Ericsson G32, User Manual

Page 1: ...Ericsson G32 G36 Fixed Wireless Terminal for GSM EDGE Mobile Networks User Guide E ...

Page 2: ...EN LZT 151 235 R1B Ericsson AB 2006 All Rights Reserved ...

Page 3: ...3 Welcome 4 Fixed Wireless Terminal 6 Installation 9 Connecting Devices to the FWT 16 Advanced Features 24 PC Data Configurations 34 Web based Configuration 55 Troubleshooting 61 Technical Data 65 Accessories 68 Product Care and Safety 71 Warranty 75 Glossary 78 Index 80 ...

Page 4: ...rted by all networks Please contact your network operator for information on different network ser vices operational in your GSM network The latest version of this user guide can be downloaded from http www ericsson com enterprise library manual shtml Disposal of the product Your product should not be placed in municipal waste Please check local regulations for disposal of electronic products ...

Page 5: ...al or consequential damages in connection with the furnishing performance or use of this material Declaration of Conformity Hereby Ericsson Enterprise AB declares that this product is in confor mity with the requirements and other relevant provisions of the European R TTE directive 1999 5 EC Details to be found at http ericsson com sdoc FCC Statement Before a wireless terminal is available for sal...

Page 6: ...hing between GSM 850 1900 or GSM 900 1800 frequencies ensuring world wide coverage in the GSM networks The FWT features the latest technology which makes it perfect for eve ryday communication Available in 2 dual dual band GSM models GSM 850 1900 or GSM 900 1800 Telephone line providing high quality speech G3 fax and up to V 90 data transmission EDGE Enhanced Data Rates for GSM Evolution is a 3G t...

Page 7: ...check that the following parts and list of compo nents are included List of Components 1 FWT unit 2 Antenna 3 4 x mounting screws 4 Power cable USA UK EU or AUS 5 AC DC adapter 6 Wall mount bracket 7 Telephone cable 8 Quick Guide and User Guide manuals 9 CD with USB driver ...

Page 8: ...8 Fixed Wireless Terminal G32 G36 External Connector and Indicators ...

Page 9: ...s information about your telephone number and the services included in your subscription Preparing Your FWT You need to follow these steps before you install the FWT on the wall and finalize all connections Warning The FWT should be switched off before inserting or removing your SIM card or connecting any devices to the FWT Assembly 1 Connect the antenna ...

Page 10: ...l the battery optional in the battery compartment over the SIM Card To do so connect the battery cable to the FWT connec tor Connect the black cable to the negative pole of the battery and the red cable to the positive pole Fit the cable under the holding tab over the SIM Card and insert the battery until the tab fixates it 5 Replace the front cover Connecting a telephone to the FWT Connect an ana...

Page 11: ...s of entering the PIN code With the telephone Using the PC Via telephone Please follow these steps before you enter your PIN 1 Pick up the telephone and dial the PIN code Press the key on your telephone or wait until you hear a beep tone 2 If you make a mistake while entering your PIN hang up the tele phone and try again If the PIN is correct you will hear a beep over the telephone positive indica...

Page 12: ...ing the PUK Personal Unblocking Key which you also may get from your network operator Please refer to the topic SIM Card Security documented on page 31 for more detailed information Note Once you have entered the PIN code for the first time you will not have to enter it again unless you change your SIM card The FWT performs this operation automatically in case of power failure Network Search After...

Page 13: ...r location preferably close to a window and as high as possible in the building Generally you will experience better GSM signal strength in these places Do not install the FWT in a wet or damp location Do not install the FWT in an outdoor location Do not install the FWT on walls or in rooms that contain large amounts of metal steel or wiring Do not expose the FWT to extreme temperatures near radia...

Page 14: ... Fix the wall mounting bracket on the wall 2 Press the FWT against the wall mounting bracket 3 Slide the FWT downwards Warning Once you have fixed the FWT to the wall and switched it on check the final status of the LEDs If either one is off then there is a problem with the power supply or the GSM signal ...

Page 15: ...15 Now the FWT is ready for connecting devices and making calls Note If you want to remove the FWT from the wall bracket then you have to press the tab step 1 as indicated in the following picture and then slide the FWT upwards step 2 ...

