Escene SayHi ES280, User Manual

Page 1: ...m mu un ni ic ca at ti io on n C Co o L Lt td d Table of Contents 1 Getting Started 3 About 3 Feature Highlights 3 2 Set up the Phone 4 3 Phone User Interface 5 3 1 Hardware Component Instructions 5 3 2 Phone Screen Display Features7 3 3 Basic Network Settings 8 3 4 SIP Account Settings 9 3 5 Basic Features 10 ...

Page 2: ...d Settings 14 3 6 1 Using the phone book 14 3 6 2 Using Call Logs 16 3 6 3 Peer to Peer 16 3 7 Keypad Setting 16 3 7 1 Language Setting 16 3 7 2 Message16 3 7 3 Time Date 17 3 7 4 Ring Tone and Volume Setting 17 3 7 5 Searching Phone Book 18 3 7 6 Cannot Set the Features with Keypad 18 4 WEB User Interface 18 Main Interface Phone Status 18 4 1 Net Work 19 4 1 1 LAN Port19 4 1 2 PC Port 22 4 1 3 Ad...

Page 3: ...64 pixel graphic LCD a large resolution display elegant and intuitionist user interface which you can perfectly experience ES280 delivers HD audio quality with HD handset HD speaker and HD codec G 722 it rich features can effectively improve the communications in working ES280 quite meets the demands of SMEs Home Office and ISP applications This document updated and revised by Escene Turkey Distri...

Page 4: ... if you find anything missing contact your system administrator 1 ES280 IP Phone 1 Handset 1 Handset Cord 1 Ethernet Cable 1 Phone Bracket 1 Quick Setup Guide 1 Manufacturer Certification b Phone Installation This section introduces how to install the phone with the components in the packing list Attach the Bracket Connect the Handset and optional Headset Connect the Network and Power Attach the B...

Page 5: ...ke sure your phone support POE feature You can check the label on the back of the phone for example Model ES280 PN the P means it support POE feature Note If POE works the phone does not need to connect to the AC power adapter Make sure the Ethernet cable and switch hub are POE compliant 3 Phone User Interface 3 1 Hardware Component Instructions The main hardware components of the ES280 IP Phone a...

Page 6: ...cond incoming caller s information Time and date 2 Light Status Red Flashing There is an incoming call or be Hold Red Steady Hook off or be in a usual conversation 3 Line Key Green Steady There is a conversation making on the line Red Flashing There is call coming in Green Flashing The line is on hold Dark Accounts are idle 4 Soft Key Labels automatically to identity their context sensitive featur...

Page 7: ...t 1 1 Volume Key Adjusts the volume of the handset headset speaker and ringer 1 2 Keypad Provides the digits letters and special characters in context sensitive applications 1 3 Handset Voice input and output 1 4 Speaker Voice output 1 5 Headset Key Toggles and indicates the headset mode 1 6 Message Key Indicates and accesses voice messages 3 2 Phone Screen Display Features If the phone has succes...

Page 8: ...right is Handset Hand on status Speaker Hand on status Headset Hand on status Call MUTE Missed Call Call Forward Text Message Keypad Lock Network is unavailable 3 3 Basic Network Settings The phone supports Three Modes of Network Setting Include PPPoE Static IP DHCP DHCP Setting Feature Operating Steps DHCP Press OK or MENU System Settings Advanced Settings Password Default is Empty Network LAN Po...

Page 9: ... phone makes calls based on sip accounts it can support Single account or Multi account each account can be configured to the different SIP server If you want to Then Create a SIP account 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select one of the accounts you want to set you can configure the following parameters Enable ...

Page 10: ...tton default or wait 5s default then it sends the number automatically Place a call using a speakerphone Press Speaker button Place a call using a headset Put on your headset active Headset button so that the status light is Red and then do as using speakerphone 3 5 2 Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when y...

Page 11: ...n in Standby interface select the desired contact 2 Then press button NOTE You also can press the DIR to login this menu when in the idle 3 5 6 Multi lines to Answer the Call Multi lines to Answer the Call 1 Another Line button is Red and flashing Light strip is Red and flashing 2 Press the flashing Line button to answer at this time the original call will be hold 3 5 7 Auto Answer You can set the...

Page 12: ...soft key Hold a line and switch to another line Press another Line button for the appropriate line Resume a call on current line Press Line button Release a call on different line Select the line want to release hold press the line so recovery NOTES Engaging the Hold feature typically generates music or a beeping tone A held call is indicated by the Yellow green and flashing Line button or Hold in...

Page 13: ...nction setting DND select line Enable Disable DND Global DND enabled press to disable global DND Line DND enabled press twice or press MENU or OK button Function setting DND select line Disable 3 5 13 3 way Conference You can enable a three party conference during the conversation three phone parties can communicate with every party If you want to Then Invite the transfer recipient into a conferen...

