Epson WorkForce 520, Quick Manual

Page 1: ...WorkForce 520 525 Series Quick Guide Network Setup Basic Copying Printing Scanning and Faxing Maintenance Solving Problems ...

Page 2: ...a Document or Photo 30 Copying a Document or Photo 30 Printing From Your Computer 32 Printing in Windows 32 Printing With a Macintosh 33 Selecting the Correct Paper Type 35 Faxing a Document 36 Connecting a Phone or Answering Machine 36 Setting Up Fax Features 37 Sending a Fax From the Control Panel 39 Receiving Faxes 40 Scanning a Document or Photo 41 Quick Scanning With the Scan Button 41 Scanni...

Page 3: ...Head Nozzles 44 Cleaning the Print Head 45 Checking Ink Levels 45 Purchasing Epson Ink Cartridges 46 Replacing Ink Cartridges 47 Solving Problems 49 Checking for Software Updates 49 Error Indicators 49 Problems and Solutions 50 Where to Get Help 54 Notices 55 ...

Page 4: ...install the software on every computer that will print to your product Temporary use of a USB cable not included is recommended for the first installation only After the printer is connected to the network you will be prompted to remove the USB cable If you are using Mac OS X 10 6 or don t have a USB cable you can use the buttons on the printer to select wireless settings instead Note If you have ...

Page 5: ... or lowercase abc letters be sure to note them correctly If you don t know your network name SSID or network password contact the person who set up your wireless network 1 Make sure your product is turned on 2 Insert the product software CD 3 Windows 7 and Windows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP ...

Page 6: ...ection and click Next 6 When you see this screen select Set up printer for the first time then click Next 7 Mac OS X 10 6 At the next screen click Next Then skip to Setting Up With the Product Buttons on page 11 to set up the product without using a temporary USB connection ...

Page 7: ...the next screen click Next 10 Do one of the following If you selected Temporarily connect USB cable continue with Setting Up With a Temporary USB Cable below If you selected Select settings using printer buttons continue with Setting Up With the Product Buttons on page 11 Setting Up With a Temporary USB Cable Do not connect the USB cable to your product until instructed to do so in the on screen i...

Page 8: ...r with a USB cable 3 Follow the on screen instructions to continue installing the software 4 When you see the Firewall Warning screen click Next Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block ...

Page 9: ...your network name isn t in the list select Enter Manually If your network name contains uppercase ABC or lowercase abc letters enter them correctly 6 If you see a screen like the following enter your security key or passphrase then click Next Note If your security key contains uppercase ABC or lowercase abc letters enter them correctly ...

Page 10: ... USB cable from the product and your computer 9 When you see the Installation Complete screen print a test page then click Finish 10 Follow the on screen instructions to install the rest of your software When installation is complete remove the CD To set up additional computers to print to the product see Setting Up Additional Computers on page 14 ...

Page 11: ...ect the name of your wireless network then press OK When you re finished click Next If your network name isn t listed try the following Make sure that your wireless router or access point is turned on and working correctly Press the y Stop Clear Settings button to return to the previous screen press OK to select Setup Wizard then repeat step 2 If you still can t find the network name in the list y...

Page 12: ...e security enabled click Next and continue with step 4 Note If you re having trouble entering your network password click Watch video overview to watch a short video tutorial on how to enter your network password 4 Follow the on screen instructions to finish selecting network settings If you see a network setup failed message the network password may have been entered incorrectly If your password ...

Page 13: ...et EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block 8 Wait while EpsonNet Setup configures your product for the network 9 When you see the Installation Complete screen print a test page then click Finish 10 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD ...

Page 14: ...lowercase letters abc correctly Press the buttons repeatedly to select uppercase letters or lowercase letters or numbers and special characters Press r to move to the next character Press l to delete a character 3 When you re done entering your network name press OK 4 Continue with step 3 on page 12 to enter your network password Setting Up Additional Computers 1 Make sure your product is turned o...

Page 15: ...Wireless Network Setup 15 4 When you see this screen click Install 5 When you see this screen select Wireless connection and click Next ...

Page 16: ...twork then click Next 7 Wait while the software is installed 8 Mac OS X 10 6 Skip to step 13 on page 17 9 When you see the Firewall Warning screen click Next Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block ...