Page 16: ...ning To ensure good protection against electrical discharges and the best audio quality proper grounding of the power supply is strongly recommended Connecting devices to the FWT Connect the devices to the FWT RJ11 connector in the same way as with an analog telephone line The devices must be connected in paral lel You can connect the devices directly to the FWT telephone line con nector RJ11 or m...

Page 17: ...LEDs will start flashing Three flashes indicate it is syn chronized Hang up the telephone and check that all the connected telephones start to ring Lift any of the telephones connected and then hang up again The ringing will stop and the LEDs will return to normal operation mode Tip If any of the telephones are not ringing check your tele phone cable layout and connections to make sure that all de...

Page 18: ...o receivers The difference in height should be at least 2 meters vertical This is not necessary if you use telephone de vices that fulfill the Immunity Characteristics settled by the IEC CISPR 24 standard In this case a minimum security distance of 20 cm is recommended Connecting the FWT to a PBX This feature is only available for the FWT G36 model The G36 FWT is designed to provide a telephone li...

Page 19: ...ty listed above follow all the installation steps as described in the topic Installing the FWT on the Wall documented on page 13 Note A minimum distance of 3 meters between the G36 FWT and the PBX is recommended The cable distance between the PBX and the G36 FWT should not exceed 600 meters and the connection cable should be at least 0 4mm2 in diameter Warning If you install more than one G36 FWT ...

Page 20: ...enefit from some GSM functionality that you usually do not have in the fixed line network Please refer to the topic Advanced Features documented on page 24 for more de tailed information Please refer to the topic Audible Tones documented on page 64 for more detailed information Using fax machines The FWT allows the connection of Group 3 analog fax machines to the telephone line interface in the sa...

Page 21: ...standard modem to make data calls Internet brows ing e mail etc through the FWT line interface When your PC is con nected to the FWT via the USB cable it acts as a modem To be able to send and receive data calls you need A PC equipped with an analog modem and the appropriate com puter program Web Browser E mail etc A SIM card that supports data transmission over the GSM network Note If you do not ...

Page 22: ...e installation process As the Dialup Networking is different for Windows 2000 Windows XP and Windows 2003 three separate descriptions are provided Please refer to the topic PC Data Configurations documented on page 34 for more detailed information If you encounter problems during installation please contact your dis tributor or network operator GSM data GSM data is charged by time this means you p...

Page 23: ... call to be made is a data call Example 02 B number This is usually not necessary as most modems automatically send the CNG tone so that the data call is made automatically by the FWT Incoming data calls are received in the same way as using a fixed line Note If you have a SIM card that does not support separate voice and data numbers the FWT does not recognize the type of incoming call This means...

Page 24: ...es as well as the way to proceed to manage this function Note These dialing sequences may vary depending on your network operator If these do not work please consult your net work operator or check the user guide provided with your sub scription To manage diversion To manage diversion To manage diversion To manage diversion of calls of calls of calls of calls With function With function With funct...

Page 25: ...uences may vary depending on your network operator If these do not work please consult your net work operator or check the user guide provided with your sub scription To manage diversion To manage diversion To manage diversion To manage diversion of calls of calls of calls of calls With function With function With function With function Dial Dial Dial Dial You will hear You will hear You will hear...

Page 26: ...will hear You will hear You will hear You will hear All outgoing calls Activate 33 Password 1 beep Deactivate 33 Password 3 beeps Check status 33 1 beep if activated 3 beeps if deactivated All outgoing international calls Activate 331 Password 1 beep Deactivate 331 Password 3 beeps Check status 331 1 beep if activated 3 beeps if deactivated All outgoing international calls except your home country...

Page 27: ...wo calls press R2 R2 R2 R2 To finish the active call and return to the held call press R1 R1 R1 R1 Receiving a Second Call If the call waiting service is on you hear a tone in the telephone when you receive a second call To ignore the waiting call take no action To continue with the ongoing call and reject the waiting call give a User Busy indication tone to the waiting call press R0 R0 R0 R0 To e...

Page 28: ...ce group on hold press R R R R and dial to participant 3 Join the new participant to the conference group press R3 R3 R3 R3 Now you have a conference group of four participants participant 1 participant 2 participant 3 and yourself To end the conference call hang up the telephone To release a specific call from the conference group press R1X R1X R1X R1X where X is the number of order of the call T...

