Escene ES270-C, User Manual

Page 1: ...e C Co om mm mu un ni ic ca at ti io on n C Co o L Lt td d INDEX INDEX 1 1 Getting Started 3 About 3 Feature Highlights 3 2 Set up the Phone 4 3 Phone User Interface 5 3 1 Hardware Component Instructions 5 3 2 Phone Screen Display Features 7 3 3 Basic Network Settings 8 3 4 SIP Account Settings 9 ...

Page 2: ...Mail 13 3 6 Advanced Settings 13 3 6 1 Using the phone book 13 3 6 2 Using Call Logs 15 3 6 3 Peer to Peer 15 3 7 Keypad Setting 15 3 7 1 Language Setting 15 3 7 2 Message 16 3 7 3 Time Date 16 3 7 4 Ring Tone and Volume Setting 16 3 7 5 Searching Phone Book 17 3 7 6 Cannot Set the Features with Keypad 17 4 WEB User Interface 17 Main Interface Phone Status 17 4 1 Net Work 18 4 1 1 LAN Port 18 4 1 ...

Page 3: ... ES270 C is a compact office IP Phone with rich features It has 320x240 HD color LCD up to 4 line display it also has HD Sound Quality unique art design demountable bracket to provide mu lti angle 4 programmable keys and friendly user interface to satisfy users s communication needs This document updated and revised by Nolto Bilişim who is Escene Turkiye Distributor June 2020 Feature Highlights a ...

Page 4: ...e keys 2 Set up the Phone a Packing List Check the packing list before installation if you find anything missing contact your system administrator 1 ES270 C IP Phone 1 Handset 1 Handset Cord 1 Ethernet Cable 1 Phone Bracket 1 Quick Setup Guide b Phone Installation This section introduces how to install the phone with the components in the packing list Attach the Bracket Connect the Handset and opt...

Page 5: ...hernet IEEE802 3af NOTES Pls make sure your phone support POE feature You can check the label on the back of the phone for example Model ES270 C P Rev 2 1 0 the P means it support POE feature Note If POE works the phone does not need to connect to the AC power adapter Make sure the Ethernet cable and switch hub are POE compliant 3 Phone User Interface 3 1 Hardware Component Instructions The main h...

Page 6: ...te SIP Unregistered 3 Soft Key Labels automatically to identity their context sensitive features 4 Navigation Key Volume Key In the idle status press UP or DOWN key can check the call log UP Open the All CONTACT LOG DOWN Open the MISSED CALL RIGHT and LEFT can check other list like RECEIVED CALL DAIL CALL In the idle or talking status press RIGHT or LEFT key can adjust the volume 5 Mute C Key Canc...

Page 7: ... Mic 10 Keypad Provides the digits letters and special characters in context sensitive applications 11 Speaker HD speaker 3 2 Phone Screen Display Features If the IP PHone has successfully started up and after using the idle LCD display will show information as below ITEM DESCRIPTION 1 TIME DATE TIME DATE display in the middle of the screen 2 Auto Answer icon Enable this feature it will display AA...

Page 8: ...ced Settings Password Default is Empty Network LAN Port Press LAN Port to login into the menu Select DHCP mode Press Enter key Set the DNS web port telnet port Press Save key to make it work Tips Network is changed press OK reboot Static IP Setting Feature Operating Steps Static IP Press MENU System Settings Advanced Settings Password Default is Empty Network LAN Port Press LAN Port to login into ...

Page 9: ...ters Enable account Select Enable Number of lines Default is 2 Description description of this account Display Name The name displayed on the screen Authentication user The Authenticated users are matched with the SIP server The default with the same account Account the account matches with the SIP server extension number User password the user password matches with the SIP server SIP Server The p...

Page 10: ...e harassed Enable Anonymous Call Press MENU Function Setting Anonymous Press Enter button You can select which Account want to use enable disable this feature and enable disable reject anonymous 3 5 3 Redial To redial the last placed call from your phone Redial Press REDIAL button to dial the last number or press Navigation Button Left Dialed number select a number and press 3 5 4 Call Log Dial fr...

Page 11: ... this status 3 Filter Groups Auto answer the coming call in this special groups 3 5 8 Ending a Call To end a call hang up Here are some more details NOTE Press and hold the speaker key can change to Handset feature Hang up while using the Handset Return the handset to its cradle or press End Hang up while using the Speakerphone Press Speaker button or press Line button for the appropriate line or ...

Page 12: ...ines or other numbers without talking to the transfer recipient Blind transfer 1 Press TRANSFER button or XFER 2 Press 3 Enter number 4 Press default or press then transfer the call or wait five seconds default then transfer the call Blind transfer to the held line 1 Press TRANSFER button or press XFER 2 Press the Line button of held line 3 5 11 Using Mute With Mute enabled you can hear other part...

