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Solving Problems

 

Automatic Document Feeder Problems

You Cannot Scan Using the ADF

 

Paper Jams in the Automatic Document Feeder

 

You Cannot Scan Using the ADF

Make sure you have selected either 

Office Mode

 or 

Professional Mode

 in Epson Scan. See 

Changing the Scan 

Mode

 for instructions.

Make sure 

Auto Detect

 (Office Mode only) or 

ADF

 is selected as the Document Source setting in Epson Scan. 

See 

Scanning in Office Mode Using the ADF

 or 

Scanning in Professional Mode Using the ADF

 for instructions.

Do not feed photographs, valuable original artwork, or documents printed on thick media into the ADF as it may 

cause a jam, damage the ADF feed mechanism, or damage the original.
If the ADF is open, close it and try scanning again.

Top

 

Paper Jams in the Automatic Document Feeder

If paper jams inside the ADF, open the ADF and remove any paper from the document table. Then look to see if paper is 
extending from either end of the feeder.

Do not feed photographs, valuable original artwork, or documents printed on thick media into the ADF as it may cause a 
jam, damage the ADF feed mechanism, or damage the original.

If paper is still jammed, follow these steps.

Turn off the scanner.

If the ADF is open, close it.

Open the top cover of the ADF.

Summary of Contents for WorkForce GT-1500

Page 1: ...ollow the step by step instructions here to scan your original documents or photos using any of the available scanning methods Scanning Special Projects Follow the instructions here for specific scanning projects you may need to create Maintenance Follow the guidelines here to maintain and transport your scanner Solving Problems If you have a problem using your scanner or its software check here f...

Page 2: ...our Scanner Features Overview of Your Scanner Features These features help you create the best possible scans no matter what shape your original is in Text Enhancement Color Restoration Dust Removal Backlight Correction ...

Page 3: ...Home Guide to the Scanner Parts Guide to the Scanner Parts Check these sections to identify the parts of your scanner Scanner Parts Lights and Buttons ...

Page 4: ...riginals on the Scanner Placing Originals on the Scanner Follow the steps here to place your original documents or photos on the scanner Placing Documents or Photos Loading Documents in the Automatic Document Feeder ...

Page 5: ... your original documents or photos using any of the available scanning methods Starting Epson Scan Selecting an Epson Scan Mode Changing the Scan Mode Scanning in Office Mode Scanning in Home Mode Scanning in Professional Mode Selecting File Save Settings Detailed Setting Instructions Finishing the Scan ...

Page 6: ...ific scanning projects you may need to create Text Enhancement Scanning to a PDF File Restoring Color Removing Dust Marks Fixing Backlit Photos Using the Scanner as a Copier Scanning Directly to an E mail Converting Scanned Documents Into Editable Text Assigning a Program to a Scanner Button ...

Page 7: ...Home Maintenance Maintenance Follow the guidelines here to maintain and transport your scanner Cleaning the Scanner Replacing the Scanner Light Source Transporting the Scanner ...

Page 8: ...your scanner or its software check here for solutions Scanner Problems Automatic Document Feeder Problems Scanning Problems Scan Quality Problems Uninstalling Your Scanning Software Where To Get Help Technical Support Web Site Contacting Epson Support Other Software Technical Support ...

Page 9: ...Home Technical Specifications Technical Specifications Check here for technical details about your scanner and its accessories System Requirements Scanner Specifications ...

Page 10: ...ing Do not place objects on top of the AC power cord and do not allow the AC adapter or the AC power cord to be stepped on or run over Be particularly careful to keep both of the AC power cords straight at the ends and the points where they enter the AC adapter Use only the AC adapter that comes with your scanner Using any other adapter could cause fire electrical shock or injury The AC adapter is...

Page 11: ...ing of the following items is prohibited by law Bank bills coins government issued marketable securities government bond securities and municipal securities Unused postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items Private mar...

Page 12: ... PageManager is a registered trademark of NewSoft Corp ABBYY and ABBYY FineReader names and logos are registered trademarks of ABBYY Software House PRINT Image Matching and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation Intel is a registered trademark of Intel Corporation EPSON Scan Software is based in part on the work of the Independent JPEG Group libtiff Copyright 1988 ...

Page 13: ...CPD 38256 ...

Page 14: ...ows 7 Home Premium Windows 7 Professional and Windows 7 Ultimate Windows Vista refers to Windows Vista Home Basic Edition Windows Vista Home Premium Edition Windows Vista Business Edition Windows Vista Enterprise Edition and Windows Vista Ultimate Edition Windows XP refers to Windows XP Home Edition Windows XP Professional x64 Edition and Windows XP Professional Macintosh refers to Mac OS X Mac OS...

Page 15: ...our Scanner Features Text Enhancement When you scan documents you can sharpen the text and increase accuracy by using the Text Enhancement feature in Epson Scan For instructions on using this feature see Text Enhancement ...

Page 16: ...ion Using the Color Restoration feature in Epson Scan you can transform an old faded or badly exposed photo into one with true to life color and sharpness Original image Color Restoration applied For instructions on using this feature see Restoring Color ...

Page 17: ...res Dust Removal Using the Dust Removal feature in Epson Scan you can virtually clean the dust marks from your originals as you scan them Original image Dust Removal applied For instructions on using this feature see Removing Dust Marks ...

