Epygi QUADRO E1, Administrator'S Manual

Page 1: ...QuadroE1 T1 Manual II Administrator s Guide QuadroE1 T1 SW Version 3 0 x Edition 1 SW Release 3 0 49 and higher January 2006 ...

Page 2: ...nts 97H20 21HTime Date Settings 98H24 22HMail Settings 99H25 23HFirmware Update 100H26 24HNetworking Tools 101H27 25HDiagnostics 102H28 26HAutomatic Provisioning 103H28 27HFeatures 104H29 28HUpload Language Pack 105H29 29HUsers Menu 106H30 30HUser Management 107H30 31HSIP Advanced Settings 108H37 32HH323 Advanced Settings 109H37 33HExtension Codecs 110H38 34HChange Admin Password 111H39 35HTelepho...

Page 3: ...38H75 62HRegistration Form 139H76 63HQuadroE1 T1 s Feature Codes 140H77 64HEstablishing a call 141H77 65HUsing Quadro s PBX Services 142H77 66HAdministrator Login 143H77 67HQuadroE1 T1 s Auto Attendant Services 144H78 68HCall Codes Available in Auto Attendant 145H78 69HAppendix System Default Settings 146H79 70HAppendix Glossary 147H81 71HAppendix Software License Agreement 148H86 ...

Page 4: ...nd a list of all System Default Values too H72H149HUQuadro s Graphical User InterfaceUH introduces the Quadro s graphical user interface and explains all recurrent buttons UAdministrator s Graphical User InterfaceU explains each of the Administrator s management on the main page of the Quadro management 150HUQuadro s Call CodesU describes the Quadro s call codes that enable the user to navigate th...

Page 5: ... Quadro moves to another network The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now appears on the Quadro Management page if PPPoE is used as the WAN interface protocol The button Please Check Your Pending Events will be displayed on the administrator Main Menu page if any new system events exist The link leads to the Events page that c...

Page 6: ...new page will be displayed to enter the modified settings Delete Deletes the selected entry s of a table A warning message will demand a confirmation before deleting an existing entry Select All Selects all table entry s for example for further deletion Inverse Selection Inverses an existing selection of table entry s If no entries are selected clicking the button will select all records Refresh i...

Page 7: ...m Configuration Wizard MUST be run upon Quadro s first startup to make sure that it works properly in its network environment The Wizard allows navigating through the following basic configuration parameters and settings System Configuration see below 194HDHCP Settings for the LAN Interface Regional Settings and Preferences see below DHCP Settings for LAN are described in the chapters below while ...

Page 8: ... II 4 System Configuration Wizard System Configuration page The Regional Settings and Preferences are used to select settings specific to the location of the Quadro This is important for the functionality of the voice subsystem The Regional Settings and Preferences page has two drop down lists to select the Location country and a corresponding Timezone and a manipulation radio button group to choo...

Page 9: ...eanings are not fully clear to the administrating person Fig II 6 Internet Configuration Wizard Start page The Uplink Configuration page allows to select the Quadro s WAN interface connection type and its bandwidth settings These settings make Quadro available to the external network Depending on the Uplink Interface Protocol selection the page following the Uplink Configuration page is different ...

Page 10: ... Codecs Packet Size in msec G 711u G 711a G 726 16 G 726 24 G 726 32 G 726 40 G 729a 10 148 98 105 117 123 92 20 105 59 65 74 80 49 30 91 43 52 60 66 35 40 84 37 45 53 61 29 50 80 33 41 48 56 25 60 77 30 37 46 53 22 The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the entire available upstream bandwidth...

Page 11: ...AN interface Default Gateway requires the IP address of the router all packets are sent to for example the router of the provider Fig II 9 Internet Configuration Wizard WAN IP Configuration page The WAN MAC Address Configuration page may be used to modify the MAC address of the Quadro This might be necessary if the ISP Internet Service Provider requires a certain MAC address for example for authen...

Page 12: ...ck is uploaded and indicates its version Fig II 11 Quadro Status General Information page Network Status The Network Status page includes the following information about Interfaces Interface Name lists the Network interfaces available on the Quadro LAN and WAN IP Address lists the IP addresses corresponding to each network interface Subnet Mask lists the subnet masks corresponding to each network ...

