Epson XP-342, User Manual

Page 1: ...User s Guide NPD5449 00 EN ...

Page 2: ...urred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of an...

Page 3: ...ION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE US...

Page 4: ...the Network Status Using Network Icon 25 Printing a Network Connection Report 26 Printing a Network Status Sheet 29 Replacing or Adding New Access Points 30 Changing the Connection Method to a Computer 30 Disabling Wi Fi from the Control Panel 32 Disconnecting Wi Fi Direct Simple AP connection from the Control Panel 32 Restoring the Network Settings from the Control Panel 32 Loading Paper Paper Ha...

Page 5: ...cking and Cleaning the Print Head Control Panel 93 Checking and Cleaning the Print Head Windows 94 Checking and Cleaning the Print Head Mac OS X 94 Aligning the Print Head 94 Aligning the Print Head Control Panel 95 Aligning the Print Head Windows 95 Aligning the Print Head Mac OS X 96 Cleaning the Paper Path 96 Cleaning the Scanner Glass 97 Saving Power 97 Saving Power Control Panel 97 Saving Pow...

Page 6: ...oximately 2 5 cm 130 Blurry Prints Vertical Banding or Misalignment 131 Print Quality is Poor 131 Paper Is Smeared or Scuffed 132 Printed Photos are Sticky 132 Images or Photos are Printed in Unexpected Colors 133 Colors Differ from What You See on the Display 133 Cannot Print Without Margins 133 Edges of the Image are Cropped During Borderless Printing 133 The Position Size or Margins of the Prin...

Page 7: ...Specifications 144 Network Function List 144 Wi Fi Specifications 146 Security Protocol 146 Supported Third Party Services 146 External Storage Device Specifications 147 Dimensions 148 Electrical Specifications 148 Environmental Specifications 148 System Requirements 149 Regulatory Information 149 Standards and Approvals 149 Restrictions on Copying 149 Transporting the Printer 150 Accessing a Memo...

Page 8: ... the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest on...

Page 9: ...ws Vista and Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Windows Vista operating system Microsoft Windows XP operating system Microsoft Windows XP Professional x64 Edition opera...

Page 10: ...rinter near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from thi...

Page 11: ... a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the printer When connecting the printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Place the printer...

Page 12: ...ces Advisories and Warnings for Using Memory Cards Do not remove a memory card or turn off the printer while the memory card light is flashing The methods for using memory cards vary according to card type Be sure to refer to the manual packaged with your memory card for details Use only memory cards compatible with the printer Related Information Supported Memory Card Specifications on page 147 A...

Page 13: ...Loads paper C Paper support Supports loaded paper D Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper Before printing raise the stopper to prevent the ejected paper from falling off the tray F Control panel Operates the printer A B User s Guide Printer Basics 13 ...

Page 14: ...nozzles underneath A Document cover Blocks external light while scanning B Scanner glass Place the originals C Scanner unit Scans placed originals Open when replacing ink cartridges or removing jammed paper inside the printer A B A AC inlet Connects the power cord B USB port Connects a USB cable User s Guide Printer Basics 14 ...

Page 15: ...ocessing data Unplug the power cord when the power light is off B Displays the home screen C u d l r OK Use the u d l r buttons to select a menu and press the OK button to run the selected menu D Stops the current operation or returns to the previous screen E Starts an operation such as printing or copying Guide to the LCD Screen Menus and messages are displayed on the LCD screen Select a menu or ...

Page 16: ...nt Print Photos Enters Print Photos mode that allows you to print photos on your memory card Scan Enters Scan mode that allows you to scan a document or a photo Personal Stationery Enters Personal Stationery mode that allows you to print original items such as ruled paper and calendars using the photos on your memory card Quiet Mode Displays Quiet Mode setting that allows you to reduce the noise t...

Page 17: ...een varies depending on the setting items The following is the screen for entering the password for your Wi Fi network Icons Descriptions Switches the character type ABC Uppercase characters abc Lowercase characters 123 Numbers and symbols u d Selects the character to be entered r Moves the cursor to the right l Deletes a character to the left backspace OK Enters the selected characters Returns to...

Page 18: ...Press the r button once to move the cursor and then press the button to switch the character type to ABC Press the u button twice to select B 5 Press the r button once to move the cursor and then press the button to switch the character type to abc Press the d button twice to select y 6 Press the OK button User s Guide Printer Basics 18 ...

Page 19: ...n page 22 Making Wi Fi Settings from the Control Panel on page 22 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In this mode the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard a...

Page 20: ...nstaller using one of the following methods Setting up from the website Access the following website and then enter the product name http epson sn Go to Setup and then click Download in the download and connect part Click or double click the downloaded file to run the installer Follow the on screen instructions Setting up using the software disc only for the models that come with a software disc a...

Page 21: ... Windows Select the connection type and then click Next Mac OS X Select the connection type User s Guide Network Settings 21 ...

