin R Flush Point Adjusts the flush position on the HP side L Flush Point Adjusts the flush position on the opposite side Feed Correction Checks paper feeding w ruler Top Bottom Checks the top and bottom margins w ruler Rear Paper Sensor Position Sets the detection position...

Page 172: ... of menu Pause SelecType Paper Source Adj Counter Clear Adj Cap Position Adj B Head Slant Adj Check Nozzle Adj Input Rank Adj Check Skew Adj Flush Point L Adj Flush Point R Adj Head LR Adj Adj Bi D Adj BC Head Slant Adj C Head Slant Adj Clean Head Adj Test Print Adj Rear Sensor Pos Adj Top Bottom Adj Feed Write D A Value ...

Page 173: ... the P EDGE sensor This value is compared to the originally detected value for the paper edge position to determine if the paper is feeding at a slant Any change you make to the Check Skew distance only affects service related printouts the skew check operation for user printouts does not change 1 Make sure Adj Check Skew appears on the LCD and press the Enter button 2 If the paper is not loaded c...

Page 174: ...the Enter button and Enter Key appears on the LCD 5 Press the Enter button again to write the printhead ID value to the Main Board and begin the initial ink charge in the heads Figure 5 16 Head ID Input Process C A U T I O N This operation must be performed before sending a print job otherwise print quality will most likely suffer If an out of range error Error Rank Input occurs at any time during...

Page 175: ...ing check pattern Figure 5 17 Head Nozzle Check Pattern The pattern includes the following colors from left to right black cyan magenta yellow light magenta and light cyan 3 When the check pattern is finished printing Nozzle Check End appears on the LCD If the pattern printed all six colors properly with no lines or dots missing press the Enter button to end this adjustment procedure If lines or d...

Page 176: ...from the carriage cap position Next loosen the screw securing the head that is printing at a slant and move the Head Adjust Lever A left or right depending on the slant direction See Figure 5 21 for reference Tighten the screw Figure 5 19 Head Slant Check Printout 3 After making sure both heads are correctly installed move the carriage back to the capping position by hand and close the front cover...

Page 177: ...rriage away from the carriage cap position Next loosen the screw securing the printhead on the right Move the Head Adjust Lever B up or down to match the height of the two heads Tighten the screw Figure 5 22 Head Parallelism Check Printout 3 After finishing the Head Height adjustment procedure move the carriage back to the capping position by hand and close the front cover 4 Select Print Adj Patte...

Page 178: ... the LCD Figure 5 26 Bi D Adjustment Operation Table 5 10 Bi D Adjustment Items Item Description Number BiD 200 N B Bi D adjustment 200cps Normal dot B head 1 BiD 200 N C Bi D adjustment 200cps Normal dot C head 2 BiD 200 M B Bi D adjustment 200cps Micro dot B head 3 BiD 200 M C Bi D adjustment 200cps Micro dot C head 4 BiD 300 N B Bi D adjustment 300cps Normal dot B head 5 BiD 300 N C Bi D adjust...

Page 179: ...gned select the numbered pattern using the Paper Feed buttons Correction increment 1 2880 inch Correction direction toward HP and away from HP Aim 1 5 7 Align the lines vertically 6 8 Make sure light cyan and light magenta are equal width without overlapping see the illustration below After you finish correcting a pattern press the Enter button to print another test pattern of that number only wit...

Page 180: ...ove sample make sure BiD End appears in the LCD and press the Enter button to finish If some lines are not aligned select the numbered pattern using the Paper Feed buttons Correction distance One press 1 2880 inch Correction direction toward HP and away from HP Aim Black and light cyan lines are vertically aligned After you finish correcting a pattern press the Enter button to print another test p...

Page 181: ...shing is finished Point R NNN NNN numeric position appears Check the piece of paper you put over the flushing box to confirm the ink is ejected into the flushing box If the ink flushing position is correct press the Enter button to finish Otherwise press the SelecType or Item button to correct the flushing position The settings increment as follows Correction distance One press 1 720 inch Directio...