Page 18: ...rrection Using the Backlight Correction feature in your scanning software you can remove shadows from photos that have too much background light Original image Backlight Correction applied For instructions on using this feature see Fixing Backlit Photos ...

Page 19: ...Home Guide to the Scanner Parts Scanner Parts a automatic document feeder ADF b edge guides c input tray a underside of ADF b document table c carriage in the document table ...

Page 20: ...a transportation lock lever b DC inlet c USB interface connector ...

Page 21: ...y button f E mail button g PDF button h Cancel button Lights The Ready light is next to the Power button and the Error light is between the Power button and the Start button Color Light Status Meaning Green On Ready to scan images Flashing Initializing or scanning Orange Flashing An error has occurred See The Lights Are Flashing for more information None Off The scanner is off Top ...

Page 22: ... scanner on Start Epson Scan starts Copy The Copy Utility starts E mail Epson Scan starts After you scan the Send File Via E mail window appears PDF The Scan to PDF window appears Cancel Cancels scanning If your document pages get jammed when you cancel scanning see Paper Jams in the Automatic Document Feeder Top ...

Page 23: ...nts Caution Do not place heavy objects on the document table glass and do not press the glass with too much force Open the scanner cover Place your document or photo face down on the document table Make sure the top of the document or photo is against the left edge and centered on the arrow mark ...

Page 24: ...inal does not move Note When closing the document cover the scanner light source flashes to detect the size of the document Do not look directly at the light source Always keep the document table clean Do not leave photos on the document table for an extended period of time as they may stick to the glass To start scanning see Starting Epson Scan for instructions ...

Page 25: ...s Follow these steps to scan a large or thick document on the document table Do not scan large or thick documents in the ADF Place a large or thick document on the document table Close the ADF and hold it down firmly as you scan Top ...

Page 26: ... 9 355 6 mm 8 5 14 inches B5 182 257 mm 7 2 10 1 inches A5 148 5 210 mm 5 9 8 3 inches A6 Portrait 105 148 5 mm 4 1 5 9 inches Load only documents that meet the following specifications in the ADF Size Width 105 to 216 mm 4 1 to 8 5 inches Length 148 5 to 356 mm 5 9 to 14 inches Weight 50 to 120 g m2 Paper type High quality paper Bond paper Check paper Recycled paper Make sure your documents meet ...

Page 27: ...ents from the document table and make sure there is no dust on the glass before loading documents in the ADF Slide the edge guides on the input tray of the ADF all the way outward Place your document in the input tray with the printed side facing up and the top edge facing into the feeder Slide the paper into the feeder until it meets resistance Then slide the edge guides over to the edge of the p...

Page 28: ...ting an Epson Scan mode You can also start scanning by pressing the following buttons on the scanner The Copy button lets you use your scanner along with a printer connected to your computer just like you would use a copy machine See Using the Scanner as a Copier for instructions The E mail button lets you scan and attach the image file to an e mail message See Scanning Directly to an E mail for i...

Page 29: ...pliant scanning program Double click the program icon on the desktop if it is available or do one of the following Windows 8 Navigate to the Start screen program icon Windows 7 Vista XP Select the start button or Start All Programs or Programs program folder program icon Mac OS X Open the Applications in your hard drive select the program folder and double click the program icon Do one of the foll...

Page 30: ...The Epson Scan window automatically opens See Selecting an Epson Scan Mode for instructions on selecting an Epson Scan mode Top ...

Page 31: ...ginals before scanning them You can size the image as you scan adjust the scan area and adjust many image settings including color restoration dust removal and backlight correction See Changing the Scan Mode for instructions on switching to Home Mode See Scanning in Home Mode for instructions on making settings in Home Mode Professional Mode gives you total control of your scanning settings and le...

Page 32: ...on Scan window Then select the mode you want to use from the list that appears Note The mode you select remains in effect when you start Epson Scan next time For instructions on scanning using these modes see one of these sections Office Mode Scanning in Office Mode Home Mode Scanning in Home Mode Professional Mode Scanning in Professional Mode ...

Page 33: ...on Scan for the first time it runs in Office Mode and displays the Epson Scan Office Mode window If you want to scan your documents by placing them on the document table see Scanning in Office Mode Using the Document Table for instructions If you want to scan your documents by loading them in the ADF see Scanning in Office Mode Using the ADF for instructions ...

Page 34: ...ps out blue from the scan Color Enhance Red Enhances red in the scan Color Enhance Green Enhances green in the scan Color Enhance Blue Enhances blue in the scan Select Document Table as the Document Source setting Select the size of your original document as the Size setting Click the arrow to open the Resolution list and select an appropriate resolution for your original See Selecting the Scan Re...

Page 35: ...tect This setting automatically determines whether to load your document from the ADF or scan it from the document table ADF Select this setting when you use the ADF to load your documents Select the size of your original document as the Size setting Click the arrow to open the Resolution list and select an appropriate resolution for your original See Selecting the Scan Resolution for instructions...

Page 36: ...et jammed in the ADF See Paper Jams in the Automatic Document Feeder for instructions on removing the pages What happens next depends on how you started your scan See Finishing the Scan for instructions If you have problems while scanning using the ADF see Automatic Document Feeder Problems Top ...

Page 37: ... Mode When you select Home Mode you see the Epson Scan Home Mode window Note In Home Mode you can only scan from the document table If you want to scan using the ADF change to Office Mode or Professional Mode See Changing the Scan Mode for details ...