Page 22: ...mart phone tablet and so on Related Information Making Wi Fi Settings Manually on page 22 Making Wi Fi Settings by Push Button Setup on page 23 Making Wi Fi Settings by PIN Code Setup WPS on page 24 Making Wi Fi Direct Simple AP Connection Settings on page 25 Making Wi Fi Settings Manually You can manually set up the information necessary to connect to an access point from the printer s control pa...

Page 23: ...If you do not know the password for the access point see the documentation provided with the access point or contact the person who set it up If you fail to connect load paper and then press the button to print a network connection report Related Information Entering Characters on page 17 Checking the Network Connection Status on page 25 When You Cannot Make Network Settings on page 125 Making Wi ...

Page 24: ...code You can use this method to set up if an access point is capable of WPS Wi Fi Protected Setup Use a computer to enter a PIN code into the access point 1 Select Setup on the home screen and then press the OK button 2 Select Network Settings and then press the OK button 3 Select Wi Fi Setup on the home screen and then press the OK button 4 Select PIN Code WPS and then press the OK button 5 Use y...

Page 25: ... you turn the printer on or off we recommend using Wi Fi network by connecting the printer to an access point 1 Select Wi Fi Setup on the home screen and then press the OK button 2 Select Wi Fi Direct and then press the OK button 3 Press the OK button 4 Press the OK button to start the setup 5 Press the OK button 6 Check the SSID and password displayed on the printer s control panel On the network...

Page 26: ...rk Settings Connection Check The connection check starts 4 Press the x button to print the network connection report If an error has occurred check the network connection report and then follow the printed solutions Related Information Messages and Solutions on the Network Connection Report on page 26 Messages and Solutions on the Network Connection Report Check the messages and error codes on the...

Page 27: ...heck the SSID and password in the documentation provided with the smart device If the Wi Fi connection is suddenly disconnected check the following If any of these are applicable reset the network settings using the installer You can run it from the following website http epson sn Setup Another smart device was added to the network using push button setup The Wi Fi network was set up using any met...

Page 28: ...nual on the network settings screen Set the subnet mask to 255 255 255 0 E 11 Check the following The default gateway address is correct when you set the printer s TCP IP Setup to Manual The device that is set as the default gateway is turned on Set the correct default gateway address You can check the default gateway address from the Network Status part on the network connection report E 12 Check...

Page 29: ... be set on several access points Check the settings on the access points and change the SSID The Wi Fi environment needs to be improved Turn the wireless router off and then turn it on If the connection does not improve see the documentation for the wireless router After moving the printer closer to the access point and removing any obstacles between them turn the access point on If it still does ...

Page 30: ...website Access the following website and then enter the product name http epson sn Go to Setup and then click Download in the download and connect part Click or double click the downloaded file to run the installer Follow the on screen instructions Setting up using the software disc only for the models that come with a software disc and users with computers with disc drives Insert the software dis...

Page 31: ...Select Change or re set the connection method on the Select Software Installation screen and then click Next Mac OS X Select how you want to connect the printer to your computer User s Guide Network Settings 31 ...

Page 32: ... to the printer in Wi Fi Direct Simple AP connection are disconnected If you want to disconnect a specific device disconnect from the device instead of the printer 1 Select Setup on the home screen 2 Select Network Settings 3 Select Wi Fi Setup 4 Select Wi Fi Direct Setup 5 Select Disable Wi Fi Direct 6 Check the message and then select Yes Restoring the Network Settings from the Control Panel You...

Page 33: ...p too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout D...

Page 34: ... 20 Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 For manual 2 sided printing you can load up to 30 sheets for paper with one side already printed Note The availability of paper varies by location For the latest information on paper available in your area contact Epson support Commercially Available Paper Media Name Size Loading Capacity Sheets Manual 2 Sided Printing...

Page 35: ... Photo Pa per 1 Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy 1 Glossy Photo Paper Glossy Epson Matte Paper Heavyweight 1 Matte Epson Matte Epson Photo Quality Ink Jet Paper 1 Matte Epson Matte Plain paper 1 plain papers plain papers Envelope Envelope Envelope 1 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver For more i...

Page 36: ...de of the rear paper feed with the printable side facing up cImportant Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line indicated by the triangle symbol on the edge guide Envelopes User s Guide Loading Paper 36 ...

Page 37: ...per size and paper type settings displayed on the control panel To use the settings select Confirm using the u or d button press the OK button and then go to step 7 To change the settings select Change using the u or d button press the OK button and then go to the next step cImportant The paper setting screen is not displayed if the paper is not loaded along the right side of the rear paper feed A...

Page 38: ...K button On the paper type setting screen select the paper type in the same way and then press the OK button Confirm the settings and then press the OK button Note You can also display the paper size and paper type settings screen by selecting the following menus Setup Printer Setup Paper Source Settings Paper Setup 7 Slide out the output tray and then raise the stopper Note Return the remaining p...

Page 39: ...cover 2 Remove any dust or stains on the scanner glass 3 Place the original face down and slide it to the corner mark Note A range of 1 5 mm from the edges of the scanner glass is not scanned 4 Close the cover gently 5 Remove the originals after scanning Note If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass User s Guide Placing Originals 39...