Page 13: ...n or CONF again establish a conference withheld line 1 when one phone line is holding on and the other line is busy 2 Press CONFERENCE button or Press CONF Soft key 3 Press the held line s programmable button the 3 way Conference is enabled 3 5 14 Voice Mail You can set Voice Mail function in Menu Message Voice Mail 1 Dial the voice mail number e g 97 2 Enter the User Password 3 It will login into...

Page 14: ...K button to set and modify Group name name of the group 4 Press Save soft key to complete Modify group 1 Press DIR soft key or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select the Modify group then press OK button 3 Select the group you want to modify press the OK button to set and modify press Save to save the change Del...

Page 15: ...d or select DEL key 3 Use the navigation keys to view the call record or select Save key 3 6 3 Peer to Peer When all the phone accounts were disable or not register it will be showing this mode in the idle It can use by when the new workstation is not having SIP server Peer to Peer Disable all of accounts or not register Make Call with Peer to Peer 1 Press MENU button System Setting Advanced Setti...

Page 16: ...rver 1 Press MENU button 2 Press MENU button System Setting Phone Setting Time Date Time and Date setting SIP Server 3 Press Save to make it work Manual Setting Press MENU button 2 Press MENU button System Setting Phone Setting Time Date Time and Date setting Manual Setting 3 Manual Setting Manual Setting Year Month Days Hours Minutes Seconds Time Display Format 1 Press MENU button 2 Press MENU bu...

Page 17: ...te Search 3 7 6 Cannot Set the Features with Keypad As below features are cannot setting with the keypad 1 Dial Plan 2 Custom Ring Type 3 SNTP Server and Time Date 4 Update the Firmware or Backup 4 WEB User Interface In addition to the phone user interface you can also customize your phone via web user interface To access the web user interface you need to know the IP address of your new phone To ...

Page 18: ...with Account 1 3 Network Status The status with LAN MAC LAN IP Net mask Gateway Primary DNS Secondary DNS VPN IP PC IP PC Net mask Device Type DHCP Server System Information The status with Phone Model Software Version Hardware Version Hardware ID Kernel Version Auto Provision Server URL TFTP Server IP 4 1 Net Work 4 1 1 LAN Port Basic ...

Page 19: ...ort The default web port is 80 if you want to change it for example change it to88 You must input IP and Web port to login the web page for example HTTP 192 168 0 200 88 It will take effect on next reboot Telnet Port The default Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 I...

Page 20: ...rds paging 1 is the highest priority Paging1 Enable Disable Paging feature Group IP and Port Group IP and Port with Paging 4 1 2 PC Port Normally choose Bridge if you choose Router you need to input router IP address net mask Bridge Normally you should choose bridge feature it means that pc port and LAN port will share the same network Router Router feature is for the phone PC Port You must input ...

Page 21: ... pc VPN Type Choose the appropriate type of VPN VPN Server Addr VPN server s IP VPN Username VPN user s name VPN Password A password be used for authentication VLAN Setting When using VLAN Setting option you can set several parameters as follow VLAN Setting Enable VLAN You can enable disable VLAN for phone and pc VID LAN PC Port The VLAN ID you want the phone or pc to join ...

Page 22: ... line Account Mode You can choose VOIP PSTN but this model nonsupport PSTN if you need Pls contact us to buy another model that can supports PSTN Amount of Line Account Used The line key of account used default is 2 Display Name It is showed as Caller ID when making a phone call Username It is a username provided by SIP Server Authenticate Name It is authenticated ID for authentication ...

Page 23: ... main out bound server cannot work it also can use this secondary server Poling Interval Time Of Registration Poling Interval Time of Registration default is 32 s NAT Traversal Defines the STUN server will be active or not STUN Server Session traversal utilities for NAT BLA Share with the line BLA Number BLA Number Subscribe Period Subscribe expire time Register Expire Time IP phone automatically ...

Page 24: ...hod includes SIP and TEL DNS SRV Enable Disable DNS SRV Allow events Enable Disable Allow events Registered NAT Enable Disable Registered to NAT UDP Keep alive Message The phone periodically sends a UDP packet to keep the port active and to avoid the server to shut down the port UDP Keep alive Interval Default is 30 second 5 3 Security ITEM DECSRIPTION Security SIP Encryption Enable Disable SIP en...

Page 25: ...e Auto answer the coming call it also can filter a device to answer Call Waiting When there is coming a call or the phone is talking the second call will be in the queue Call Waiting Tone Select the frequency with the tone when call waiting DTMF The DTMF transmitted mode include RFC2833 Inband SIP Info Auto Fuzzy Search Fuzzy search someone with the phone book in the idle Phone Book Search Enable ...

Page 26: ...in the list or input owner server address Update Interval The update interval with SNTP Day Light Saving Time Enable disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually ...