Page 38: ...u want to select a specific resolution for other purposes Epson Scan selects a default resolution setting based on the Destination setting you select If you selected Other as the Destination setting to select a specific resolution see Selecting the Scan Resolution for instructions Click Preview to preview your image s The Preview window appears and displays your image s See Previewing and Adjustin...

Page 39: ...Originals Scanning in Professional Mode Scanning in Professional Mode Using the Document Table Scanning in Professional Mode Using the ADF When you select Professional Mode you see the Epson Scan Professional Mode window ...

Page 40: ...e scanning Image Type setting Type of image you are scanning 48 bit Color Color photos that you may want to modify in a 48 bit image editing program 24 bit Color Color photos Color Smoothing Color graphics such as a chart or graph 16 bit Grayscale Black and white photos with many shades of gray 8 bit Grayscale Black and white photos with just a few shades of gray Black White Documents with black t...

Page 41: ...lor Color photos Color Smoothing Color graphics such as a chart or graph 16 bit Grayscale Black and white photos with many shades of gray 8 bit Grayscale Black and white photos with just a few shades of gray Black White Documents with black text and or line art Click the arrow to open the Resolution list and select an appropriate resolution for your original s See Selecting the Scan Resolution for...

Page 42: ...button on the scanner Your document pages may get jammed in the ADF See Paper Jams in the Automatic Document Feeder for instructions on removing the pages What happens next depends on how you started your scan See Finishing the Scan for instructions Top ...

Page 43: ...can select the location name and format of the scanned image file Click the File Save Settings icon to the right of the Scan button The File Save Settings window appears Note If you start Epson Scan from a TWAIN compliant program such as Adobe Photoshop Elements the File Save Settings icon does not appear ...

Page 44: ...mended when modification and retouching are required Multi TIFF tif A TIFF format where multiple pages are saved to the same file You can also edit the scanned images before saving them See Epson Scan Help for details To open Multi TIFF files you need a program that supports it PDF pdf A document format that can be read on both Windows and Macintosh systems platform independent To use PDF document...

Page 45: ... or the Macintosh Finder to automatically open the folder where your scanned image file is saved when Epson Scan finishes scanning Show Add Page dialog after scanning Select this option if you want the Add Page Confirmation window to appear automatically after each scan in PDF or multi Tiff The Add Page Confirmation window includes the Add page Edit page and Save file buttons Click OK ...

Page 46: ... e mail upload to web or view only on the screen 96 to 150 dpi Print 300 dpi Print or convert to editable text OCR for documents only 300 dpi Fax 200 dpi Enlarge after scanning at 100 Increase Resolution setting by same amount you will increase image size after scanning For example if the resolution is 300 dpi but you will increase the image size to 200 change the resolution setting to 600 dpi To ...

Page 47: ...ow on your screen There are two types of preview Normal preview displays your previewed image s in their entirety You must select the scan area and make any image quality adjustments manually Thumbnail preview displays your previewed image s as thumbnail s Epson Scan automatically locates the edges of your scan area applies automatic exposure settings to the image s and rotates the image s if nece...

Page 48: ...ng on your document type and other settings you may not be able to change the preview type Epson Scan prescans your image s and displays them in one of the following Preview windows Normal preview Thumbnail preview ...

Page 49: ...arget Size and automatically create a marquee that is proportioned to that size See Selecting the Scan Size for instructions You can then copy the marquee and place it on each image you will scan at that size To zoom in on an image click inside the scan area and click the Zoom button Epson Scan prescans again and displays a larger preview on the Zoom tab To adjust the image quality click the scan ...

Page 50: ...p your image differently you can create and move a marquee that marks the edges of your scan See Creating a Marquee on a Preview Image for instructions To adjust the image quality click the image s or scan area s you want to modify and make the adjustments See Adjusting the Color and Other Image Settings for instructions If you want to apply the adjustments you have made to all of your images clic...

Page 51: ...o place the corner of your marquee and click Hold down the mouse button and drag the cross hairs over the image to the opposite corner of the desired scan area Then release the mouse button You see the moving dotted line of the marquee Do one of the following to adjust the marquee To move the marquee position your cursor inside the marquee The pointer becomes a hand Click and drag the marquee to d...

Page 52: ...lete marquee icon Note If you draw multiple marquees make sure you click All in the Preview window before you scan Otherwise only the area inside the last marquee you drew will be scanned Top Adjusting the Color and Other Image Settings Once you have previewed your image s and adjusted the scan area you can modify the image quality if necessary Epson Scan offers a variety of settings for improving...

Page 53: ...ude screening in their original print processes This setting is available only when the Image Type is set to Color or Grayscale The results of descreening do not appear in the preview only in your scanned image Text Enhancement Enhances text recognition when scanning text documents Threshold Adjusts the level at which the black areas in text and line art are delineated improving text recognition i...

Page 54: ... your originals automatically The results of Dust Removal do not appear in the preview only in your scanned image Brightness Adjusts the overall image lightness and darkness Click Brightness to access the Brightness setting Contrast Adjusts the difference between the light and dark areas of the overall image Click Brightness to access the Contrast setting Threshold Adjusts the level at which the b...

