Ergo Mercury 3, User Manual

Page 1: ...User Manual Ergo Mercury 3 Laptop Ergo Computing UK Ltd Mere Way Ruddington Fields Ruddington Nottingham NG11 6JS Tel 0115 914 4144 Fax 0115 914 4155 www ergo co uk ...

Page 2: ...h can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced r...

Page 3: ... 22 2 3 Starting Your Notebook PC 24 2 4 Status Display Indicators 26 2 5 Using the Keyboard 29 2 6 Volume Control 31 2 7 Power Management 32 3 USING YOUR NOTEBOOK PC 35 3 1 Touchpad Pointing Device 35 3 2 Memory Card Reader 38 3 3 Optical Drive 39 3 4 PC Cards 46 3 5 Memory Upgrade Module 48 4 TROUBLESHOOTING 53 4 1 Identifying the Problem 53 APPENDIX 54 Notebook Specifications 54 WLAN Specificat...

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Page 5: ...ock the openings provided for ventilation DO NOT place or drop objects on the com puter and DONOT apply heavy pressure on it DO NOT subject the computer to magnetic fields DO NOT place on uneven or unstable work surfaces DO NOT press or touch the display panel DO NOT use your notebook computer under harsh conditions ...

Page 6: ...with the batteries Keep them away from children DO NOT expose to direct sunlight DONOT use or store in extreme temperatures Avoid sudden changes in temperature or hu midity by keeping it away fromA C and heat ing vents DONOT expose the computer to rain or mois ture ...

Page 7: ... slam your notebook shut and never pick up or hold your notebook by the display DONOT spray water or any other cleaning flu ids directly on the display If you are traveling with your computer re member to carry it as hand luggage Do not check it in as baggage ...

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Page 9: ...puter Lithium ion battery AC adapter with AC power cord Driver and Applications CD Getting Started Guide or User Guide Depending upon the configuration of your notebook you may have also received the following items CD ROM Application CD DVDApplication CD DVD CD RW Combo Application CD Once you have checked and confirmed that your notebook system is complete read through the following pages to lea...

Page 10: ...DISPLAY PANEL 1 Slide the latch located at the top of the display panel to the right This releases the locking mechanism and raises the display slightly 2 Lift the display backwards being careful not to touch the screen until it is at a comfortable viewing angle Display Panel Latch ...

Page 11: ...d graphics Suspend Resume Power On Button This button turns your notebook pc on and off as well as put it to sleep See Suspend Resume Power On Button in 2 3 1 Power On for more information Keyboard A full size keyboard with dedicated Windows keys Suspend Resume Power On Button Scroll Buttons TouchPad Pointing Device Built in Speaker Built in Speaker Status Display Indicators Keyboard Display Panel...

Page 12: ...your notebook See suspend notebook activity without powering off resume your notebook from suspend mode and power on your notebook when it has been shut down from Windows See Suspend Resume Power On Button in 2 3 1 Power On for more information Touchpad Pointing Device The Touchpad pointing device is a mouse like cursor control with four buttons left right and two scroll buttons Instant Keys The f...

Page 13: ...ghts correspond to specific components of your notebook See suspend notebook activity without powering off resume your notebook from suspend mode and power on your notebook when it has been shut down from Windows See Suspend Resume Power On Button in 2 3 1 Power On for more information Display Panel Latch The display panel latch locks and releases the display panel Built in Speaker Built in Speake...

Page 14: ...ine to the internal 56K modem LAN Port RJ 45 The LAN port is designed to support a 10 100 1000 Base T standard RJ 45 plug Microphone Jack The microphone jack allows you to connect an external mono microphone Headphone Jack The headphone jack allows you to connect headphones or external speakers with amplifer PC Card Slots The PC Card Slots allow you to install two Type II or one Type III PC Card M...

Page 15: ...ternal battery pack can be removed for installation of a fully charged battery pack See 2 1 3 Replacing the Battery for more information Optical Drive The Optical Drive allows you to play back a media disc Emergency Optical Drive Tray Release The Emergency Optical Drive Tray Release allows you to open the Optical Drive tray without powering on your notebook Optical Drive Eject Button The Optical D...

Page 16: ... an external PS 2 keyboard mouse or numeric keypad See 3 6 8 PS 2 Port for more information IEEE 1394 Port The 1394 port is used to connect between your and a peripheral such as a digital video camera USB Ports V2 0 The two USB ports allow you to connect Universal Serial Bus devices Serial Port The serial port allows you to connect serial RS 232C devices This is also some times referred to as a CO...

Page 17: ...tom panel components Hard Disk Drive Bay The internal hard disk drive is accessible through the hard disk drive bay Mini PCI Card Bay The mini PCI card is accessible through the this bay Battery Bay Latch The battery bay latch locks and releases the Lithium ion battery Memory Compartment The memory compartment contains the system RAM Lithium ion Battery Bay Memory Compartment Hard Disk Drive Bay B...

