Cannot Scan Over a Network
If you cannot start Epson Scan for scanning over a network, try these solutions:
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few
seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan again.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8
: Navigate to the
Start
screen and select
EPSON Scan Settings
. Make sure the
Connection
setting is set to
Network
, then click the
Test
button.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Make sure the
Connection
setting is set to
Network
, then click the
Test
button.
Mac OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
.
Make sure the
Connection
setting is set to
Network
, then click the
Test
button.
• Make sure the option selected as the
Timeout Setting
in the Epson Scan Settings program is long
enough to complete scanning over a network.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Note:
With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver
download site (
or
).
Parent topic:
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