Page 40: ...How to Place Various Originals Placing Originals for 2 Up Layout Placing a Double Page Spread for 2 Up Layout User s Guide Placing Originals 40 ...

Page 41: ...ing Multiple Photos for Scanning You can scan multiple photos at once in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window User s Guide Placing Originals 41 ...

Page 42: ...ry Card Specifications on page 147 Inserting and Removing a Memory Card 1 Insert a memory card into the printer The printer starts reading the data and the light flashes When reading is complete the light stops flashing and remains on cImportant Insert a memory card straight into the printer The card should not be fully inserted Do not try to force it all the way into the slot User s Guide Inserti...

Page 43: ...u remove the memory card while the light is flashing the data in the memory card may be lost Note If you access the memory card from a computer you need to operate the computer to safely remove the removable device Related Information Accessing a Memory Card From a Computer on page 152 User s Guide Inserting a Memory Card 43 ...

Page 44: ...utton to set the number of copies When printing more than one photo repeat this procedure 5 Press the OK button to display the print settings confirmation screen 6 To change the print settings press the d button to display the setting screen Use the u or d button to select setting items such as the paper size and the paper type and change the settings using the l or r button When you have finished...

Page 45: ...he OK button 5 Follow the on screen instructions to print Related Information Loading Paper in the Rear Paper Feed on page 35 List of Paper Types on page 35 Inserting a Memory Card on page 42 Menu Options for Printing Lined Paper Calendars and Original Writing Paper on page 45 Menu Options for Print Photos Mode on page 46 Menu Options for Printing Lined Paper Calendars and Original Writing Paper L...

Page 46: ...to start printing If you want to change the print settings press the d button Setting items are the same as in Print Photos mode Related Information Printing Photos by Selecting from a Memory Card on page 44 Menu Options for Print Photos Mode on page 46 Menu Options for Print Photos Mode Paper Size Select the paper size you loaded Paper Type Select the paper type you loaded Borderless To print wit...

Page 47: ...he image In borderless printing the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper Click Settings to select the amount of enlargement Orientation Select the orientation you set in the application Paper Type Select the type of paper you loaded Quality Select the print quality Selecting High provides higher quality printing but t...

Page 48: ...ns in the section use TextEdit as an example Operations and screens differ depending on the application See the application s help for details 1 Load paper in the printer cImportant Make the paper settings on the control panel 2 Open the file you want to print 3 Select Print from the File menu or another command to access the print dialog If necessary click Show Details or d to expand the print wi...

Page 49: ...ct Print Settings from the pop up menu Note On Mac OS X v10 8 x or later if the Print Settings menu is not displayed the Epson printer driver has not been installed correctly Select System Preferences from the menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again See the following to add a printer http epson sn 6 Make the following settings Media Type Sel...

Page 50: ...rint the even pages You can also print a booklet that can be created by folding the printout Note This feature is not available for borderless printing If you do not use paper that is suitable for 2 sided printing the print quality may decline and paper jams may occur Depending on the paper and the data ink may bleed through to the other side of the paper If EPSON Status Monitor 3 is disabled acce...

Page 51: ...per Feed on page 35 Printing Basics Windows on page 46 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Printing Several Pages on One Sheet Windows Note This feature is not available for borderless printing 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select 2 Up or 4 Up as the Multi Page se...

Page 52: ...u 5 Set the number of pages in Pages per Sheet the Layout Direction page order and Border 6 Set the other items as necessary 7 Click Print Related Information Loading Paper in the Rear Paper Feed on page 35 Printing Basics Mac OS X on page 48 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer Printing to Fit the Paper Size Windows Note This feature is not ...

Page 53: ...Print Related Information Loading Paper in the Rear Paper Feed on page 35 Printing Basics Windows on page 46 Printing to Fit the Paper Size Mac OS X 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select the size of the paper you set in the application as the Paper Size setting 5 Select Paper Handling from the pop up menu 6 Select Scale to fit paper size 7...

Page 54: ... the Job Arranger Lite window opened open the file that you want to combine with the current file and then repeat steps 3 to 6 Note If you close the Job Arranger Lite window the unsaved Print Project is deleted To print later select Save from the File menu To open a Print Project saved in Job Arranger Lite click Job Arranger Lite on the printer driver s Maintenance tab Next select Open from the Fi...

Page 55: ...ile you want to print 3 Access the printer driver window 4 Select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster from Multi Page on the Main tab 5 Click Settings make the appropriate settings and then click OK Note Print Cutting Guides allows you to print a cutting guide 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading...

Page 56: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 56 ...

Page 57: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 57 ...

Page 58: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 58 ...

Page 59: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 59 ...

Page 60: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 60 ...

Page 61: ...rinting features available on the printer driver Related Information Windows Printer Driver on page 106 Mac OS X Printer Driver on page 109 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 61 ...

Page 62: ...om the File menu Select the printer from Format For select the paper size and then enter a percentage in Scale Close the window and then print following the basic printing instructions Adjusting the Print Color You can adjust the colors used in the print job PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness of the original ...