Page 17: ...o set up then click Next 11 Wait while EpsonNet Setup configures your product for the network 12 When you see the Installation Complete screen print a test page then click Finish 13 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD ...

Page 18: ...age 22 Installing for the First Time 1 Make sure your product is turned on Note If you previously set up the product on a wireless network you must disable the wireless LAN before you can connect to a wired network Press x Menu press u or d to select Network Settings then Wireless LAN Setup then Disable Wireless LAN Press OK press 1 to confirm and press x Menu to exit 2 Insert the product software...

Page 19: ...Wired Ethernet Network Setup 19 4 When you see this screen click Install 5 When you see this screen select Wired network connection and click Next ...

Page 20: ...the first time then click Next 7 When you see this screen connect the product to your router access point or hub with an Ethernet network cable then click Next 8 Mac OS X 10 6 Skip to step 14 on page 21 9 Wait while the software is installed then click Next to start network installation ...

Page 21: ...tinue Do not select Ask Me Later Keep Blocking or Block 11 Wait while EpsonNet Setup configures your product for the network 12 If you see an Installation Complete screen that includes a Print Test Page button click it to print a test page 13 Click Finish 14 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD ...

Page 22: ...ows Vista If you see the AutoPlay window click Run Setup exe When you see the User Account Control screen click Yes or Continue Windows XP When you see the Software Installation screen continue with step 4 Mac OS X Double click the Epson icon 4 When you see this screen click Install 5 When you see this screen select Wired network connection and click Next ...

Page 23: ...t 7 Mac OS X 10 6 Skip to step 14 on page 24 8 Wait while the software is installed then click Next to start network installation 9 When you see the Firewall Warning screen click Next Note If you see a firewall alert message click Unblock or Allow to let EpsonNet Setup continue Do not select Ask Me Later Keep Blocking or Block ...

Page 24: ...Next 11 Wait while EpsonNet Setup configures your product for the network 12 If you see an Installation Complete screen that includes a Print Test Page button click it to print a test page 13 Click Finish 14 Follow the instructions on the screen to install the rest of your software When installation is complete remove the CD ...

Page 25: ...utput tray extensions and flip up the paper stopper Note If you are using legal size paper do not raise the paper stopper 2 Squeeze the edge guide as you slide it all the way to the left If the feeder guard is in the way flip it forward 3 Load paper against the right edge and behind the tab with the glossy or printable side face up Load letterhead or pre printed paper top edge first Feeder guard E...

Page 26: ...aximize the impact of your documents photos presentations and other projects You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Paper name Size Part number Sheet count Epson Presentation Paper Ma...

Page 27: ... Borderless 4 6 inches 102 152 mm S041808 S041727 40 100 Borderless 5 7 inches 127 178 mm S041464 20 Borderless 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches 216 279 mm S042183 S041667 25 50 Epson Photo Paper Glossy Borderless 4 6 inches 102 152 mm S041809 S042038 50 100 Letter 8 5 11 inches 216 279 mm S041141 S041649 S041271 20 50 100 Epson Bright White Paper Letter 8 5 11 inches 216 279...

Page 28: ...ss You can place a photo or a document up to letter size or A4 size on the scanner glass 1 Open the document cover 2 Place your original face down on the scanner glass with the top against the back left corner 3 Close the cover gently to keep your original in place Using the Automatic Document Feeder You can place up to 30 letter or A4 size sheets or 10 legal size sheets in the Automatic Document ...

Page 29: ...ment Feeder 29 2 Slide the edge guide outward 3 Fan the originals then tap them on a flat surface to even the edges 4 Insert the originals face up top edge first 5 Slide the edge guide against the originals but not too tightly ...

Page 30: ...nto letter or A4 size plain paper You can copy a photo onto 4 6 inch 5 7 inch letter size or A4 size Epson photo paper various types available for instant photo reprints 1 Load paper in the sheet feeder see page 25 2 Place your original document or photo on the scanner glass or load your documents in the Automatic Document Feeder see page 28 Note When you use the Copy function with originals loade...

Page 31: ...annot print borderless on plain paper 6 To change paper type paper size or any other print settings press u or d to select the setting then press OK Press u or d to select an option then press OK Note Not all Paper Type Paper Size Layout and Quality settings may be available depending on the options you choose See the online User s Guide for details 7 After you finish selecting settings press x Me...