Page 182: ...nted V Length 1000 0mm appears Using a regular ruler and the Scale Stopper code number 1047746 1047745 measure the printed pattern from the top line to the bottom line Then enter this measurement using the item select buttons in 0 1mm increments 4 After entering the measurement press the Enter button to finish Figure 5 31 Feed Distance Check Operation Figure 5 32 Feed Distance Check Pattern Printi...

Page 183: ... fixed distance 3 After the printing operation is finished measure the top bottom and right HP side margins using a ruler Press the item select Paper Feed buttons to enter each of these measurements in 0 1mm increments 4 After entering the measurements press the SelecType or Item button until Bottom Length xx xmm appears and then press the Enter button Figure 5 33 Margin Adjustment Operation Figur...

Page 184: ...s the Enter button 2 Load A3 size paper in portrait short edge first orientation when you see the Please Set CutSheet message After the paper initializes press the Enter button to print the check pattern 3 After printing is finished measure the distance from the rear edge of the printed pattern to the rear edge of the paper Press the SelecType or Item button until you see RearSen Pos xx xmm and th...

Page 185: ... on the back of the printer next to the power connector Figure 5 37 Test Pattern Printing Operation Table 5 12 Printed Items in the Test Pattern Item Description Nozzle Check Prints all of the check test patterns that are available from the Adjustment menu Adjustment Variables Prints a list of all the adjustable items from the Adjustment menu Print Nozzle Check Enter Enter SelecType Item SelecType...

Page 186: ...quires approx 6 minutes Set Cleaning Jig Cleaning Insert transportation fluid cartridges Requires approx 6 minutes Remove transportation fluid cartridges Cleaning Proceed to next Adjustment menu Requires approx 6 minutes C A U T I O N After draining the ink and performing any necessary operation and or moving the printer be sure to perform the initial ink charge as described in Cleaning Menu on pa...

Page 187: ...g cycle Volume of ink cleared medium rubbing off Std KK2 CL2 Strong cleaning cycle Volume of ink cleared high rubbing on Init Fill Perform Initial charge sequence Table 5 13 Counters Reset by Counter Clear Counter Reset Value Protection Counter A B 0 Ink Volume Counter Rb Ry Rx Rz 0 Consumed Ink Counter Cb Cy Cm Cc Cll Clc 0 Power Cutoff Timer T2 0 Accumulated Prints Timer 0 CL Timer 0 CL Timer 3 ...

Page 188: ...menu are described below Capping Position see Adj Cap Position on page 173 Paper Feed Distance see Feed Adjustment on page 182 Serial No see Test Pattern Print on page 185 for more information Maintenance Record see Table 5 8 Maintenance Record Items on page 170 UPDATE ITEMS The items you can update are described below Capping Position see Adj Cap Position on page 173 Head Rank voltage see Adj Inp...

Page 189: ...oving certain parts The parts and their corresponding adjustments are as follows Update Ink Parameter Paper Feed Init Ink Charge Flag SET Init Ink Charge Flag RESET Update Parameter Updating Parameter Enter Table 5 14 Necessary Mechanism Adjustments Parts Adjustment Necessary Tools Refer to CR Motor CR Steel Belt Tension Tension Gauge F712 code 1047744 Standard 8 000g page 190 PF Motor PF Belt Ten...

Page 190: ...the CR Rail Figure 5 42 CR Timing Belt Tension Adjustment PF TIMING BELT TENSION ADJUSTMENT This adjustment is necessary for service operations that require you to remove loosen the PF Motor or PF Belt When replacing or re installing the PF Belt you need to confirm the tension of the PF Belt Standard 2 200g 10 Figure 5 43 PF Belt Tension CR Tension Bracket CR Timing Belt CR Tension Screw Hook the ...