Page 63: ...ch as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper See the application s help for details Note By printing on gen...

Page 64: ...rk as your printer or remote print printing from a remote location over the Internet To use remote print register your printer in the Epson Connect service Related Information Epson Connect Service on page 104 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Printing Using Epson iPrint Start Epson iPrint from your smart devic...

Page 65: ...ct what you want to print such as photos documents and web pages E Displays the screen to make print settings such as paper size and paper type F Displays the paper size When this is displayed as a button press it to display the paper settings currently set on the printer G Displays photos and documents you selected H Starts printing Note To print from the document menu using iPhone iPad and iPod ...

Page 66: ...he AirPrint page on the Apple website Related Information Loading Paper in the Rear Paper Feed on page 35 Canceling Printing Note In Windows you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel When printing several pages from Mac OS X you cannot cancel all of the jobs by using the con...

Page 67: ...ou want to cancel and then select Cancel Related Information Windows Printer Driver on page 106 Canceling Printing Mac OS X 1 Click the printer icon in the Dock 2 Select the job you want to cancel 3 Cancel the job Mac OS X v10 8 x or later Click next to the progress meter Mac OS X v10 6 8 to v10 7 x Click Delete User s Guide Printing 67 ...

Page 68: ...ant to copy by reducing or enlarging the size of a document by a specific percentage select any item other than Auto Fit as the Reduce Enlarge setting and then press the OK button Specify a percentage in Custom Size You can change the percentage in increments of 10 by holding down the l or r button 7 Press the x button Note The color size and border of the copied image are slightly different from ...

Page 69: ... Enlarge Enlarges or reduces the originals Actual Size Copies at 100 magnification Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected When there are white margins around the original the white margins from the corner mark of the scanner glass are detected as the scan area but the margins at the opposite side may be cropped Custom...

Page 70: ... Best provides higher quality printing but the printing speed may be slower For users in Western Europe the draft mode is not available Density Increase the level of density by pressing the r button when the copying results are faint Decrease the level of density by pressing the l button when ink smears User s Guide Copying 70 ...

Page 71: ... Select the computer to which you want to save the scanned images Note You can change the scan settings such as the scanning size folder to save or save format by using Epson Event Manager When the printer is connected to a network you can select the computer to which you want to save the scanned image Up to 20 computers can be displayed on the printer s control panel When the computer to which yo...

Page 72: ... color size and border of the scanned image will not be exactly the same as the original Related Information Placing Originals on the Scanner Glass on page 39 Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7 Windows Vista Note For Windows 10 Windows 8 1 Windows 8 the WSD port is set up automatically The following is necessary to set up a WSD port The printer and t...

Page 73: ...he network screen You can check the printer s name set on the network from the printer s control panel or by printing a network status sheet 4 Click Your device is ready to use 5 Check the message and then click Close 6 Open the Devices and Printers screen Windows 7 Click start Control Panel Hardware and Sound or Hardware Devices and Printers User s Guide Scanning 73 ...

Page 74: ...er Scanning Using Epson Scan 2 You can scan by using the scanner driver Epson Scan 2 See the Epson Scan 2 help for an explanation of each setting item Related Information Epson Scan 2 Scanner Driver on page 112 Scanning Documents Document Mode Using Document Mode in Epson Scan 2 you can scan originals using detailed settings that are suitable for text documents 1 Place the originals 2 Start Epson ...

Page 75: ...isplayed On the Advanced Settings tab you can make detailed image adjustment settings that are suitable for text documents such as the following Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shadows that appear when scanning printed papers such as a magazine Text Enhancement You can make blurred letters in the original clear a...

Page 76: ...the file name by selecting Settings from the list Folder Select the save folder for the scanned image from the list You can select another folder or create a new folder by selecting Select from the list 7 Click Scan Related Information Placing Originals on the Scanner Glass on page 39 Scanning Photos or Pictures Photo Mode Using Photo Mode in Epson Scan 2 you can scan originals with wide variety o...

Page 77: ...om the Mode list 4 Make the following settings on the Main Settings tab Image Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass and the Document Type setting is fixed as Reflective Reflective means originals which are not transparent for example ordinary papers or photos You cannot change these settings Us...

Page 78: ... images are displayed as thumbnails Note To preview the entire scanned area select Normal from the list at the top of the preview widow 6 Confirm the preview and make image adjustment settings on the Advanced Settings tab if necessary User s Guide Scanning 78 ...

Page 79: ...apers such as a magazine Dust Removal You can remove dust on the scanned image Note The items may not be available depending on other settings you made Depending on the original the scanned image may not be adjusted correctly When multiple thumbnails are created you can adjust the image quality for each thumbnail Depending on the adjustment items you can adjust the quality of scanned images all to...

Page 80: ...otos and documents from a smart device such as a smartphone or tablet that is connected to the same wireless network as your printer You can save the scanned data on a smart device or to Cloud services send it by email or print it Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to a Scanning Using Epson iPrint Start Epson iPrint ...

Page 81: ...ou have selected the printer you do not need to select it again from the next time D Displays the scanning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the ...

