ESENE Say Hi ES6 Series, User Manual

Page 1: ...ne Communication ES620 IP PHONE User Manual E Es sc ce en ne e C Co om mm mu un ni ic ca at ti io on n T Te ec ch hn no ol lo og gy y C Co o L Lt td d All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ... 11 Answering a call 12 Ending a Call 13 Using Hold and Resume 13 Transferring Calls 14 Using Mute 15 Do Not Disturb 15 3 way Conference 15 5 Advanced Call Handling 17 Using the phone book 17 Speed Dialing 19 Using Call Logs 20 6 Keypad Instruction 21 Language 21 SIP Account Settings 21 Network Setting 22 Customizing Rings and Volume 23 7 Web Settings 25 Account and Sip server 25 Extension set 26 ...

Page 3: ...el HD LCD HD Voice HD Codec 8 VoIP accounts or 8 programmable hard keys and support BLF Enterprise Phone Book Expansion Module Up to 6 EMS32 programmable key modules Extensible Markup Language XML Support PoE and AC power adapter Support Plug and Play Technical Parameter Item ES620 Screen High definition Color LCD with background light 480 272 pixel Function Keys 4 Soft keys 8 Line keys dual color...

Page 4: ...terface EXT ESM32 programmable key module SOR FXS FXO Record USB Security Password Login Web Signaling encryption Media encryption Application Public phone directory Private phone directory PnP Plug Play XML Used as intellectual terminals Management Upgrade HTTP TFTP PnPAuto provision Configurations Phone Web Auto provision Debug Telnet Phone Web Power Supply Power adapter AC 100 240V input and DC...

Page 5: ... 1 Power adapter 1 RJ45 cable 1 CD 1 Quick Reference 1 Product certification 1 2 As shown in figure 2 1 and figure 2 2 Please plug Handset Cord into RJ11 interface IP Phone and Handset RJ45 cable into the LAN interface IP Phone will automatically start if IP Phone with POE function 3 The phone must work together with power adapter without POE support 4 Connect your computer to PC interface of the ...

Page 6: ...t to connect an ESM Extension set you could connect it any interface to the EXT interface on the phone with a RJ 45 cable a straight through cable and the second ESM can be connected to the first one too It supports 6 ESMs All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 7: ...the headset on or off Red means the feature is enabled 2 Mute button Toggles the Mute feature on or off Red means the feature is enabled 3 Message button Typically auto dials your voice message service Red means have unread voice mail 4 SERVICE Service button Open or Close the Services menu 5 DIRECTORIES Directories button Use it to access call logs and corporate 23 2 3 1 5 6 7 8 9 10 11 4 12 13 1...

Page 8: ...ick up and enter normal call 14 Softkey Each displays a softkey function To activate a softkey press the softkey button 15 Line Programm able Buttons Line button Select the phone line Call or Answer Different colors for different status 1 Red flashing There is an incoming call 2 Red steady Pick up and enter normal call 3 Yellow green flashing Holding call 4 Yellow green steady Active call Programm...

Page 9: ...utput 20 LCD screen 480 272 pixel Color high definition display 21 Status light Red flashing There are incoming call Red steady Missed Calls or phone busy 22 Hands free microphone Hands free voice of the output 23 Line Expansion Module Maximum support 6 ESM32 line expansion module the total of 192 programmable buttons Figure 3 2 Interfaces of SayHi ES620 All manuals and user guides at all guides c...

Page 10: ...crophone port Connect the Microphone 5 Headphone port Connect the Headphone 6 Power port 12VDC 7 Headset port Support RJ11 interface connection 8 Handset port Connect the Handset 9 Reserved port Enhanced scalability 1 EXT ESM interface 2 SOR S FXS O FXO R record 10 LAN port Connect to a LAN interconnecting device 11 PC port Connect to a local PC 7 1 2 3 4 5 8 6 11 9 2 10 All manuals and user guide...

Page 11: ...ctions 1 Time and Data Display current time and data 2 Service status 1 Headset turned on 2 There are Missed calls 3 Auto answer turned on 4 Mute turned on 5 DND turned on 3 Network connection status Phone LAN interface network connection status display 1 Network connection is successful 2 Network is disconnected 1 2 3 4 5 6 7 8 9 All manuals and user guides at all guides com a l l g u i d e s c o...

Page 12: ...g caller ID for the highlighted line 7 Missed calls tips Show the number of missed calls 8 Line status Speed Call 1 Line is successfully registered to a SIP server 2 Line is not successfully registered to a SIP server 3 DND turned on in this line 4 Line is held 5 Peer to Peer status 6 dialing 7 talking 8 ringing 9 Transferring a call 10 3 ways conference 11 speed dial key 9 Softkey labels Each dis...

Page 13: ...irst line light and display 3 Enter number 4 Press button default or press or wait five seconds default Then send the call Place a call using a Speakerphone Press Speaker button or Programmable buttons or Place a call using a headset Press Headset button Redial Press REDIAL button to dial the last number or press Navigation button Right Dialed number select a number and press or OK button Dial fro...

Page 14: ...of the ringing line is Red and flashing Light strip is Red and flashing 3 Status of the line on the phone is Pick up the handset Answer with the speakerphone Non headset mode Press Speaker button or press the Line button flashing Red or press Answer with the a headset Put on headset press Headset button so that the status light is Red and then do as using speakerphone Switch from a connected Call ...

Page 15: ...e headset mode or press keep the headset mode Hang up one call but preserve another call on the other line Press or refer to the above three methods Using Hold and Resume You can hold and resume calls You can take a call in one line at anytime and the other lines would be hold As a result of that you can switch different calling line on our phone If you want to Then Put a call on hold Press HOLD b...

