Epygi QXE1T1, Installation Manual

Page 1: ...isclosure of the document or the information contained herein without the written permission of Epygi Technologies LTD is strictly prohibited Copyright 2003 2017 Epygi Technologies LTD All Rights Rese...

Page 2: ...mage due to lightning fire flood or other acts of nature In no event shall Epygi s liability exceed the price paid for the product from direct indirect special incidental or consequential damages resu...

Page 3: ...o or QX is powered Industry Canada Statement This product meets the applicable Industry Canada technical specifications Safety Information Before using the Quadro or QX please review and ensure the fo...

Page 4: ...ry Revision Date Description Valid for Models Valid for FW 1 0 27 May 16 Initial Release QX Gateways 6 1 17 and higher 1 1 24 Mar 17 Updated QXFXO4 QXISDN4 QXE1T1 6 1 17 and higher QXFXS24 6 1 40 and...

Page 5: ...Lines Configuration 21 6 1 Hosted PBX Survivability feature on QX 22 7 Configuring Extensions 25 8 Configuring NAT Traversal 26 9 Changing Admin Password 27 10 Configuring QX Gateways with QX IP PBXs...

Page 6: ...wide variety of features and functional ity the example screenshots shown may not appear exactly the same for your particular QX as they appear in this manual The example screenshots are for illustrat...

Page 7: ...et CAT5 cable 2 LAN RJ45 socket to attach the IP phone to the QX s LAN via an Ethernet CAT5 cable Use a switch to con nect multiple IP phones 3 The reset button may be used in two ways Pressing for an...

Page 8: ...t to connect QXE1T1 to the PSTN net work using E1T1 trunk 7 RJ21 line socket to connect the FXS cables to ana log phones 8 AUX PWR DC Power connector to connect two units together The first unit will...

Page 9: ...y ORANGE LED for about 15 seconds 4 During Reboot RED GREEN LEDs are blinking 5 After Reboot Slow blinking GREEN LED normal activity LED indication during emergency firmware update 1 Power ON steady G...

Page 10: ...ay is needed The QX gateway used as a stand alone device will perform the task of connecting the PSTN or PBX to a Private Data Network or the Internet The QX gateway will process and regulate the voic...

Page 11: ...s your router contact your Internet Service Provider ISP to find out if a static IP address is assigned to your account If so you will need this static IP address when configuring the QX device Dynami...

Page 12: ...Manual I Installation Guide for QX Gateway Revision 1 2 12 Figure 10 QX gateway QXFXO4 QXE1T1 or QXISDN4 in shared mode Connection overview Figure 11 QXFXS24 in shared mode Connection overview...

Page 13: ...If the green WAN LED does not blink verify cabling and ensure that all devices are powered up Note CAT 5 cables can be faulty without any visual indication The LAN and WAN LEDs verify that the Ethern...

Page 14: ...xxx xxx xxx IP ad dress assigned by the company s DHCP server in the address field of your browser If the PC is con nected to the QX s LAN side enter the 172 28 0 1 address in the address field of yo...

Page 15: ...name field and the LAN side domain name to which the QX belongs to into the Domain Name text field The LAN IP Address doesn t need to be changed for a basic configuration For more advanced configurati...

Page 16: ...onfiguration of the Regional Settings is important for the functionality of the voice subsystem The Re gional Settings determine the proper telephony parameters on the Line Trunk and Phone ports of th...

Page 17: ...s needed when the ISP requires a specific MAC address for the WAN Additionally for Point to Point Protocol over Ethernet PPPoE WAN interface you need to get the following in formation from your intern...

Page 18: ...the following IP Address set the IP address manually PPTP Obtain an IP Address automatically with this option selected QX will use DHCP to get an available IP address from your local network or ISP Us...

Page 19: ...figuration settings Obtain an IP Address automatically with this option selected QX will use DHCP to get an available IP address from your local network or ISP Use the following IP Address if selected...

Page 20: ...erred DNS insert the IP address of an external name server Alternate DNS insert the IP address of the secondary name server that will be used if the main name server cannot be accessed Summary Page Fi...

Page 21: ...nes available on QX with specific details for each Attached Extension shows the QX extension attached to the IP line TIP None is displayed if there is no extension attached to that line Click the Admi...

Page 22: ...ed expiration time arrives the currently logged in extension will automatically log out and make available the public phone for other extensions The following options are available Never if selected t...

