ELite 5, User Manual
Page 134 of 159
18 Troubleshooting
Your 'ELite 5' software is equipped with all the functions to keep the analyzer in good working
conditions. Despite careful planning and SW features, the analyzer can still encounter
problems where user interaction is required or the user needs to be informed of situations
when further help is required.
These are called error messages. Error messages can be further classified. Your analyzer
will provide all details to identify the error – however most of the times these errors will be
composed of numerical codes. These are important for the service personnel – they can
interpret the messages and take necessary actions.
Would you receive error messages with codes, please write them down. If possible, describe
with a few words what you were doing before the error came up. This is important so that
your service engineer can help you when necessary. The software memorizes every error,
but it cannot describe the operation you performed.
When an error comes up, the software will most of the times try to offer solutions, or will try to
resolve the problem and retry the current operation. If this recovery process fails, or the
problem keeps coming back, please contact your service engineer.
18.1 Software error messages
If Windows
®
XP
®
Embedded operation system errors come up, please accept the
error message and repeat the operation. If there is any other error please restart
the 'ELite 5'. At the next service visit, please let the service engineer know about
the problem.
Low level error messages provide status information about data acquisition system and
pneumatic system. Each Error message includes the affected part and the area of the
equipment. Check this area and part to find any irregularities like clogging, mechanical
problems, blocked elements. Try to repeat the operation. The system will try to recover from
the failure. Would it not go away, please contact your service personnel.
18.2 Pneumatic error messages
The analyzer software is designed to be error tolerant, and as such it is able to deal with
minor problems. However, if some physical obstructions or extreme operating conditions
cause some mechanical parts to behave unexpectedly, the system will give you an error
message:
Figure 106. Pneumatic error
Summary of Contents for ELite 5
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Page 27: ...ELite 5 User Manual Page 27 of 159 Figure 9 4DIFF Scatter Diagram...
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Page 143: ...ELite 5 User Manual Page 143 of 159...
Page 153: ...ELite 5 User Manual Page 153 of 159 20 5 Fluidic System...