Page 55: ...raphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the Histogram Adjustment icon to access the Histogram setting Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the Tone Correction icon to access the Tone Correction setting Color Balance Adjusts the balance of red green an...

Page 56: ...ated improving text recognition in OCR programs Available only when you select Black White as the Image Type setting Note To view red green and blue levels at particular points in your preview image as you make adjustments click the densitometer icon in the Preview window and move your cursor over an image area See Epson Scan Help for details Certain settings may not be available or may be automat...

Page 57: ...ist and select the size you want A marquee dotted line proportioned for that size appears on your preview image If you need to create a scan size that is not in the Target Size list you can create a custom size Click the arrow to open the list and select Customize You see the Target Size window ...

Page 58: ...ions are retained as you adjust it If you need to rotate the marquee for a landscape or portrait image without changing its aspect ratio click the orientation icon Note The orientation icon is not available if you selected Original as the Target Size setting Selecting the Scan Size in Professional Mode You can select a predefined scan size from the Target Size list Click the arrow to open the list...

Page 59: ...If you need to create a scan size that is not in the Target Size list you can create a custom size Click the arrow to open the list and select Customize You see the Target Size window ...

Page 60: ... Help for details To unlock the proportions of your scan size click the lock icon Then adjust the marquee or enter new width height measurements Once you have selected your scan size you can click and drag the marquee to the area in the image you want to scan For details see Creating a Marquee on a Preview Image The marquee proportions are retained as you adjust it If you want to rotate the marque...

Page 61: ...tings window This lets you select the name and location of your saved scan files See Selecting File Save Settings for details After you select these settings Epson Scan starts scanning If you started your scan from a TWAIN compliant program such as Adobe Photoshop Elements your scanned image s opens in the program window If Epson Scan does not automatically close after scanning click Close to exit...

Page 62: ...PDF Button Office Mode Text Enhancement in Office Mode Home Mode Text Enhancement in Home Mode Note The instructions in these sections are for scanning to a PDF file but text enhancement is also effective when you convert scanned documents into editable text See Converting Scanned Documents Into Editable Text for details Text Enhancement Using the PDF Button Place your document on the document tab...

Page 63: ...scanner Epson Scan scans your page When you are finished scanning all of your pages click Finish or press the PDF button on the scanner Your document is saved as a PDF file in the Pictures or My Pictures folder or in the location you selected in the File Save Settings window Top Text Enhancement in Office Mode Place your document on the document table or in the ADF See Placing Documents or Photos ...

Page 64: ...ment on the document table See Placing Documents or Photos for instructions Start Epson Scan See Starting Epson Scan for instructions In the Home Mode window select the Document Type Image Type and Destination settings For details see Scanning in Home Mode Click the Text Enhancement check box Click Preview to preview your document then select your scan area For details see Previewing and Adjusting...

Page 65: ...Click OK Epson Scan scans your document Top ...

Page 66: ...ile Specifying the number of pages in a single PDF file You can specify the maximum number of pages that can be included in one PDF file For example if you are scanning a 20 page document and specify the page number to be included in one PDF as 4 5 PDF files are automatically created Note You need ABBYY FineReader that came with your scanner to use some of these features If you have installed your...

Page 67: ...Click Settings You see the Scan to PDF Settings window ...

Page 68: ...lect a size that is not in the Size list you can create a custom size Click the arrow in the Size list and select Customize You see the Source Size window Type a name for your custom size enter the size click Save then click OK Your new size appears in the Size list Click the arrow next to the Resolution list and select the number of dots per inch at which you want to scan See the table below for ...

Page 69: ...rippled pattern that can appear in subtly shaded image areas such as skin tones Also improves results when scanning magazine or newspaper images that include screening in their original print process This setting is available only when the image type is set to Color or Grayscale Text Enhancement Enhances text recognition when scanning text documents Threshold Adjusts the level at which the black a...

Page 70: ...e Text tab Make any other file save settings and click OK Click Close to close the Scan to PDF Settings window then click Scan or press the Start button on the scanner Epson Scan scans your page If you are scanning multiple pages using the document table replace the first page on the document table with the second page and click Scan or press the Start button again Repeat this step for each page i...

Page 71: ...ns Start Epson Scan See Starting Epson Scan for instructions In the Office Mode window select the Image Type Document Source Size and Resolution settings For details Scanning in Office Mode Click Preview to preview your image s then select your scan area For details see Previewing and Adjusting the Scan Area Make any other necessary image adjustments See Adjusting the Color and Other Image Setting...

Page 72: ...ck Options You see the EPSON PDF Plug in Settings window To create a searchable PDF file click the Text tab select the Create searchable PDF check box then select your language from the Text Language list ...

Page 73: ...able only when ABBYY FineReader is installed If ABBYY FineReader is not available in your country you will not see the Text tab To assign password settings to the PDF file click the Security tab and select the password settings ...

Page 74: ...To specify the maximum number of pages that can be included in one PDF file click the General tab and adjust the Select number to make file setting ...

Page 75: ... window see Epson Scan Help for details Select the settings that match your document and click OK You return to the File Save Settings window Make any other file save settings and click OK Epson Scan scans your document and displays the window below Note ...

Page 76: ... you are ready to finish scanning and save the scanned pages into one PDF without editing them Then go to step 14 You see the Editing Page window displaying thumbnail images of each scanned page Use the tools at the bottom of the Editing Page window to select rotate reorder and delete pages If you want to include all the document pages in your PDF files as they currently look go to step 13 If you ...