Page 82: ...able EPSON Status Monitor 3 Related Information Windows Printer Driver on page 106 Checking the Ink Levels Mac OS X 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click EPSON Status Monitor Ink Cartridge Codes Epson recommends the use of genuine Epson ink cartridges Epson cannot...

Page 83: ...e ink cartridges at normal room temperature and keep them away from direct sunlight Epson recommends using the ink cartridge before the date printed on the package For best results use up ink cartridge within six months of opening the package For best results store ink cartridge packages with their bottom down After bringing an ink cartridge inside from a cold storage site allow it to warm up at r...

Page 84: ...idge otherwise the cartridge may become unusable Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing Install all ink cartridges otherwise you cannot print Do not replace ink cartridges with the power off Do not move the print head by hand otherwise you may damage the printer Do not turn off the printer during ink charging If the ink charging is in...

Page 85: ...erve remains in the cartridge when your printer indicates to replace the cartridge The yields quoted for you do not include this reserve Although the ink cartridges may contain recycled materials this does not affect printer function or performance Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement Do not disassemble or remodel the ink car...

Page 86: ...tton When replacing ink cartridges before they are expended Enter Setup from the home screen using the l or r button and then press the OK button Select Maintenance using the l or r button and then press the OK button Select Ink Cartridge Replacement using the l or r button and then press the OK button Next press the x button 2 When replacing the black ink cartridge gently shake the new black ink ...

Page 87: ...ellow tape cImportant Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing 4 Open the scanner unit with the document cover closed User s Guide Replacing Ink Cartridges 87 ...

Page 88: ...arging If the ink charging is incomplete you may not be able to print Related Information Ink Cartridge Codes on page 82 Ink Cartridge Handling Precautions on page 83 Temporarily Printing with Black Ink When color ink is expended and black ink still remains when printing from a computer you can use the following settings to continue printing for a short time using only black ink Type of paper plai...

Page 89: ...eplace the expended ink cartridge as soon as possible Note If EPSON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 The available period varies depending on the usage conditions User s Guide Replacing Ink Cartridges 89 ...

Page 90: ...l printing Note If you cannot cancel printing from the computer cancel using the printer s control panel 2 Access the printer driver window 3 Clear Borderless on the Main tab 4 Select plain papers or Envelope as the Paper Type setting on the Main tab User s Guide Replacing Ink Cartridges 90 ...

Page 91: ...he printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access the print dialog 6 Select Print Settings from the pop up menu 7 Select any paper size except for a borderless size as the Paper Size setting 8 Select pl...

Page 92: ...nded Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select t...

Page 93: ...head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out do not unplug the printer while the power is on Checking and Cleaning the Print Head Control Panel 1 Load A4 size plain paper in the printer 2 Enter Setup from the home screen using the l or r button and then press the OK button 3 S...

Page 94: ...rinter driver window 3 Click Nozzle Check on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 35 Windows Printer Driver on page 106 Checking and Cleaning the Print Head Mac OS X 1 Load A4 size plain paper in the printer 2 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the prin...

Page 95: ...head Find and select the number for the most solid pattern in each group using the u or d button and then press the OK button Note The test pattern may vary by model If print quality is not improved align the print head from a computer Related Information Loading Paper in the Rear Paper Feed on page 35 Aligning the Print Head Windows 1 Load A4 size plain paper in the printer 2 Access the printer d...

Page 96: ... Select Maintenance using the l or r button and then press the OK button 4 Select Paper Guide Cleaning using the l or r button and then press the OK button 5 Load A4 size plain paper in the printer 6 Press the x button The paper is ejected from the printer Note The printer continues to make operating sounds for a while after the paper is ejected This is normal and not a sign of a malfunction 7 Rep...

Page 97: ... press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider t...

Page 98: ...wer Off Timer setting and click Send 4 Click OK Related Information Windows Printer Driver on page 106 Saving Power Mac OS X 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 2 Click Options Supplies Utility Open Printer Utility 3 Click Printer Settings 4 Select the time period before the printer enters sleep mode as the Sleep Timer set...

Page 99: ...as described below Setup Maintenance Nozzle Check Prints a pattern to check if the print head nozzles are clogged Head Cleaning Cleans clogged nozzles in the print head Head Alignment Adjusts the print head to improve print quality Ink Cartridge Replacement Use this feature to replace the ink cartridges before the ink is expended Paper Guide Cleaning Cleans the roller inside the printer Use this f...

Page 100: ...er makes however this may reduce print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level Power Off Timer Automatically turns the printer off if no operations are performed for a period of time You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please cons...

Page 101: ...f the wireless signal without deleting the network information To enable the connection set up the wireless Wi Fi network again Wi Fi Direct Setup Connects the printer to a wireless Wi Fi network without a wireless router Connection Check Checks the status of the network connection and prints the network connection report If there are any problems with the connection see the check report to solve ...

Page 102: ...t services Suspend Resume Select whether to suspend or resume the Google Cloud Print services Unregister Unregister the Google Cloud Print services For registration and usage guides see the following portal website https www epsonconnect com http www epsonconnect eu Europe only Menu Options for File Sharing Select the menus on the control panel as described below Setup File Sharing Select the conn...