Page 18: ...internal Lithium ion battery It can be opened for the removal of the battery when stored over a long period of time or for swapping a discharged battery with a charged Lithium ion battery Optical Drive Bay The internal optical drive is accessible through the optical drive bay ...

Page 19: ...PTERS TheAC adapter provides power for operating your notebook PC and charging the batteries Connecting the AC Adapter 1 Plug theDC output cable into the adapter power port of your notebook PC 2 Plug theAC adapter into anAC electrical outlet TheLithiumionbatteryisnotchargeduponpurchase Initially you will need to connect theAC adapter to use your notebook PC POINT ...

Page 20: ...e There is no guarantee that your data will be saved once the notebook reaches thispoint To protect your notebook PC from damage use only the power adapter that came with the notebook PC because each power adapter has its own power output rating Once your notebook PC goes intoDead Battery Suspend mode you will be unable to resume operation until you provide a source of power either from an adapter...

Page 21: ...maintains memory in suspend mode for up to 5 minutes morethanenoughtimeforyoutoswapbatteries Charge your notebook PC for at least 24 hours before using it for thefirsttime Doingsoinsuresthatthebridgebatteryisfully charged so that no data is lost during a warm swap 3 Slidethebatteryreleaselatchwhilepullingthebatteryfromthebay 4 Remove the battery from the bay 5 Slidethenewbatteryintothebay Thepinsw...

Page 22: ...ainstopresolutionthroughtheuseofactive matrixtechnology 2 2 1 OPENING THE DISPLAY PANEL 1 Slide the latch located at the top of the display panel to the right This releases the lockingmechanismandraisesthedisplayslightly 2 Lift the display backwards being careful not to touch the screen until it is at a comfortableviewingangle Display Panel Latch ...

Page 23: ...slowalevelas possible Keyboard Adjustingthebrightnessusingthekeyboardchangesthesettingonlytemporarily FN F4 Pressingrepeatedlywilllowerthebrightnessofyourdisplay FN F5 Pressingrepeatedlywillincreasethebrightnessofthedisplay IfusingACpower yourbrightnesssettingissettoitshighestlevel by default If using battery power your brightness settings is set to approximatelymid levelbydefault 2 2 3 CLOSING TH...

Page 24: ...7 2 Suspend Mode for more information or turn it off directly See 2 7 6 Power Off for more information Do not carry your notebook around with the power on or subject it to shocks or vibration as you risk damaging your notebook When you power on your notebook it will perform a Power On SelfTest POST to checktheinternalpartsandconfigurationforcorrectfunctionality Ifafaultisfound your notebook PC wil...

Page 25: ...rn on the power to your notebook You restart your notebook from theWindows ShutDown dialog box Thesoftwareinitiatesasystemrestart Example Whenyouinstallanewapplication 2 3 3 BIOS SETUP UTILITY The BIOS Setup Utility is a program that sets up the operating environment for your notebook Your BIOS is set at the factory for normal operating conditions therefore there is no need to set or change the BI...

Page 26: ...ebook s operating mode Steady On This means that there is power to your notebook and that it is ready for use Flashing ThismeansthatyournotebookisinSuspendmode SteadyOff notvisible ThismeansthatyoursystemiseitherinSave to Disk mode or that your notebook has been turned off with the power switch Ifyouarechargingyourbattery thePowerindicatorsymbolwillremainonevenifyour notebookisshutoff ThePowerindi...

Page 27: ...bepermanentlydamaged 2 4 3 CAPSLOCK INDICATOR The CapsLock indicator states that your keyboard is set to type in all capital letters 2 4 4 NUMLK INDICATOR TheNumLk indicator states that the internal keyboard is set in ten key numeric keypad mode Ifyouareusingtheoptionalexternalnumericalkeypad pressing the NumLk keywillactivatetheexternalkeypad Theindicator willcomeon howeveritwillnotchangeanyofthe...

Page 28: ...r states whether your floppy or SmartMedia drive is being accessed 2 4 7 HARD DRIVE ACCESS INDICATOR The HardDriveAccess indicator states whether your internal hard drive is being ac cessed 2 4 8 OPTICAL DRIVE ACCESS INDICATOR The OpticalDriveAccess indicator states whether your optical drive is being accessed ...

Page 29: ... 9 perform addition subtraction multiplication or division and enter decimal points using the keys designated as ten key function keys The keys in the numeric keypad are marked on the front edge of the key toindicatetheirsecondaryfunctions Ifyouareusingtheoptionalexternalnumericalkeypad pressing the NumLk keywillactivatetheexternalkeypad Theindicator willcomeon howeveritwillnotchangeanyofthefuncti...