Page 14: ...ess MENU or OK button Phone book Enterprise Phone Book 2 Select Enterprise Phone Book press OK button 3 Press Find and input the name who you want to search 4 When you search the person you can dial it Personal Phone Book Add Contacts 1 Press Phone Book or press MENU button Phone book Personal phone book View All or press OK button Phone book Personal phone book View All 2 Select Add contact press...

Page 15: ...w All 2 Select the Delete group or OK button 3 Select a group you want to delete press OK button LDAP Search the Contacts from LDAP 1 Press DIR in the idle or press MENU or OK button Phone book LDAP 2 Select LDAP press OK button 3 Press Find and input the name or number who you want to find search from the LDAP server Call the Contact from LDAP 1 Press DIR in the idle or press MENU or OK button Ph...

Page 16: ... with Peer to Peer 1 Press OK or MENU button System Setting Advanced Setting SIP Account 2 Disable all of accounts or un register 3 Turn back the phone idle you can call someone use IP address 3 7 Keypad Setting SayHi series IP Phone can through two ways configuration it one is setting in MENU another is setting in website Here just description in MENU NOTES When you want to input the IP address l...

Page 17: ...ess OK or MENU button System Setting Phone Setting Time Date Time and Date setting Manual Setting 3 Manual Setting Manual Setting Year Month Days Hours Minutes Seconds Time Display Format 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Time Date Time Display Format 3 Time Mode 24hour 12hour Date mode DDMMWWW MMDDWWW WWWDDMMM DDMMMYY YYYYMMDD DDMMYYYY MMDDYY DDMMMYY...

Page 18: ...the Features with Keypad As below features are cannot setting with the keypad 1 Dial Plan 2 Custom Ring Type 3 SNTP Server and Time Date 4 Update the Firmware or Backup 4 WEB User Interface In addition to the phone user interface you can also customize your phone via web user interface To access the web user interface you need to know the IP address of your new phone To obtain the IP address press...

Page 19: ...with Account 1 3 Network Status The status with LAN MAC LAN IP Net mask Gateway Primary DNS Secondary DNS VPN IP PC IP PC Net mask Device Type DHCP Server System Information The status with Phone Model Software Version Hardware Version Hardware ID Kernel Version Auto Provision Server URL TFTP Server IP 4 1 Net Work 4 1 1 LAN Port Basic ...

Page 20: ...Escene Communication www escene cn en ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want Advanced ...

Page 21: ...on next reboot Telnet Port The default Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Socket5 Proxy Server Socket5 Proxy Server Enable Disable Socket5 Proxy Server Server IP Socket5 Proxy Server IP address Port Socket5 Proxy Server port defau...

Page 22: ...aging 4 1 2 PC Port Normally choose Bridge if you choose Router you need to input router IP address net mask Bridge Normally you should choose bridge feature it means that pc port and LAN port will share the same network Router Router feature is for the phone PC Port You must input IP address it is equivalent to a gateway and Net mask If you want to use DHCP function please turn it on input start ...

Page 23: ...te type of VPN VPN Server Addr VPN server s IP VPN Username VPN user s name VPN Password A password be used for authentication OPEN VPN Upload the ovpn file to the phone VLAN Setting When using VLAN Setting option you can set several parameters as follow VLAN Setting Enable VLAN You can enable disable VLAN for phone and pc VID LAN PC Port The VLAN ID you want the phone or pc to join 5 SIP Account ...

Page 24: ...n supports PSTN Amount of Line Account Used The line key of account used default is 2 Display Name It is showed as Caller ID when making a phone call Username It is a username provided by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provided by SIP Server Label Label with this account SIP Server Server for registration provided by administrator S...

Page 25: ...ersal utilities for NAT BLA Share with the line BLA Number BLA Number Subscribe Period Subscribe expire time Register Expire Time IP phone automatically registered every time SIP Transport There are UDP TCP TLS three options Ring Type Select this account ringing type 5 2 Call ITEM DECSRIPTION Call Do Not Disturb Enable Disable Do Not Disturb Anonymous Call Enable Disable anonymous call Anonymous C...

Page 26: ...AT UDP Keep alive Message The phone periodically sends a UDP packet to keep the port active and to avoid the server to shut down the port UDP Keep alive Interval Default is 30 second 5 3 Security ITEM DECSRIPTION Security SIP Encryption Enable Disable SIP encryption RTP Encryption Enable Disable RTP encryption Encryption Algorithm The encryption algorithm currently we only have RC4 Encryption Key ...

Page 27: ...g call it also can filter a device to answer Call Waiting When there is coming a call or the phone is talking the second call will be in the queue Call Waiting Tone Select the frequency with the tone when call waiting DTMF The DTMF transmitted mode include RFC2833 Inband SIP Info Auto Fuzzy Search Fuzzy search someone with the phone book in the idle Phone Book Search Enable Disable the phone book ...

Page 28: ...nput owner server address Update Interval The update interval with SNTP Day Light Saving Time Enable disable the DST for the phone Time Format You can use 24 hour time format or 12 hour time format Date Format You can choose the appropriate time format Time Zone GMT You can select different time zone for the phone Manual Setting Setting time manually 6 1 2 Call ...