Page 77: ... See Changing the Scan Mode for details Start Epson Scan See Starting Epson Scan for instructions In the Home Mode window select the Document Type Image Type and Destination settings For details see Scanning in Home Mode Click Preview to preview your image s then select your scan area For details see Previewing and Adjusting the Scan Area Make any other necessary image adjustments See Adjusting th...

Page 78: ...ck Options You see the EPSON PDF Plug in Settings window To create a searchable PDF file click the Text tab select the Create searchable PDF check box then select your language from the Text Language list ...

Page 79: ...able only when ABBYY FineReader is installed If ABBYY FineReader is not available in your country you will not see the Text tab To assign password settings to the PDF file click the Security tab and select the password settings ...

Page 80: ...To specify the maximum number of pages that can be included in one PDF file click the General tab and adjust the Select number to make file setting ...

Page 81: ... window see Epson Scan Help for details Select the settings that match your document and click OK You return to the File Save Settings window Make any other file save settings and click OK Epson Scan scans your document and displays the window below Note ...

Page 82: ...n when you are ready to finish scanning and save the scanned pages into one PDF without editing them Then go to step 15 You see the Editing Page window displaying thumbnail images of each scanned page Use the tools below the Editing Page window to select rotate reorder and delete pages If you want to include all the document pages in your PDF files as they currently look go to step 14 If you want ...

Page 83: ...Scan for instructions In the Professional Mode window select the Document Type Document Source Auto Exposure Type Image Type and Resolution settings For details see Scanning in Professional Mode Click Preview to preview your image s then select your scan area For details see Previewing and Adjusting the Scan Area Make any other necessary image adjustments See Adjusting the Color and Other Image Se...

Page 84: ...ck Options You see the EPSON PDF Plug in Settings window To create a searchable PDF file click the Text tab select the Create searchable PDF check box then select your language from the Text Language list ...

Page 85: ...able only when ABBYY FineReader is installed If ABBYY FineReader is not available in your country you will not see the Text tab To assign password settings to the PDF file click the Security tab and select the password settings ...

Page 86: ...To specify the maximum number of pages that can be included in one PDF file click the General tab and adjust the Select number to make file setting ...

Page 87: ... window see Epson Scan Help for details Select the settings that match your document and click OK You return to the File Save Settings window Make any other file save settings and click OK Epson Scan scans your original and displays the window below Note ...

Page 88: ... button when you are ready to finish scanning and save the scanned pages into one PDF without editing them Then go to step 15 You see the Editing Page window displaying thumbnail images of each scanned page Use the tools below the Editing Page window to select rotate reorder and delete pages If you want to include all the document pages in your PDF files as they currently look click the all pages ...

Page 89: ...Automatic Document Feeder for instructions Start Epson Scan See Starting Epson Scan for instructions Select Office Mode in the Mode list See Changing the Scan Mode for instructions In the Office Mode window select the Image Type Size and Resolution settings For details see Scanning in Office Mode Select Auto Detect or ADF as the Document Source setting Click Preview The ADF loads your first docume...

Page 90: ...ck Options You see the EPSON PDF Plug in Settings window To create a searchable PDF file click the Text tab select the Create searchable PDF check box then select your language from the Text Language list ...

Page 91: ...able only when ABBYY FineReader is installed If ABBYY FineReader is not available in your country you will not see the Text tab To assign password settings to the PDF file click the Security tab and select the password settings ...

Page 92: ...To specify the maximum number of pages that can be included in one PDF file click the General tab and adjust the Select number to make file setting ...

Page 93: ... window see Epson Scan Help for details Select the settings that match your document and click OK You return to the File Save Settings window Make any other file save settings and click OK Epson Scan scans your document and displays the window below Note ...

Page 94: ...red pages are scanned and you see the Add Page Confirmation window again Click Edit page You see the Editing Page window displaying thumbnail images of each scanned page Click the Sort by Page Number button Your pages are automatically sorted into the correct order Click OK The pages are saved in one PDF file in Pictures My Pictures or the location you selected in the File Save Settings window and...

Page 95: ... This feature is not available in Office Mode Change the scan mode to Home Mode or Professional Mode See Changing the Scan Mode for instructions Home Mode Color Restoration in Home Mode Professional Mode Color Restoration in Professional Mode Color Restoration in Home Mode Place your original s on the document table See Placing Documents or Photos for instructions Start Epson Scan See Starting Eps...

Page 96: ... you started Epson Scan See Finishing the Scan for instructions Top Color Restoration in Professional Mode Place your original s on the document table See Placing Documents or Photos for instructions Start Epson Scan See Starting Epson Scan for instructions In the Professional Mode window select the Document Type Document Source Auto Exposure Type Image Type and Resolution settings For details see...

Page 97: ... Color Palette Feature for Professional Mode Only for instructions Size your image s as necessary See Selecting the Scan Size for details Click Scan What happens next depends on how you started Epson Scan See Finishing the Scan for instructions Top Using the Color Palette Feature for Professional Mode Only Follow the steps in these sections to fine tune the colors in your image using the Color Pal...

Page 98: ...you would like to use to adjust the color in your image This color now becomes the color of the center cell and the color change is reflected in your image Note You can also use the cells to the right of the adjustment area to change the brightness if necessary If you want to continue adjusting the color repeat step 4 If you want to save the color for future scans click the save icon The color app...

