Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• Make sure the scanner is turned on.
• Make sure the connection between the scanner and your computer is secure.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• If you are scanning using OS X, make sure no other Epson scanner drivers are installed. If other
drivers are installed, uninstall them, then reinstall this scanner's software.
• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the
Scanner
or
Source
setting.
Parent topic:
Related concepts
When to Uninstall Your Scanner Software
Related tasks
Starting a Scan from a Scanning Program
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• If you connected the scanner using a USB cable, make sure it is connected directly to your computer
or through only one USB hub.
• Check the connection setting and test the connection using Epson Scan Settings:
•
Windows 8.x
: Navigate to the
Apps
screen and select
EPSON Scan Settings
. Make sure the
correct
Connection
setting is selected, then click the
Test
button.
63
Summary of Contents for WorkForce DS-40
Page 1: ...DS 40 User s Guide ...
Page 2: ......
Page 6: ......
Page 11: ...Scanner Buttons and Lights Buttons 1 The power button 2 The start button 11 ...
Page 14: ...1 Slide off the battery cover 2 Insert the batteries with the and ends facing as shown 14 ...
Page 22: ...Parent topic Loading Originals 22 ...
Page 38: ...You see a window like this 2 Click the Scan icon 38 ...