Page 103: ...inter Notification Checks for firmware updates periodically and notifies you if an update is available Related Information Updating Applications and Firmware on page 117 Menu Options for Restore Default Settings Select the menus on the control panel as described below Setup Restore Default Settings Network Settings Resets the network settings to their defaults All except Network Resets all setting...

Page 104: ...e for details https www epsonconnect com http www epsonconnect eu Europe only Web Config Web Config is an application that runs in a web browser such as Internet Explorer and Safari on a computer or smart device You can confirm the printer status or change the network service and printer settings To use the Web Config connect the printer and the computer or device to the same network Note The foll...

Page 105: ... computer to the printer using WSD follow the steps below to run Web Config 1 Access the devices and printers screen in Windows Windows 10 Right click the start button or press and hold it and then select Control Panel View devices and printers in Hardware and Sound Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound or Hardware Windows 7 Cli...

Page 106: ...ct Printing preferences Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Click the start button and select Control Panel View devices and printers in Hardware and Sound Right click on your printer and select Printing preferences Windows Vista Cl...

Page 107: ...iver for Windows To view explanations of the setting items right click on each item and then click Help Main Tab You can make basic settings for printing such as paper type or paper size You can also make settings for printing both sides of the paper or printing multiple pages on one sheet User s Guide Network Service and Software Information 107 ...

Page 108: ...More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections User s Guide Network Service and Software Information 108 ...

Page 109: ...ed Settings on the Maintenance tab 3 Make the appropriate settings and then click OK See the online help for explanations of the setting items Related Information Windows Printer Driver on page 106 Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application Making settings on the printer driver provides the best printing results You can also check ...

Page 110: ...ptions Supplies Utility Open Printer Utility Guide to Mac OS X Printer Driver Print dialog Switch the pop up menu on the center of the screen to show more items Pop up Menu Descriptions Print Settings You can make the basic print settings such as paper type and print quality Layout You can select a layout for printing several pages on one sheet or select to print a border Paper Handling You can re...

Page 111: ...r status and error information Making Operation Settings for the Mac OS X Printer Driver Accessing the Operation Settings Window of the Mac OS X Printer Driver Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Operation Settings of the Mac OS X Printer Driver Skip Blank Page Avoids printing blank p...

Page 112: ...Epson Scan 2 from a TWAIN compliant scanning application Starting on Windows Windows 10 Click the start button and then select All apps EPSON Epson Scan 2 Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Starting o...

Page 113: ...os with a frame See the application s help for details Note To use this application the printer driver needs to be installed Starting on Windows Windows 10 Click the start button and then select All apps Epson Software Epson Easy Photo Print Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start but...

Page 114: ...oto Scan Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software Easy Photo Scan Starting on Mac OS X Select Go Applications Epson Software Easy Photo Scan Related Information Installing Applications on page 116 EPSON Software Updater EPS...

Page 115: ...cations Windows 1 Press the P button to turn off the printer 2 Quit all running applications 3 Open Control Panel Windows 10 Right click the start button or press and hold it and then select Control Panel Windows 8 1 Windows 8 Select Desktop Settings Control Panel Windows 7 Windows Vista Windows XP Click the start button and select Control Panel 4 Open Uninstall a program or Add or Remove Programs...

Page 116: ...n inkjet printers and you only want to delete some drivers delete all of them first and then install the necessary printer driver again Note If you cannot find the application you want to uninstall in the application list you cannot uninstall using the Uninstaller In this situation select Go Applications Epson Software select the application you want to uninstall and then drag it to the trash icon...

Page 117: ... computer or the printer while updating Note If you cannot find the application you want to update in the list you cannot update using the EPSON Software Updater Check for the latest versions of the applications from your local Epson website http www epson com Related Information EPSON Software Updater on page 114 Updating the Printer s Firmware using the Control Panel If the printer is connected ...

Page 118: ...date is not completed or is unsuccessful the printer does not start up normally and Recovery Mode is displayed on the LCD screen the next time the printer is turned on In this situation you need to update the firmware again using a computer Connect the printer to the computer with a USB cable While Recovery Mode is displayed on the printer you cannot update the firmware over a network connection O...

Page 119: ... installed incorrectly Press the ink cartridge down firmly W 13 The ink cartridge displayed on the LCD screen has not been recognized Replace the ink cartridge Epson recommends the use of genuine Epson ink cartridges I 22 Set Wi Fi from the Push Button WPS Push the access point button If there is no button on the access point open the access point setting window and then click the button displayed...

Page 120: ...er The Epson warranty does not cover the cost of this replacement Related Information Contacting Epson Support on page 153 Removing Jammed Paper on page 121 Installing Applications on page 116 Menu Options for Printer Setup on page 100 Setting Up a WSD Port on page 72 Placing Originals for 2 Up Layout on page 40 Placing a Double Page Spread for 2 Up Layout on page 40 Updating Applications and Firm...