Page 23: ...0 1 0 7 80 Grandstream GXV3175 1 0 3 76 Grandstream GXV3240 1 0 3 62 Grandstream GXV3275 1 0 3 62 Mitel Aastra 6730 3 3 1 4305 SIP Mitel Aastra 6731 3 3 1 4305 SIP Mitel Aastra 6735 3 3 1 8140 SIP Mit...

Page 24: ...nk SIP T22P 7 72 0 1 Yealink SIP T23G P 44 81 0 25 Yealink SIP T26P 6 72 0 1 Yealink SIP T27G 69 81 0 25 Yealink SIP T27P 45 81 0 25 Yealink SIP T28P 2 72 0 1 Yealink SIP T29G 46 81 0 25 Yealink SIP T...

Page 25: ...ct the length of extensions It will be applied for all existing extensions on the QX The length of the extension can be 2 3 4 Extension Prefix define the prefix the existing extensions as well as the...

Page 26: ...is connected to the Internet Third party routers typically are providing NAT capa bility and creating a private network of PCs and other devices not visible from the Internet This method offers securi...

Page 27: ...es The QX will activate the settings and register the extensions on the SIP Server e g sip epygi com after a few minutes You can verify the settings from the Status System Status SIP Registration page...

Page 28: ...t a new password and then re enter it to confirm 3 Click Save The password has now been changed Note The GUI access password can consist of lowercase and uppercase alphabetic characters digits and sym...

Page 29: ...anaged through the IP PBX s GUI For information on how to configure and use QX Gateways with QX IP PBXs in Share mode please refer to the Configuring QX Gateways with QX IP PBXs in Sharing Mode guide...

Page 30: ...is used to delete the selected entry s 10 2Sharing Mode Configuration on the QX Gateway Sharing mode configuration on the GW allows to share the FXO lines ISDN or E1T1 trunks with the PBX For this pur...

Page 31: ...ly established appropriate routing rules will be created on the Call Routing Table for both devices slave and master to support PSTN line sharing Figure 28 PSTN Lines Sharing page on the Slave QXISDN4...

Page 32: ...PBX to use it as FXS expansion device Some extra adjustment in configuration can be done later on manually if needed Manual is used to configure the QXFXS24 manually with the specified QX IP PBX to u...

Page 33: ...ly registration at Epygi Support Portal gives you the username and password for login to the Epygi SIP Server Figure 31 Device Registration page For registration you can use the Register Your Device i...

Page 34: ...Manual I Installation Guide for QX Gateway Revision 1 2 34 Figure 32 Account Registration form...

Page 35: ...pygi s SIP Server How it works To subscribe SIP addresses at our server you need to be the owner of one or more of our de vices After registering them in our Technical Support System you can login to...

Page 36: ...o Add Record window where you can enter the user information for registering a new extension on SIP Server The Extension Number is the eight digit SIP number assigned to your extension The first five...

Page 37: ...ul to Start Network Diagnostics the WAN link IP configuration gateway DNS server and STUN NAT will all be checked To start diagnostics go to the Maintenance Diagnostics page and click the Start Networ...

Page 38: ...ror Symmetric NAT Symmetric Firewall Blocked UDP If you get one of the above mentioned Detected Connection Types either connect the QX in front of the router or configure NAT traversal manually as exp...

Page 39: ...Red Brown 34 9 Brown Red 9 Red Slate 35 10 Slate Red 10 Black Blue 36 11 Blue Black 11 Black Orange 37 12 Orange Black 12 Black Green 38 13 Green Black 13 Black Brown 39 14 Brown Black 14 Black Slate...

Page 40: ...formation and repair service can be facilitated through our office at U S Agent Company name Epygi Technologies Ltd Address 2233 Lee Road Suite 201 Winter Park Florida 32789 USA Tel 972 692 1166 Fax 9...

Page 41: ...t the configurations described in this guide Manual II Administration Guide for QX Gateways System Capacity of QX Gateways Licensable Features on QX IP PBXs Language Packs Overview for Epygi QX Line C...

Page 42: ...Licensed Materials to a third party 6 Protection And Security Except as permitted under Section 5 of this Agreement you agree not to deliver or otherwise make available the Licensed Materials or any p...

Page 43: ...he validity of this Agreement If one or more of the provisions contained in this Agreement are found to be invalid or unenforceable in any respect the validity and enforceability of the remaining prov...