Page 29: ...s before the dial tone as soon as you pick up the receiver to make a call Call your voice mail number in order to receive the voice mail message Note This service may vary depending on your network operator If these do not work please consult your network operator or check the user guide provided with your subscription To manage the To manage the To manage the To manage the phone book in phone boo...

Page 30: ...rate bills and perhaps different subscription services With this functionality you only need one FWT and telephone for both your personal and work phone numbers for instance If necessary you may switch from one line to the other You will receive all the incoming calls addressed to any of your numbers independently of the selected line but your outgoing calls will be charged to the line you have se...

Page 31: ...d will be blocked and the PUK code must be entered to unlock the SIM card Please refer to the topic To Unblock your SIM Card documented on page 32 for more detailed information To Change your PIN Your can change the PIN in the SIM card by dialing from the analog telephone connected to the FWT with the following sequence 04 OLD_PIN NEW_PIN NEW_ PIN Note If instead of hearing 3 beeps you can hear a ...

Page 32: ...unblock your SIM card you need to enter your PUK Personal Un blocking Key which can be supplied by your network operator The procedure to enter the PUK is exactly the same as for entering the PIN Note If you enter the wrong PUK ten times in a row your card will be permanently blocked If this happens you should contact your network operator In order to unblock your SIM card and change the PIN at th...

Page 33: ...se steps before you enter your PUK code Open your Web Browser on your PC and type in the following URL http 192 168 1 1 puk asp The following screen will be displayed Type the new value in the PIN1 field Type in PIN1 new value confirmed Type in your PUK code Then click on the Submit button ...

Page 34: ...Windows operating system requires an upgraded USB driver to allow access to the FWT To install the driver follow the following in structions Insert CD into CDROM drive Select Setup and double click on the application Click on the install button The following screen is displayed Click OK ...

Page 35: ...Fixed Wireless Terminal G32 G36 35 Once the driver is installed successfully connect the FWT to the USB port to complete the installation Select the option No not this time and click on Next ...

Page 36: ...36 Fixed Wireless Terminal G32 G36 Select the option Install the software automatically and then pro ceed to the next screen If this warning screen appears click on Continue Anyway Click on Finish ...

Page 37: ...Fixed Wireless Terminal G32 G36 37 Now the modem for the FWT needs to be installed Windows will automatically display the following screen Select No not this time and click on Next ...

Page 38: ...eless Terminal G32 G36 Select the option Install from a list or specific location and proceed to the next screen If this warning screen appears click on Continue Anyway To complete the installation click on Finish ...

Page 39: ... one in Phone and Modem Options To configure your EDGE GPRS connection for a PC with Windows XP operating system follow the provided steps 1 Click on the Start button 2 Click on the Settings option and then click on the Control Panel option 3 With the Control Panel window displayed locate and double click on Network Connections icon 4 With the Network Connections window displayed click on the File...

Page 40: ...net Connect to the Internet Connect to the Internet Connect to the Internet option and click on the Next button 7 With the Getting Ready screen displayed select the Set up my Set up my Set up my Set up my connection manually connection manually connection manually connection manually option and click on the Next button ...

Page 41: ...ect the Connect Connect Connect Connect using a dial using a dial using a dial using a dial up modem up modem up modem up modem option and click on the Next button 9 With the Connection Name screen displayed type the ISP Name you require in the ISP Name field and click on the Next button ...

Page 42: ...during the dial up process in the Phone number field Click on the Next button Note To access the web based configuration pages on the FWT enter the phone number 98 06 11 With the Connection Availability screen displayed select the Any Any Any Any one s use one s use one s use one s use option and click on the Next button ...

Page 43: ...on screen Once you have completed all the required information click on the Next but ton 13 With the Completing the New Connection Wizard screen displayed ensure that you select the Add a shortcut to this connection to Add a shortcut to this connection to Add a shortcut to this connection to Add a shortcut to this connection to my desktop my desktop my desktop my desktop check box option Click on ...

Page 44: ... the Windows New Connection Wizard 14 Locate and double click on the newly created EDGE GPRS connec tion icon 15 With the Connect screen displayed confirm all the displayed infor mation and click on the Dial button Note To access the web based configuration pages on the FWT enter the phone number 98 06 ...

