Code
Problem
Solution
303
No folder has been created to save the scanned
image.
Insert another memory device.
304
The memory device has been removed.
Reinsert the memory device.
305
An error occurred while saving the data to the
memory device.
If the external device is accessed from a computer,
wait for a while and then try again.
306
The memory is full.
Wait until other ongoing jobs are finished.
311
A DNS error has occurred.
❏
Select
Settings
>
General Settings
>
Network
Settings
>
Advanced
>
TCP/IP
, and then check
the DNS settings.
❏
Check the DNS settings for the server, the
computer, or the access point.
312
An authentication error has occurred.
Select
Settings
>
General Settings
>
Network
Settings
>
Advanced
>
Email Server
>
Server
Settings
, and then check the server settings.
313
A communication error has occurred.
❏
Print a network connection report to check if the
printer is connected to the network.
❏
Select
Settings
>
General Settings
>
Network
Settings
>
Advanced
>
Email Server
>
Server
Settings
to check the email server settings. You
can check the cause of the error by running
connection check.
❏
The authentication method of the settings and
the email server may not match. When you select
Off
as the authentication method, make sure the
authentication method of the email server is set
to None.
314
The data size exceeds the maximum size for attached
files.
❏
Increase the
Attached File Max Size
setting in
the scan settings.
❏
Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
315
The memory is full.
Retry after other ongoing jobs are finished.
316
A mail encryption error has occurred.
❏
Make sure that the encryption certificate setting
is correct.
❏
Make sure that the printer's time setting is correct.
317
A mail signature error has occurred.
❏
Make sure that the signing certificate setting is
correct.
❏
Make sure that the printer's time setting is correct.
321
A DNS error has occurred.
❏
Select
Settings
>
General Settings
>
Network
Settings
>
Advanced
>
TCP/IP
, and then check
the DNS settings.
❏
Check the DNS settings for the server, the
computer, or the access point.
322
An authentication error has occurred.
Check the
Location
settings.
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
253
Summary of Contents for WF-C878R Series
Page 20: ...Part Names and Functions Front 21 Rear 25 ...
Page 35: ...Loading Paper Paper Handling Precautions 36 Paper Size and Type Settings 37 Loading Paper 38 ...
Page 313: ...Using Optional Items List of Optional Items 314 Printer Stand 315 Paper Cassette Unit 322 ...
Page 532: ...Where to Get Help Technical Support Web Site 533 Contacting Epson Support 533 ...