Page 13: ...op Errors number of received packets that have been discarded Receive Overrun Errors number of received overrun errors that occur when the receive buffer is not large enough to hold all incoming packets This error mostly appears because of a slow receiving system Receive MultiCast Packets number of received broadcast packets The area Transmit Values Transmit Bytes number of transmitted bytes Trans...

Page 14: ...hook Number of Active Calls that are currently present on the phone Dynamic Parameters Call State the current state of the extension in call waiting busy call out ring in etc Caller Party this parameter appears whenever a call is received and indicates the caller extension the IP address or a phone number depending on the call type Called Party this parameter appears whenever a call is placed and ...

Page 15: ...ollowing components Time Range of statistic table the drop down list includes the periods days for that statistics data is to be collected and for that a diagram chart is to be built Incoming Calls indicates incoming E1 T1 call statistics in the output chart Outgoing Calls indicates outgoing E1 T1 call statistics in the output chart Maximum Active Calls indicates E1 T1 active calls with maximal du...

Page 16: ...e column heading The links inside the table link you to the 209HUser Management Edit Entry page where the extension s H 323 registration settings may be altered The Detected Connection Type field displays the connection type Quadro currently is acting in direct connection or behind NAT If Quadro is acting behind NAT the NAT machine IP address is also displayed Fig II 19 H 323 Registration Status p...

Page 17: ...P Policy Routing table The page Add IP Policy Route offers the following input options Priority requires a numeric value from 1 to 252 to define the priority of the routing rule The lower the number the sooner the routing rule will take effect higher priority From requires the packet source IP address and subnet mask of the specified destination to match with the rule Via IP address requires the I...

Page 18: ... from the 210HUser Management table Fig II 24 Configuration Management page The Upload Restore all config voice data link opens a page with the Browse button which opens a file chooser to select a backed up file and a Configuration to Upload field requiring the file path to upload and to restore it immediately Pressing Save will restore the selected backup file and delete all current user defined ...

Page 19: ...on new available configuration will be checked updated periodically dependent on the selected time and or weekday This selection enables Time Based and Weekday Based checkboxes Selecting one or both of them allows to define the time and the weekday when configuration check update will be automatically performed Fig II 25 Upload Configuration page Update Policy Selection manipulation radio button g...

Page 20: ...ice View generated configuration button becomes available once legible configuration generation is over and is used to view the generated file directly in the browser Upload a legible configuration file link refers to the page where configuration file can be uploaded in text format Browse button in the opened page is used to browse the certain legible configuration file to be uploaded and updated ...

Page 21: ...o incorrect mail sending or SIP registration corresponding links will be seen in the Reference column of the table There the administrator can view the detailed log for the event that has occurred The System Events page offers the following components Current System Time displays the local date and time on Quadro Mark all as read marks newly occurred events as read Disable LED switches off the LED...

Page 22: ...ction also will take place if Flash LED or Send Mail has been selected even if not selected explicitly Flash LED The second LED yellow will be blinking once a second and a notification will be displayed on the bottom of all pages For some events the LED will start flashing after a delay Send Mail An e mail with a notification about the new event and an event description in the mail body will be se...

Page 23: ...lays additional information about the event Multiple is shown here if more than one event has been selected for the action assignment Action offers radio buttons to choose one of the actions to notify the Quadro administrator whenever the selected event s takes place Fig II 30 Edit Event Settings page To Assign an Action to the Event 1 Select the checkbox of one or more events to assign an action ...

Page 24: ...ing parameters The SNTP Servers table lists all defined NTP Servers Add functional button opens an Add NTP Server page where a new NTP server can be defined This page offers the NTP Server radio buttons that are used to choose between a manual and a predefined NTP server Manual requires the NTP server s FQDN Full Qualified Domain Name or its IP address Predefined is used to select the NTP server s...

Page 25: ...ansmission Mail Recipient Address requires an active email address The e mail recipient here can be a Quadro administrator or someone responsible for network and system problems Enable SMTP Authentication has to be selected if the specified SMTP server requires an authentication In this case authentication User Name and Password configured on the SMTP server should be defined in the corresponding ...

