Epson SureLab D3000 - Double Roll, Limited Warranty

Purchasing Extended 

Service: the EPSON 

Preferred

SM

 Plus Plan

The EPSON Preferred Limited Warranty Plan offers 

premium warranty service for one year. We’d like to 

inform you of the opportunity to continue enjoying 

EPSON service after the end of your warranty 

through our Preferred Plus Plan – Epson’s extended 

service contract for the EPSON SureLab D3000 

System. Just purchase the Preferred Plus Plan during 

the one-year limited warranty period and you’ll 

continue to have access to our toll-free priority 

technical support line, on-site hardware service for 

the printer and sorter units, and whole unit exchange 

for the Printer PC.

One-Year Preferred Plus Option – 

EPPSLD3B1

Provides one year of coverage or two on-site service 

calls, whichever occurs first; in either case the print 

head will be replaced only once.

You may purchase an extended service plan any time 

during the one-year limited warranty period. You may 

purchase up to three additional plans to follow your 

first plan (for a total of four extended service plans), if 

each purchase is made during the warranty period or 

while a service plan is still in effect. All plans include 

parts and labor.  No renewal of extended service is 

available after expiration of your fourth plan.

3

For EPSON Preferred 

Technical Support

Follow these easy steps to obtain technical support.

Step 1:

 Have your serial number available:

   _________________________________________

Step 2:

 Call toll-free 888-377-6611.*

Step 3:

 Follow the voice prompt instructions.

Step 4:

 Enter your Unit ID Number.

Step 5:

  Be prepared to work with the Technical 

Support Specialist to diagnose the problem.

Operating Hours: Currently Monday through Friday,

6 

am

 to 6 

pm

 Pacific Time (Subject to change)

*  If you experience difficulty using your Unit ID Number to access the Toll-Free 

Preferred line, please call 562-276-1305 during normal business hours so we 

may resolve the problem. This phone number provides access to the same 

EPSON Preferred Technical Support Staff as the toll-free number.