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16 

 
 

 

 

Problem 

Solution 

The desk is not turning on.  

Check if all cables are well connected.  

The speed of the height 
adjustment is slower than usual.   

Check if the desk is overloaded. The maximum load 
capacity is 50kg. Remove items from the desk as 
needed.  

The desk moved down without 
adjusting the height.  

The desk is automatically 
resetting itself.  

The desk is only able to adjust the 
height of the desk in one direction.   

Reset the desk.  

The desk’s height cannot be 
adjusted.  

Overworking, height adjustment is 
not working. 

 

Turn off the power and restart after 18 minutes.  

 

Contact help.Kogan.com for assistance.  

The display is showing ‘E01’.  

Turn off the power and restart after 18 minutes.  

The display is showing ‘E02’.  

Turn off the power and restart after 18 minutes.  

The display is showing ‘E03’. 

 

Follow the steps to reset the desk then turn off 
the power at the socket for at least 10 seconds 
before switching back on.  ‘       ’ should then be 
displayed.  

 

If not, stop use and contact help.Kogan.com for 
assistance.  

The display is showing ‘E05’. 

The display is showing ‘E07’. 

Disposal 

 

This marking indicates that this appliance should not be disposed with other 
household wastes. To prevent possible harm to the environment or human 
health from uncontrolled waste disposal, recycle it responsibly to promote 
the sustainable reuse of material resources. 

           TROUBLESHOOTING 

Summary of Contents for ELSTDUSBNWA

Page 1: ...ET150 SERIES STANDING DESK WITH USB PORT ELSTDUSBWWA ELSTDUSBNWA...

Page 2: ...2 Safety Warnings 3 Components List 4 Overview 6 Assembly 8 Operation 12 Cleaning Care 15 Specifications 15 Troubleshooting 16...

Page 3: ...hrow the plastic packaging away after assembling as the plastic bags used may lead to a choking hazard for children Be aware and remove any potential hazards around the area when the desk will be used...

Page 4: ...2 4 Hanging storage box 5 Hook x2 6 Power cord 7A Control box 7B 19mm ST4 2 screw x2 8 Adapter 9 Switch cord COMPONENTS LIST WARNING The drawings below are for guidance only and they may differ slight...

Page 5: ...5 Hardware A ST4 2 screw x6 B Cable tie x1 and x3 spare C 12mm M6 screw x4 D 30mm M6 screw x8 E Allen key...

Page 6: ...6 OVERVIEW 1 5 4 7 5 2 6 8 3 9 3 2...

Page 7: ...7 Dimensions 730 1210 60 889 600 789 121 395 132 1002 602...

Page 8: ...mat so it does not directly touch and scratch the floor Using the Phillips screwdriver 7C install the hanging storage box 4 and hooks 5 onto the tabletop 1 using ST4 2 screws A Using the Phillips scr...

Page 9: ...otating it clamp the lifting columns onto the screws on the supporting beam of the tabletop 1 Using the Allen key E secure each lifting column with two 12mm M6 screws C C x4 E x1 Note Rotating the lif...

Page 10: ...10 Step 4 Using the Allen key E secure the feet 3 to the lifting columns 2 with four 30mm M6 screws D each D x8 E x1 3 3 E D...

Page 11: ...e cable tie B and fix it onto the bottom of the tabletop 1 Cables can be threaded through providing a neat method for cable management Connect the other end of the adapter 8 with one end of the power...

Page 12: ...esk height up The height of the desk will be shown on the LED display Down button Pressing this button adjusts the desk height down The height of the desk will be shown on the LED display Height save...

Page 13: ...ess and hold height save button 1 for three seconds The display will then show indicating the current height of the desk has been saved successfully Height save buttons 2 3 3 and 4 4 all have the same...

Page 14: ...i collision function is turned off Low sensitivity Medium sensitivity High sensitivity The desk will come default with high sensitivity To adjust the sensitivity simultaneously press and hold the up a...

Page 15: ...d capacity of one hook 4 5kg Adjustable height range 730 1210mm Maximum adjustment speed 25mm per second Supported outputs USB C port 5V 3A 9V 3A 12V 3A 15V 3A 20V 2 25A Maximum 45W Supported outputs...

Page 16: ...ct help Kogan com for assistance The display is showing E01 Turn off the power and restart after 18 minutes The display is showing E02 Turn off the power and restart after 18 minutes The display is sh...

Page 17: ...17 NOTES...

Page 18: ...18...

Page 19: ...19...

Page 20: ...tion We hope that this user guide has given you the assistance needed for a simple set up For the most up to date guide for your product as well as any additional assistance you may require head onlin...

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