Page 26: ...fterwards Voice Software Network Time Protocol Daemon Network Interface Statistic Daemon Please Note If you consider the 218HCall Statistics entries in the displayed tables to be important it is recommended to download them from the corresponding page prior to starting the Firmware Update Next will move you to the second page of Firmware Update where the image file should be selected Fig II 34 Fir...

Page 27: ...HFirewall and NAT For the purpose of tracerouting several IP packets are sent out UDP User Datagram Protocol is used to send packets and ICMP Internet Control Message Protocol is used to receive information about the routers In their headers the TTL Time To Live value increases from 1 to 30 When the first IP frame is received by the first router its IP address will be returned in its acknowledgeme...

Page 28: ... failed or E1 T1 link is down The field below will display the diagnostics results and the connectivity conditions The system should be reconfigured if problems occur during the diagnostics The Download system logs button is used to download all logs to the local PC as a tar archive file These logs can then be used by the Epygi Technical Support Office to determine the problem that had occurred on...

Page 29: ...e of voice messages can be switched to the custom Language Pack language from GUI setting page at the 220HSystem Configuration Wizard The language of GUI session can be changed to the custom Language Pack language from the radio buttons on the login page Uploading a Language Pack will cause the loss of the following data All internally stored voice mail DHCP leases Call statistics Pending events T...

Page 30: ...re those that are attached to a line can place and receive calls and use available telephony services Inactive extensions are those that are not attached to the line they can use some available telephony services but cannot place and receive calls QuadroE1 T1 has one available line and only one active extension can be configured Attendant extensions are dedicated to the IVR system on the Quadro wh...

Page 31: ...21HExtension Codecs page Add opens the Add Entry page where the type and the number of new extension should be defined Page consists of the following components Extension text field is used to enter a new extension number The extension number is a two digit number If non digit symbols have been entered the error Incorrect Extension no symbol characters allowed occurs If the extension length is sho...

Page 32: ...ured H323 Registration Settings Enable H323 checkbox enables H323 protocol support on the extension If this feature is enabled corresponding extension is free to accept and place H323 IP calls Registration User Name Type drop down list is used to choose the type of the H323 registration user name e164 H323ID URL or Email Registration User Name requires a user name for the extension registration on...

Page 33: ...ary SIP Server and other settings can be configured Fig II 48 User Management Auto Attendant Settings 3 H323 Registration Settings Enable H323 checkbox enables H323 protocol support on the extension If this feature is enabled corresponding extension is free to accept and place H323 IP calls Registration User Name Type drop down list is used to choose the type of the H323 registration user name e16...

Page 34: ...fault one The group offers the following components The Restore Default Routing Welcome Message checkbox allows restoring the routing Attendant welcome message file if another one has been previously selected If the checkbox is selected the file upload will be disabled Upload new Routing welcome message indicates the file name used to upload a new welcome message The uploaded file needs to be in P...

Page 35: ...ates the file name used to upload a new scenario file The uploaded file needs to be in EpygiXML format the coding standard can be found at 74HEpygi Technical Support and is restricted to 20KB file size Browse opens the file chooser window to browse for a custom scenario file The View Download Scenario link appears only when a custom scenario file has been previously uploaded and is used to view or...

Page 36: ...Port Registration user name and the password and enable Registration on Gatekeeper if needed 11 Configure Advanced SIP Settings User ID Send Keep alive Messages to Proxy Outbound Proxy Secondary SIP Server and Outbound Proxy for Secondary SIP Server 12 To apply extension settings press Save To Configure an Attendant Extension 1 Press the Add button on the User Management page The Add Entry page wi...

Page 37: ...trictions of NAT e g Free World Dialup service uses an Outbound Proxy server If an Outbound proxy is specified for an extension all SIP calls originating from that extension are made through that outbound proxy i e all requests are sent to that outbound proxy even those call by Speed Calling The Secondary SIP Server acts as an alternative SIP registration server when the primary SIP Registration S...

Page 38: ...some codecs require a high transfer rate up to 64 kbit s If you are certain you do not want to use these codecs you have to make sure they are not listed in the table Active Codecs The Extension Codecs page displays a list of Active Codecs and the state of the Out of Band DTMF and FAX Support features for Quadro extensions also Auto Attendant Please Note Use caution when configuring Auto Attendant...