Page 32: ...m open the File menu and select Print 2 Select your product then click the Preferences or Properties button 3 On the Main tab select basic print settings Make sure you choose the correct paper Type setting for your paper see page 35 Tip For more information about print settings click Help 4 To resize your printout or print double sided click the Page Layout tab Select the type of document you re p...

Page 33: ...nting With a Macintosh Follow the steps below to print from Mac OS X 10 5 to 10 6 Note If you re printing from Mac OS X 10 4 see your online User s Guide for instructions 1 Open a photo or document in a printing program open the File menu and select Print 2 Select your product as the Printer setting 3 Click the arrow to expand the Print window if necessary Cancel printing Click to expand Select yo...

Page 34: ...ion before printing or check for it at the bottom of this window 5 Choose Print Settings from the pop up menu and select these print settings 6 Choose any other printing options you may need from the pop up menu See the online User s Guide for details Copy and page settings Application settings Choose Print Settings Select your Media Type see page 35 Select higher quality or faster printing if ava...

Page 35: ...etting Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron on Cool Peel Transfer paper Plain Paper Bright White Paper Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premi...

Page 36: ...rt web site listed on page 54 Connecting a Phone or Answering Machine 1 Connect the phone cable from the wall jack to the LINE port on the back of the product Note If you re connecting the product to a DSL phone line you must plug a DSL filter into the wall jack or you won t be able to use the fax or telephone equipment Contact your DSL provider for the necessary filter 2 To use a telephone or ans...

Page 37: ...lity see the online User s Guide Entering Fax Header Information You should enter your name and phone number in the fax header before sending faxes so that recipients can identify the origin of the fax Note If you leave the WorkForce 520 525 Series unplugged for a long period of time the date and time settings may get lost See the Start Here sheet or online User s Guide for instructions on resetti...

Page 38: ... or delete a character l or r Move the cursor to the left or right Auto Answer Inserts a space and moves the cursor right Speed Dial Group Dial Deletes a character and moves the cursor left To enter characters press a keypad button repeatedly to switch between uppercase lowercase or numbers Press 1 to enter special characters Selecting the Number of Rings to Answer If you connected an answering ma...

Page 39: ...sent in black and white even if you select color If you are scanning with the Automatic Document Feeder your document is automatically scanned and faxed If you placed your document on the scanner glass you see this screen after the first page is scanned If you need to fax additional pages place your original on the scanner glass or in the Automatic Document Feeder Then press 1 to continue If you d...

Page 40: ...inted on multiple pages depending on the Auto Reduction setting you select See your online User s Guide for instructions To receive faxes automatically make sure the Auto Answer light is turned on To turn it on press the Auto Answer button then press OK Note To change the number of rings before the product answers see page 38 If you run out of paper during printing you see the error message Paper ...

Page 41: ...the u Scan button 4 Press u or d to select one of the following options Scan to PC automatically creates a JPG image and saves it to your computer ideal for scanning photos Scan to PDF automatically creates a PDF file and saves it to your computer ideal for scanning documents Scan to Email automatically scans a photo resizes it launches your email application and attaches a JPG image to a new outg...

Page 42: ... original face down on the glass in the back left corner as shown on page 28 2 Close the cover gently so you don t move the original 3 Do one of the following to start Epson Scan Windows Double click the EPSON Scan icon on your desktop Macintosh Double click EPSON Scan in the Applications folder To scan from an application start your application Then open the File menu choose Import or Acquire and...

Page 43: ...ning With Mac OS X 10 6 You can scan original documents and photos and save them as files on your computer 1 Open an image editing application such as Preview and select Import From Scanner from the File menu then select your product 2 Click the Scan button to begin scanning Your image is saved to the folder selected in the Scan To pop up menu Note For details on scanning click the Show Details bu...

Page 44: ...em some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges Follow the steps below to check the print head nozzles 1 Load a few sheets of plain paper in the sheet feeder 2 Press x Menu 3 Press u or d to select Maintenance then press OK 4 Press u or d to select Nozzle Check then press the x Color button 5 Check the nozzle check pattern that...

Page 45: ...ning or you may damage it 5 Press 2 to run a nozzle check and confirm that the print head is clean Note If you don t see any improvement after cleaning the print head four times turn off your product and wait at least six hours to let any dried ink soften Then try cleaning the print head again If quality does not improve one of the ink cartridges may need to be replaced If that doesn t help contac...

