Fixing problems
26
5.5
Complaints of more users
1.
Are the complaints (bad speech quality, calls being blocked) coming from
a specific area?
Yes
:
Check the functioning of the base stations (check the base station
LEDs, see paragraph 4.3). If a base station is malfunctioning, try
resetting the cordless system. If this does not help, contact your
supplier.
No
:
Continue.
2.
Is any of LED3 - LED6 on the radio exchange on?
Yes
:
Try resetting the system. After a reset, the system must function
properly within 90 seconds, with no red LEDs on. If after a reset
any of LED3 - LED6 remains on (red), contact your supplier.
No
:
Contact your supplier.
5.6
Date and time on cordless phone not correct
Use CSM (if available) to set date and time on the cordless system. Otherwise,
please contact your supplier.
5.7
Problems to be solved by the supplier
If any of the following problems occurs, please contact your supplier:
•
The cordless system does not function at all, although it is switched on
and powered properly.
•
Any of LED3 - LED6 on the radio exchange remains on (red), even after
a reset.
•
A base station keeps malfunctioning, with a LED red on, even after
resetting the cordless system.
•
Various cordless phone users have problems making calls.
•
Other problems that cannot be solved with the instructions from 5.1 to 5.6.
Summary of Contents for DCT1800-S
Page 1: ...User s Guide DCT1800 S DECT Business Cordless Telephone System...
Page 2: ......
Page 3: ...User s Guide DCT1800 S...
Page 4: ......
Page 9: ...Contents 9 Abbreviations and glossary 41 Index 43...
Page 10: ...Contents 10...
Page 18: ...Switching the system on off 18...
Page 22: ...Checking the system 22...
Page 32: ...Using CSM 32...
Page 36: ...Preparing for remote maintenance 36...
Page 42: ...Abbreviations and glossary 42...
Page 45: ......