Page 99: ...you would like to use to adjust the color in your image This color now becomes the color of the center cell Note You can also use the cells to the right of the adjustment area to change the brightness if necessary Click the color applicator icon Your cursor changes to a droplet In the Preview window click on the color in your image that needs adjustment The color change is reflected in your image ...

Page 100: ...s in the save area Note To load a previously saved color select the color and click the apply to palette icon When you are finished adjusting the color click Close to return to the Professional Mode window For further details on using the Color Palette feature see Epson Scan Help Top ...

Page 101: ...s for instructions on removing dust marks from your original s Office Mode This feature is not available in Office Mode Change the scan mode to Home Mode or Professional Mode See Changing the Scan Mode for instructions Home Mode Dust Removal in Home Mode Professional Mode Dust Removal in Professional Mode Dust Removal in Home Mode Place your original s on the document table See Placing Documents o...

Page 102: ... See Finishing the Scan for instructions Top Dust Removal in Professional Mode Place your original s on the document table See Placing Documents or Photos for instructions Start Epson Scan See Starting Epson Scan for instructions In the Professional Mode window select the Document Type Document Source Auto Exposure Type Image Type and Resolution settings For details see Scanning in Professional Mo...

Page 103: ... all of your images or scan areas click All in the Preview window before you click the check box Make any other necessary image adjustments See Adjusting the Color and Other Image Settings for instructions Size your image s as necessary See Selecting the Scan Size for instructions Click Scan What happens next depends on how you started Epson Scan See Finishing the Scan for instructions Top ...

Page 104: ...Mode Change the scan mode to Home Mode or Professional Mode See Changing the Scan Mode for instructions Home Mode Backlight Correction in Home Mode Professional Mode Backlight Correction in Professional Mode Backlight Correction in Home Mode Place your original s on the document table See Placing Documents or Photos for instructions Start Epson Scan See Starting Epson Scan for instructions In the ...

Page 105: ...in Professional Mode Place your original s on the document table See Placing Documents or Photos for instructions Start Epson Scan See Starting Epson Scan for instructions In the Professional Mode window select the Document Type Document Source Auto Exposure Type Image Type and Resolution settings For details see Scanning in Professional Mode Click Preview to preview your image s then select your ...

Page 106: ... click All in the Preview window before you click the check box Make any other necessary image adjustments See Adjusting the Color and Other Image Settings for details Size your image s as necessary See Selecting the Scan Size for details Click Scan What happens next depends on how you started Epson Scan See Finishing the Scan for instructions Top ...

Page 107: ...ts in the Automatic Document Feeder for instructions Start the Copy Utility in one of these ways Press the Copy button on the scanner Do one of the following Windows 8 Navigate to the Start screen Copy Utility Windows other versions Select the start button or Start Programs or All Programs EPSON Software Copy Utility Mac OS X Select Applications EPSON Software Copy Utility and double click the Cop...

Page 108: ... paper you loaded in your printer and click OK Note If you are printing on certain Epson printers you see the printer settings window See your printer documentation for instructions on selecting settings If you want to enlarge or reduce your image s as you copy it click the Copy Size box select the enlargement reduction and click OK If you are copying a color or black and white document you can im...

Page 109: ...r Office Mode For instructions on using other modes see Scanning in Home Mode or Scanning in Professional Mode In the Office Mode window select the Image Type Document Source Size and Resolution settings For details see Scanning in Office Mode Click Preview to preview your image s then select your scan area For details see Previewing and Adjusting the Scan Area Make any other necessary image adjus...

Page 110: ...r Select Photo Size Note The box at the bottom of the window displays information about the image file s you are attaching to the e mail message Click OK Your e mail program is opened and any scanned images you selected are attached to a new e mail message See your e mail program help if you need instructions on sending your e mail message ...

Page 111: ...rom other copies Faxes Text with tightly spaced characters or line pitch Text that is in tables or underlined Cursive or italic fonts and font sizes less than 8 points See one of these sections to scan and convert text using ABBYY FineReader Office Mode Converting into Editable Text in Office Mode Home Mode Converting into Editable Text in Home Mode Professional Mode Converting into Editable Text ...

Page 112: ...orrectly Select your scan settings Click Preview and adjust the area you want to scan if necessary Click Scan Note To scan a multi page document select settings in the Multi Page Scanning section and click Scan for each page When you are finished scanning click Close Your document is scanned and processed into editable text then you see the Save As window Select a name and a file format for your d...

Page 113: ...lick the icon for the type of document you want to scan to Epson Scan starts in the last mode you used Change the scan mode to Office Mode if necessary See Changing the Scan Mode for instructions Select Color Grayscale or Black White as the Image Type setting Select one of these options to the Document Source setting Auto Detect This setting automatically determines whether to load your document f...

Page 114: ...ing the Threshold setting See Adjusting the Color and Other Image Settings for instructions When you see the Document Conversion window with the finished message click Close in the Epson Scan window Follow the instructions in ABBYY FineReader Help to edit and save your document Top Converting into Editable Text in Home Mode Windows Place your document on the document table or in the ADF See Placin...