Page 16: ...en Talk to the transfer recipient before transferring a call consult transfer 1 Press TRANSFER button or press 2 Enter number 3 press default or press then transfer the call or wait five seconds default then transfer the call Transferred to idle lines or other numbers without talking to the transfer recipient Blind transfer 1 Press TRANSFER button or 2 Press 3 Enter number 4 Press default or press...

Page 17: ...set to their voice mail or other extension numbers etc If you want to Then Enable global DND 1 Press 2 All enabled line on the phone would changes to status Enable DND on a single line Press MENU or OK button Function setting DND select line Enable Disable DND Global DND enabled press to disable global DND Line DND enabled press twice or press MENU or OK button Function setting DND select line Dis...

Page 18: ...erence in a active call 1 Press CONFERENCE button or in an active call 2 Enter the third party number 3 After connected the third party press CONFERENCE button or again establish a conference with held line 1 when one phone line is holding on and the other line is busy 2 Press CONFERENCE button or Press Soft key 3 press the held line s programmable button the 3 way Conference will establish All ma...

Page 19: ... 4 Use the navigation keys to select content press OK button or to set and modify Name set the name of contact NO 1 5 you can set up 5 contacts numbers Group the contacts be divided into different user s groups 5 Press soft key to complete Add group 1 Press soft key or press MENU button Phone book or press Directories button Phone book 2 Press soft key 3 Select the add group then press OK button o...

Page 20: ...button Phone book or press Directories button Phone book 2 Press soft key 3 Select the Delete group or OK button or 4 Select a group you want to delete press OK button or View Edit Contacts 1 Press soft key or press MENU button Phone book or press Directories button Phone book 2 Select View ALL or select a contact who are belong to different group 3 Select the contact press the OK button or to edi...

Page 21: ...e book select the contact who are needed to be modified click 3 Select the account in the drop down column of the account click Submit to complete it Speed Dialing Speed dialing allows you to enter an index number press a button or select a phone screen item to place a call If you want to Then Set up Speed Dials on your phone 1 Press or press MENU button Phonebook 2 Select View All 3 Select a cont...

Page 22: ...s If you want to Then View your call logs 1 Press MENU button Call history Missed Calls Received Calls or Dialed numbers 2 Use the navigation keys to view the call record information Dial from a call log Please refer to the previous part 4 Basic call handing Placing a call Erase your call logs 1 If you want to delete a call record you have to select this record from the logs and press 2 If you wan...

Page 23: ...nterface 1 Choose System setting Phone setting Language 2 Scroll through the list of available languages 3 Press OK button or when the desired language is highlighted The language appears on the graphic display will be changed to the one you chose SIP Account Settings SayHi ES620 series IP phone make calls based on sip accounts SayHi ES620 series IP phones can support 8 independent SIP account eac...

Page 24: ...gistration refresh interval the minimum value is 20 The default value is 3600 5 Set up the above parameters Press softkey to saves settings Complete the account creation Note the parameters with the mark must be set Disable sip account 1 Choose System setting Advanced setting 2 Enter the password required The default is empty 3 Choose SIP Account sip 4 Choose Enable account Disable 5 Press soft ke...

Page 25: ...t port is 23 if you change it for example change it to 2003 you must use IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Customizing Rings and Volume If you want to This Change the ring tone 1 Choose System setting Phone setting Ring type 2 Press navigation to choose ring tone 3 Press softkey to choose a ring tone to play a sampl...

Page 26: ...andset mic volume Handle input volume Speaker volume Hands free speaker output volume Speaker mic volume Hands free input volume Headset volume Headphone output volume Headset mic volume Headset microphone input volume All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 27: ...erver using the account registrar data provided by the automatic or manual initialization Choose one Account you will find the following parameters Field Description Enable You can choose on off to enable disable the line Display Name It is showed as Caller ID when making a phone call Username It is authenticated ID for authentication Authenticate Name It is authenticated ID for authentication Pas...

Page 28: ...et that you install the one you connect to IP phone directly is Set1 the one connect to Set1 is Set2 and so on and click Set 2 After installing you can set parameters of each Extension as follow Extension Set Key n Each Extension set supports 32 keys Mode Two modes Speed Dial Enable speed dialing in this key Widelink BLF Speed Dial Account A SIP account relates to this key another word you will ca...

Page 29: ...erface Please contact your system administrator for more details about the codecs To enable disable the codecs 1 Choose Audio Audio Codecs 2 Use the navigation keys to highlight the desired one in the Enabled Disable Codecs list and press the to move to the other list 3 Choose Submit to save the change Of course you can control the voice bulk in this choose All manuals and user guides at all guide...

Page 30: ...ust ought to click 2 When you add a contact or edit an existed contact you can set several parameter as follow Phone book Serial number Serial number of a contact Description Description of a contact Name Name of a contact Phone n You can add 5 different phone number for every contact Group You can assign a contact to a specific group If there isn t any group set on the phone the group is None by ...

Page 31: ... en ne e C Co om mm mu un ni ic ca at ti io on n T Te ec ch hn no ol lo og gy y C Co o L Lt td d Address Room 209 Yuehe Building 54 56 Huacui Street Tianhe Industrial Zone Guangzhou China Postal Code 510665 Tel 86 20 85543101 Fax 86 20 85540528 http www escene hk Technical Support Tel 86 20 88130114 E mail support escene cn All manuals and user guides at all guides com a l l g u i d e s c o m ...