Page 45: ... located on your desktop 2 Locate and double click on the Network and Dial Up Connections icon 3 With the Dial Up Networking screen displayed double click on the Make New Connection Make New Connection Make New Connection Make New Connection option 4 With the Location Information screen displayed Select the country or region that you are situated in from the What country region are you in now What...

Page 46: ...d Wireless Terminal G32 G36 6 Phone and Modem Options select OK to proceed 7 Network Connection Wizard Click Next 8 With the Welcome to the Network Connection Wizard screen dis played click on the Next button ...

Page 47: ...ayed select the Dial Dial Dial Dial up to the Internet up to the Internet up to the Internet up to the Internet option and click on the Next button 10 With the Welcome to the Internet Connection Wizard screen dis played select the most appropriate option and click on the Next button ...

Page 48: ... I will select it from a list detect my modem I will select it from a list detect my modem I will select it from a list detect my modem I will select it from a list option and click on the Next button 12 With the Install New Modem screen displayed select the appropri ate modem from the displayed options and click on the Next button ...

Page 49: ...nal G32 G36 49 13 With the Install New Modem screen displayed select the most ap propriate USB port from the displayed list Click on the Next button 14 With the Install New Modem screen displayed click on the Finish button ...

Page 50: ...ents have to be previously added from your Windows installation disk To configure your EDGE GPRS connection for a PC with Windows 2003 as operating system follow the steps provided 1 Locate and double click on the My Computer icon located on your desktop 2 Go to My Computer and Select View Explorer Bar Folders to display the Folders 3 Select Control Panel and double click on the New Connection Wiz...

Page 51: ... Connect to the Internet Connect to the Internet Connect to the Internet option and click on the Next button 6 With the Internet Connection screen displayed select the Connect Connect Connect Connect using a dial using a dial using a dial using a dial up modem up modem up modem up modem option and click on the Next button ...

Page 52: ...d type the name of your ISP Internet Service Provider and click on the Next button 8 With the Phone Number to Dial screen displayed type your ISP s phone number and click on the Next button Note To access the web based configuration pages on the FWT enter the phone number 98 06 ...

Page 53: ... s one s one s use option and click on the Next button 10 If your operator requires certain Internet account information when you do a dial up you have to complete all the relevant information on the displayed Internet Account Information screen Once you have completed all the required information click on the Next but ton ...

Page 54: ...ection to my desktop my desktop my desktop my desktop check box option Click on the Finish button You have now successfully configured a new dial up connection using the Windows New Connection Wizard 12 Locate and double click on the newly created EDGE GPRS connec tion icon 13 With the Connect screen displayed confirm all the displayed infor mation and click on the Dial button Note To access the w...

Page 55: ...opriate com puter program Web Browser E mail etc A SIM card that supports data transmission over the GSM network Note If you do not have a modem in your PC the FWT can be configured to act as a modem Please refer to the topic Connect ing PCs documented on page 21 for more detailed information To be able to access the User Interface settings the following steps must be followed Open your Web Browse...

Page 56: ... Localization Allows you to change the language in which the web page will be dis played The options are English default Spanish User settings This option will allow you to change the reception volume level from 0 to 3 the default is 1 ...

Page 57: ...uence This provides the possibility of setting different ringing sequences de pending on the incoming call s nature By default the four possibilities are set to be the same as when receiving a regular voice call The four different ringing types are defined on the line parameters setting stored in the FWT during the manufacturing stage Ringing signal defined Ringing signal used for regular incoming...

Page 58: ... Ringing signal used for incoming data call Calling Line Identification Presentation Selection of Calling Line Identification Presentation CLIP functions Allowed protocols are ETSI V 23 ETSI DTMF Bellcore None By default this functionality is set to the ETSI V 23 protocol ...

Page 59: ...ication is done Allowed parameters are Speech Fax Circuit switched data This is a useful function when dedicated voice only fax only or data only lines are simulated with the FWT By default this functionality is set to Speech Pre defined B number bearer capabilities These settings define five specific B numbers Destination numbers along with a predetermined bearer capability This feature is useful...