Page 30: ...uldrefertoyoursoftwaredocumentation to find out how these keys are used The FN key provides extended functions for the notebook and is always used in conjunctionwithanotherkey FN F1 Pressing F1 while holding FN will toggle the notebook between suspend mode and active mode FN F2 Pressing F2 while holding down FN allows you to toggle between enablinganddisablingwirelessnetworkconnection FN F3 Pressi...

Page 31: ...willdecreasethevolumeofyournotebook Pressing F8 repeatedlywhileholding Fn willincreasethevolumeofyournotebook Volumecanbecontrolledbymanyvolumecontrolsthataresetwithinindividual applications Certain external audio devices you might connect to your system may have hard ware volume controls Each source discussed above puts an upper limit on the volumelevelthatmustthenbefollowedbytheother sources Wer...

Page 32: ... your system is in Suspend mode by looking at the Power icon on the Status LCDPanel See 2 4 Status Display Indicators for more information Iftheindicatorisvisibleandnotflashing yournotebookisfullyoperational Ifthe indicatorisbothvisibleandflashing yournotebookisinSuspendmode Iftheindicator is not visible at all the power is off or your notebook is in Hibernation Save to Disk mode See 2 7 3 Hiberna...

Page 33: ...can enable or disablethisfeature Enable or Disable the Hibernation Feature The default settings are not enabled forWindows 98 Second Edition orWindows 2000 Professional Hibernation isthedefaultsettingforWindowsXP Toenableordisablethe Hibernationfeature followthesesteps 1 From the Start menu select Settings and then select Control Panel 2 From the Control Panel select PowerOptions 3 Select the Hibe...

Page 34: ...he power management parameters This feature saves power by turning off the display if there is no keyboard or pointer activity for the user selectedtimeoutperiod Anykeyboardorpointer activitywillcausethedisplayto restartautomatically 2 7 6 POWER OFF Before turning off the power by choosing ShutDown fromWindows check that the HardDrive optical drive drive PC Card and FloppyDiskDriveAccess indicator...

Page 35: ...crolling button The cursor control works the same way a mouse does and moves the cursor around the display It onlyrequireslightpressurewiththetipofyourfinger Theleftandrightbuttonsfunction thesameasmousebuttons Theactualfunctionalityofthebuttonsmayvarydepending ontheapplicationthatisbeingused Thescrollingbuttonallowsyoutonavigatequickly throughpages without havingtousethescrollbars 3 USING YOUR NO...

Page 36: ...nce 3 1 2 DOUBLE CLICKING Double clickingmeanspushingandreleasingtheleftbuttontwiceinrapidsuccession This procedure does not function with the right button To double click move the cursor to the item you wish to select pressthe left button twice and then immediately release it You also have the option to perform the double click operation by tapping lightlyontheTouchpadtwice Iftheintervalbetweencl...

Page 37: ...g theTouchpad First tap theTouchpad twice over the item you wish to move making sure to leave your finger on the pad after the final tap Next move the object to its new locationbymovingyourfingeracrosstheTouchpad andthenreleaseyourfinger UsingtheScrollingbuttonallowsyoutonavigatethroughadocumentquicklywithout usingthewindow sscrollbars Thisisparticularlyusefulwhenyouarenavigating through on line p...

Page 38: ... you may need to insert it into the reader conductingplate labelsideupordown Memory Type Insert SmartMedia conducting plate side up MemoryStick label side down SecureDigital MultiMedia label side up Insertingyourmemorycardincorrectlymaycauseyoursystemto slow down or even hang up If that happens restart your system and insert the card correctly 3 2 2 REMOVING A MEMORY CARD To remove the memory card...

Page 39: ...iveinsteadof Card reader 3 3 Optical Drive Depending upon the configuration of your notebook PC you may have one of the followingdrives CD ROM DVD DVD CD RW combo ADVDplayergivesyouaccesstomovie software data andaudioDVD CDs ACD RW player allows you to access software data or audio CDs and to write data onto record ableCDs POINT ...

Page 40: ...ereadmefileontheDriver Applications CD ROM Do not operate your optical drive drive unless your notebook PC issittingonaflatsurface Usingadrivewhenthesystemisnot level may damage the drive or prevent proper operation Prolonged use of the optical drive drive such as watching aDVD movie willsubstantiallyreducethebatterylifeifnootherpower source is attached Youshouldperiodicallycheckupdateddrivers The...

Page 41: ...be placed in the tray 3 Place the media into the tray label side up with the hole in the center of the disc Snap the disc onto the raised circle in the center of the tray 4 Gently push the holder tray back in until you hear a click There may be a protective sheet in the tray from when it was shipped please make sure it is removed before operating the drive IfyouhavedisabledtheAutoInsertNotificatio...