Page 191: ...position and verify that Sen Paper Thick appears in the LCD 7 Insert a schema gauge 0 6mm 0 7mm between the set of PF Grid Rollers and Driven Rollers nearest the HP Return the Paper Set Lever to the Set position The LCD message will vary according to the schema gauge as shown in the table below 8 If the correct message does not appear or any other message appears verify the P THICK sensor is insta...

Page 192: ...s the Enter button to select the Test Item menu 4 Press the SelecType or Item button until Sen Cover xxxx appears 5 Open and close the Front Cover checking the LCD to make sure the message changes depending on the Front Cover position 6 If the correct message does not appear or any other message appears verify the Cover Sensor is installed correctly and check the operation again If necessary loose...

Page 193: ...ell as PC with MS DOS or Windows 95 Parallel interface connection compatible mode EXTRACTING THE USB ID COPY PROGRAM SP7000 USB ID Copy Program Found on the F733 Self Training Kit P N 1053426 File AD_PRO_E SP7K10E EXE self extracting file extract the file to a folder you make on the root directory of your hard drive example C SP7000 PC equipped with Windows 95 or MS DOS6 2 or above Parallel interf...

Page 194: ...n board as described in Chapter 4 plus do the adjustments described in Table 5 2 Service Parts Required Adjustments on page 155 7 Turn the printer on and restart the program 8 Select USB ID Copy Write from the menu that appears 9 Select Write USB ID to EEPROM 10 Enter the name of the file you created in step 4 and press the Enter key After about 85 seconds the USB ID is message disappears and the ...

Page 195: ...C H A P T E R 6 MAINTENANCE SETUP ...

Page 196: ...heat source Do not place the main board on top of any conductive material or surface Be careful not to let ink get into your eyes or your skin If ink gets in your eye flush the eye with water and see a doctor if you feel discomfort in your eye C A U T I O N Due to the printer s size when performing any service or maintenance operations confirm there is plenty of space for the operation Due to the ...

Page 197: ... in the Maintenance Kit Waste Ink Pads Pump Assembly Cap Assembly Flushing Box Cleaner Head Required Adjustment Waste Ink Counter Clear See Counter Clear on page 187 Ink Tubes Service Call 00000101 Solution Check the ink tube The printer indicates this error when the carriage has made a predetermined number of passes this indicates the ink tubes should be replaced before they wear out causing air ...

Page 198: ...r Striped plastic sheet used by Linear Encoder to determine CR position Make sure no dust or foreign objects are attached or have accumulated and make sure it is not ripped bent or stained 1 Cleaning 2 Replace if there are any rips or stains Rail on the CR guide frame Make sure there are no foreign objects attached Cleaning P_REAR sensor and P_FRONT sensor surface Make sure no paper dust or foreig...

Page 199: ...C H A P T E R 7 APPENDIX ...

Page 200: ...CN13 CN41 CN43 CN11 CN39 CN42 CN37 CN44 CN31 CN34 CN32 CN35 CN33 C299Main Board Carriage Board CN2 CN5 Cutter solenoid Printheads CN3 CN8 CN7 CN1 Power Supply Board CN001 AC inlet Panel Unit Fan Fan Lever sensor P Thick sensor F cover sensor CN22 CR HP sensor Head Slide sensor P Front sensor P Rear sensor PF mtr encoder sensor Ink sensor M Ink sensor Y Ink sensor C Ink sensor LM Ink sensor LC Ink ...

Page 201: ...CN24 Pump motor CN30 Ink sensor black CN31 Ink sensor cyan CN32 Ink sensor magenta CN33 Ink sensor light cyan CN34 Ink sensor light magenta CN35 Ink sensor yellow CN36 Lever sensor CN37 P_Thick sensor C299Main Board continued CN38 Front cover sensor CN39 P_Front sensor CN41 CR HP sensor CN42 Head slide PG sensor CN43 Paper Suction Fan CN44 Paper Suction Fan Panel Unit Board CN22 From and to C299MA...