Page 39: ...codec will be used Attention Selecting the T 38 Invite Only checkbox will deny common outgoing calls on the extension These checkboxes take effect ONLY on FXS lines Force Self Codecs Preference for Inbound Calls checkbox enables the usage of the own preferred codecs if available on both peers for the IP connection establishment on the extension Change Admin Password The Change Admin Password page ...

Page 40: ...d to clear all statistics records Fig II 58 Call Statistics Settings page The Number of Records displays the current number of statistics entries in the table For the successful calls Total Duration Maximum Duration Average Duration and Minimum Duration statistics are displayed on top of the table The Call Statistics Successful Calls Missed Calls and Nonsuccessful Calls pages consist of the genera...

Page 41: ...l criteria at once To Enable Disable the Statistics 1 Enter the Call Statistics Settings page 2 Select deselect the Enable Call Reporting checkbox to enable disable statistics recording 3 If enabling the statistics the maximum number of records to be stored in the statistics table should be selected from the corresponding drop down lists 4 Press Save to apply the new configuration To Filter the St...

Page 42: ...adio button group allows to choose between regular DNS servers configured in the 230HDNS Settings page and specific DNS servers for the SIP traffic Use default is used to apply regular DNS servers for the SIP traffic Specific is used to enable SIP specific DNS servers For this selection both primary and secondary SIP DNS servers should be defined in the SIP DNS 1 and SIP DNS 2 text fields At the l...

Page 43: ...ing first signaling message if there is no any answer from the remote side RTP Settings The RTP Settings page allows the administrator to configure the codec s packet size and silence suppression for each voice codec to select the G726 codec standard to define RTP RTCP port ranges etc All parameters listed on this page may be modified and submitted The Codec Properties table lists all codecs with ...

Page 44: ...ttings Edit Entry To Edit Codec Parameters 1 Select the codec from the Codecs Table that is to be edited 2 Press the Edit button on the RTP Settings page The Edit Entry page will appear in the browser window 3 Change values in Packetization Interval and or enable disable Silence Suppression 4 To save the codec settings press Save or to keep the initial data click Back NAT Traversal Settings The NA...

Page 45: ...er on the mapped host for the H 323 TCP traffic over NAT Fig II 66 H323 Parameters page The RTP Parameters page is used to choose between the STUN and Manual NAT traversal connection for the RTP traffic and to define the RTP RTCP ports for the connection over NAT Manipulation radio buttons allow to select the type of connection over NAT Selecting Use STUN will switch to automatic discovery of Mapp...

Page 46: ...e than one is selected Each column heading in the table is a link By clicking on the column heading the table will be sorted by the selected column Upon sorting ascending or descending arrows will be displayed close to the column heading The Add Entry page includes the following text fields Add opens the Add Entry page where a new IP range can be added Edit opens the Edit Entry page where the IP r...

Page 47: ...be found on the phone enclosure or in the phone s manual Problems with the ringer might occur if the ringer type selected here does not correspond to the one supported by the phone Please Note The supported ringer type can be found on the phone bottom in the Ren x xN value where N is the ringer type supported by the phone e g if N A the TypeA ringer type should be selected if N B the TypeB Z ringe...

Page 48: ...ic configuration settings Loopback Settings The FXS Lines Loopback Settings page is used to configure the lines for voice loopback diagnostics When loopback is enabled on the line any incoming calls to the corresponding line will be automatically picked up on the first ring and any voice towards the line will be automatically sent back to the caller i e caller will hear themselves in the handset L...

Page 49: ...statistics can be viewed Start and Stop functional links are used to start shutdown the selected E1 T1 trunk s When E1 T1 trunk is shutdown state no E1 T1 calls could be placed and received Fig II 74 E1 T1 Settings page The Trunk Edit Entry page consists of the following components The Interface Type drop down list gives a option to choose between E1 T1 User and Network interface configuration The...

Page 50: ...ate functional button is used to apply immediately the new settings on the selected timeslot s This will force the timeslot s to be restarted and any active connection on the selected timeslot s will be interrupted Enable Disable functional buttons are used to enable disable the selected timeslot s Select one or more timeslots and click on Edit to open the CAS Signaling Wizard that guides through ...

