QX50/QX200/QX2000; (SW Version 6.0.x)
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QX50/QX200/QX2000 Manual III: Extension User’s Guide
Welcome Message Delay
requires the delay (in seconds) after which the welcome message will be played when calling to the Find Me/Follow Me
extension. The
Choose File
button is used to upload the custom Welcome Message file and opens the file chooser window to browse for a new custom
welcome message file.
Attention:
The uploaded file needs to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading it and the
"Invalid audio file, or format is not supported" warning message will appear. The system also prevents uploading if there is not enough memory available
for the corresponding extension and the "You do not have enough space" warning message will appear.
The
Download Custom Welcome Message
and
Restore Default Welcome Message
links appear only if a file has been uploaded previously. The
Download Custom Welcome Message
link is used to download the welcome message file to the PC and opens the file-chooser window where the saving
location may be specified. The
Restore Default Welcome Message
link is used to restore the default welcome message and remove the previously
uploaded file.
The
Audio Wait Options
radio buttons allows you to configure the audio type which should be played recursively after playing the welcome message:
•
No Audio
- is used to disable any audio after the welcome message played once.
•
Default Recording
selection enables the default Audio Wait music.
•
Custom Recording
selection is used to upload the custom recording file.
Choose File
text field can be used to type the path where custom
recording file is located.
Choose File
button is used to browse for the custom recording file.
The recording file needs to be in PCMU (CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading the file and
display the warning message "Invalid audio file or format is not supported". The system will refuse uploading also if there is not enough
memory available for the corresponding extension and will then announce "You do not have enough space".
•
RTP Channel
selection is used to define the channel for the broadcast streaming. The RTP channels are created by the system administrator.
Therefore, if you are experiencing problems with using the RTP channels as
Audio Wait Option
, or no RTP channels are available to select on
this page, turn to your system administrator for clarification.
•
Audio Line In
selection (available only for QX50/QX200) uses the external radio broadcasting or any other audio resource as the Audio Wait
music. When selecting this option, check with your system administrator if there is an external audio resource connected to the QX IP PBX.
Emergency Interrupt
The
Emergency Interrupt
service is used to interrupt active
calls in case of emergency. With this service activated, the call
from the defined caller will take priority over the existing call
and will interrupt it. Once interrupted, the priority call will ring
on the phone.
Please Note:
This service is only working on IP phones.
Depending on the IP phone model, interruption and new call
arrival during off hook may be different.
Fig.III- 36: Emergency Interrupt page
Intercom
Intercom
service is used to call an extension by forcing it to go off-hook and opening two-way communication. The service is particularly used for
announcements addressed to an extension. When the call comes in to the extension which has an Intercom service enabled, called extension ring once and
then will automatically go off-hook (the phone speaker automatically becomes activated) and the caller will be able to make his announcement.
Please Note:
Intercom
service requires called extension to use SIP or analog phones which are able to automatically go off-hook. For
Intercom
service
supported on IP phones, refer to the “
Epygi IP PBX Features on Epygi Supported IP phones
” document on the Epygi’s Web portal.
