Customer Helpline: 0345 646 1487
www.eratouchkey.com
ERA Home Security Ltd
Valiant Way, Wolverhampton,
West Midlands, WV9 5GB
To make a claim
Please contact Customer Support either by telephone on 0345 257 2500 or email support@eraprotect.com
with full details of your claim. If your claim satisfies our Conditions and is not subject to any of our Exclusions,
we will agree with you repair, replacement, substitution or refund of payment of goods. For full details of the
claims process, please visit our website. *Terms and conditions apply.
Recycling and disposal
Disposal of this product is covered by the Waste Electrical or Electronic Equipment (WEEE) Directive. It should
not be disposed of with other household or commercial waste. At the end of the product's useful life, the
packaging and product should be disposed of via a suitable recycling centre.
EC Declaration of Conformity
ERA hereby declare that this equipment complies with the essential requirements of the Radio and
Telecommunications Terminal Equipment Directive 2014/53/EU. A copy of the EU Declaration of Conformity is
available at www.eratouchkey.com.
All rights reserved. All trade names are registered trademarks of respective manufacturers listed. App Store is a
service mark of Apple Inc. Android and the “Google Play” logo are trademarks of Google Inc. Phone not
included.
Issue 1: May 2022
Warranty Information
(Continued)