Page 202: ...rce 7 TXD O 8 READY O 9 RXD O 10 NC Neutral circuit not used 11 RESET O 12 INH 13 CMREQ O 14 WRRDY O 15 RDREQ O 16 HWR 17 RD 18 CE 19 SG Signal ground 20 SG Signal ground 21 SG Signal ground 22 SG Signal ground 23 SG Signal ground 24 SG Signal ground 25 TBA4 26 TBA3 27 TBA2 28 TBA1 29 TD7 30 TD6 31 TD5 32 TD4 33 TD3 34 TD2 35 TD1 36 TD0 Table 7 3 Connector Pin Assignments for CN6 Pin No Signal Nam...

Page 203: ...5V O Logic Power Source 24 SG Signal ground 25 SG Signal ground 26 SG Signal ground 27 SG Signal ground 28 SG Signal ground Table 7 5 Connector Pin Assignments for CN8 Pin No Signal Name I O Function 1 BVHV O Dark head dot control reference voltage 2 BVHV O Dark head dot control reference voltage 3 BVHV O Dark head dot control reference voltage 4 28V O Printhead power source 5 28V O Printhead powe...

Page 204: ...al ground 7 CVHV O Light head dot control reference voltage Table 7 5 Connector Pin Assignments for CN8 Pin No Signal Name I O Function 8 CVHV O Light head dot control reference voltage 9 CVHV O Light head dot control reference voltage 10 C_SOL O Cutter solenoid signal 11 C_SOL O Cutter solenoid signal 12 SG Signal ground 13 CHNCHG O Light head charge pulse trapezoidal wave form 14 SG Signal groun...

Page 205: ...signal phase A for the CR motor 2 NC Neutral circuit not used 3 CRMOT_B O Drive signal phase B for the CR motor Table 7 11 Connector Pin Assignments for CN18 Pin No Signal Name I O Function 1 PFMOT_A O Drive signal phase A for the PF motor 2 PFMOT_B O Drive signal phase B for the PF motor Table 7 12 Connector Pin Assignments for CN20 Pin No Signal Name I O Function Table 7 13 Connector Pin Assignm...

Page 206: ...tion 1 LM_NOT O Light magenta I C not installed 2 SG Signal ground 3 LM_END O Light magenta ink out 4 SG Signal ground Table 7 19 Connector Pin Assignments for CN35 Pin No Signal Name I O Function 1 Y_NOT O Yellow I C not installed 2 SG Signal ground 3 Y_END O Yellow ink out 4 SG Signal ground Table 7 20 Connector Pin Assignments for CN36 Pin No Signal Name I O Function 1 LEVERUP I Lever signal 2 ...

Page 207: ... Signal ground 3 5V O Sensor power source Table 7 25 Connector Pin Assignments for CN42 Pin No Signal Name I O Function 1 A I 2 K I 3 E I 4 C I Table 7 26 Connector Pin Assignments for CN43 Pin No Signal Name I O Function 1 VCC O Fan power source 2 FAN1 Ground Table 7 27 Connector Pin Assignments for CN44 Pin No Signal Name I O Function 1 VCC O Fan power source 2 FAN2 Ground ...

Page 208: ... components and arrangement The part numbers in the illustrations refer to the illustration numbers in Table 7 2 page 162 No 1 Frame Assembly No 2 Paper Feed Assembly No 3 Head Assembly No 4 Carriage Assembly No 5 Frame Assembly No 6 Maintenance Assembly No 7 Ink Cartridge Holder Assembly No 8 Cable Guide No 9 Board Base Assembly No 10 Cover Assembly ...

Page 209: ...EPSON Stylus Pro 7000 Revision A Appendix Exploded View Diagram 209 Figure 7 2 Frame Assembly A 101 A PM 7000C No 1 Rev 01 10180 103 102 104 105 102 101 FRAME ASSY EPSON Stylus Pro 7000 ...

