Manual-I: Installation Guide for QX Gateway
Revision 1.2
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12 Registering on Epygi’s Support Portal
It is recommended that you register your QX on the Epygi Technical Support Center. Registration with a QX
valid serial number will give you access to the Epygi Support Portal to download the QX new firmware, manuals
and other supplementary information. The Epygi Support Portal allows to submit requests concerning technical
problems as well as refer to the
Epygi Forum
section. Additionally, registration at Epygi Support Portal gives you
the username and password for login to the Epygi SIP Server.
Figure 31: Device Registration page
For registration, you can use the Register Your Device in Technical Support Center page, which appears when
administrating the QX first time.
To fill and complete the registration form (Figure 32), you need the serial number of your QX (located on a label
on the bottom of QX), as well as the date of purchase. Complete all fields and record the Username and Pass-
word in a safe place. You will need it for accessing the Epygi SIP server.
Note:
If you have any issues with registering or have questions about products and services, email
sales@epygi.com
.