Page 51: ...lishment CAS Signaling Wizard Page 3 allows to set the destination for incoming calls to be routed to and to enable Cut Through and Automat Ringing Down services for signaling different from R2 all types Route Incoming Call to drop down appears when Both incoming and outgoing calls or Incoming calls only is selected from the Allowed Call Type list and allows selecting the destination where incomin...

Page 52: ...lliseconds before injecting dialed digits Timeout specially refers to R2 DTMF signaling Incoming DNIS Size text field indicates the number of received digits in a range from 0 to 255 required to establish a call When field has 0 value system uses either timeout defined in the Incoming digits timeout field or the End of Address messages to establish a call Independent on the value in this field the...

Page 53: ... mode related to TEI assignment if automat TEI searching mode is selected on CO side Two groups of timers need to be provided These settings are adjusted according to the Service Provider requirements Fig II 82 Trunk CCS Signaling Settings page ISDN L2 Timers The Excessive Ack Delay T200 text field configures the period in milliseconds digit values from 500 to 9999 between transmitted signaling pa...

Page 54: ...B channel list if it has already been selected from the D Channel receive transmit drop down list Fig II 83 Trunk CCS Signaling Settings B Channels page The Bearer Establishment Procedure drop down list allows to select the session initiation method on the B channels One of the following possibilities of the transmission path completion prior to receipt of a call acceptance indication can be selec...

Page 55: ...1 call dialing This feature is mainly applicable to 2 stage dialing mode Enable CLIR Service checkbox selection enables Calling Line Identification Restriction CLIR service which displays the incoming caller ID only in case if Presentation Indication is allowed on the remote side Otherwise if CLIR service is disabled caller ID will be unconditionally displayed The E1 T1 Trunk Status page provides ...

Page 56: ...ment termination Framer packets as a report of an error condition TEI packets containing TEI Terminal Endpoint Identifier to initiate subscription of the device in the network Unnumbered Information Frame broadcast signaling packets received for call initiation and termination Exchange Identification received packets containing connection management settings ISDN PRI Layer 2 Errors statistics Inco...

Page 57: ...n restores the default values Fig II 85 Gain Control page Call Routing The Call Routing service simplifies the calling procedure for Quadro users i e any kind of calls internal SIP H323 PSTN or IP PSTN can be placed in the same way No SIP registration is needed for extensions to make routing calls The Call Routing page offers the following components The Route all incoming SIP calls to Call Routin...

Page 58: ...multiple patterns with the same metric have been matched to the Best Matching algorithm the pattern in the higher position in the table will get the higher position in the rearranged list The pattern in the highest position of the rearranged list will be considered as the preferred one Second and subsequent matching patterns will be used if the destination refused the call due to the configured Fa...

Page 59: ...o define pattern date time rules When this checkbox is enabled Local Call Routing Wizard Page 5 will be displayed Fig II 88 Local Routing Wizard page 1 The second page of the Local Call Routing Wizard offers different components depending on the Call Type selected on the previous page Use Extension Settings is applicable to SIP H323 and IP PSTN call types only and allows to select the extension al...

Page 60: ...ill be parsed for the next matching pattern and if found the call will be routed to the specified destination The Port ID drop down list is present for E1 T1 call type and contains available E1 T1 trunk s In case the E1 T1 call type has been selected the available Timeslots TS should be selected on the next page The Local Call Routing Wizard Page 3 appears if the Fill Call Source Information check...

Page 61: ...n with the settings of an exiting one This is to avoid configuring a new routing entry completely by duplicating an existing entry with different settings To use the Duplicate button only one record may be selected otherwise an error will occur One row should be selected The Duplicate button opens the Local Call Routing Wizard where all fields except the Pattern field are already filled in Pattern...

Page 62: ...ionality should be limited depending on inbound caller information 9 Enable Set Date Time Period s checkbox if route should be functional within certain time date interval 10 Press Next 11 Select user or attendant extension from Use Extension Settings drop down on behalf of which the call will be placed 12 Specify the Destination Host and Port Number Username and Password if SIP H323 or IP PSTN ca...