Page 115: ...orrectly Select your scan settings Click Preview and adjust the area you want to scan if necessary Click Scan Note To scan a multi page document select settings in the Multi Page Scanning section and click Scan for each page When you are finished scanning click Close Your document is scanned and processed into editable text then you see the Save As window Select a name and a file format for your d...

Page 116: ...From list Select the language used in the document you are going to scan as the Document Language setting Click the icon for the type of document you want to scan to Epson Scan starts in the last mode you used Change the scan mode to Home Mode if necessary See Changing the Scan Mode for instructions Select Magazine Newspaper or Text Line Art as the Document Type setting Select Black and White or C...

Page 117: ...ng See Adjusting the Color and Other Image Settings for instructions When you see the Document Conversion window with the finished message click Close in the Epson Scan window Follow the instructions in ABBYY FineReader Help to edit and save your document Top Converting into Editable Text in Professional Mode Windows Place your document on the document table or in the ADF See Placing Documents or ...

Page 118: ...orrectly Select your scan settings Click Preview and adjust the area you want to scan if necessary Click Scan Note To scan a multi page document select settings in the Multi Page Scanning section and click Scan for each page When you are finished scanning click Close Your document is scanned and processed into editable text then you see the Save As window Select a name and a file format for your d...

Page 119: ... the document you are going to scan as the Document Language setting Click the icon for the type of document you want to scan to Epson Scan starts in the last mode you used Change the scan mode to Professional Mode if necessary See Changing the Scan Mode for instructions Select Reflective as the Document Type setting Select one of these options to the Document Source setting Document Table Select ...

Page 120: ...ting the Color and Other Image Settings for instructions Click Scan Your document is scanned and processed into editable text Note If the characters in your text are not recognized very well you can improve recognition by selecting the Text Enhancement check box or adjusting the Threshold setting See Adjusting the Color and Other Image Settings for instructions When you see the Document Conversion...

Page 121: ... Send File Via E mail window appears PDF The Scan to PDF window appears Assigning a Project Program in Epson Event Manager to a Scanner Button You can assign any of the scanner buttons to open a program in the Epson Event Manager to make scanning your projects even quicker Do one of the following to start Epson Event Manager Windows 8 Navigate to the Start screen Event Manager Windows 7 Vista XP S...

Page 122: ...the action you want to assign Click Close to close the Epson Event Manager window Now whenever you press the button you assigned the action you selected opens Note If you need help using Epson Event Manager click the icon in the upper right corner of the screen Top ...

Page 123: ...ermanently damage the mechanism and circuitry Do not spray lubricants inside the scanner Never open the scanner case Turn off the scanner Unplug the AC adapter from the scanner Clean the outer case with a cloth dampened with mild detergent and water If the glass surface of the document table gets dirty clean it with a soft dry cloth If the glass surface is stained with grease or some other hard to...

Page 124: ...a underside of ADF b left side of document table ...

Page 125: ...o dim to operate normally the scanner stops working and both the Ready and Error lights rapidly flash When this happens the light source assembly must be replaced by a professional For details contact Epson See Contacting Epson Support for more information Caution Never open the scanner case If you think repairs or adjustments are necessary contact Epson ...

Page 126: ...the left side of the scanner If the carriage is not in the home position turn on the scanner and wait until the carriage moves to the home position Turn off the scanner then unplug the AC adapter cord Disconnect all the cables from the scanner Push in the transportation lock on the back of the scanner Attach the packing materials that came with the scanner then repack the scanner in its original b...

Page 127: ...anner to your computer Make sure the scanner software is fully installed See the Start Here sheet for instructions on installing the scanner software Paper is jammed in the ADF Remove the jammed paper from the ADF See Paper Jams in the Automatic Document Feeder Turn off the scanner and turn it on again If the Error and Ready lights are still flashing the scanner may be malfunctioning or the scanne...

Page 128: ...r s operating system you need to reinstall Epson Scan Uninstall Epson Scan as described in Uninstalling Your Scanning Software then reinstall it as described in the Start Here sheet For Windows only Make sure your scanner s name appears under Imaging device without a or an exclamation mark in the Device Manager window If the scanner s name appears with one of these marks or as an Unknown device un...

Page 129: ...otographs valuable original artwork or documents printed on thick media into the ADF as it may cause a jam damage the ADF feed mechanism or damage the original If the ADF is open close it and try scanning again Top Paper Jams in the Automatic Document Feeder If paper jams inside the ADF open the ADF and remove any paper from the document table Then look to see if paper is extending from either end...

Page 130: ...Remove the jammed paper Note Remove any pages remaining in the input tray If more of the paper extends into the output tray gently pull the paper out in the direction shown ...

Page 131: ...Close the input tray After you have removed the paper close the top cover of the ADF Top ...

Page 132: ...ions Make sure the Document Type setting is correct See Scanning in Home Mode or Scanning in Professional Mode for instructions Click Configuration select the Preview tab and adjust the thumbnail cropping area using the Thumbnail Cropping Area slider in the Preview menu See Epson Scan Help for details Top You Have Trouble Adjusting the Scan Area in the Thumbnail Preview Create a marquee or adjust ...

Page 133: ...ning See Selecting the Scan Resolution for instructions Computers with USB 2 0 high speed ports can scan faster than those with USB 1 1 ports If you are using a USB 2 0 port with your scanner make sure it meets the system requirements See System Requirements for details Top ...