Page 210: ...EPSON Stylus Pro 7000 Revision A Appendix Exploded View Diagram 210 Figure 7 3 Paper Feed Assembly 153 155 156 151 152 154 PM 7000C No 2 Rev 01 10180 PF ASSY EPSON Stylus Pro 7000 ...

Page 211: ... Exploded View Diagram 211 Figure 7 4 Head Assembly 315 313 314 312 310 316 301 304 303 306 307 305 311 308 307 305 306 307 305 306 304 303 306 307 305 307 305 306 307 305 306 302 309 PM 7000C No 3 Rev 01 10180 HEAD ASSY EPSON Stylus Pro 7000 ...

Page 212: ...us Pro 7000 Revision A Appendix Exploded View Diagram 212 Figure 7 5 Carriage Assembly B B 355 351 360 356 359 358 363 357 362 358 358 361 353 351 352 354 PM 7000C No 4 Rev 01 10180 CR ASSY EPSON Stylus Pro 7000 ...

Page 213: ... Revision A Appendix Exploded View Diagram 213 Figure 7 6 Frame Accessory 406x7 407 408X2 402 410 403x4 403x6 409 401 x5 409 404 405x4 172 173 176 175 184 PM 7000C No 5 Rev 01 10180 FRAME ACCESSORY 400 EPSON Stylus Pro 7000 ...

Page 214: ...000 Revision A Appendix Exploded View Diagram 214 Figure 7 7 Maintenance Assembly 457 455 454 461 460 460 460 459 453 458 459 452 451 464x3 465x3 463x3 462 PM 7000C No 6 Rev 01 10180 MENTE ASSY 456 EPSON Stylus Pro 7000 ...

Page 215: ...on A Appendix Exploded View Diagram 215 Figure 7 8 Ink Cartridge Holder Assembly 503 508 515x6 501x6 516x6 514x6 510x6 511x6 509x6 512x6 513x6 502x6 503 504 505 506 507 508 PM 7000C No 7 Rev 01 10180 I H ASSY EPSON Stylus Pro 7000 ...

Page 216: ...tylus Pro 7000 Revision A Appendix Exploded View Diagram 216 Figure 7 9 Cable Guide 604 605 606 601 602 603 612X12 613X6 611X12 609 608 607 614 610 PM 7000C No 8 Rev 01 10180 CABLE GUIDE EPSON Stylus Pro 7000 ...

Page 217: ...N Stylus Pro 7000 Revision A Appendix Exploded View Diagram 217 Figure 7 10 Board Base Assembly 702 300 202 201 701 200 including 201 202 703 PM 7000C No 9 Rev 01 10180 BOARD BASE ASSY EPSON Stylus Pro 7000 ...

Page 218: ...am 218 Figure 7 11 Cover Assembly COVER ASSY 183 811 818 813 177 170 805 185 186 187 188 189 190 806 180 807 178 179 902 174 901 821 810 822 182 808 809 171 814 819 802 801 804 804 803 803 815 817 820 816 180 181 PM 7000C No 10 Rev 01 10180 EPSON Stylus Pro 7000 ...

Page 219: ...N Stylus Pro 7000 Revision A Appendix Component Layout 219 7 3 Component Layout The illustrations below show the C299MAIN Board component layout Figure 7 12 C299MAIN Board Component Layout of Component side ...

Page 220: ...EPSON Stylus Pro 7000 Revision A Appendix Component Layout 220 Figure 7 13 C299MAIN Board Component Layout of Soldering Side ...

Page 221: ...EPSON Stylus Pro 7000 Revision A Appendix Component Layout 221 Figure 7 14 C299SUB Board Component Side Figure 7 15 C299SUB Board Soldering Side ...

Page 222: ...EPSON Stylus Pro 7000 Revision A Appendix Circuit Diagrams 222 7 4 Circuit Diagrams The circuit diagrams for the C299MAIN Board are provided in the following pages C299MAIN 1 2 C299MAIN 2 2 C299SUB ...

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