10
Troubleshooting
Despite the high quality of our ERGO-FIT products, occasional disturbances might
occur in rare cases. The target of this chapter is to inform you of the possible causes
of these disturbances and to give you the possibility to avoid them. If you assume a
technical defect, the machine must no longer be used for safety reasons. If you cleared
a defect yourself, it would be very helpful for us if you communicate this defect to us
immediately. This allows us to record the failure in the model's documentation file, and
this in turn allows for quality improvement.
For safety reasons, unplug the machine before any work is carried out or the machine
is opened!
10.1
Identifying the cause of failure
Malfunctions often have a simple cause. However, defective components are
sometimes at fault. This chapter provides you with guidelines to resolve possible
problems. If the recommendations listed are not successful, please contact our service
department immediately. Our service team will be pleased to help you.
Please proceed as follows in case of failure:
⊗
The fuse box is located on the machine's power input module. Pull out the fuse
box and check if a fuse is defective (CARDIO LINE 400 MED).
⊗
Did you use an extension cable or a multi-outlet power strip? Always connect
your machine directly to the mains socket.
⊗
Check the mains socket. Plug in a different electric device to check the mains
socket.
⊗
Pull the mains plug out of the mains socket and visually inspect the mains
cable.
⊗
Write down this message immediately after the appearance of the error
message.
⊗
Assess the frequency of this error. If yes: when and how often does the error
occur?
⊗
Check if more electric devices were connected in parallel. If so, which?
⊗
Check if a button has been pressed when the error message was displayed.
Troubleshooting
Technical and optical modifications as well as misprints reserved -
© 2011
by ERGO-FIT GmbH & Co. KG
5 4
The machine does not work (no audible sound when switching on, blank display
An error message appears on the display