Page 63: ...cribe VoIP carrier When Vonage is selected in VoIP Carrier drop down list SIP Server and Port will be already predefined in the next page Manual selection allows to set up the VoIP Carrier settings manually Description field allows to insert an optional description of the VoIP Carrier Fig II 94 VoIP Carrier Wizard page VoIP Carrier Wizard Page 2 is used to define VoIP Carrier Settings Page contain...

Page 64: ...require the host address IP address or the host name the port number of the Outbound Proxy Secondary SIP Server and the Outbound Proxy for the Secondary SIP Server These settings are provided by the SIP servers providers and are used by Quadro to reach the selected SIP servers VoIP Carrier Wizard Page 3 contains VoIP Carrier access code selection components Access Code text field requires a digit ...

Page 65: ...l conditions are met the user gets access to the Quadro Network The RADIUS Client Settings page contains the Enable RADIUS Client checkbox that enables RADIUS client on the Quadro The other RADIUS Client settings are divided into three groups 1 Registration Settings Primary Server requires the IP address of the primary Radius Server Secondary Server requires the IP address of the secondary Radius ...

Page 66: ... Plan Settings page is used to adjust the dialing timeouts for the routing calls over Quadro This page consists of the only drop down list used to configure the dialing timeout for the Routing calls Values selected in the lists indicate the interval between the dialed number and it being applied to the network Fig II 96 Dial Plan Settings page ...

Page 67: ... Manually if this radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection on off When accessing the Internet every station of the connected LAN has to connect to Quadro first Always connected Quadro stays in the always connected mode This will allow remaining always online in the network Keep Connection alive enables keeping ...

Page 68: ... Disable Van Jacobson style TCP IP header compression in both the transmit and the receive direction no negotiation of TCP IP header compression will take place the header will always be sent uncompressed Disable the connection ID compression option in Van Jacobson style TCP IP header compression with this option PPPD will not compress the connection ID byte from Van Jacobson nor ask the peer to d...

Page 69: ...commended security level High Security Everything that is not explicitly allowed will be blocked including traffic from the LAN side 248HAdvanced Firewall Settings link refers to page where Quadro s privacy can be configured The View Filter Rules link opens the 249HFiltering Rules page Fig II 102 Firewall and NAT Settings page Advanced Firewall Settings Advanced Firewall Settings are used to deny ...

Page 70: ...o matter what services are opened in the other filters NO traffic will be allowed to the specified hosts The Blocked IP List service has a higher priority if the same host is also listed in the Allowed IP List table Allowed IP List allows trusted hosts to reach your network and vice versa It is an exception to other rules and only all services may be allowed for a single host Fig II 104 Filtering ...

Page 71: ...skbit examples 255 0 0 0 8 255 255 0 0 16 255 255 255 0 24 255 255 255 255 32 Group indicates the user defined groups that include IP addresses that ought to be allowed or blocked Fig II 105 Filtering Rules Page to add a rule for Incoming Traffic To Add a Filtering Rule 1 Select the Filter link Incoming Traffic Port Forwarding Outgoing Traffic Management Access SIP Access Blocked IP List or Allowe...

Page 72: ... includes a list of possible protocols to be selected Port Range requires a port range for the defined service Fig II 107 Service Pool Page to add a new Service To Add a new Service 1 Select the Manage User Defined Services link on the Filtering Rules page 2 Click on the Add button on the Service Pool Configuration page A page where a new service may be added will appear in the browser window 3 De...

Page 73: ...se an error will occur One row must be selected Please Note Changing a group name will also change the references to this group including groups where this group is a member of and all affected filter rules enabled and disabled ones in all chains Clicking on the Group name will display an IP Pool Group Configuration page with the Members list for the current group Fig II 109 IP Pool configuration ...

Page 74: ...y selected group 8 Enter a Member Description in the corresponding text field if needed 9 To add a member with these parameters to the selected group press Save To Delete a Member 1 Select the Manage IP Pool Groups link The IP Pool Configuration page appears with the table of groups if any 2 Click on the desired members that ought to be deleted The IP Pool Group Configuration list appears 3 Check ...

