1 | General information
Erme AG
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1.6 Copyright protection
This documentation is protected by copyright.
We reserve all rights, including the rights of photomechanical reproduction,
duplication and the distribution through special procedures (for example, data
processing, data carriers and data networks), also in part, as well as the right to
make content-related and technical modifications.
1.7 Warranty provisions
According to the Purchase Agreement, the company ERME AG provides the
corresponding warranty from the delivery date of the device.
The warranty extends to the material and manufacturing defects, which occur during
normal load (single-shift operation).
The warranty excludes improper operation, incorrect electrical installations and wear
parts.
Our "General Terms and Conditions" apply.
1.8 Customer service
Please keep the following information readily available for all contact with our
customer service department:
– Unit type (see type plate on the unit)
– Purchase date (see proof of purchase)
Contact data (see Legal notice page 2)
NOTE
We recommend that the unit's operator conclude a service
agreement with ERME AG.
This ensures that the unit will be regularly checked and repaired
by our service personnel and also ensures the supply of necessary
wear and spare parts without long delivery times.
1.9 Product monitoring
The company ERME AG monitors its units up to and after delivery.
Therefore, please provide us with the following information:
– Any accidents that have occurred;
– Problems that have occurred when using the unit;
– Malfunctions that occur during specific operational situations;
– Experiences that could be important for other users.