Page 121: ...e jammed paper including any torn pieces Next clear the error cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper Removing Jammed Paper from the Output Tray Remove the jammed paper User s Guide Solving Problems 121 ...

Page 122: ...control panel while your hand is inside the printer If the printer starts operating it could cause an injury Be careful not to touch the protruding parts to avoid injury 1 Open the scanner unit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable or translucent part inside the printer Doing so may cause a malfunction User s Guide Solving Problems 12...

Page 123: ...onmental Specifications on page 148 Paper Handling Precautions on page 33 Available Paper and Capacities on page 34 List of Paper Types on page 35 Paper Jams Load paper in the correct direction and slide the edge guides against the edges of the paper Load one sheet of paper at a time if you have loaded several sheets of paper Related Information Removing Jammed Paper on page 121 Loading Paper in t...

Page 124: ...ror occurs although paper is loaded in the rear paper feed reload paper against the right edge of the rear paper feed Power and Control Panel Problems Power Does Not Turn On Make sure the power cord is securely plugged in Hold down the P button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn off the printer unplug the power cord To pr...

Page 125: ... Scanners or Print Scan Print Fax and then double click the printer If the printer is paused click Resume or Resume Printer Related Information Installing Applications on page 116 Connecting to a Computer on page 20 Canceling Printing on page 66 When You Cannot Make Network Settings Turn off the devices you want to connect to the network Wait for about 10 seconds and then turn on the devices in th...

Page 126: ... has multiple SSIDs and devices are connected to different SSIDs on the same access point Connect the computer or smart device to the same SSID as the printer An access point that is compliant with both IEEE802 11a and IEEE802 11g has SSIDs of 2 4 GHz and 5 GHz If you connect the computer or smart device to a 5 GHz SSID you cannot be able to connect to the printer because the printer only supports...

Page 127: ...e the manual provided with the access point for details Related Information Checking the SSID Connected to the Printer on page 127 Checking the SSID for the Computer on page 127 Checking the SSID Connected to the Printer You can check the SSID by printing a network connection report network status sheet or on Web Config Checking the SSID for the Computer Windows Select Control Panel Network and In...

Page 128: ...ke sure the printer is not offline or pending If the printer is offline or pending clear the offline or pending setting from the Printer menu Make sure the printer is selected as the default printer from the Printer menu there should be a check mark on the menu item If the printer is not selected as the default printer set it as the default printer Check if the selected port is correct in Printer ...

Page 129: ... to the same network SSID as the printer Enable Paper Configuration in the following menus Setup Printer Setup Paper Source Settings Paper Configuration Enable the AirPrint setting on Web Config Related Information Connecting to a Smart Device on page 22 Web Config on page 104 Printing is Paused If you are printing a large data size image printing may be paused and the paper may be ejected Print t...

Page 130: ...ng the Print Head on page 93 Colored Banding Appears at Intervals of Approximately 2 5 cm Select the appropriate paper type setting for the type of paper loaded in the printer Align the print head from a computer When printing on plain paper print using a higher quality setting Related Information List of Paper Types on page 35 Aligning the Print Head Windows on page 95 Aligning the Print Head Mac...

Page 131: ... Poor Check the following if the print quality is poor due to blurry prints banding missing colors faded colors and misalignment in the prints Use paper supported by this printer Select the appropriate paper type setting for the type of paper loaded in the printer Do not print on paper that is damp damaged or too old If the paper is curled or the envelope is puffed up flatten it Perform a nozzle c...

Page 132: ...ed or Scuffed When horizontal banding appears or the top or bottom of the paper is smeared load paper in the correct direction and slide the edge guides to the edges of the paper When vertical banding appears or the paper is smeared clean the paper path Place the paper on a flat surface to check if it is curled If it is flatten it When performing manual 2 sided printing make sure that the ink is c...

Page 133: ...d confirm the image where an appropriate illuminance is assured Colors may differ from what you see on smart devices such as smart phones or tablets with high resolution displays Colors on a display are not quite identical to those on paper because the display device and the printer have a different process of producing colors Cannot Print Without Margins Make borderless setting in the print setti...

Page 134: ...Paper in the Rear Paper Feed on page 35 Placing Originals on the Scanner Glass on page 39 Cleaning the Scanner Glass on page 97 Printable Area on page 143 Printed Characters Are Incorrect or Garbled Connect the USB cable securely to the printer and the computer Cancel any paused print jobs Do not put the computer manually into the Hibernate mode or the Sleep mode while printing Pages of garbled te...

Page 135: ...setting or place the original at a slightly different angle Related Information Menu Options for Copy Mode on page 68 An Image of the Reverse Side of the Original Appears in the Copied Image For a thin original place the original on the scanner glass and then place a piece of black paper over it Lower the copy density setting on the control panel Related Information Menu Options for Copy Mode on p...

Page 136: ...Mac OS X Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the Quiet Mode setting Printing Slows Down Dramatically During Continuous Printing Printing slows down to prevent the printer mechanism from overheating and being damaged However you can continue printing To return to normal p...