Page 42: ...arepre installed Ifitisnotinstalled reference thedocumentationthataccompaniesthemediaapplication Starting a DVD Movie DVD Models only 1 Insert theDVDmovie into the optical drive drive of your notebook PC If the CD AutoRun feature activates skip Step 2 2 From the Start menu select Programs then locate theDVD player software that you installed from the application CDthat accompanied your notebook PC...

Page 43: ...awrench 3 On the Properties window select the Dolby Headphone tab 4 To enableDolby Headphone check the EnableDolby Headphone box To change the type of surround sound select one of the radio buttons listed under RoomFilterSetting 5 Click OK TheDolbyHeadphonefeaturewillnowbeenableduntilyoudisableitby uncheckingEnableDolbyHeadphone 3 3 7 USING THE OPTICAL DRIVE ON BATTERY POWER Sinceopticaldrivedrive...

Page 44: ...hutdownimproperly Ifthisoccurs youwillneedto perform a hard reset and follow the instruction if any presented to you before the system will reboot 4 Manually place your notebook PC into suspend mode by depressing the Suspend button and replace the discharged battery with an addi tional full charged battery Or if you do not have an additional battery you may attachAC power as soon as you see the lo...

Page 45: ...g box 4 Select the Device Manager tab to display the device lists for your notebook PC 5 Click on the to the left of the CDplayer drive icon The treeview will expand to showtheopticaldrivedrivemanufacturer s nameandmodelnumber 6 Double clickontheopticaldrivedrivemanufacturer s nameandmodelnumber Thiswillopentheopticaldrivedrivemanufacturer s nameandmodelnumberdialog box 7 Select the Settings tab a...

Page 46: ...re installed in the PC Card slot To install a PC Card s follow these easy steps WARNING POINT Installing or removing a PC Card s during your notebook PC s shutdown or bootup process may damage the card and or your notebook PC Do not insert a PC Card into a slot if there is water or any other substance on the card as you may permanently damage the card your notebook PC or both You may be required t...

Page 47: ...in Suspend Mode or OFF while removingthem Windows has a shutdown procedure for PC Cards that must be followed before removing a card Please review your operating systemmanual for the correct procedure If the dialog box states that the device cannot be removed you must save all of your open files close any open applications and shut down your notebook Once your notebook PC has been shut down you mu...

Page 48: ...llingandremovingthememoryupgrademodule 3 5 1 INSTALLING A MEMORY UPGRADE MODULE Toinstallamemoryupgrademodulefollowthesesteps Youmustturnoffpowerbeforeinstallingthememoryupgrade module 1 Turn off power to your notebook PC using the power switch and remove any power adapter 2 Place your notebook PC upside down on a clean work surface 3 Open the top cover all the way so that it is lying flat on the ...

Page 49: ...7 Press the memory upgrade module down into the compartment until it locks under neaththeretainingclip Youwillhearaclickwhenitisproperlyinplace 8 Replace the cover and screw that were removed previously Installation of the new memorymoduleisnowcomplete Thememoryupgrademoduleisnotsomethingyouroutinely remove from your notebook PC Once it is installed you should leaveitinplaceunlessyouwant toincreas...

Page 50: ...iftingitupand pulling towards the back of your notebook PC 4 Store the memory upgrade module in a static guarded sleeve 5 Replace the memory compartment cover by following step 8 of 3 6 1 Installing a Memory Upgrade Module Afterchangingyourmemorymoduleconfiguration youmust completetheResettingtheHibernation Save to Disk Parameters procedure in order for the Hibernation Save to Disk mode to operate...

Page 51: ...r switch 2 Allow the system to start booting and press the F2 key once the flash screen appears on the screen This will open the main menu of the BIOS setup with the current settings displayed See 2 3 3 BIOS Setup Utility for more information Use the right arrow key to select Info in the BIOS Setup menu The System Memory and the Extended Memory capacity as detected by your note book PC during the ...

Page 52: ... activeAC power source 3 Make sure that any card installed in the PC Card slot is seated properly You can alsoremovethecardfromtheslot thuseliminatingitasapossiblecauseoffailure 4 Make sure that any devices connected to the external connectors are plugged in properly Youcanalso disconnectsuchdevices thuseliminatingthemaspossible causesoffailure 5 Turn on your notebook PC Make sure it has been off ...

Page 53: ...53 4 Troubleshooting Any error messages that have occurred Hardwareconfiguration Type of device connected if any SeetheConfigurationLabelonthebottomofyour notebookforconfigurationandserial numbers ...

Page 54: ...15 914 4155 www ergo co uk Technical Support 8 00am 6 00pm Tel 0115 914 4160 To email technical support and for more support options please visit www ergo co uk support Ergo Computing UK Ltd Mere Way Ruddington Fields Ruddington Nottingham NG11 6JS Tel 0115 914 4144 Fax 0115 914 4155 Email sales ergo co uk www ergo co uk ...