Page 27: ...code with voice message Booking Voice Mail Open this feature the phone light Message will be bright when it gets message Play Voice Mail Tone Open this feature it will be ringing when it gets message Miss Call Display Turn on or off the display with Miss call in the phone LCD DND Soft key Enable Disable the DND feature Play Hang up Tone The tone with hang up in busy Transfer Code The code with tra...

Page 28: ...nes and Telephony Signals P Asserted Identity Enable Disable the P Asserted Identity feature SIP Session Timer T1 The SIP Session Timer setting SIP Session Timer T2 The SIP Session Timer setting SIP Session Timer T4 The SIP Session Timer setting Local SIP Port The port range setting with SIP default is 5060 RTP Port Range The port range with RTP Affiliated Port Enable Disable the affiliated port f...

Page 29: ... volume default is Lv3 the range is 0 9 Handset Volume The handset volume default is Lv5 the range is 1 9 Speaker Phone Volume The speaker volume default is Lv5 the range is 1 9 Headset Volume The headset volume default is Lv3 the range is 1 9 Handset MIC Volume The handset MIC volume default is Lv3 the range is 1 7 Speaker Phone MIC Volume The speaker MIC volume default is Lv3 the range is 1 7 He...

Page 30: ...thedesiredoneintheEnabled DisableCodes list and press the to move to the other list Jitter Buffer Type The type of Jitter Buffer is Adaptive or Fixed default is adaptive Min Delay The min delay range setting default is 60 Max Delay The max delay range setting default is 150 Normal Delay The normal delay range setting default is 120 Other Play Load Length The play load length setting default is 30m...

Page 31: ...use multicast paging to quickly and easily forward time sensitive announcements out to people within the multicast group Call Park You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room Intercom You can press the configured intercom key to automatically connect with a remote extensio...

Page 32: ...isplay in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you are dealing with someone the LCD display soft key is Send Del Empty End Empty means nothing in it 6 6 Dial Plan If you want to setup a dial plan you can click Dial Plan ...

Page 33: ... Prefix The number which you need to press if you want to call the phone Called Insert Number There have two option Enable or Disable Position Which position you want to insert the number Number Which number you want to insert Called Delete Number There have two option Enable or Disable NOTES If you want to know more detail about Dial Rule pls find it in the official website to download the specif...

Page 34: ...delete group in a phone book on this web page If you want to add a Group you just ought to click Add Group You can edit an existed Group by click You can delete an existed Group by click if you want to delete all Groups you just ought to click Delete All Group 7 2 Contact You can add edit and delete contact in a phone book on this web page The phonebook can storage 300 contacts entry ...

Page 35: ...er you select You can download and save this contact to PC after you select 7 3 LDAP NOTES If you want to know more detail about LDAP pls find it in the office website to download the specific document HTTP www escene cn en As below figure is an example e g LDAP Name Filter sn s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC escene DC com Username bb ldap escene c...

Page 36: ...an List by click You can delete an existed Ban List by click if you want to delete all Ban List you just ought to click Delete All Ban List You can edit or move this contact to Contact after you select 8 Phone Maintenance 8 1 Basic NOTES Don t cut off the electricity or network cable when doing upgrade in the below ways 8 1 1 HTTP Upgrade You can upgrade the software kernel and configuration etc f...

Page 37: ...d download the configure file of the phone XML Phone Book Used for uploading downloading the XML phonebook of the phone vCard Downloading all contacts in the vCard mode but upload only support one by one EXT Module Used for updating backup the expansion of the phone NOTES The mode does not support this feature Log Used for the administrator to find out or making sure the problem with this equipmen...

Page 38: ...one Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup to update backup the configure file of the phone Phone Book Used for updating backup to update back up the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode does not support this feature NOTES It is not necessary to input filename when doing backup...

Page 39: ...onfigure file of the phone Phone Book Used for updating back up the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode does not support this feature NOTES It is not necessary to input filename when doing backup Configuration Phone Book EXT Module 8 1 4 Default Setting You can load the phone to the factory default setting in default setting option P...

Page 40: ...to provision after it detect a different software or kernel Higher or Lower which are putted on the TFTP HTTP HTTPS FTP server For the detailed information about auto provision you can find it in the official website HTTP www escene cn en When using auto provision you can set several parameters as follow Auto Provision Auto Provision You can enable disable auto provision by select on off Protocol ...

Page 41: ...auto provision when phone booting Disable the phone while booting checking Enable Disable the booting checking feature Auto Provision Frequency Used for setting the time interval for auto provision Auto Provision Time Used for the specific time for auto provision Auto Provision Next Time Reset the Auto Provision Next Upgrading time AES Enable You can enable disable AES encrypt for auto provision A...

Page 42: ... Language In the upper right corner of the website page you can select the language in the below list 10 3 Note Tips In the right middle of the website page there is a Note tips in every function page Hope it can help you to know something about that ...