• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement
may not be enough to cover the paper.
Parent topic:
Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all print jobs from the Windows Spooler:
•
Windows 8
: Navigate to the
Start
screen, right-click the screen, and select
All apps
. Select
Control Panel
>
Hardware and Sound
>
Devices and Printers
. Right-click your product name,
select
See what's printing
, and select your product name again, if necessary. Right-click the
stalled print job, click
Cancel
, and click
Yes
.
•
Windows 7
: Click
and select
Devices and Printers
. Right-click your product name, select
See
what's printing
, and select your product name again, if necessary. Right-click the stalled print job,
click
Cancel
, and click
Yes
.
•
Windows Vista
: Click
and select
Control Panel
. Click
Printer
under
Hardware and Sound
,
right-click your product name, and select
Open
. Right click the stalled print job, click
Cancel
, and
click
Yes
.
•
Windows XP
: Click
Start
and select
Printers and Faxes
. (Or open the
Control Panel
, select
Printers and Other Hardware
if necessary, and select
Printers and Faxes
.) Right-click your
product name, select
Open
, right-click the stalled print job, click
Cancel
, and click
Yes
.
• Make sure your product is selected as the printer in your printing program.
• If your product is connected to a USB hub, connect it directly to your computer instead.
Parent topic:
Solving Page Layout and Content Problems
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