Page 134: ...nized Well When Converted into Editable Text OCR Scanned Colors Differ From the Original Colors Images are Rotated Incorrectly The Edges of Your Original Are Not Scanned Move the document or photo about 2 5 mm 0 1 inch away from the horizontal and vertical edges of the document table to avoid cropping Top You See Only a Few Dots in Your Scanned Image Make sure the document or photo is placed on th...

Page 135: ...ocument Top Straight Lines in Your Image Come Out Crooked Make sure the document lies perfectly straight on the document table Top Your Image Is Distorted or Blurred Make sure the document or photo lies flat on the document table Also make sure your document or photo is not wrinkled or warped Make sure you do not move the document or photo or your scanner while scanning Make sure the scanner is pl...

Page 136: ...t Correction feature in Home Mode or Professional Mode See Fixing Backlit Photos for instructions Check the Brightness setting See Epson Scan Help for details Click Configuration select the Color tab and change the Display Gamma setting to match your output device such as a monitor or printer in the Color menu See Epson Scan Help for details Click Configuration select the Color tab and select Colo...

Page 137: ...setting See Adjusting the Color and Other Image Settings for instructions Select a lower resolution setting See Selecting the Scan Resolution for instructions Note You cannot remove ripple patterns when you are scanning using a resolution higher than 600 dpi Top Characters Are Not Recognized Well When Converted into Editable Text OCR Make sure the document lies perfectly straight on the document t...

Page 138: ...hes your monitor to improve on screen color matching Exact color matching is very difficult Check your software and monitor documentation for information on color matching and calibration Mac OS X Use the color management system for your computer ColorSync Exact color matching is very difficult Check your software and monitor documentation for information on color matching and calibration Printed ...

Page 139: ...Navigate to the Start screen right click and select All apps Select Control Panel Windows 7 and Vista Click the start button and select Control Panel Windows XP Click Start and select Control Panel Do one of the following Windows 8 Select Programs then select Programs and Features Windows 7 and Vista Click Uninstall a program from the Programs category Windows XP Double click the Add or Remove Pro...

Page 140: ...from the Epson support website to uninstall your product software as described here Note If you find that reinstalling your product software does not solve a problem contact Epson To download the Uninstall Center utility visit the Epson download site U S downloads or Canadian downloads Follow the instructions on the screen to install the Uninstall Center Quit all applications currently running on ...

Page 141: ...blems that cannot be solved using the troubleshooting information in your product documentation and has the the latest drivers FAQs manuals and other downloadables If you have a Web browser and can connect to the Internet access the site at http www epson com support U S or http www epson ca support Canada ...

Page 142: ...and version Names and versions of the software applications you normally use with your product Top Help for Users in North America Epson provides the technical support services listed below Internet Support Visit Epson s support website at http epson com support US or http epson ca support Canada and select your product for solutions to common problems You can download drivers and documentation ge...

Page 143: ...llowing websites Service Access World Wide Web From the Internet you can reach Epson s Latin American website at http www latin epson com In Brazil you can reach Epson at http www epson com br To speak with a support representative call one of the numbers below Country Telephone number Argentina 54 11 5167 0300 Bolivia 800 100 116 Brazil State capitals and metropolitan areas 4003 0376 Other areas ...

Page 144: ...e company to call this toll free number from a mobile phone Dial first 7 digits wait for a message then enter code If your country does not appear in the list contact the sales office in the nearest country Toll or long distance charges may apply Top ...

Page 145: ...oftware Technical Support Nuance ScanSoft PaperPort 407 241 0618 http support nuance com ABBYY FineReader 408 457 9777 http www abbyy com support abbyyusa com EMC ISIS 800 782 4362 U S 800 543 4782 Canada http powerlink emc com Top ...

Page 146: ...ility of your computer system including the video card display monitor and software See your system documentation for details Top Macintosh System Requirements System Mac OS X 10 5 8 Mac OS X 10 6 x OS X Lion 10 7 x OS X Mountain Lion 10 8 x or later Interface Macintosh USB Display Color monitor with 800 600 screen resolution or higher and millions of colors Color and tone reproduction are subject...

Page 147: ...per input Face up loading ADF paper output Face down ejection ADF paper capacity 40 sheets of paper at 75 g m2 Scanning resolution 1200 dpi main scan 2400 dpi with Micro Step sub scan Output resolution 50 to 4800 dpi Image data 16 bits per pixel per color internal 1 to 16 bits per pixel per color external Interface One USB 2 0 Hi speed port Light source White LED Note Optional optical resolution i...

Page 148: ... W operating 2 4 W or lower in sleep mode 0 5 W or lower in power off mode AC Adapter 100 120 V model 220 240 V model AC adapter model A411B A411E Rated input voltage AC 100 to 120 V AC 220 to 240 V Rated input current 1 0 A 0 5 A Rated input frequency 50 to 60 Hz Rated output voltage DC 24 0 V Rated output current 1 3 A Note The AC adapter model varies in certain locations Top Environmental Tempe...

Page 149: ...niversal Serial Bus Specification Revision 2 0 Electrical standard Full Speed mode 12 Mbits per second and Hi Speed mode 480 Mbits per second of Universal Serial Bus Specification Revision 2 0 Connector type One Type B port Top Standards and Approvals Scanner EMC FCC Part 15 Subpart B Class B CAN CSA CEI IEC CISPR22 Class B AC Adapter Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpa...

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