Page 60: ...his bearer capability can be voice fax or circuit switched data Change PIN This section allows you to change your PIN and PIN2 Please refer to the topic To Change your PIN documented on page 31 for more de tailed information IP Address This field allows you to change the default IP address 192 168 1 1 of the FWT ...

Page 61: ... encounter can be easily corrected LED indicators The FWT has two LED indicators The Radio LED green indicates the network signal strength according to the following table Color Color Color Color Number of flashes Number of flashes Number of flashes Number of flashes Network signal strength Network signal strength Network signal strength Network signal strength OFF 0 Unacceptable no network Green ...

Page 62: ...ed Power LED Radio LED ENTER PIN Insert the correct PIN Please refer to the topic Enter PIN on page 11 ENTER PUK Insert the correct PUK INSERT SIM Insert the SIM card in the FWT SIM ERROR SIM failure Check the SIM or contact your network operator WRONG NETWORK WRONG SUBNETWORK The FWT is SIM locked to a specific network and the inserted SIM card does not correspond to this network Check the SIM or...

Page 63: ...t the antenna is properly connected Please refer to the topic FWT Location on page 13 Power LED Red Radio LED Green or flashing AC power is OFF The FWT is operating using the battery back up power The FWT is connected to the cellular network and available for use Verify that the AC power cords are securely connected to the AC power outlet Check that the power cable is connected to the FWT Check th...

Page 64: ...Intermittent long cadenced tone when picking up the phone The phone is in service and you can start your call but you have some subscriber service call forward barring or hot line activated 3 No service Intermittent short cadenced tone when picking up the phone No service available 4 Howler Loud and acute tone You have left the handset lifted for too long without any call in progress 5 Minute mind...

Page 65: ...880 915 MHz RX 925 960 MHz RF power Maximum 2 W 33 dBm Power class 4 GSM 1800 Frequencies TX 1710 1785 MHz RX 1805 1880 MHz RF power Maximum 1 W 30 dBm Power class 1 GSM 1900 Frequencies TX 1850 1910 MHz RX 1930 1990 MHz RF power Maximum 1 W 30 dBm Power class 1 Data capabilities Multi slot EDGE GPRS Class 10 data rates depend on network operator Speech codec Full Rate Enhanced Full Rate Half Rate...

Page 66: ...ire line telephone interface Analog Fax Group 3 Fax transmission Analog Data V 90 V 34 V 32bis V 32 V 22bis V 22 V 23 V 21 Bell 212A 103 CLI ETSI DTMF and V 23 Bellcore FSK Line Impedance 600 ohm default Loop Current 25 mA off hook Open loop voltage 48 V on hook Loop resistance 650 ohm off hook Ringing voltage 45 Vrms Ring Load 3 REN up to 3 telephone devices Call Control signaling polarity revers...

Page 67: ...50 1900 MHz and model types FWT G32e European cover the frequencies of 900 1800 MHz Characteristics omni directional Power Supply Power Input VDC 7 5 VDC 0 8 A class 4 male AC Input 100 240 VAC 47 63 Hz 3 pole AC inlet connector IEC 320 power inlet Available plugs EU UK USA and AU Environmental Conditions Operating Temperature 10ºC to 55ºC Operating Humidity 20 75 Storage Temperature 40ºC to 85ºC ...

Page 68: ...ry antenna can be used to enhance the FWT performance External dual band omni directional antenna External dual band omni directional antenna is used for installation or in places where indoor coverage is unstable Band dual 900 1800 MHz Gain 3dBi Cable 3m Connector SMA male Band dual 850 1900 MHz Gain 3dBi Cable 3m Connector SMA male Outdoor directional antenna The directional antenna is intended ...

Page 69: ...ssory can be used to connect a DC voltage power system car battery solar cell etc to feed the FWT DC Input 10 32 VDC USB Cable The USB cable can be used to connect the FWT to a PC in which case the FWT acts as a modem for data transmission This allows you to use the FWT for SMS fax and data services To send receive SMS or faxes via the terminal a 3rd party application is required USB to RS232 Adap...

Page 70: ... the Mechanical Key Mechanical Antitheft Key The mechanical key is used to unlock the FWT in cases of the me chanical lock being used The key is inserted into the keyhole at the bottom of the FWT between the unit and the wall mounting bracket It releases the FWT unit from the wall mounting bracket ...