Page 137: ...the printer is displayed Windows 8 1 Windows 8 Select Desktop Settings Control Panel enter Scanner and Camera in the search charm click Show Scanner and Camera and then check if the printer is displayed Windows 7 Click the start button and select Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows Vista Click...

Page 138: ... increasing the resolution and then scanning Related Information Scanning Using Epson Scan 2 on page 74 Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image In Epson Scan 2 select the Advanced Settings tab and then adjust the Brightness This feature may not be available depending on the settings on the Main Settings tab Image Type or other s...

Page 139: ...g Epson Scan 2 on page 74 Cannot Scan the Correct Area on the Scanner Glass Make sure the original is placed correctly against the alignment marks If the edge of the scanned image is missing move the original slightly away from the edge of the scanner glass When placing multiple originals on the scanner glass make sure there is a gap of at least 20 mm 0 79 in between the originals When scanning fr...

Page 140: ...an 2 when Image Type on the Main Settings tab is set to Black White adjust Threshold on the Advanced Settings tab When you increase the Threshold black becomes stronger In Document Mode in Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement Related Information Scanning Documents Document Mode on page 74 Cannot Solve Problems in the Scanned Image If you have tried a...

Page 141: ... Increase the free space on the computer s hard disk Scanning may stop if there is not enough free space Try scanning at a lower resolution Scanning stops if the total data size reaches the limit Related Information Scanning Using Epson Scan 2 on page 74 Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer you may feel a slight electric s...

Page 142: ...he printer Check that the memory card is not write protected Check that the memory card has enough available memory If the available memory is low data cannot be saved Related Information Supported Memory Card Specifications on page 147 Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel Is Disp...

Page 143: ... 75 to 90 g m2 20 to 24 lb Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Border printing A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 40 0 mm 1 57 in D 32 0 mm 1 26 in Borderless printing A 43 0 mm 1 69 in B 35 0 mm 1 38 in Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer s mechanism ...

Page 144: ...r pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specifications For Computer Hi Speed USB Network Function List Functions Supported Remarks Network Interfaces Ethernet Wi Fi...

Page 145: ...s Sheet Printing Disable Wi Fi Restore the Factory Default Settings File Sharing Setup Memory Card only Network Printing EpsonNet Print Windows IPv4 Standard TCP IP Windows IPv4 IPv6 WSD Printing Windows IPv4 IPv6 Windows Vista or later Bonjour Printing Mac OS X IPv4 IPv6 IPP Printing Windows Mac OS X IPv4 IPv6 UPnP Printing IPv4 Information Appliance PictBridge Printing Wi Fi IPv4 Digital Camera ...

Page 146: ...Radio Frequency Power Transmitted 17 dBm EIRP Coordination Modes Infrastructure Wi Fi Direct Simple AP 2 Wireless Securities WEP 64 128bit WPA2 PSK AES 3 1 Complies with either IEEE 802 11b g n or IEEE 802 11b g depending on location of purchase 2 Not supported for IEEE 802 11b 3 Complies with WPA2 standards with support for WPA WPA2 Personal Security Protocol SSL TLS HTTPS Server Client IPPS Supp...

Page 147: ...supported Maximum supply current 200 mA Supported Data Specifications File Format JPEG with the Exif Version 2 3 standard taken by digital cameras DCF 1 version 1 0 or 2 0 2 compliant Image Size Horizontal 80 to 10200 pixels Vertical 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files 2000 1 Design rule for Camera File system 2 Photo data stored in the built in memory of a digital ...

Page 148: ...umption with USB Con nection Standalone copying Approx 13 0 W ISO IEC24712 Ready mode Approx 4 3 W Sleep mode Approx 1 6 W Power off Approx 0 3 W Standalone copying Approx 13 0 W ISO IEC24712 Ready mode Approx 4 3 W Sleep mode Approx 1 6 W Power off Approx 0 3 W Note Check the label on the printer for its voltage Environmental Specifications Operation Use the printer within the range shown in the ...

Page 149: ...gulatory Information Standards and Approvals Standards and Approvals for European Model For European users Hereby Seiko Epson Corporation declares that the following radio equipment model is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following website http www epson eu conformity C462U For use only in Ireland UK Austria Germany Lie...

Page 150: ...ble and respectful by obtaining the permission of the copyright holder before copying published material Transporting the Printer When you need to transport the printer to move or for repairs follow the steps below to pack the printer cImportant When storing or transporting the printer avoid tilting it placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges ...

Page 151: ...canner unit 9 Prepare to pack the printer as shown below 10 Pack the printer in its box using the protective materials When you use the printer again make sure you remove the tape securing the ink cartridge holder If print quality has declined the next time you print clean and align the print head User s Guide Appendix 151 ...

Page 152: ...vice such as 2TB HDD is connected Windows Select an external storage device in Computer or My Computer The data on the external storage device is displayed Note If you connected the printer to the network without the software disc or Web Installer map a memory card slot or USB port as a network drive Open Run and enter a printer name XXXXX or a printer s IP address XXX XXX XXX XXX to Open Right cl...

Page 153: ...d your product Epson support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and ve...