Page 75: ...ccessed Fig II 114 DNS Settings page DHCP Settings for the LAN Interface The DHCP Settings page gives the possibility to enable a DHCP server and control the Quadro user s LAN settings Thus Quadro LAN users will be provided automatically with the following settings using the configured parameters IP addresses NTP corresponds to the Quadro s IP address WINS server Nameserver corresponds to the Quad...

Page 76: ...interface Registration Form The Registration Form page appears when administrating an unregistered Quadro and has been established for customer support purposes The page requires customer registration at the Epygi Technical Support Center It provides several links offering registration options Register now leads to the Epygi Technical Support System Registration page and requires customer s inform...

Page 77: ...ng Quadro s PBX Services PBX Services accessible at the dial tone characterized by beginning with the key Administrator Login Allows to modify the auto attendant AA greeting hf Administrator Login At the moment the administrator login allows only the modification of the auto attendant AA messages After dialing hf use key b to enter the auto attendant regular greeting menu and use key c to enter th...

Page 78: ...ering the extension number Call Relay As the Quadro Auto Attendant is registered at Epygi s SIP server by default it may be used as a kind of private switching center if the Auto Attendant is routed to the particular telephone line FXO ISDN or E1 T1 as a default user Then it allows e g establishing cost saving long distance calls Via PSTN to the Quadro Auto Attendant e g USA headquarters via IP to...

Page 79: ...entries for all type of calls SIP Settings UDP and TCP Port 5060 Session Timer disabled DNS Server for SIP default SIP timers RFC 3261 H 323 Settings UDP port 1719 TCP Min port 1720 TCP Max port 1752 Fast connect enabled Tunneling disabled TCP connect timer disabled Setup timeout 4 seconds RTP Settings RTP RTCP port range for FXS lines 6000 6049 G276 Standard ITU T specification Telephone Event Dr...

Page 80: ...o Call Routing disabled Route all incoming H323 calls to Call Routing disabled Local Routing table no entries Local AAA Table no entries RADIUS Settings RADIUS client disabled Dial Timeouts 4 seconds User Management 00 and 11 extensions exist Display name for default 00 extension Attendant for 11 extension no Display name no Password 11 extension attached to the FXS lines 1 SIP registration settin...

Page 81: ...lines to lines and lines to trunks Sometimes used to refer to the building in which a switching system is located and the associated equipment It is also the physical point where calls enter the long distance network CODEC COmpression DECompression that transforms analog voice into a digital bit stream and vice versa It is now an overall term for the technology used in digital audio and video D D ...

Page 82: ...urned from that distant Central Office and a location can be reached in the area of the foreign Central Office by dialing a local number Foreign Exchange Office FXO a service that can be ordered from the telephone company that provides local telephone service from a central office that is outside foreign to the subscriber s exchange area To generate a call from the computer telephony system to the...

Page 83: ...y include interfaces to external controllers such as gatekeepers or soft switches billing systems and network management systems IP PBX an enterprise based IP data network device that switches VoIP telephone traffic IP Telephony a technology that allows voice phone calls to be made over the Internet or other packet networks using a PC via gateways and standard telephones IPSec is used to provide s...

Page 84: ...lly all Voice over IP architectures for videoconferencing media on demand and other applications Real Time Transport Control Protocol RTCP is the control protocol that works in conjunction with RTP RTCP control packets are periodically transmitted by each participant in an RTP session to all other participants Feedback of information to the application can be used to control performance and for di...

Page 85: ... broad range of devices telephones modems printers etc Upstream in communications there are two circuits one coming toward you and the other going away from you Upstream is another term for the name of the channel going away from you URL an identifier used to locate content that is transported via the HTTP protocol Username identification name of the user Usually used for registration and login V ...

Page 86: ... transfer the Licensed Materials to a third party 6 Protection And Security Except as permitted under Section 5 of this Agreement you agree not to deliver or otherwise make available the Licensed Materials or any part thereof to any person other than the Licensor or its employees without the prior written consent of the Licensor You agree to use your best efforts and take all reasonable steps to s...

Page 87: ...o be illegal or unenforceable this Agreement shall not be rendered inoperative but the remaining provisions shall continue in full force and effect 12 No Waiver Failure by either you or the Licensor to enforce any of the provisions of this Agreement or any rights with respect hereto shall in no way be considered to be a waiver of such provisions or rights or to in any way affect the validity of th...