Page 71: ...se your FWT to open flames or lit tobacco products Do not use the FWT in an area where a potentially explosive atmos phere exists Do not attempt to disassemble your FWT A broken warranty seal will void the warranty The product does not contain consumer serviceable components Only Certified Service Centers should perform service Do not use any accessories other than those approved by Ericsson Use o...

Page 72: ...y scientific organizations e g IC NIRP International Commission on Non Ionizing Radiation Protection and IEEE The Institute of Electrical and Electronics Engineers Inc through periodic and thorough evaluation of scientific studies These guidelines establish permitted levels of radio wave exposure for the general population The levels include a safety margin designed to as sure the safety of all pe...

Page 73: ...re exists Power supply Ensure that your AC power outlet is adequately grounded that it is situated near the FWT and it is easily accessible Connect the power supply cord only to the AC power outlet that meets the specifications marked on the FWT power supply Never alter the AC power cord or plug If necessary have the correct outlet installed by a qualified electrician or call your service provider...

Page 74: ...tery contains corrosive liquids and materials If the battery leaks and the liquid inside spills on the skin or clothing immediately wash it off with plenty of clean water If the liquid splashes into eyes immediately flush the eyes with plenty of clean water and consult a doctor Moving or Storing the FWT Turn off the FWT by disconnecting the power supply as well as the bat tery if one is installed ...

Page 75: ...ased or con tact your local Ericsson helpdesk for further information Ericsson Warranty Ericsson warrants this Product to be free from defects in material and workmanship at the time of its original purchase by a customer and for a subsequent period of one 1 year All accessories for the Product are covered by a warranty period of one 1 year from the date of original purchase by a customer What Eri...

Page 76: ... due to nor mal wear and tear misuse including but not limited to use in other than a normal and customary manner in accordance with Erics son s instructions for use and maintenance of the Product accident modification or adjustment acts of God improper ventilation or damage resulting from liquid 4 This warranty does not cover product failures due to repair installa tions modifications or improper...

Page 77: ...f profits commercial loss incidental or consequential damages or limita tion of the duration of implied warranties so the preceding limitations or exclusions may not be applicable in certain cases This warranty gives specific legal rights and depending on the country other rights may be available as well ...

Page 78: ...s Any analog devices that can be connected to the analog fixed line Fixed Telephones ordinary telephones for a fixed line G3 Faxes ordinary fax machines available on the market CLI devices ordinary displays or telephones equipped with displays that show the caller number for incoming calls V 90 modems standard modems for PCs used to make data con nections over the ordinary fixed line FWT Fixed Wir...

Page 79: ...ator and which you need to access the network It will prevent the SIM card to be used by unauthorized people PUK PUK PUK PUK Personal Unblocking Key this is the number you get from your network operator and which is used to unblock your SIM card if an incorrect PIN has been entered three times in a row SIM SIM SIM SIM Subscriber Identity Module SIM card provided by your network opera tor you need ...

Page 80: ...e FWT 10 Connecting devices to the FWT 16 Connecting PCs 21 Connecting the FWT to a PBX 18 Copyright 5 D Data ringing signal defined sequence 57 DC DC Power Converter 69 Declaration of Conformity 5 Dial Speed Setup 59 Disposal of the product 4 E EDGE GPRS data 21 Enter PIN 11 Environmental Conditions 67 Ericsson Warranty 75 Explicit Call Transfer 28 External dual band omni directional antenna 66 F...

Page 81: ...exposure information 72 Receiving a fax 21 Receiving a Second Call 27 Ring Signal functionality 56 Ringing signal defined 57 Ringing signal sequence 57 Ringing Signals 56 S Sending a fax 20 Sending Tone Signals 29 SIM Card 9 SIM Card Security 31 Supplied Parts 7 Switch on the FWT 11 T Technical Data 65 Telephone Interfaces 66 To add a new participant participant 3 28 To Change your PIN 31 To Manag...

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Page 84: ...lutions in more than 140 countries Ericsson is helping to create the most powerful communication companies in the world Ericsson Enterprise AB All rights reserved For questions regarding the product Please contact your Ericsson Enterprise Certified Sales Partner Also visit us on http www ericsson com enterprise Ericsson AB 2006 EN LZT 151 235 R1B ...