Page 29: ...his feature the phone light Message will be bright when it gets message Play Voice Mail Tone Open this feature it will be ringing when it gets message Miss Call Display Turn on or off the display with Miss call in the phone LCD DND Soft key Enable Disable the DND feature Play Hang up Tone The tone with hang up in busy Transfer Code The code with transfer Conference Exit Result Conference originato...

Page 30: ...ty Enable Disable the P Asserted Identity feature SIP Session Timer T1 The SIP Session Timer setting SIP Session Timer T2 The SIP Session Timer setting SIP Session Timer T4 The SIP Session Timer setting Local SIP Port The port range setting with SIP default is 5060 RTP Port Range The port range with RTP Affiliated Port Enable Disable the affiliated port feature Headset Mode Select headset mode wit...

Page 31: ...default is Lv3 the range is 0 9 Handset Volume The handset volume default is Lv5 the range is 1 9 Speaker Phone Volume The speaker volume default is Lv5 the range is 1 9 Headset Volume The headset volume default is Lv3 the range is 1 9 Handset MIC Volume The handset MIC volume default is Lv3 the range is 1 7 Speaker Phone MIC Volume The speaker MIC volume default is Lv3 the range is 1 7 Headset MI...

Page 32: ...to move to the other list Jitter Buffer Type The type of Jitter Buffer is Adaptive or Fixed default is adaptive Min Delay The min delay range setting default is 60 Max Delay The max delay range setting default is 150 Normal Delay The normal delay range setting default is 120 Other Play Load Length The play load length setting default is 30ms High Rate of G723 1 Enable Disable High Rate of G723 1 f...

Page 33: ... sensitive announcements out to people within the multicast group Call Park You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room Intercom You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls and the remote extension ...

Page 34: ...isplay in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you are dealing with someone the LCD display soft key is Send Del Empty End Empty means nothing in it 6 6 Dial Plan If you want to setup a dial plan you can click Dial Plan ...

Page 35: ...with this dial rule Port Setting the Port with this dial rule default is 5060 Prefix The number which you need to press if you want to call the phone Called Insert Number There have two option Enable or Disable Position Which position you want to insert the number Number Which number you want to insert Called Delete Number There have two option Enable or Disable NOTES If you want to know more deta...

Page 36: ... please review the following for more details 7 1 Group You can add edit and delete group in a phone book on this web page If you want to add a Group you just ought to click Add Group You can edit an existed Group by click You can delete an existed Group by click if you want to delete all Groups you just ought to click Delete All Group 7 2 Contact You can add edit and delete contact in a phone boo...

Page 37: ...er you select You can download and save this contact to PC after you select 7 3 LDAP NOTES If you want to know more detail about LDAP pls find it in the office website to download the specific document HTTP www escene cn en As below figure is an example e g LDAP Name Filter sn s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC ldap DC escene DC com Username bb ldap escene c...

Page 38: ...Escene Communication www escene cn en 7 4 Ban List You can add edit and delete contact in a Ban List on this web page ...

Page 39: ...ter you select 8 Phone Maintenance 8 1 Basic NOTES Don t cut off the electricity or network cable when doing upgrade in the below ways 8 1 1 HTTP Upgrade You can upgrade the software kernel and configuration etc files by HTTP When using HTTP upgrade you can set several parameters as follow HTTP Upgrade Select a File Browse the software kernel configuration file which you need to upgrade from HTTP ...

Page 40: ...ng sure the problem with this equipment All Config File All Config File includes Configuration Extern Log XML Phone book Enterprise Phone Book 8 1 2 FTP Upgrade You can upgrade the software kernel and configure files by FTP When using FTP upgrade you can set several parameters as follow FTP Upgrade Server IP The IP address of the FTP server Filename Downloading from FTP server Username Providing b...

Page 41: ... TFTP server Filename Downloading from FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup the configure file of the phone Phone Book Used for updating back up the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode does not support ...

Page 42: ...IP etc If you need to catch a debugging Level you need to setup on this interface 8 2 2 Auto Provision When you open this auto provision feature the phone will do auto provision after it detect a different software or kernel Higher or Lower which are putted on the TFTP HTTP HTTPS FTP server For the detailed information about auto provision you can find it in the official website HTTP www escene cn...

Page 43: ...g File Used for auto download config file from server Auto Download Expansion NOTES The model does not support this feature Auto Download Enterprise Phonebook Used for auto download Enterprise Phonebook from server Auto Download Personal Phonebook Used for auto download personal phonebook from server Booting Checked Used for checking the auto provision when phone booting Disable the phone while bo...

Page 44: ... you can modify both the user s and admin s passwords 10 WEB Other Settings or Information Appendix 10 1 WEB User In the upper right corner of the website page you can select the user or logout 10 2 Multi Language In the upper right corner of the website page you can select the language in the below list 10 3 Note Tips In the right middle of the website page there is a Note tips in every function ...

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