Page 46: ...ee the instructions in your online User s Guide Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Use the following list when you order or purchase new ink cartridg...

Page 47: ...acing Ink Cartridges Make sure you have a new ink cartridge before you begin Caution Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Leave the expended cartridge installed until you have obtained a replacement or the ink remaining in the print head nozzles may dry out 1 Turn on the product 2 If an ink cartridge is low o...

Page 48: ...s or ink will leak Do not touch the green chip on the front of the cartridge This can damage the ink cartridge 7 Insert the new ink cartridge into the holder and push it down until it clicks into place 8 Once you replace all the cartridges that need replacing close the cartridge cover and push it down until it clicks into place 9 Close the scanner 10 Press OK to begin charging the ink This takes a...

Page 49: ... tab in the printer settings window You can also click Start or select Programs or All Programs select EPSON select your product and click Driver Update Error Indicators Follow the instructions on the LCD screen to solve most common problems If you see one of the error messages below follow the steps here to proceed LCD screen messages Problem and solution Printer error Scanner error A fax error h...

Page 50: ...rint a Network Status Sheet see page 51 to obtain the MAC address Then see your router or access point s documentation for instructions If your wireless router or access point doesn t broadcast its network name SSID see page 14 for instructions on manually entering your wireless network name If your wireless router or access point has wireless security enabled you will also need to know what kind ...

Page 51: ...rength If it s poor try moving the product closer to your wireless router or access point Avoid placing the product next to a microwave oven 2 4 GHz cordless phone or large metal objects such as a filing cabinet Cannot find the scanner or start Epson Scan Epson Scan is not available in Mac OS X 10 6 see page 43 for scanning instructions If network communication was interrupted while starting Epson...

Page 52: ...ck left corner of the scanner glass If the edges are cropped move your original away from the edges slightly Place the document flat against the scanner glass Paper Feeding Problems If paper doesn t feed correctly remove the paper and fan the sheets then reload them as shown on page 25 Do not load too many sheets at once If paper has jammed follow these steps 1 Gently pull out jammed paper from th...

Page 53: ... the V 34 and ECM settings If the product is connected to a DSL phone line you must have a DSL filter connected to the phone jack Contact your DSL provider for the filter If you connected a telephone or answering machine make sure it is connected to the EXT port Print Quality Problems For the best print quality use Epson papers see page 26 and genuine Epson ink cartridges see page 47 If you notice...

Page 54: ...f purchase such as a store receipt and date of purchase Computer configuration and description of the problem Then call U S 562 276 4382 6 AM 6 PM Pacific Time Monday through Friday Canada 905 709 3839 6 AM 6 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase...

Page 55: ... wall switch or timer Do not let the power cord become damaged or frayed If you use an extension cord with the product make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Place the product on a flat ...

Page 56: ...ly a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers If the LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Ink Ca...

Page 57: ...e only a No 26 AWG or larger telecommunication line cord Declaration of Conformity According to 47CFR Part 2 and 15 for Class B Personal Computers and Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We Epson America Inc Located at MS 3 13 3840 Kilroy Airport Way Long Beach CA 90806 Telephone 562 290 5254 Declare under sole responsibility that the product ident...

Page 58: ...sented by 00 are the REN without a decimal point e g 00 is a REN of 0 0 For earlier products the REN is separately shown on the label This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Should this equipment cause harm to the telephone network the telephone company may discontinue your service temporarily If possibl...

Page 59: ...ients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment Model C365A does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or...

Page 60: ...rface téléphonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada Epson America Inc Limited Warranty ...

Page 61: ...ing of prints or reimbursement of materials or services required for reprinting This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured distributed or certified by Epson This warranty does not cover ribbons ink cartridges or third party parts components or peripheral devices added to the Epson product after its shipment from Epson e g dealer or user ad...

Page 62: ...some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction To find the Epson Authorized Reseller nearest you visit our website at http www epson com To find the Epson Customer Ca...

Page 63: ...gnated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation In addition to software program rights owned by Seiko Epson Corporation this product also includes open source software Refer to OSS pdf on your product software CD ROM for a list of open source software and software license terms applied to this printer Responsible Use of Copyrighted Materials Epson encourages...

Page 64: ...CPD 27904 Printed in XXXXXX ...